Using only the best fabrics and trims, we craft classic and contemporary clothing that has become internationally renowned. The perfect fit and feel based on more than 125 years of sustainable craftsmanship.
During a time of prosperity toward the end of the 19th Century, Swedish tailor August Stenström became an entrepreneur at the forefront of new techniques and impressions. In 1883, he established his retail business in Helsingborg through personal shirt manufacturing and was soon to realize the great potential that industrial production held. This era marked the birth of Stenströms shirt factory.
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Quality and fit have been the foundation of Stenströms since the very beginning. We have never taken shortcuts when choosing our materials and never wavered on our premium sewing techniques, meaning the best materials are found in every product.
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Our philosophy is to constantly look into how we can improve our offer to meet the future with products that are fashionably relevant, but at the same time provide a timeless elegance and quality.
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Today, across the world there is a desire for brands to make sustainable, quality clothing. This, an ideal highlighted throughout the fashion industry and one that Stenströms has maintained from the very start, 125 years ago.
In Helsingborg, tailor August Stenström was overloaded with orders. The rumor that he made the best and most fashionable shirts had spread and the elegant gentlemen of the time all wanted a Stenströms shirt. In the same year, the first Stenströms factory was built in the heart of Helsingborg.
The factory had grown into Scandinavia's largest shirt factory with 140 employees and new, larger premises were put into use. During the 20th Century, Helsingborg was a city of consuls, shipowners and sea captains. This meant that the city naturally had regular contact with the outside world, and the outside world was close to developments in Helsingborg. Stenströms shirts were exported from the very start. At that time, the shirt had starched, loose collars and cuffs.
August Stenström dies, aged 83. Daughter Ingeborg Stenström replaces him as manager of the shirt factory. The shirt is now open all the way to the front and has a fixed collar
With women's gradual entry into working life and the white-collar sector, the need to look professional increased. The women's blouse Ulla is launched to meet the demand for high-quality women's workwear.
Ingeborg runs the company successfully until her death in 1956. Cousin Lars Béen takes over as main owner and CEO and Rolf Norström becomes a partner. Under their leadership, the shirts and materials are developed, and the nylon shirts have their heyday in Stenströms collections as well.
Stenströms becomes a royal court supplier to the Swedish King
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Stenströms Skjortfabrik officially becomes the royal court supplier to King Gustav VI Adolf, and in 1973 the honorary appointment is renewed by King Carl XVI Gustav and eventually also by Queen Silvia. Sofiero Castle on the outskirts of Helsingborg was King Gustav VI Adolf's summer residence and the king, like other members of the royal house, were regular customers of Stenströms.
The current shirt factory at Berga in Helsingborg is inaugurated. At most, 250 seamstresses work here. The 1960s were marked by a completely new type of fashion image, where the obligatory white shirt was increasingly replaced by a more informal light blue. The years that followed showed an increased interest in figure-hugging men's and women's shirts as well as shirts with patterns.
The Börje Bengtsson family buys Stenströms and the son Anders Bengtsson takes over as CEO in 1986. The yuppie culture of the 1980s gave rise to colorful, preferably striped shirts (often with a white collar).
Stenströms is acquired by Anders Bengtsson. The sellers are the siblings Magnus Bengtsson and Annelie Anderberg, who own the company in equal shares together with Anders. In the same year, in connection with the 110th anniversary, the contrast shirt is launched, which becomes a great sales success.
E-commerce is undergoing a fresh start (after previous digitalization efforts with a first launch back in 1998). Shirt fashion has become increasingly informal and new materials are introduced for men's shirts.
Investment is made in the newly built Drottningen property, where a new international showroom and modern warehouse have been completed to meet the needs of the future. New materials such as jersey make their way into the men's shirt.
Preparations for our 125-year anniversary in 2024 are in the progress. New exiting design ideas will be presented with the same focus on quality in every detail, which have been maintained since the start of the brand.
Every person at Stenströms makes the company what it is – a fun, creative, hard-working and forward-thinking company. Making high quality shirts and blouses with perfection in every detail is what Stenströms is all about. We are always in the lookout for people that are energetic, talented and committed with a passion for fashion and lifestyle.
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Stenströms is one of Sweden’s most well-known and respected brands. With a long history of creating long term relationships with both our customers and associates we continue to grow the brand with a respect for our heritage and vision for the future. Our culture is rooted in our values of relationships and our vision to be a world leader in the quality shirt concept for men and women.
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Working for Stenströms will be challenging and you will have the possibility to expand your skills in an atmosphere that encourages both personal and professional growth. Find our open positions below, you are also welcome to send your spontaneous job application to hr@stenstroms.com.
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All\"}}],\"children\":[]},{\"__typename\":\"ContentItem\",\"type\":\"HTMLContent\",\"properties\":[{\"__typename\":\"ContentItemProperty\",\"name\":\"html\",\"type\":\"html\",\"valueType\":\"SCALAR\",\"value\":{\"__typename\":\"StringValue\",\"value\":\"
Design your own Stenströms shirt
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At Stenströms, we never compromise on quality, regardless of whether it concerns fabrics, cutting or sewing. We simply want to offer you the best. With our Made to Measure concept, we give you the opportunity to create your very own Stenströms shirt according to personal measurements and wishes. Visit one of our retailers and choose from a large selection of fabrics, colors, collars and cuffs and by choosing unique details, you can create a shirt completely adapted to your style with a guaranteed fit. The team in the store have the option to save your measurements for future reference, so you can easily order a new Made to Measure Stenströms shirt at any time.
One of the main reasons for ordering a tailored shirt is to find the perfect fit for you. While a ready-to-wear shirt may fit you well, it's the small, subtle but important details that make the difference. Maybe you need the shirt sleeves longer, the waist slightly narrower or the collar in a different size than the shirt? The tailored shirt (Made to Measure) will be unique, just for you.
The fit is not the only reason to choose a tailored shirt, it's also the opportunity to choose unique details. When you order a Made to Measure shirt, you have the opportunity to decide exactly how you want it to look from the fit and smaller details including color of thread or buttons through to whether you want a patterned, plain or striped shirt? You can also choose the type of cuffs and collar you want to make your shirt more personal.
The first thing you need to decide is the fabric of your shirt. You will then be helped to choose a fit from our range of Superslim, Slimline, Fitted Body or Comfort models with a guide to help adjusting the measurements so that the shirt fits perfectly. You will then choose a collar from our wide range of models, the shape of the cuffs and then the buttons you desire.
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You can choose a contrasting fabric on the inside of the collar and cuffs and details such as colored buttons and buttonholes to make the shirt more personalized. If you want the shirt to be extra special, you can choose an embroidered monogram with your initials. At Stenströmswe have many fabrics to choose from, with new designs added every season. If you want the best of the best, then choose one of our Sea Island fabrics that feel just like wearing silk. The possibilities are endless!
Our skilled salespeople will help you create the perfect and personalized shirt with your specific measurements and it will be ready in about 4 weeks. Go to our Store locator and find the one closest to you, where our team will help to take your measurements and show you all the choices you can make to create your perfect shirt. You cannot order a Made to Measure shirt via our website, but we will help you with inspiration for your personal choices. Find a store.
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The following Terms & Conditions (\\\"Agreement\\\" as below) apply to all orders placed through our website. AB Stenströms Skjortfabrik (“Stenströms” as below), Corp. ID No. 556004-5378 is the seller. In this agreement the purchasing entity is referred to as the \\\"Customer\\\". These Terms & Conditions apply on orders placed by individuals 18 years of age or older and on sales comprising merchandise (\\\"products\\\" as below). Place your order easily at https://stenstroms.com (\\\"Website\\\" as below). \\n \\n
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2. PLACING AN ORDER
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You can easily place your order at Stenstroms.com. We offer secure payment- and delivery alternatives. Stenströms will register your order when you click the \\\"Pay Order\\\" button during checkout. By clicking the \\\"Pay Order\\\" button, you accept responsibility for payment for your order. \\n \\n
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When Stenströms has received your order an “Order confirmation” will be sent to the email address you used for placing your order. For an even quicker way to place an order, we offer you, the customer, the possibility to order as a guest, without the need to log in. When you click the \\\"Pay Order\\\" button, you have entered into an agreement with Stenströms. \\n \\n
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3. PRICES AND FEES
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Prices displayed on the website are in Swedish kronor (SEK), including value added tax (VAT). We offer free shipping and returns within Sweden. Find complete information about delivery- and return in the sections Delivery and Returns.
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Special offers
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Special offers, campaigns and promotions on the website are valid as long as the stock lasts and if no other conditions are stated in connection with the offer. \\n \\n
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4. DELIVERY
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Stenströms dispatches orders on non-holiday weekdays. We offer free shipping with Instabox and Postnord.
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Instabox Delivery to box – 1-2 business days
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Instabox Home Delivery – 1-2 business days
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Postnord MyPack Standard Delivery to Service Point – 1-3 business days
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Postnord MyPack Standard Delivery to box - 1-3 business days
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Box delivery
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Parcels are delivered to the box that you specified at checkout. When your order is delivered, you can pick up your package using a PIN code, which you will receive via text message. Note! Credentials with BankID may be required. The package is available in the box up to three days after arrival. If you are unable to pick up your delivery, the package will be returned to Stenströms. \\n
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When choosing Postnord's box, you need to download Postnord's app and identify yourself with a mobile BankID to collect your package.
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Home delivery
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The package will be delivered to your home, on weekday evenings between 17-22. You can choose the delivery date at checkout when you place your order.
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Service point delivery
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Parcels are delivered to a service point location near your home. When your order has arrived at a service point, a notification will be sent to you via text message or email. If you are unable to pick up your delivery within 7 days, the package will be returned to Stenströms.
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Fees for unclaimed packages.
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For packages that are not claimed as agreed, customers will be debited a fee off (249 SEK).
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Delivery delay
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If there is a delay in delivery that is significant for you, as the customer, you are entitled to withdraw from the purchase without cost. \\n \\n
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5. PAYMENT
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Stenströms uses Klarna Checkout (Klarna AB, organization number 556737-0431) for handling payments. Stenströms offers the following payment options through Klarna Checkout (the options that are available to you vary).
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Klarna invoice (30 days)
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Klarna account (pay in installments)
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Klarna direct payment (Bank transfer)
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Klarna card payment (VISA, Mastercard & AMEX)
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Card payment (VISA, Mastercard & AMEX)
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Swish
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PayPal \\n \\n
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6. RETURNS
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Right of withdrawal
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You are entitled to return the product within 14 days of delivery. Products returned during these 14 days will be refunded. \\n
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To the extent that it is technically possible, the refund is made with the same payment method as the customer used. Costs for other services will not be reimbursed by Stenströms. For the return to be accepted the product must be in unchanged condition, including all tags being intact and not removed from the product. \\n
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Instructions for how to return products are included with every delivery.
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Procedure for return
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When returning products or materials to Stenströms the items must be adequately packaged such that they are protected during transport. Stenströms therefore recommends that you always package the product in the same manner and with the same/similar packaging as when the products were delivered to you. In the event that you wrapped or packaged products in a substandard manner and the product is damaged during shipping to Stenströms, you, as a customer, are responsible for the damage. \\n \\n
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Stenströms recommends that you use our pre-paid labels for your returns. If you choose to return the product in any other way than through our pre-paid return label you, the customer, is responsible for the products reaching Stenströms undamaged. \\n \\n
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7. COMPLAINTS AND WARRANTY
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A customer who has purchased a product as an individual has the right to return the product if it is faulty. The warranty covers manufacturer’s defects and applies for three years after the product has come into your possession. The warranty also covers defects that have occurred during transport of the product to you. A product that differs from the product agreed upon between you, the customer, and Stenströms, or in another way exhibits deviances can also be regarded as defect. Defects that have occurred because of damage that you have inflicted do not constitute manufacturer’s defects. \\n \\n
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If you issue a complaint regarding a faulty product more than 24 months after the product has come into your possession, it is also your responsibility to demonstrate that the product’s fault is a manufacturer’s defect. Stenströms therefore recommends that you thoroughly examine products upon delivery and notify us about any faults as soon as you find them. If you issue a complaint regarding a faulty product, you, as a customer, are primarily entitled to have the fault corrected and secondarily entitled to have your product replaced with a product that is free of defects. In some cases, you are also entitled to cancel the agreement and have your payment refunded. If your claim is approved, you will not be accountable for any costs arising because of the complaint. Please note that you, as a customer, should minimize, as far as possible, any costs that may arise when a product is found to be faulty. \\n \\n
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For matters concerning claims of faulty goods, contact us at customerservice@stenstroms.com \\n \\n
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8. DISCLAIMERS
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Right of cancellation
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Stenströms reserves the right to terminate this agreement if the customer has failed to act in good faith owing to errors or defects of which the customer is aware, or ought to have been aware, such as incorrect information concerning on the website price or quantity. In such event, the customer is not entitled to damages or other compensation from Stenströms.
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Liability
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Stenströms shall be deemed exempt from all obligations under this agreement if liability would otherwise have arisen due to events which are beyond the agreement, Stenströms business or as otherwise provided by mandatory law.
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Force Majeure
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In the event of government action or failure, new legislation, labour law conflict, war or risk of war, greater public order disruption, sabotage, extreme weather conditions, fire, explosion, natural disaster, accident or other circumstance beyond Stenströms control and which could not reasonably have been overcome or foresee, Stenströms shall be entitled to waive its obligations under this agreement. In such event, Stenströms shall not be liable for damages suffered by the customer.
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Reservation for changes in tax and fees
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Stenströms has the right to cancel the agreement in the event of significant tax or fee changes which are of major importance to the terms of this agreement. In such event, the customer is not entitled to damages or other compensation from Stenströms.
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Reservation for delays in delivery due to circumstances beyond Stenströms control
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If there is a delay in delivery due to events beyond Stenströms control, Stenströms shall not be held liable for damage resulting from such delay in delivery. In such event, the customer is not entitled to damages or other compensation from Stenströms unless otherwise agreed by Stenströms and the customer or if required under mandatory provisions of the law. \\n \\n
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9. PERSONAL DATA AND CONFIDENTIALITY
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Personal information, such as name and email address, or other documentation which the customer submits to Stenströms will be collected and stored in digital format. Stenströms will collect and treat all personal data in accordance with the Swedish Personal Data Act. Customer information will be used by Stenströms to enable and ensure fulfilment of the purchasing agreement and for marketing purposes by the company. The customer's personal data may even be used by companies in the same group as Stenströms to ensure fulfilment of the purchasing agreement and for marketing purposes by the company. \\n \\n
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Personal data controller: \\n \\n
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AB Stenströms Skjortfabrik (Corp. ID No. 556004-5378) \\nRegementsvägen 1 \\n25457 Helsingborg, Sweden \\n \\n
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Customer information that is collected:
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Name
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Address
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E-mail address
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Telephone number
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History of purchases with Stenströms
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The information may also be shared with third parties and used for the purposes mentioned below:
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Authorized service partners who provide payment services to ensure fulfilment of the Agreement.
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Authorized service partners who provide logistics services (carriers) to ensure fulfilment of the Agreement.
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Cookies
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Cookies are small files that are saved to the visitor's computer when visiting a website. The site uses the following types of cookie files: \\n \\n
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Session cookies: “Session cookies” are temporarily stored on the visitor's computer to make use of the website more convenient. When the visitor closes the web browser, saved session cookies are deleted. \\n
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Persistent cookies: \\\"Persistent or permanent cookies\\\" are saved on the visitor's computer and are persistent. Persistent cookies are used, among other things, to identify a returning visitor and sometimes as a basis for statistics and analytics. \\n \\n
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Opt-in: On the website you always have the right to choose if cookies are to be saved on your computer as soon as you visit our website. If you choose not to accept this, no permanent cookies will be stored on your computer, but this may cause our website to not work optimally when you visit it.
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Except from the personal data register
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If you, as a customer, have entered into an agreement as a private individual, you are entitled to request and obtain your records once a year without cost. An excerpt of your records shows the information about you that is stored with us. To obtain you records, please send a signed request to the postal address stated above. If the information we have about you is faulty, incomplete or misleading we will, of course, rectify it.
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Deregistering customer data
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You, as a customer, are entitled to have your customer data removed upon written and signed request, with the exception of data needed by Stenströms in order to maintain accepted accounting principles. \\n \\n
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10. MISCELLANEOUS
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Discrepancies between different publication
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In the event of differences between information on the website and in other publications, the information published on the website will prevail. However, this does not apply to data that is obviously incorrect or misleading when comparing the different publications.
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Intellectual property, logotypes and trademarks
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All material published on the site, including software, logotypes, audio files, trademarks, as well as text and images, is protected intellectual property. This means that the material may not be used without the permission of the copyright holder and the material may not be copied or otherwise transferred to third parties without the expressed permission of Stenströms. Any violations are reported.
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Disputes
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Disputes between Stenströms and you, as a customer, are resolved by the court under compulsory legislation. Stenströms will comply with recommendations from the National Board for Consumer Disputes.
The following Terms & Conditions (\\\"Agreement\\\" as below) apply to all orders placed through our website. AB Stenströms Skjortfabrik (“Stenströms” as below), Corp. ID No. 556004-5378 is the seller. In this agreement the purchasing entity is referred to as the \\\"Customer\\\". These Terms & Conditions apply on orders placed by individuals 18 years of age or older and on sales comprising merchandise (\\\"products\\\" as below). Place your order easily at https://stenstroms.com (\\\"Website\\\" as below).
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2. PLACING AN ORDER
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You can easily place your order at Stenstroms.com. We offer secure payment- and delivery alternatives. Stenströms will register your order when you click the \\\"Pay Order\\\" button during checkout. By clicking the \\\"Pay Order\\\" button, you accept responsibility for payment for your order.
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When Stenströms has received your order an “Order confirmation” will be sent to the email address you used for placing your order. For an even quicker way to place an order, we offer you, the customer, the possibility to order as a guest, without the need to log in. When you click the \\\"Pay Order\\\" button, you have entered into an agreement with Stenströms.
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3. PRICES AND FEES
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Prices displayed on the website are in Danish kroner (DKK), including value added tax (VAT). Find information about delivery- and return fees in the sections Delivery and Returns.
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Special offers
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Special offers, campaigns and promotions on the website are valid as long as the stock lasts and if no other conditions are stated in connection with the offer.
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4. DELIVERY
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Stenströms dispatches orders on non-holiday weekdays. General delivery times and charges are stated below.
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UPS Standard Delivery to Access Point – 3-5 business days (Free Shipping)
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UPS Standard Home Delivery – 3-5 business days (30 DKK)
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UPS Express Delivery to Access Point – 1-2 business days (150 DKK)
\\n
UPS Express Home Delivery – 1-2 business days (180 DKK)
\\n
\\n
\\n
Service point delivery
\\n
Parcels are delivered to a service point location near your home. When your order has arrived at a service point, a notification will be sent to you via text message or email. If you are unable to pick up your delivery within 7 days, the package will be returned to Stenströms.
\\n
\\n
Home delivery
\\n
Parcels are delivered to the door; three delivery attempts are included. If further delivery attempts are made, you may be debited. Therefore, always contact UPS if you are unable to receive delivery at the appointed time. If you are unable to receive a delivery, the parcel will be sent to the closest service point.
\\n
\\n
Fees for unclaimed packages.
\\n
For packages that are not claimed as agreed, customers will be debited a fee off (200 DKK).
\\n
\\n
Delivery delay
\\n
If there is a delay in delivery that is significant for you, as the customer, you are entitled to withdraw from the purchase without cost.
\\n
\\n
5. PAYMENT
\\n
Stenströms uses Klarna Checkout (Klarna AB, organization number 556737-0431) for handling payments. Stenströms offers the following payment options through Klarna Checkout (the options that are available to you vary).
\\n
\\n
\\n
Klarna invoice (30 days)
\\n
Card payment (VISA, Mastercard & AMEX)
\\n
MobilePay
\\n
PayPal
\\n
\\n
\\n
6. RETURNS
\\n
Right of withdrawal
\\n
You are entitled to return the product within 14 days of delivery. Products returned during these 14 days will be refunded, including standard delivery cost. If you choose any other than the default standard delivery method, the cost of delivery will not be refunded. When exercising the right to withdraw, the customer will assume the cost for return shipping (100 DKK with our pre-paid label).
\\n
To the extent that it is technically possible, the refund is made with the same payment method as the customer used. Costs for other services will not be reimbursed by Stenströms. For the return to be accepted the product must be in unchanged condition, including all tags being intact and not removed from the product.
\\n
Instructions for how to return products are included with every delivery.
\\n
\\n
Procedure for return
\\n
When returning products or materials to Stenströms the items must be adequately packaged such that they are protected during transport. Stenströms therefore recommends that you always package the product in the same manner and with the same/similar packaging as when the products were delivered to you. In the event that you wrapped or packaged products in a substandard manner and the product is damaged during shipping to Stenströms, you, as a customer, are responsible for the damage.
\\n
\\n
Stenströms recommends that you use our pre-paid labels for your returns. If you choose to return the product in any other way than through our pre-paid return label you, the customer, is responsible for the products reaching Stenströms undamaged.
\\n
To print your pre-paid return label please log in here:
A customer who has purchased a product as an individual has the right to return the product if it is faulty. The warranty covers manufacturer’s defects and applies for three years after the product has come into your possession. The warranty also covers defects that have occurred during transport of the product to you. A product that differs from the product agreed upon between you, the customer, and Stenströms, or in another way exhibits deviances can also be regarded as defect. Defects that have occurred because of damage that you have inflicted do not constitute manufacturer’s defects.
\\n
\\n
If you issue a complaint regarding a faulty product more than six months after the product has come into your possession, it is also your responsibility to demonstrate that the product’s fault is a manufacturer’s defect. Stenströms therefore recommends that you thoroughly examine products upon delivery and notify us about any faults as soon as you find them. If you issue a complaint regarding a faulty product, you, as a customer, are primarily entitled to have the fault corrected and secondarily entitled to have your product replaced with a product that is free of defects. In some cases, you are also entitled to cancel the agreement and have your payment refunded. If your claim is approved, you will not be accountable for any costs arising because of the complaint. Please note that you, as a customer, should minimize, as far as possible, any costs that may arise when a product is found to be faulty.
\\n
\\n
For matters concerning claims of faulty goods, contact us at customerservice@stenstroms.com
\\n
\\n
8. DISCLAIMERS
\\n
Right of cancellation
\\n
Stenströms reserves the right to terminate this agreement if the customer has failed to act in good faith owing to errors or defects of which the customer is aware, or ought to have been aware, such as incorrect information concerning on the website price or quantity. In such event, the customer is not entitled to damages or other compensation from Stenströms.
\\n
\\n
Liability
\\n
Stenströms shall be deemed exempt from all obligations under this agreement if liability would otherwise have arisen due to events which are beyond the agreement, Stenströms business or as otherwise provided by mandatory law.
\\n
\\n
Force Majeure
\\n
In the event of government action or failure, new legislation, labour law conflict, war or risk of war, greater public order disruption, sabotage, extreme weather conditions, fire, explosion, natural disaster, accident or other circumstance beyond Stenströms control and which could not reasonably have been overcome or foresee, Stenströms shall be entitled to waive its obligations under this agreement. In such event, Stenströms shall not be liable for damages suffered by the customer.
\\n
\\n
Reservation for changes in tax and fees
\\n
Stenströms has the right to cancel the agreement in the event of significant tax or fee changes which are of major importance to the terms of this agreement. In such event, the customer is not entitled to damages or other compensation from Stenströms.
\\n
\\n
Reservation for delays in delivery due to circumstances beyond Stenströms control
\\n
If there is a delay in delivery due to events beyond Stenströms control, Stenströms shall not be held liable for damage resulting from such delay in delivery. In such event, the customer is not entitled to damages or other compensation from Stenströms unless otherwise agreed by Stenströms and the customer or if required under mandatory provisions of the law.
\\n
\\n
9. PERSONAL DATA AND CONFIDENTIALITY
\\n
Personal information, such as name and email address, or other documentation which the customer submits to Stenströms will be collected and stored in digital format. Stenströms will collect and treat all personal data in accordance with the Swedish Personal Data Act. Customer information will be used by Stenströms to enable and ensure fulfilment of the purchasing agreement and for marketing purposes by the company. The customer's personal data may even be used by companies in the same group as Stenströms to ensure fulfilment of the purchasing agreement and for marketing purposes by the company.
\\n
\\n
\\n
Personal data controller:
\\n
\\n
AB Stenströms Skjortfabrik (Corp. ID No. 556004-5378) Regementsvägen 1 25457 Helsingborg, Sweden
\\n
\\n
\\n
Customer information that is collected:
\\n
\\n
\\n
Name
\\n
Address
\\n
E-mail address
\\n
Telephone number
\\n
History of purchases with Stenströms
\\n
\\n
\\n
The information may also be shared with third parties and used for the purposes mentioned below:
\\n
\\n
\\n
Authorized service partners who provide payment services to ensure fulfilment of the Agreement.
\\n
Authorized service partners who provide logistics services (carriers) to ensure fulfilment of the Agreement.
\\n
\\n
\\n
Cookies
\\n
Cookies are small files that are saved to the visitor's computer when visiting a website. The site uses the following types of cookie files:
\\n
Session cookies: “Session cookies” are temporarily stored on the visitor's computer to make use of the website more convenient. When the visitor closes the web browser, saved session cookies are deleted.
\\n
\\n
Persistent cookies: \\\"Persistent or permanent cookies\\\" are saved on the visitor's computer and are persistent. Persistent cookies are used, among other things, to identify a returning visitor and sometimes as a basis for statistics and analytics.
\\n
Opt-in: On the website you always have the right to choose if cookies are to be saved on your computer as soon as you visit our website. If you choose not to accept this, no permanent cookies will be stored on your computer, but this may cause our website to not work optimally when you visit it.
\\n
\\n
Excerpt from the personal data register
\\n
If you, as a customer, have entered into an agreement as a private individual, you are entitled to request and obtain your records once a year without cost. An excerpt of your records shows the information about you that is stored with us. To obtain you records, please send a signed request to the postal address stated above. If the information we have about you is faulty, incomplete or misleading we will, of course, rectify it.
\\n
\\n
Deregistering customer data
\\n
You, as a customer, are entitled to have your customer data removed upon written and signed request, with the exception of data needed by Stenströms in order to maintain accepted accounting principles.
\\n
\\n
10. MISCELLANEOUS
\\n
Discrepancies between different publication
\\n
In the event of differences between information on the website and in other publications, the information published on the website will prevail. However, this does not apply to data that is obviously incorrect or misleading when comparing the different publications.
\\n
\\n
Intellectual property, logotypes and trademarks
\\n
All material published on the site, including software, logotypes, audio files, trademarks, as well as text and images, is protected intellectual property. This means that the material may not be used without the permission of the copyright holder and the material may not be copied or otherwise transferred to third parties without the expressed permission of Stenströms. Any violations are reported.
\\n
\\n
Disputes
\\n
Disputes between Stenströms and you, as a customer, are resolved by the court under compulsory legislation. Stenströms will comply with recommendations from the National Board for Consumer Disputes.
The following Terms & Conditions (\\\"Agreement\\\" as below) apply to all orders placed through our website. AB Stenströms Skjortfabrik (“Stenströms” as below), Corp. ID No. 556004-5378 is the seller. In this agreement the purchasing entity is referred to as the \\\"Customer\\\". These Terms & Conditions apply on orders placed by individuals 18 years of age or older and on sales comprising merchandise (\\\"products\\\" as below). Place your order easily at https://stenstroms.com (\\\"Website\\\" as below).
\\n
\\n
2. PLACING AN ORDER
\\n
You can easily place your order at Stenstroms.com. We offer secure payment- and delivery alternatives. Stenströms will register your order when you click the \\\"Pay Order\\\" button during checkout. By clicking the \\\"Pay Order\\\" button, you accept responsibility for payment for your order.
\\n
\\n
When Stenströms has received your order an “Order confirmation” will be sent to the email address you used for placing your order. For an even quicker way to place an order, we offer you, the customer, the possibility to order as a guest, without the need to log in. When you click the \\\"Pay Order\\\" button, you have entered into an agreement with Stenströms.
\\n
\\n
3. PRICES AND FEES
\\n
Prices displayed on the website are in Norwegian kroner (NOK), including value added tax (VAT), custom duties and import taxes. You as a customer will not be charged any additional costs for the products upon delivery.
\\n
Find information about delivery- and return fees in the sections Delivery and Returns.
\\n
\\n
Special offers
\\n
Special offers, campaigns and promotions on the website are valid as long as the stock lasts and if no other conditions are stated in connection with the offer.
\\n
\\n
4. DELIVERY
\\n
Stenströms dispatches orders on non-holiday weekdays. General delivery times and charges are stated below.
\\n
\\n
\\n
UPS Standard Delivery to Access Point – 3-5 business days (Free Shipping)
\\n
UPS Standard Home Delivery – 3-5 business days (30 NOK)
\\n
UPS Express Delivery to Access Point – 1-2 business days (150 NOK)
\\n
UPS Express Home Delivery – 1-2 business days (180 NOK)
\\n
\\n
\\n
Home delivery
\\n
Parcels are delivered to the door; three delivery attempts are included. If further delivery attempts are made, you may be debited. Therefore, always contact UPS if you are unable to receive delivery at the appointed time. If you are unable to receive a delivery, the parcel will be sent to the closest service point.
\\n
\\n
Fees for unclaimed packages.
\\n
For packages that are not claimed as agreed, customers will be debited a fee off (200 NOK).
\\n
\\n
Delivery delay
\\n
If there is a delay in delivery that is significant for you, as the customer, you are entitled to withdraw from the purchase without cost.
\\n
\\n
5. PAYMENT
\\n
Stenströms uses Klarna Checkout (Klarna AB, organization number 556737-0431) for handling payments. Stenströms offers the following payment options through Klarna Checkout (the options that are available to you vary).
\\n
\\n
\\n
Klarna invoice (30 days)
\\n
Klarna account (pay in installments)
\\n
Klarna card payment (VISA, Mastercard & AMEX)
\\n
Card payment (VISA, Mastercard & AMEX)
\\n
PayPal
\\n
\\n
\\n
6. RETURNS
\\n
Right of withdrawal
\\n
You are entitled to return the product within 14 days of delivery. Products returned during these 14 days will be refunded, including standard delivery cost. If you choose any other than the default standard delivery method, the cost of delivery will not be refunded. When exercising the right to withdraw, the customer will assume the cost for return shipping (100 NOK with our pre-paid label).
\\n
\\n
To the extent that it is technically possible, the refund is made with the same payment method as the customer used. Costs for other services will not be reimbursed by Stenströms. For the return to be accepted the product must be in unchanged condition, including all tags being intact and not removed from the product.
\\n
\\n
Instructions for how to return products are included with every delivery.
\\n
\\n
Procedure for return
\\n
When returning products or materials to Stenströms the items must be adequately packaged such that they are protected during transport. Stenströms therefore recommends that you always package the product in the same manner and with the same/similar packaging as when the products were delivered to you. In the event that you wrapped or packaged products in a substandard manner and the product is damaged during shipping to Stenströms, you, as a customer, are responsible for the damage. Stenströms recommends that you use our pre-paid labels for your returns. If you choose to return the product in any other way than through our pre-paid return label you, the customer, is responsible for the products reaching Stenströms undamaged.
\\n
\\n
To print your pre-paid return label please log in here:
A customer who has purchased a product as an individual has the right to return the product if it is faulty. The warranty covers manufacturer’s defects and applies for three years after the product has come into your possession. The warranty also covers defects that have occurred during transport of the product to you. A product that differs from the product agreed upon between you, the customer, and Stenströms, or in another way exhibits deviances can also be regarded as defect. Defects that have occurred because of damage that you have inflicted do not constitute manufacturer’s defects.
\\n
\\n
If you issue a complaint regarding a faulty product more than six months after the product has come into your possession, it is also your responsibility to demonstrate that the product’s fault is a manufacturer’s defect. Stenströms therefore recommends that you thoroughly examine products upon delivery and notify us about any faults as soon as you find them. If you issue a complaint regarding a faulty product, you, as a customer, are primarily entitled to have the fault corrected and secondarily entitled to have your product replaced with a product that is free of defects. In some cases, you are also entitled to cancel the agreement and have your payment refunded. If your claim is approved, you will not be accountable for any costs arising because of the complaint. Please note that you, as a customer, should minimize, as far as possible, any costs that may arise when a product is found to be faulty.
\\n
\\n
For matters concerning claims of faulty goods, contact us at customerservice@stenstroms.com
\\n
\\n
8. DISCLAIMERS
\\n
Right of cancellation
\\n
Stenströms reserves the right to terminate this agreement if the customer has failed to act in good faith owing to errors or defects of which the customer is aware, or ought to have been aware, such as incorrect information concerning on the website price or quantity. In such event, the customer is not entitled to damages or other compensation from Stenströms.
\\n
\\n
Liability
\\n
Stenströms shall be deemed exempt from all obligations under this agreement if liability would otherwise have arisen due to events which are beyond the agreement, Stenströms business or as otherwise provided by mandatory law.
\\n
\\n
Force Majeure
\\n
In the event of government action or failure, new legislation, labour law conflict, war or risk of war, greater public order disruption, sabotage, extreme weather conditions, fire, explosion, natural disaster, accident or other circumstance beyond Stenströms control and which could not reasonably have been overcome or foresee, Stenströms shall be entitled to waive its obligations under this agreement. In such event, Stenströms shall not be liable for damages suffered by the customer.
\\n
\\n
Reservation for changes in tax and fees
\\n
Stenströms has the right to cancel the agreement in the event of significant tax or fee changes which are of major importance to the terms of this agreement. In such event, the customer is not entitled to damages or other compensation from Stenströms.
\\n
\\n
Reservation for delays in delivery due to circumstances beyond Stenströms control
\\n
If there is a delay in delivery due to events beyond Stenströms control, Stenströms shall not be held liable for damage resulting from such delay in delivery. In such event, the customer is not entitled to damages or other compensation from Stenströms unless otherwise agreed by Stenströms and the customer or if required under mandatory provisions of the law.
\\n
\\n
9. PERSONAL DATA AND CONFIDENTIALITY
\\n
Personal information, such as name and email address, or other documentation which the customer submits to Stenströms will be collected and stored in digital format. Stenströms will collect and treat all personal data in accordance with the Swedish Personal Data Act. Customer information will be used by Stenströms to enable and ensure fulfilment of the purchasing agreement and for marketing purposes by the company. The customer's personal data may even be used by companies in the same group as Stenströms to ensure fulfilment of the purchasing agreement and for marketing purposes by the company.
\\n
\\n
Personal data controller:
\\n
\\n
AB Stenströms Skjortfabrik (Corp. ID No. 556004-5378) Regementsvägen 1 25457 Helsingborg, Sweden
\\n
Customer information that is collected:
\\n
\\n
Name
\\n
Address
\\n
E-mail address
\\n
Telephone number
\\n
History of purchases with Stenströms
\\n
\\n
\\n
The information may also be shared with third parties and used for the purposes mentioned below:
\\n
\\n
\\n
Authorized service partners who provide payment services to ensure fulfilment of the Agreement.
\\n
Authorized service partners who provide logistics services (carriers) to ensure fulfilment of the Agreement.
\\n
\\n
\\n
Cookies
\\n
Cookies are small files that are saved to the visitor's computer when visiting a website. The site uses the following types of cookie files:
\\n
Session cookies: “Session cookies” are temporarily stored on the visitor's computer to make use of the website more convenient. When the visitor closes the web browser, saved session cookies are deleted.
\\n
\\n
Persistent cookies: \\\"Persistent or permanent cookies\\\" are saved on the visitor's computer and are persistent. Persistent cookies are used, among other things, to identify a returning visitor and sometimes as a basis for statistics and analytics.
\\n
\\n
Opt-in: On the website you always have the right to choose if cookies are to be saved on your computer as soon as you visit our website. If you choose not to accept this, no permanent cookies will be stored on your computer, but this may cause our website to not work optimally when you visit it.
\\n
\\n
Excerpt from the personal data register
\\n
If you, as a customer, have entered into an agreement as a private individual, you are entitled to request and obtain your records once a year without cost. An excerpt of your records shows the information about you that is stored with us. To obtain you records, please send a signed request to the postal address stated above. If the information we have about you is faulty, incomplete or misleading we will, of course, rectify it.
\\n
\\n
Deregistering customer data
\\n
You, as a customer, are entitled to have your customer data removed upon written and signed request, with the exception of data needed by Stenströms in order to maintain accepted accounting principles.
\\n
\\n
10. MISCELLANEOUS
\\n
Discrepancies between different publication
\\n
In the event of differences between information on the website and in other publications, the information published on the website will prevail. However, this does not apply to data that is obviously incorrect or misleading when comparing the different publications.
\\n
\\n
Intellectual property, logotypes and trademarks
\\n
All material published on the site, including software, logotypes, audio files, trademarks, as well as text and images, is protected intellectual property. This means that the material may not be used without the permission of the copyright holder and the material may not be copied or otherwise transferred to third parties without the expressed permission of Stenströms. Any violations are reported.
\\n
\\n
Disputes
\\n
Disputes between Stenströms and you, as a customer, are resolved by the court under compulsory legislation. Stenströms will comply with recommendations from the National Board for Consumer Disputes.
The following Terms & Conditions (\\\"Agreement\\\" as below) apply to all orders placed through our website. AB Stenströms Skjortfabrik (“Stenströms” as below), Corp. ID No. 556004-5378 is the seller. In this agreement the purchasing entity is referred to as the \\\"Customer\\\". These Terms & Conditions apply on orders placed by individuals 18 years of age or older and on sales comprising merchandise (\\\"products\\\" as below). Place your order easily at https://stenstroms.com (\\\"Website\\\" as below).
\\n
\\n
2. PLACING AN ORDER
\\n
You can easily place your order at Stenstroms.com. We offer secure payment- and delivery alternatives. Stenströms will register your order when you click the \\\"Pay Order\\\" button during checkout. By clicking the \\\"Pay Order\\\" button, you accept responsibility for payment for your order.
\\n
\\n
When Stenströms has received your order an “Order confirmation” will be sent to the email address you used for placing your order. For an even quicker way to place an order, we offer you, the customer, the possibility to order as a guest, without the need to log in. When you click the \\\"Pay Order\\\" button, you have entered into an agreement with Stenströms.
\\n
\\n
3. PRICES AND FEES
\\n
Prices displayed on the website are in Euros (EUR), including value added tax (VAT). Find information about delivery- and return fees in the sections Delivery and Returns.
\\n
\\n
Special offers
\\n
Special offers, campaigns and promotions on the website are valid as long as the stock lasts and if no other conditions are stated in connection with the offer.
\\n
\\n
4. DELIVERY
\\n
Stenströms dispatches orders on non-holiday weekdays. General delivery times and charges are stated below.
\\n
\\n
\\n
UPS Standard Delivery to Access Point – 3-5 business days (Free Shipping)
\\n
UPS Standard Home Delivery – 3-5 business days (3 EUR)
\\n
UPS Express Delivery to Access Point – 1-2 business days (15 EUR)
\\n
UPS Express Home Delivery – 1-2 business days (18 EUR)
\\n
\\n
\\n
Service point delivery
\\n
Parcels are delivered to a service point location near your home. When your order has arrived at a service point, a notification will be sent to you via text message or email. If you are unable to pick up your delivery within 7 days, the package will be returned to Stenströms.
\\n
\\n
Home delivery
\\n
Parcels are delivered to the door; three delivery attempts are included. If further delivery attempts are made, you may be debited. Therefore, always contact UPS if you are unable to receive delivery at the appointed time. If you are unable to receive a delivery, the parcel will be sent to the closest service point.
\\n
\\n
Fees for unclaimed packages.
\\n
For packages that are not claimed as agreed, customers will be debited a fee off (25 EUR).
\\n
\\n
Delivery delay
\\n
If there is a delay in delivery that is significant for you, as the customer, you are entitled to withdraw from the purchase without cost.
\\n
\\n
5. PAYMENT
\\n
Stenströms uses Klarna Checkout (Klarna AB, organization number 556737-0431) for handling payments. Stenströms offers the following payment options through Klarna Checkout (the options that are available to you vary).
\\n
\\n
\\n
Klarna invoice (30 days)
\\n
Klarna account (pay in installments)
\\n
Klarna direct payment (bank transfer)
\\n
Klarna card payment (VISA, Mastercard & AMEX)
\\n
Card payment (VISA, Mastercard & AMEX)
\\n
PayPal
\\n
\\n
\\n
6. RETURNS
\\n
Right of withdrawal
\\n
You are entitled to return the product within 14 days of delivery. Products returned during these 14 days will be refunded, including standard delivery cost. If you choose any other than the default standard delivery method, the cost of delivery will not be refunded. When exercising the right to withdraw, the customer will assume the cost for return shipping (10 EUR with our pre-paid label).
\\n
\\n
To the extent that it is technically possible, the refund is made with the same payment method as the customer used. Costs for other services will not be reimbursed by Stenströms. For the return to be accepted the product must be in unchanged condition, including all tags being intact and not removed from the product.
\\n
Instructions for how to return products are included with every delivery.
\\n
\\n
Procedure for return
\\n
When returning products or materials to Stenströms the items must be adequately packaged such that they are protected during transport. Stenströms therefore recommends that you always package the product in the same manner and with the same/similar packaging as when the products were delivered to you. In the event that you wrapped or packaged products in a substandard manner and the product is damaged during shipping to Stenströms, you, as a customer, are responsible for the damage.
\\n
\\n
Stenströms recommends that you use our pre-paid labels for your returns. If you choose to return the product in any other way than through our pre-paid return label you, the customer, is responsible for the products reaching Stenströms undamaged.
\\n
To print your pre-paid return label please log in here:
A customer who has purchased a product as an individual has the right to return the product if it is faulty. The warranty covers manufacturer’s defects and applies for three years after the product has come into your possession. The warranty also covers defects that have occurred during transport of the product to you. A product that differs from the product agreed upon between you, the customer, and Stenströms, or in another way exhibits deviances can also be regarded as defect. Defects that have occurred because of damage that you have inflicted do not constitute manufacturer’s defects.
\\n
\\n
If you issue a complaint regarding a faulty product more than six months after the product has come into your possession, it is also your responsibility to demonstrate that the product’s fault is a manufacturer’s defect. Stenströms therefore recommends that you thoroughly examine products upon delivery and notify us about any faults as soon as you find them. If you issue a complaint regarding a faulty product, you, as a customer, are primarily entitled to have the fault corrected and secondarily entitled to have your product replaced with a product that is free of defects. In some cases, you are also entitled to cancel the agreement and have your payment refunded. If your claim is approved, you will not be accountable for any costs arising because of the complaint. Please note that you, as a customer, should minimize, as far as possible, any costs that may arise when a product is found to be faulty.
\\n
\\n
For matters concerning claims of faulty goods, contact us at customerservice@stenstroms.com
\\n
\\n
8. DISCLAIMERS
\\n
Right of cancellation
\\n
Stenströms reserves the right to terminate this agreement if the customer has failed to act in good faith owing to errors or defects of which the customer is aware, or ought to have been aware, such as incorrect information concerning on the website price or quantity. In such event, the customer is not entitled to damages or other compensation from Stenströms.
\\n
\\n
Liability
\\n
Stenströms shall be deemed exempt from all obligations under this agreement if liability would otherwise have arisen due to events which are beyond the agreement, Stenströms business or as otherwise provided by mandatory law.
\\n
\\n
Force Majeure
\\n
In the event of government action or failure, new legislation, labour law conflict, war or risk of war, greater public order disruption, sabotage, extreme weather conditions, fire, explosion, natural disaster, accident or other circumstance beyond Stenströms control and which could not reasonably have been overcome or foresee, Stenströms shall be entitled to waive its obligations under this agreement. In such event, Stenströms shall not be liable for damages suffered by the customer.
\\n
\\n
Reservation for changes in tax and fees
\\n
Stenströms has the right to cancel the agreement in the event of significant tax or fee changes which are of major importance to the terms of this agreement. In such event, the customer is not entitled to damages or other compensation from Stenströms.
\\n
\\n
Reservation for delays in delivery due to circumstances beyond Stenströms control
\\n
If there is a delay in delivery due to events beyond Stenströms control, Stenströms shall not be held liable for damage resulting from such delay in delivery. In such event, the customer is not entitled to damages or other compensation from Stenströms unless otherwise agreed by Stenströms and the customer or if required under mandatory provisions of the law.
\\n
\\n
9. PERSONAL DATA AND CONFIDENTIALITY
\\n
Personal information, such as name and email address, or other documentation which the customer submits to Stenströms will be collected and stored in digital format. Stenströms will collect and treat all personal data in accordance with the Swedish Personal Data Act. Customer information will be used by Stenströms to enable and ensure fulfilment of the purchasing agreement and for marketing purposes by the company. The customer's personal data may even be used by companies in the same group as Stenströms to ensure fulfilment of the purchasing agreement and for marketing purposes by the company.
\\n
Personal data controller:
\\n
\\n
AB Stenströms Skjortfabrik (Corp. ID No. 556004-5378) Regementsvägen 1 25457 Helsingborg, Sweden
\\n
Customer information that is collected:
\\n
\\n
\\n
Name
\\n
Address
\\n
E-mail address
\\n
Telephone number
\\n
History of purchases with Stenströms
\\n
\\n
\\n
The information may also be shared with third parties and used for the purposes mentioned below:
\\n
\\n
\\n
Authorized service partners who provide payment services to ensure fulfilment of the Agreement.
\\n
Authorized service partners who provide logistics services (carriers) to ensure fulfilment of the Agreement.
\\n
\\n
\\n
Cookies
\\n
Cookies are small files that are saved to the visitor's computer when visiting a website. The site uses the following types of cookie files:
\\n
Session cookies: “Session cookies” are temporarily stored on the visitor's computer to make use of the website more convenient. When the visitor closes the web browser, saved session cookies are deleted.
\\n
\\n
Persistent cookies: \\\"Persistent or permanent cookies\\\" are saved on the visitor's computer and are persistent. Persistent cookies are used, among other things, to identify a returning visitor and sometimes as a basis for statistics and analytics.
\\n
Opt-in: On the website you always have the right to choose if cookies are to be saved on your computer as soon as you visit our website. If you choose not to accept this, no permanent cookies will be stored on your computer, but this may cause our website to not work optimally when you visit it.
\\n
\\n
Excerpt from the personal data register
\\n
If you, as a customer, have entered into an agreement as a private individual, you are entitled to request and obtain your records once a year without cost. An excerpt of your records shows the information about you that is stored with us. To obtain you records, please send a signed request to the postal address stated above. If the information we have about you is faulty, incomplete or misleading we will, of course, rectify it.
\\n
\\n
Deregistering customer data
\\n
You, as a customer, are entitled to have your customer data removed upon written and signed request, with the exception of data needed by Stenströms in order to maintain accepted accounting principles.
\\n
\\n
10. MISCELLANEOUS
\\n
Discrepancies between different publication
\\n
In the event of differences between information on the website and in other publications, the information published on the website will prevail. However, this does not apply to data that is obviously incorrect or misleading when comparing the different publications.
\\n
\\n
Intellectual property, logotypes and trademarks
\\n
All material published on the site, including software, logotypes, audio files, trademarks, as well as text and images, is protected intellectual property. This means that the material may not be used without the permission of the copyright holder and the material may not be copied or otherwise transferred to third parties without the expressed permission of Stenströms. Any violations are reported.
\\n
\\n
Disputes
\\n
Disputes between Stenströms and you, as a customer, are resolved by the court under compulsory legislation. Stenströms will comply with recommendations from the National Board for Consumer Disputes.
The following Terms & Conditions (\\\"Agreement\\\" as below) apply to all orders placed through our website. AB Stenströms Skjortfabrik (“Stenströms” as below), Corp. ID No. 556004-5378 is the seller. In this agreement the purchasing entity is referred to as the \\\"Customer\\\". These Terms & Conditions apply on orders placed by individuals 18 years of age or older and on sales comprising merchandise (\\\"products\\\" as below). Place your order easily at https://stenstroms.com (\\\"Website\\\" as below).
\\n
\\n
2. PLACING AN ORDER
\\n
You can easily place your order at Stenstroms.com. We offer secure payment- and delivery alternatives. Stenströms will register your order when you click the \\\"Pay Order\\\" button during checkout. By clicking the \\\"Pay Order\\\" button, you accept responsibility for payment for your order.
\\n
\\n
When Stenströms has received your order an “Order confirmation” will be sent to the email address you used for placing your order. For an even quicker way to place an order, we offer you, the customer, the possibility to order as a guest, without the need to log in. When you click the \\\"Pay Order\\\" button, you have entered into an agreement with Stenströms.
\\n
\\n
3. PRICES AND FEES
\\n
Prices displayed on the website are in Euro (EUR), including value added tax (VAT). Find information about delivery- and return fees in the sections Delivery and Returns.
\\n
Special offers
\\n
Special offers, campaigns and promotions on the website are valid as long as the stock lasts and if no other conditions are stated in connection with the offer.
\\n
\\n
4. DELIVERY
\\n
Stenströms dispatches orders on non-holiday weekdays. General delivery times and charges are stated below.
\\n
\\n
\\n
UPS Standard Delivery to Access Point – 3-5 business days (Free Shipping)
\\n
UPS Standard Home Delivery – 3-5 business days (3 EUR)
\\n
UPS Express Delivery to Access Point – 1-2 business days (15 EUR)
\\n
UPS Express Home Delivery – 1-2 business days (18 EUR)
\\n
\\n
\\n
Service point delivery
\\n
Parcels are delivered to a service point location near your home. When your order has arrived at a service point, a notification will be sent to you via text message or email. If you are unable to pick up your delivery within 7 days, the package will be returned to Stenströms.
\\n
\\n
Home delivery
\\n
Parcels are delivered to the door; three delivery attempts are included. If further delivery attempts are made, you may be debited. Therefore, always contact UPS if you are unable to receive delivery at the appointed time. If you are unable to receive a delivery, the parcel will be sent to the closest service point.
\\n
\\n
Fees for unclaimed packages.
\\n
For packages that are not claimed as agreed, customers will be debited a fee off (25 EUR).
\\n
\\n
Delivery delay
\\n
If there is a delay in delivery that is significant for you, as the customer, you are entitled to withdraw from the purchase without cost.
\\n
\\n
5. PAYMENT
\\n
Stenströms uses Klarna Checkout (Klarna AB, organization number 556737-0431) for handling payments. Stenströms offers the following payment options through Klarna Checkout (the options that are available to you vary).
\\n
\\n
\\n
Card payment (VISA, Mastercard & AMEX)
\\n
PayPal
\\n
\\n
\\n
6. RETURNS
\\n
Right of withdrawal
\\n
You are entitled to return the product within 14 days of delivery. Products returned during these 14 days will be refunded, including standard delivery cost. If you choose any other than the default standard delivery method, the cost of delivery will not be refunded. When exercising the right to withdraw, the customer will assume the cost for return shipping (10 EUR with our pre-paid label).
\\n
\\n
To the extent that it is technically possible, the refund is made with the same payment method as the customer used. Costs for other services will not be reimbursed by Stenströms. For the return to be accepted the product must be in unchanged condition, including all tags being intact and not removed from the product.
\\n
\\n
Instructions for how to return products are included with every delivery.
\\n
\\n
Procedure for return
\\n
When returning products or materials to Stenströms the items must be adequately packaged such that they are protected during transport. Stenströms therefore recommends that you always package the product in the same manner and with the same/similar packaging as when the products were delivered to you. In the event that you wrapped or packaged products in a substandard manner and the product is damaged during shipping to Stenströms, you, as a customer, are responsible for the damage.
\\n
\\n
Stenströms recommends that you use our pre-paid labels for your returns.
\\n
\\n
If you choose to return the product in any other way than through our pre-paid return label you, the customer, is responsible for the products reaching Stenströms undamaged.
\\n
To print your pre-paid return label please log in here:
\\n
https://row.ups.com/ Company Alias: STENSTROEMS Login ID: STENSTROEMS Password: STENSTROEMS
\\n
\\n
Your prepaid label will be emailed to you.
\\n
\\n
7. COMPLAINTS AND WARRANTY
\\n
A customer who has purchased a product as an individual has the right to return the product if it is faulty. The warranty covers manufacturer’s defects and applies for three years after the product has come into your possession. The warranty also covers defects that have occurred during transport of the product to you. A product that differs from the product agreed upon between you, the customer, and Stenströms, or in another way exhibits deviances can also be regarded as defect. Defects that have occurred because of damage that you have inflicted do not constitute manufacturer’s defects.
\\n
\\n
If you issue a complaint regarding a faulty product more than six months after the product has come into your possession, it is also your responsibility to demonstrate that the product’s fault is a manufacturer’s defect. Stenströms therefore recommends that you thoroughly examine products upon delivery and notify us about any faults as soon as you find them. If you issue a complaint regarding a faulty product, you, as a customer, are primarily entitled to have the fault corrected and secondarily entitled to have your product replaced with a product that is free of defects. In some cases, you are also entitled to cancel the agreement and have your payment refunded. If your claim is approved, you will not be accountable for any costs arising because of the complaint. Please note that you, as a customer, should minimize, as far as possible, any costs that may arise when a product is found to be faulty.
\\n
\\n
For matters concerning claims of faulty goods, contact us at customerservice@stenstroms.com
\\n
\\n
8. DISCLAIMERS
\\n
Right of cancellation
\\n
Stenströms reserves the right to terminate this agreement if the customer has failed to act in good faith owing to errors or defects of which the customer is aware, or ought to have been aware, such as incorrect information concerning on the website price or quantity. In such event, the customer is not entitled to damages or other compensation from Stenströms.
\\n
\\n
Liability
\\n
Stenströms shall be deemed exempt from all obligations under this agreement if liability would otherwise have arisen due to events which are beyond the agreement, Stenströms business or as otherwise provided by mandatory law.
\\n
\\n
Force Majeure
\\n
In the event of government action or failure, new legislation, labour law conflict, war or risk of war, greater public order disruption, sabotage, extreme weather conditions, fire, explosion, natural disaster, accident or other circumstance beyond Stenströms control and which could not reasonably have been overcome or foresee, Stenströms shall be entitled to waive its obligations under this agreement. In such event, Stenströms shall not be liable for damages suffered by the customer.
\\n
\\n
Reservation for changes in tax and fees
\\n
Stenströms has the right to cancel the agreement in the event of significant tax or fee changes which are of major importance to the terms of this agreement. In such event, the customer is not entitled to damages or other compensation from Stenströms.
\\n
\\n
Reservation for delays in delivery due to circumstances beyond Stenströms control
\\n
If there is a delay in delivery due to events beyond Stenströms control, Stenströms shall not be held liable for damage resulting from such delay in delivery. In such event, the customer is not entitled to damages or other compensation from Stenströms unless otherwise agreed by Stenströms and the customer or if required under mandatory provisions of the law.
\\n
\\n
9. PERSONAL DATA AND CONFIDENTIALITY
\\n
Personal information, such as name and email address, or other documentation which the customer submits to Stenströms will be collected and stored in digital format. Stenströms will collect and treat all personal data in accordance with the Swedish Personal Data Act. Customer information will be used by Stenströms to enable and ensure fulfilment of the purchasing agreement and for marketing purposes by the company. The customer's personal data may even be used by companies in the same group as Stenströms to ensure fulfilment of the purchasing agreement and for marketing purposes by the company.
\\n
\\n
Personal data controller:
\\n
AB Stenströms Skjortfabrik (Corp. ID No. 556004-5378) Regementsvägen 1 25457 Helsingborg, Sweden
\\n
\\n
Customer information that is collected:
\\n
\\n
\\n
Name
\\n
Address
\\n
E-mail address
\\n
Telephone number
\\n
History of purchases with Stenströms
\\n
\\n
\\n
The information may also be shared with third parties and used for the purposes mentioned below:
\\n
\\n
\\n
Authorized service partners who provide payment services to ensure fulfilment of the Agreement.
\\n
Authorized service partners who provide logistics services (carriers) to ensure fulfilment of the Agreement.
\\n
\\n
\\n
Cookies
\\n
Cookies are small files that are saved to the visitor's computer when visiting a website. The site uses the following types of cookie files:
\\n
\\n
\\n
Session cookies: “Session cookies” are temporarily stored on the visitor's computer to make use of the website more convenient. When the visitor closes the web browser, saved session cookies are deleted.
\\n
Persistent cookies: \\\"Persistent or permanent cookies\\\" are saved on the visitor's computer and are persistent. Persistent cookies are used, among other things, to identify a returning visitor and sometimes as a basis for statistics and analytics.
\\n
\\n
\\n
Opt-in: On the website you always have the right to choose if cookies are to be saved on your computer as soon as you visit our website. If you choose not to accept this, no permanent cookies will be stored on your computer, but this may cause our website to not work optimally when you visit it.
\\n
\\n
\\n
Excerpt from the personal data register
\\n
If you, as a customer, have entered into an agreement as a private individual, you are entitled to request and obtain your records once a year without cost. An excerpt of your records shows the information about you that is stored with us. To obtain you records, please send a signed request to the postal address stated above. If the information we have about you is faulty, incomplete or misleading we will, of course, rectify it.
\\n
\\n
Deregistering customer data
\\n
You, as a customer, are entitled to have your customer data removed upon written and signed request, with the exception of data needed by Stenströms in order to maintain accepted accounting principles.
\\n
\\n
10. MISCELLANEOUS
\\n
Discrepancies between different publication
\\n
In the event of differences between information on the website and in other publications, the information published on the website will prevail. However, this does not apply to data that is obviously incorrect or misleading when comparing the different publications.
\\n
\\n
Intellectual property, logotypes and trademarks
\\n
All material published on the site, including software, logotypes, audio files, trademarks, as well as text and images, is protected intellectual property. This means that the material may not be used without the permission of the copyright holder and the material may not be copied or otherwise transferred to third parties without the expressed permission of Stenströms. Any violations are reported.
\\n
\\n
Disputes
\\n
Disputes between Stenströms and you, as a customer, are resolved by the court under compulsory legislation. Stenströms will comply with recommendations from the National Board for Consumer Disputes.
The following Terms & Conditions (\\\"Agreement\\\" as below) apply to all orders placed through our website. AB Stenströms Skjortfabrik (“Stenströms” as below), Corp. ID No. 556004-5378 is the seller. In this agreement the purchasing entity is referred to as the \\\"Customer\\\". These Terms & Conditions apply on orders placed by individuals 18 years of age or older and on sales comprising merchandise (\\\"products\\\" as below). Place your order easily at https://stenstroms.com (\\\"Website\\\" as below).
\\n
\\n
2. PLACING AN ORDER
\\n
You can easily place your order at Stenstroms.com. We offer secure payment- and delivery alternatives. Stenströms will register your order when you click the \\\"Pay Order\\\" button during checkout. By clicking the \\\"Pay Order\\\" button, you accept responsibility for payment for your order.
\\n
\\n
When Stenströms has received your order an “Order confirmation” will be sent to the email address you used for placing your order. For an even quicker way to place an order, we offer you, the customer, the possibility to order as a guest, without the need to log in. When you click the \\\"Pay Order\\\" button, you have entered into an agreement with Stenströms.
\\n
\\n
3. PRICES AND FEES
\\n
Prices displayed on the website are in Canadian dollars (CAD), excluding sales tax (VAT) but including custom duties. You as a customer will not be charged any custom duties for the products upon delivery, you may however be charged local sales tax (VAT).
\\n
\\n
Find information about delivery- and return fees in the sections Delivery and Returns.
\\n
\\n
Special offers, campaigns and promotions on the website are valid as long as the stock lasts and if no other conditions are stated in connection with the offer.
\\n
\\n
4. DELIVERY
\\n
Stenströms dispatches orders on non-holiday weekdays. General delivery times and charges are stated below.
\\n
\\n
UPS Express Delivery to Access Point – 1-2 business days (25 CAD)
\\n
UPS Express Home Delivery – 1-2 business days (28 CAD)
\\n
\\n
\\n
Service point delivery
\\n
Parcels are delivered to a service point location near your home. When your order has arrived at a service point, a notification will be sent to you via text message or email. If you are unable to pick up your delivery within 7 days, the package will be returned to Stenströms.
\\n
\\n
Home delivery
\\n
Parcels are delivered to the door; three delivery attempts are included. If further delivery attempts are made, you may be debited. Therefore, always contact UPS if you are unable to receive delivery at the appointed time. If you are unable to receive a delivery, the parcel will be sent to the closest service point.
\\n
\\n
Fees for unclaimed packages.
\\n
For packages that are not claimed as agreed, customers will be debited a fee off (25 CAD).
\\n
\\n
Delivery delay
\\n
If there is a delay in delivery that is significant for you, as the customer, you are entitled to withdraw from the purchase without cost.
\\n
\\n
5. PAYMENT
\\n
Stenströms uses Klarna Checkout (Klarna AB, organization number 556737-0431) for handling payments. Stenströms offers the following payment options through Klarna Checkout (the options that are available to you vary).
\\n
\\n
Card payment (VISA, Mastercard & AMEX)
\\n
PayPal
\\n
\\n
\\n
6. RETURNS
\\n
Right of withdrawal
\\n
You are entitled to return the product within 14 days of delivery. Products returned during these 14 days will be refunded, including standard delivery cost. If you choose any other than the default standard delivery method, the cost of delivery will not be refunded. When exercising the right to withdraw, the customer will assume the cost for return shipping (25 CAD with our pre-paid label).
\\n
To the extent that it is technically possible, the refund is made with the same payment method as the customer used. Costs for other services will not be reimbursed by Stenströms. For the return to be accepted the product must be in unchanged condition, including all tags being intact and not removed from the product.
\\n
\\n
Instructions for how to return products are included with every delivery.
\\n
\\n
Procedure for return
\\n
When returning products or materials to Stenströms the items must be adequately packaged such that they are protected during transport. Stenströms therefore recommends that you always package the product in the same manner and with the same/similar packaging as when the products were delivered to you. In the event that you wrapped or packaged products in a substandard manner and the product is damaged during shipping to Stenströms, you, as a customer, are responsible for the damage.
\\n
\\n
Stenströms recommends that you use our pre-paid labels for your returns. If you choose to return the product in any other way than through our pre-paid return label you, the customer, is responsible for the products reaching Stenströms undamaged.
\\n
\\n
To print your pre-paid return label please log in here:
A customer who has purchased a product as an individual has the right to return the product if it is faulty. The warranty covers manufacturer’s defects and applies for three years after the product has come into your possession. The warranty also covers defects that have occurred during transport of the product to you. A product that differs from the product agreed upon between you, the customer, and Stenströms, or in another way exhibits deviances can also be regarded as defect. Defects that have occurred because of damage that you have inflicted do not constitute manufacturer’s defects.
\\n
\\n
If you issue a complaint regarding a faulty product more than six months after the product has come into your possession, it is also your responsibility to demonstrate that the product’s fault is a manufacturer’s defect. Stenströms therefore recommends that you thoroughly examine products upon delivery and notify us about any faults as soon as you find them. If you issue a complaint regarding a faulty product, you, as a customer, are primarily entitled to have the fault corrected and secondarily entitled to have your product replaced with a product that is free of defects.
\\n
\\n
In some cases, you are also entitled to cancel the agreement and have your payment refunded. If your claim is approved, you will not be accountable for any costs arising because of the complaint. Please note that you, as a customer, should minimize, as far as possible, any costs that may arise when a product is found to be faulty.
\\n
\\n
For matters concerning claims of faulty goods, contact us at customerservice@stenstroms.com
\\n
\\n
8. DISCLAIMERS
\\n
Right of cancellation
\\n
Stenströms reserves the right to terminate this agreement if the customer has failed to act in good faith owing to errors or defects of which the customer is aware, or ought to have been aware, such as incorrect information concerning on the website price or quantity. In such event, the customer is not entitled to damages or other compensation from Stenströms.
\\n
\\n
Liability
\\n
Stenströms shall be deemed exempt from all obligations under this agreement if liability would otherwise have arisen due to events which are beyond the agreement, Stenströms business or as otherwise provided by mandatory law.
\\n
\\n
Force Majeure
\\n
In the event of government action or failure, new legislation, labour law conflict, war or risk of war, greater public order disruption, sabotage, extreme weather conditions, fire, explosion, natural disaster, accident or other circumstance beyond Stenströms control and which could not reasonably have been overcome or foresee, Stenströms shall be entitled to waive its obligations under this agreement. In such event, Stenströms shall not be liable for damages suffered by the customer.
\\n
\\n
Reservation for changes in tax and fees
\\n
Stenströms has the right to cancel the agreement in the event of significant tax or fee changes which are of major importance to the terms of this agreement. In such event, the customer is not entitled to damages or other compensation from Stenströms.
\\n
\\n
Reservation for delays in delivery due to circumstances beyond Stenströms control
\\n
If there is a delay in delivery due to events beyond Stenströms control, Stenströms shall not be held liable for damage resulting from such delay in delivery. In such event, the customer is not entitled to damages or other compensation from Stenströms unless otherwise agreed by Stenströms and the customer or if required under mandatory provisions of the law.
\\n
\\n
9. PERSONAL DATA AND CONFIDENTIALITY
\\n
Personal information, such as name and email address, or other documentation which the customer submits to Stenströms will be collected and stored in digital format. Stenströms will collect and treat all personal data in accordance with the Swedish Personal Data Act. Customer information will be used by Stenströms to enable and ensure fulfilment of the purchasing agreement and for marketing purposes by the company. The customer's personal data may even be used by companies in the same group as Stenströms to ensure fulfilment of the purchasing agreement and for marketing purposes by the company.
\\n
\\n
Personal data controller:
\\n
\\n
AB Stenströms Skjortfabrik (Corp. ID No. 556004-5378) Regementsvägen 1 25457 Helsingborg, Sweden
\\n
\\n
Customer information that is collected:
\\n
\\n
Name
\\n
Address
\\n
E-mail address
\\n
Telephone number
\\n
History of purchases with Stenströms
\\n
\\n
\\n
The information may also be shared with third parties and used for the purposes mentioned below:
\\n
\\n
\\n
Authorized service partners who provide payment services to ensure fulfilment of the Agreement.
\\n
Authorized service partners who provide logistics services (carriers) to ensure fulfilment of the Agreement.
\\n
\\n
\\n
Cookies
\\n
Cookies are small files that are saved to the visitor's computer when visiting a website. The site uses the following types of cookie files:
\\n
\\n
Session cookies: “Session cookies” are temporarily stored on the visitor's computer to make use of the website more convenient. When the visitor closes the web browser, saved session cookies are deleted.
\\n
Persistent cookies: \\\"Persistent or permanent cookies\\\" are saved on the visitor's computer and are persistent. Persistent cookies are used, among other things, to identify a returning visitor and sometimes as a basis for statistics and analytics.
\\n
\\n
\\n
Opt-in: On the website you always have the right to choose if cookies are to be saved on your computer as soon as you visit our website. If you choose not to accept this, no permanent cookies will be stored on your computer, but this may cause our website to not work optimally when you visit it.
\\n
\\n
Excerpt from the personal data register
\\n
If you, as a customer, have entered into an agreement as a private individual, you are entitled to request and obtain your records once a year without cost. An excerpt of your records shows the information about you that is stored with us. To obtain you records, please send a signed request to the postal address stated above. If the information we have about you is faulty, incomplete or misleading we will, of course, rectify it.
\\n
\\n
Deregistering customer data
\\n
You, as a customer, are entitled to have your customer data removed upon written and signed request, with the exception of data needed by Stenströms in order to maintain accepted accounting principles.
\\n
\\n
10. MISCELLANEOUS
\\n
Discrepancies between different publication
\\n
In the event of differences between information on the website and in other publications, the information published on the website will prevail. However, this does not apply to data that is obviously incorrect or misleading when comparing the different publications.
\\n
\\n
Intellectual property, logotypes and trademarks
\\n
All material published on the site, including software, logotypes, audio files, trademarks, as well as text and images, is protected intellectual property. This means that the material may not be used without the permission of the copyright holder and the material may not be copied or otherwise transferred to third parties without the expressed permission of Stenströms. Any violations are reported.
\\n
\\n
Disputes
\\n
Disputes between Stenströms and you, as a customer, are resolved by the court under compulsory legislation. Stenströms will comply with recommendations from the National Board for Consumer Disputes.
The following Terms & Conditions (\\\"Agreement\\\" as below) apply to all orders placed through our website. AB Stenströms Skjortfabrik (“Stenströms” as below), Corp. ID No. 556004-5378 is the seller. In this agreement the purchasing entity is referred to as the \\\"Customer\\\". These Terms & Conditions apply on orders placed by individuals 18 years of age or older and on sales comprising merchandise (\\\"products\\\" as below). Place your order easily at https://stenstroms.com (\\\"Website\\\" as below).
\\n
\\n
2. PLACING AN ORDER
\\n
You can easily place your order at Stenstroms.com. We offer secure payment- and delivery alternatives. Stenströms will register your order when you click the \\\"Pay Order\\\" button during checkout. By clicking the \\\"Pay Order\\\" button, you accept responsibility for payment for your order.
\\n
\\n
When Stenströms has received your order an “Order confirmation” will be sent to the email address you used for placing your order. For an even quicker way to place an order, we offer you, the customer, the possibility to order as a guest, without the need to log in. When you click the \\\"Pay Order\\\" button, you have entered into an agreement with Stenströms.
\\n
\\n
3. PRICES AND FEES
\\n
Prices displayed on the website are in Swiss franc (CHF), excluding value added tax (VAT) but including custom duties. You as a customer will not be charged any custom duties for the products upon delivery, you may however be charged local value added tax (VAT).
\\n
Find information about delivery- and return fees in the sections Delivery and Returns.
\\n
\\n
Special offers
\\n
Special offers, campaigns and promotions on the website are valid as long as the stock lasts and if no other conditions are stated in connection with the offer.
\\n
\\n
4. DELIVERY
\\n
Stenströms dispatches orders on non-holiday weekdays. General delivery times and charges are stated below.
\\n
\\n
UPS Standard Delivery to Access Point – 3-5 business days (Free Shipping)
\\n
UPS Standard Home Delivery – 3-5 business days (3 CHF)
\\n
UPS Express Delivery to Access Point – 1-2 business days (15 CHF)
\\n
UPS Express Home Delivery – 1-2 business days (18 CHF)
\\n
\\n
\\n
Service point delivery
\\n
Parcels are delivered to a service point location near your home. When your order has arrived at a service point, a notification will be sent to you via text message or email. If you are unable to pick up your delivery within 7 days, the package will be returned to Stenströms.
\\n
\\n
Home delivery
\\n
Parcels are delivered to the door; three delivery attempts are included. If further delivery attempts are made, you may be debited. Therefore, always contact UPS if you are unable to receive delivery at the appointed time. If you are unable to receive a delivery, the parcel will be sent to the closest service point.
\\n
\\n
Fees for unclaimed packages.
\\n
For packages that are not claimed as agreed, customers will be debited a fee off (25 CHF).
\\n
\\n
Delivery delay
\\n
If there is a delay in delivery that is significant for you, as the customer, you are entitled to withdraw from the purchase without cost.
\\n
\\n
5. PAYMENT
\\n
Stenströms uses Klarna Checkout (Klarna AB, organization number 556737-0431) for handling payments. Stenströms offers the following payment options through Klarna Checkout (the options that are available to you vary).
\\n
\\n
Card payment (VISA, Mastercard & AMEX)
\\n
PayPal
\\n
\\n
\\n
6. RETURNS
\\n
Right of withdrawal
\\n
You are entitled to return the product within 14 days of delivery. Products returned during these 14 days will be refunded, including standard delivery cost. If you choose any other than the default standard delivery method, the cost of delivery will not be refunded. When exercising the right to withdraw, the customer will assume the cost for return shipping (10 CHF with our pre-paid label).
\\n
To the extent that it is technically possible, the refund is made with the same payment method as the customer used. Costs for other services will not be reimbursed by Stenströms. For the return to be accepted the product must be in unchanged condition, including all tags being intact and not removed from the product.
\\n
\\n
Instructions for how to return products are included with every delivery.
\\n
\\n
Procedure for return
\\n
When returning products or materials to Stenströms the items must be adequately packaged such that they are protected during transport. Stenströms therefore recommends that you always package the product in the same manner and with the same/similar packaging as when the products were delivered to you. In the event that you wrapped or packaged products in a substandard manner and the product is damaged during shipping to Stenströms, you, as a customer, are responsible for the damage.
\\n
\\n
Stenströms recommends that you use our pre-paid labels for your returns. If you choose to return the product in any other way than through our pre-paid return label you, the customer, is responsible for the products reaching Stenströms undamaged.
\\n
\\n
To print your pre-paid return label please log in here:
A customer who has purchased a product as an individual has the right to return the product if it is faulty. The warranty covers manufacturer’s defects and applies for three years after the product has come into your possession. The warranty also covers defects that have occurred during transport of the product to you. A product that differs from the product agreed upon between you, the customer, and Stenströms, or in another way exhibits deviances can also be regarded as defect. Defects that have occurred because of damage that you have inflicted do not constitute manufacturer’s defects.
\\n
\\n
If you issue a complaint regarding a faulty product more than six months after the product has come into your possession, it is also your responsibility to demonstrate that the product’s fault is a manufacturer’s defect. Stenströms therefore recommends that you thoroughly examine products upon delivery and notify us about any faults as soon as you find them. If you issue a complaint regarding a faulty product, you, as a customer, are primarily entitled to have the fault corrected and secondarily entitled to have your product replaced with a product that is free of defects.
\\n
\\n
In some cases, you are also entitled to cancel the agreement and have your payment refunded. If your claim is approved, you will not be accountable for any costs arising because of the complaint. Please note that you, as a customer, should minimize, as far as possible, any costs that may arise when a product is found to be faulty.
\\n
\\n
For matters concerning claims of faulty goods, contact us at customerservice@stenstroms.com
\\n
\\n
8. DISCLAIMERS
\\n
Right of cancellation
\\n
Stenströms reserves the right to terminate this agreement if the customer has failed to act in good faith owing to errors or defects of which the customer is aware, or ought to have been aware, such as incorrect information concerning on the website price or quantity. In such event, the customer is not entitled to damages or other compensation from Stenströms.
\\n
\\n
Liability
\\n
Stenströms shall be deemed exempt from all obligations under this agreement if liability would otherwise have arisen due to events which are beyond the agreement, Stenströms business or as otherwise provided by mandatory law.
\\n
\\n
Force Majeure
\\n
In the event of government action or failure, new legislation, labour law conflict, war or risk of war, greater public order disruption, sabotage, extreme weather conditions, fire, explosion, natural disaster, accident or other circumstance beyond Stenströms control and which could not reasonably have been overcome or foresee, Stenströms shall be entitled to waive its obligations under this agreement. In such event, Stenströms shall not be liable for damages suffered by the customer.
\\n
\\n
Reservation for changes in tax and fees
\\n
Stenströms has the right to cancel the agreement in the event of significant tax or fee changes which are of major importance to the terms of this agreement. In such event, the customer is not entitled to damages or other compensation from Stenströms.
\\n
\\n
Reservation for delays in delivery due to circumstances beyond Stenströms control
\\n
If there is a delay in delivery due to events beyond Stenströms control, Stenströms shall not be held liable for damage resulting from such delay in delivery. In such event, the customer is not entitled to damages or other compensation from Stenströms unless otherwise agreed by Stenströms and the customer or if required under mandatory provisions of the law.
\\n
\\n
9. PERSONAL DATA AND CONFIDENTIALITY
\\n
Personal information, such as name and email address, or other documentation which the customer submits to Stenströms will be collected and stored in digital format. Stenströms will collect and treat all personal data in accordance with the Swedish Personal Data Act. Customer information will be used by Stenströms to enable and ensure fulfilment of the purchasing agreement and for marketing purposes by the company. The customer's personal data may even be used by companies in the same group as Stenströms to ensure fulfilment of the purchasing agreement and for marketing purposes by the company.
\\n
\\n
Personal data controller:
\\n
\\n
AB Stenströms Skjortfabrik (Corp. ID No. 556004-5378) Regementsvägen 1 25457 Helsingborg, Sweden
\\n
\\n
Customer information that is collected:
\\n
\\n
Name
\\n
Address
\\n
E-mail address
\\n
Telephone number
\\n
History of purchases with Stenströms
\\n
\\n
\\n
The information may also be shared with third parties and used for the purposes mentioned below:
\\n
\\n
\\n
Authorized service partners who provide payment services to ensure fulfilment of the Agreement.
\\n
Authorized service partners who provide logistics services (carriers) to ensure fulfilment of the Agreement.
\\n
\\n
\\n
Cookies
\\n
Cookies are small files that are saved to the visitor's computer when visiting a website. The site uses the following types of cookie files:
\\n
\\n
Session cookies: “Session cookies” are temporarily stored on the visitor's computer to make use of the website more convenient. When the visitor closes the web browser, saved session cookies are deleted.
\\n
Persistent cookies: \\\"Persistent or permanent cookies\\\" are saved on the visitor's computer and are persistent. Persistent cookies are used, among other things, to identify a returning visitor and sometimes as a basis for statistics and analytics.
\\n
\\n
\\n
Opt-in: On the website you always have the right to choose if cookies are to be saved on your computer as soon as you visit our website. If you choose not to accept this, no permanent cookies will be stored on your computer, but this may cause our website to not work optimally when you visit it.
\\n
\\n
Excerpt from the personal data register
\\n
If you, as a customer, have entered into an agreement as a private individual, you are entitled to request and obtain your records once a year without cost. An excerpt of your records shows the information about you that is stored with us. To obtain you records, please send a signed request to the postal address stated above. If the information we have about you is faulty, incomplete or misleading we will, of course, rectify it.
\\n
\\n
Deregistering customer data
\\n
You, as a customer, are entitled to have your customer data removed upon written and signed request, with the exception of data needed by Stenströms in order to maintain accepted accounting principles.
\\n
\\n
10. MISCELLANEOUS
\\n
Discrepancies between different publication
\\n
In the event of differences between information on the website and in other publications, the information published on the website will prevail. However, this does not apply to data that is obviously incorrect or misleading when comparing the different publications.
\\n
\\n
Intellectual property, logotypes and trademarks
\\n
All material published on the site, including software, logotypes, audio files, trademarks, as well as text and images, is protected intellectual property. This means that the material may not be used without the permission of the copyright holder and the material may not be copied or otherwise transferred to third parties without the expressed permission of Stenströms. Any violations are reported.
\\n
\\n
Disputes
\\n
Disputes between Stenströms and you, as a customer, are resolved by the court under compulsory legislation. Stenströms will comply with recommendations from the National Board for Consumer Disputes.
The following Terms & Conditions (\\\"Agreement\\\" as below) apply to all orders placed through our website. AB Stenströms Skjortfabrik (“Stenströms” as below), Corp. ID No. 556004-5378 is the seller. In this agreement the purchasing entity is referred to as the \\\"Customer\\\". These Terms & Conditions apply on orders placed by individuals 18 years of age or older and on sales comprising merchandise (\\\"products\\\" as below). Place your order easily at https://stenstroms.com (\\\"Website\\\" as below).
\\n
\\n
2. PLACING AN ORDER
\\n
You can easily place your order at Stenstroms.com. We offer secure payment- and delivery alternatives. Stenströms will register your order when you click the \\\"Pay Order\\\" button during checkout. By clicking the \\\"Pay Order\\\" button, you accept responsibility for payment for your order.
\\n
\\n
When Stenströms has received your order an “Order confirmation” will be sent to the email address you used for placing your order. For an even quicker way to place an order, we offer you, the customer, the possibility to order as a guest, without the need to log in. When you click the \\\"Pay Order\\\" button, you have entered into an agreement with Stenströms.
\\n
\\n
3. PRICES AND FEES
\\n
Prices displayed on the website are in Euros (EUR), including value added tax (VAT). Find information about delivery- and return fees in the sections Delivery and Returns.
\\n
\\n
Special offers
\\n
Special offers, campaigns and promotions on the website are valid as long as the stock lasts and if no other conditions are stated in connection with the offer.
\\n
\\n
4. DELIVERY
\\n
Stenströms dispatches orders on non-holiday weekdays. General delivery times and charges are stated below.
\\n
\\n
UPS Standard Delivery to Access Point – 3-5 business days (Free Shipping)
\\n
UPS Standard Home Delivery – 3-5 business days (3 EUR)
\\n
UPS Express Delivery to Access Point – 1-2 business days (15 EUR)
\\n
UPS Express Home Delivery – 1-2 business days (18 EUR)
\\n
\\n
\\n
Service point delivery
\\n
Parcels are delivered to a service point location near your home. When your order has arrived at a service point, a notification will be sent to you via text message or email. If you are unable to pick up your delivery within 7 days, the package will be returned to Stenströms.
\\n
\\n
Home delivery
\\n
Parcels are delivered to the door; three delivery attempts are included. If further delivery attempts are made, you may be debited. Therefore, always contact UPS if you are unable to receive delivery at the appointed time. If you are unable to receive a delivery, the parcel will be sent to the closest service point.
\\n
\\n
Fees for unclaimed packages.
\\n
For packages that are not claimed as agreed, customers will be debited a fee off (25 EUR).
\\n
\\n
Delivery delay
\\n
If there is a delay in delivery that is significant for you, as the customer, you are entitled to withdraw from the purchase without cost.
\\n
\\n
5. PAYMENT
\\n
Stenströms uses Klarna Checkout (Klarna AB, organization number 556737-0431) for handling payments. Stenströms offers the following payment options through Klarna Checkout (the options that are available to you vary).
\\n
\\n
Klarna invoice (30 days)
\\n
Klarna direct payment (bank transfer)
\\n
Klarna card payment (VISA, Mastercard & AMEX)
\\n
Card payment (VISA, Mastercard & AMEX)
\\n
iDEAL
\\n
PayPal
\\n
\\n
\\n
6. RETURNS
\\n
Right of withdrawal
\\n
You are entitled to return the product within 14 days of delivery. Products returned during these 14 days will be refunded, including standard delivery cost. If you choose any other than the default standard delivery method, the cost of delivery will not be refunded. When exercising the right to withdraw, the customer will assume the cost for return shipping (10 EUR with our pre-paid label).
\\n
\\n
To the extent that it is technically possible, the refund is made with the same payment method as the customer used. Costs for other services will not be reimbursed by Stenströms. For the return to be accepted the product must be in unchanged condition, including all tags being intact and not removed from the product.
\\n
\\n
Instructions for how to return products are included with every delivery.
\\n
\\n
Procedure for return
\\n
When returning products or materials to Stenströms the items must be adequately packaged such that they are protected during transport. Stenströms therefore recommends that you always package the product in the same manner and with the same/similar packaging as when the products were delivered to you. In the event that you wrapped or packaged products in a substandard manner and the product is damaged during shipping to Stenströms, you, as a customer, are responsible for the damage.
\\n
\\n
Stenströms recommends that you use our pre-paid labels for your returns. If you choose to return the product in any other way than through our pre-paid return label you, the customer, is responsible for the products reaching Stenströms undamaged.
\\n
\\n
To print your pre-paid return label please log in here:
A customer who has purchased a product as an individual has the right to return the product if it is faulty. The warranty covers manufacturer’s defects and applies for three years after the product has come into your possession. The warranty also covers defects that have occurred during transport of the product to you. A product that differs from the product agreed upon between you, the customer, and Stenströms, or in another way exhibits deviances can also be regarded as defect. Defects that have occurred because of damage that you have inflicted do not constitute manufacturer’s defects.
\\n
\\n
If you issue a complaint regarding a faulty product more than six months after the product has come into your possession, it is also your responsibility to demonstrate that the product’s fault is a manufacturer’s defect. Stenströms therefore recommends that you thoroughly examine products upon delivery and notify us about any faults as soon as you find them. If you issue a complaint regarding a faulty product, you, as a customer, are primarily entitled to have the fault corrected and secondarily entitled to have your product replaced with a product that is free of defects. In some cases, you are also entitled to cancel the agreement and have your payment refunded. If your claim is approved, you will not be accountable for any costs arising because of the complaint. Please note that you, as a customer, should minimize, as far as possible, any costs that may arise when a product is found to be faulty.
\\n
\\n
For matters concerning claims of faulty goods, contact us at customerservice@stenstroms.com
\\n
\\n
8. DISCLAIMERS
\\n
Right of cancellation
\\n
Stenströms reserves the right to terminate this agreement if the customer has failed to act in good faith owing to errors or defects of which the customer is aware, or ought to have been aware, such as incorrect information concerning on the website price or quantity. In such event, the customer is not entitled to damages or other compensation from Stenströms.
\\n
\\n
Liability
\\n
Stenströms shall be deemed exempt from all obligations under this agreement if liability would otherwise have arisen due to events which are beyond the agreement, Stenströms business or as otherwise provided by mandatory law.
\\n
\\n
Force Majeure
\\n
In the event of government action or failure, new legislation, labour law conflict, war or risk of war, greater public order disruption, sabotage, extreme weather conditions, fire, explosion, natural disaster, accident or other circumstance beyond Stenströms control and which could not reasonably have been overcome or foresee, Stenströms shall be entitled to waive its obligations under this agreement. In such event, Stenströms shall not be liable for damages suffered by the customer.
\\n
\\n
Reservation for changes in tax and fees
\\n
Stenströms has the right to cancel the agreement in the event of significant tax or fee changes which are of major importance to the terms of this agreement. In such event, the customer is not entitled to damages or other compensation from Stenströms.
\\n
\\n
Reservation for delays in delivery due to circumstances beyond Stenströms control
\\n
If there is a delay in delivery due to events beyond Stenströms control, Stenströms shall not be held liable for damage resulting from such delay in delivery. In such event, the customer is not entitled to damages or other compensation from Stenströms unless otherwise agreed by Stenströms and the customer or if required under mandatory provisions of the law.
\\n
\\n
9. PERSONAL DATA AND CONFIDENTIALITY
\\n
Personal information, such as name and email address, or other documentation which the customer submits to Stenströms will be collected and stored in digital format. Stenströms will collect and treat all personal data in accordance with the Swedish Personal Data Act. Customer information will be used by Stenströms to enable and ensure fulfilment of the purchasing agreement and for marketing purposes by the company. The customer's personal data may even be used by companies in the same group as Stenströms to ensure fulfilment of the purchasing agreement and for marketing purposes by the company.
\\n
\\n
Personal data controller:
\\n
AB Stenströms Skjortfabrik (Corp. ID No. 556004-5378) Regementsvägen 1 25457 Helsingborg, Sweden
\\n
\\n
Customer information that is collected:
\\n
\\n
Name
\\n
Address
\\n
E-mail address
\\n
Telephone number
\\n
History of purchases with Stenströms
\\n
\\n
\\n
The information may also be shared with third parties and used for the purposes mentioned below:
\\n
\\n
\\n
Authorized service partners who provide payment services to ensure fulfilment of the Agreement.
\\n
Authorized service partners who provide logistics services (carriers) to ensure fulfilment of the Agreement.
\\n
\\n
\\n
Cookies
\\n
Cookies are small files that are saved to the visitor's computer when visiting a website. The site uses the following types of cookie files:
\\n
Session cookies: “Session cookies” are temporarily stored on the visitor's computer to make use of the website more convenient. When the visitor closes the web browser, saved session cookies are deleted.
\\n
\\n
Persistent cookies: \\\"Persistent or permanent cookies\\\" are saved on the visitor's computer and are persistent. Persistent cookies are used, among other things, to identify a returning visitor and sometimes as a basis for statistics and analytics.
\\n
Opt-in: On the website you always have the right to choose if cookies are to be saved on your computer as soon as you visit our website. If you choose not to accept this, no permanent cookies will be stored on your computer, but this may cause our website to not work optimally when you visit it.
\\n
\\n
Excerpt from the personal data register
\\n
If you, as a customer, have entered into an agreement as a private individual, you are entitled to request and obtain your records once a year without cost. An excerpt of your records shows the information about you that is stored with us. To obtain you records, please send a signed request to the postal address stated above. If the information we have about you is faulty, incomplete or misleading we will, of course, rectify it.
\\n
\\n
Deregistering customer data
\\n
You, as a customer, are entitled to have your customer data removed upon written and signed request, with the exception of data needed by Stenströms in order to maintain accepted accounting principles.
\\n
\\n
10. MISCELLANEOUS
\\n
Discrepancies between different publication
\\n
In the event of differences between information on the website and in other publications, the information published on the website will prevail. However, this does not apply to data that is obviously incorrect or misleading when comparing the different publications.
\\n
\\n
Intellectual property, logotypes and trademarks
\\n
All material published on the site, including software, logotypes, audio files, trademarks, as well as text and images, is protected intellectual property. This means that the material may not be used without the permission of the copyright holder and the material may not be copied or otherwise transferred to third parties without the expressed permission of Stenströms. Any violations are reported.
\\n
\\n
Disputes
\\n
Disputes between Stenströms and you, as a customer, are resolved by the court under compulsory legislation. Stenströms will comply with recommendations from the National Board for Consumer Disputes.
1. General \\n2. Placing an order \\n3. Prices and fees \\n4. Delivery \\n5. Payment \\n6. Returns \\n7. Complaints and warranty \\n8. Disclaimers \\n9. Personal data and confidentiality \\n10. Miscellaneous
\\n
\\n
1. GENERAL
\\n
The following Terms & Conditions (\\\"Agreement\\\" as below) apply to all orders placed through our website. AB Stenströms Skjortfabrik (“Stenströms” as below), Corp. ID No. 556004-5378 is the seller. In this agreement the purchasing entity is referred to as the \\\"Customer\\\". These Terms & Conditions apply on orders placed by individuals 18 years of age or older and on sales comprising merchandise (\\\"products\\\" as below). Place your order easily at https://stenstroms.com (\\\"Website\\\" as below).
\\n
\\n
2. PLACING AN ORDER
\\n
You can easily place your order at Stenstroms.com. We offer secure payment- and delivery alternatives. Stenströms will register your order when you click the \\\"Pay Order\\\" button during checkout. By clicking the \\\"Pay Order\\\" button, you accept responsibility for payment for your order.
\\n
\\n
When Stenströms has received your order an “Order confirmation” will be sent to the email address you used for placing your order. For an even quicker way to place an order, we offer you, the customer, the possibility to order as a guest, without the need to log in. When you click the \\\"Pay Order\\\" button, you have entered into an agreement with Stenströms.
\\n
\\n
3. PRICES AND FEES
\\n
Prices displayed on the website are in United States Dollars (USD), excluding sales tax (VAT) but including custom duties. You as a customer will not be charged any custom duties for the products upon delivery, you may however be charged local sales tax (VAT).
\\n
\\n
Find information about delivery- and return fees in the sections Delivery and Returns.
\\n
\\n
Special offers
\\n
Special offers, campaigns and promotions on the website are valid as long as the stock lasts and if no other conditions are stated in connection with the offer.
\\n
\\n
4. DELIVERY
\\n
Stenströms dispatches orders on non-holiday weekdays. General delivery times and charges are stated below.
\\n
\\n
UPS Express Delivery to Access Point – 1-2 business days (35 USD)
\\n
UPS Express Home Delivery – 1-2 business days (38 USD)
\\n
\\n
\\n
Service point delivery
\\n
Parcels are delivered to a service point location near your home. When your order has arrived at a service point, a notification will be sent to you via text message or email. If you are unable to pick up your delivery within 7 days, the package will be returned to Stenströms.
\\n
\\n
Home delivery
\\n
Parcels are delivered to the door; three delivery attempts are included. If further delivery attempts are made, you may be debited. Therefore, always contact UPS if you are unable to receive delivery at the appointed time. If you are unable to receive a delivery, the parcel will be sent to the closest service point.
\\n
\\n
Fees for unclaimed packages.
\\n
For packages that are not claimed as agreed, customers will be debited a fee off (35 USD).
\\n
\\n
Delivery delay
\\n
If there is a delay in delivery that is significant for you, as the customer, you are entitled to withdraw from the purchase without cost.
\\n
\\n
5. PAYMENT
\\n
Stenströms uses Klarna Checkout (Klarna AB, organization number 556737-0431) for handling payments. Stenströms offers the following payment options through Klarna Checkout (the options that are available to you vary).
\\n
\\n
Card payment (VISA, Mastercard & AMEX)
\\n
PayPal
\\n
\\n
\\n
6. RETURNS
\\n
Right of withdrawal
\\n
You are entitled to return the product within 14 days of delivery. Products returned during these 14 days will be refunded, including standard delivery cost. If you choose any other than the default standard delivery method, the cost of delivery will not be refunded. When exercising the right to withdraw, the customer will assume the cost for return shipping (35 USD with our pre-paid label).
\\n
To the extent that it is technically possible, the refund is made with the same payment method as the customer used. Costs for other services will not be reimbursed by Stenströms. For the return to be accepted the product must be in unchanged condition, including all tags being intact and not removed from the product.
\\n
Instructions for how to return products are included with every delivery.
\\n
\\n
Procedure for return
\\n
When returning products or materials to Stenströms the items must be adequately packaged such that they are protected during transport. Stenströms therefore recommends that you always package the product in the same manner and with the same/similar packaging as when the products were delivered to you. In the event that you wrapped or packaged products in a substandard manner and the product is damaged during shipping to Stenströms, you, as a customer, are responsible for the damage.
\\n
\\n
Stenströms recommends that you use our pre-paid labels for your returns. If you choose to return the product in any other way than through our pre-paid return label you, the customer, is responsible for the products reaching Stenströms undamaged.
A customer who has purchased a product as an individual has the right to return the product if it is faulty. The warranty covers manufacturer’s defects and applies for three years after the product has come into your possession. The warranty also covers defects that have occurred during transport of the product to you. A product that differs from the product agreed upon between you, the customer, and Stenströms, or in another way exhibits deviances can also be regarded as defect. Defects that have occurred because of damage that you have inflicted do not constitute manufacturer’s defects.
\\n
If you issue a complaint regarding a faulty product more than six months after the product has come into your possession, it is also your responsibility to demonstrate that the product’s fault is a manufacturer’s defect. Stenströms therefore recommends that you thoroughly examine products upon delivery and notify us about any faults as soon as you find them. If you issue a complaint regarding a faulty product, you, as a customer, are primarily entitled to have the fault corrected and secondarily entitled to have your product replaced with a product that is free of defects. In some cases, you are also entitled to cancel the agreement and have your payment refunded. If your claim is approved, you will not be accountable for any costs arising because of the complaint. Please note that you, as a customer, should minimize, as far as possible, any costs that may arise when a product is found to be faulty.
\\n
For matters concerning claims of faulty goods, contact us at customerservice@stenstroms.com
\\n
\\n
8. DISCLAIMERS
\\n
Right of cancellation
\\n
Stenströms reserves the right to terminate this agreement if the customer has failed to act in good faith owing to errors or defects of which the customer is aware, or ought to have been aware, such as incorrect information concerning on the website price or quantity. In such event, the customer is not entitled to damages or other compensation from Stenströms.
\\n
\\n
Liability
\\n
Stenströms shall be deemed exempt from all obligations under this agreement if liability would otherwise have arisen due to events which are beyond the agreement, Stenströms business or as otherwise provided by mandatory law.
\\n
\\n
Force Majeure
\\n
In the event of government action or failure, new legislation, labour law conflict, war or risk of war, greater public order disruption, sabotage, extreme weather conditions, fire, explosion, natural disaster, accident or other circumstance beyond Stenströms control and which could not reasonably have been overcome or foresee, Stenströms shall be entitled to waive its obligations under this agreement. In such event, Stenströms shall not be liable for damages suffered by the customer.
\\n
\\n
Reservation for changes in tax and fees
\\n
Stenströms has the right to cancel the agreement in the event of significant tax or fee changes which are of major importance to the terms of this agreement. In such event, the customer is not entitled to damages or other compensation from Stenströms.
\\n
\\n
Reservation for delays in delivery due to circumstances beyond Stenströms control
\\n
If there is a delay in delivery due to events beyond Stenströms control, Stenströms shall not be held liable for damage resulting from such delay in delivery. In such event, the customer is not entitled to damages or other compensation from Stenströms unless otherwise agreed by Stenströms and the customer or if required under mandatory provisions of the law.
\\n
\\n
9. PERSONAL DATA AND CONFIDENTIALITY
\\n
Personal information, such as name and email address, or other documentation which the customer submits to Stenströms will be collected and stored in digital format. Stenströms will collect and treat all personal data in accordance with the Swedish Personal Data Act. Customer information will be used by Stenströms to enable and ensure fulfilment of the purchasing agreement and for marketing purposes by the company. The customer's personal data may even be used by companies in the same group as Stenströms to ensure fulfilment of the purchasing agreement and for marketing purposes by the company.
\\n
Personal data controller:
\\n
AB Stenströms Skjortfabrik (Corp. ID No. 556004-5378) \\nRegementsvägen 1 \\n25457 Helsingborg, Sweden
\\n
Customer information that is collected:
\\n
\\n
Name
\\n
Address
\\n
E-mail address
\\n
Telephone number
\\n
History of purchases with Stenströms
\\n
\\n
The information may also be shared with third parties and used for the purposes mentioned below:
\\n
\\n
Authorized service partners who provide payment services to ensure fulfilment of the Agreement.
\\n
Authorized service partners who provide logistics services (carriers) to ensure fulfilment of the Agreement.
\\n
\\n
\\n
Cookies
\\n
Cookies are small files that are saved to the visitor's computer when visiting a website. The site uses the following types of cookie files:
\\n
Session cookies: “Session cookies” are temporarily stored on the visitor's computer to make use of the website more convenient. When the visitor closes the web browser, saved session cookies are deleted.
\\n
Persistent cookies: \\\"Persistent or permanent cookies\\\" are saved on the visitor's computer and are persistent. Persistent cookies are used, among other things, to identify a returning visitor and sometimes as a basis for statistics and analytics.
\\n
Opt-in: On the website you always have the right to choose if cookies are to be saved on your computer as soon as you visit our website. If you choose not to accept this, no permanent cookies will be stored on your computer, but this may cause our website to not work optimally when you visit it.
\\n
\\n
Excerpt from the personal data register
\\n
If you, as a customer, have entered into an agreement as a private individual, you are entitled to request and obtain your records once a year without cost. An excerpt of your records shows the information about you that is stored with us. To obtain you records, please send a signed request to the postal address stated above. If the information we have about you is faulty, incomplete or misleading we will, of course, rectify it.
\\n
\\n
Deregistering customer data
\\n
You, as a customer, are entitled to have your customer data removed upon written and signed request, with the exception of data needed by Stenströms in order to maintain accepted accounting principles.
\\n
\\n
10. MISCELLANEOUS
\\n
Discrepancies between different publication
\\n
In the event of differences between information on the website and in other publications, the information published on the website will prevail. However, this does not apply to data that is obviously incorrect or misleading when comparing the different publications.
\\n
\\n
Intellectual property, logotypes and trademarks
\\n
All material published on the site, including software, logotypes, audio files, trademarks, as well as text and images, is protected intellectual property. This means that the material may not be used without the permission of the copyright holder and the material may not be copied or otherwise transferred to third parties without the expressed permission of Stenströms. Any violations are reported.
\\n
\\n
Disputes
\\n
Disputes between Stenströms and you, as a customer, are resolved by the court under compulsory legislation. Stenströms will comply with recommendations from the National Board for Consumer Disputes.
1. General \\n2. Placing an order \\n3. Prices and fees \\n4. Delivery \\n5. Payment \\n6. Returns \\n7. Complaints and warranty \\n8. Disclaimers \\n9. Personal data and confidentiality \\n10. Miscellaneous
\\n
\\n
1. GENERAL
\\n
The following Terms & Conditions (\\\"Agreement\\\" as below) apply to all orders placed through our website. AB Stenströms Skjortfabrik (“Stenströms” as below), Corp. ID No. 556004-5378 is the seller. In this agreement the purchasing entity is referred to as the \\\"Customer\\\". These Terms & Conditions apply on orders placed by individuals 18 years of age or older and on sales comprising merchandise (\\\"products\\\" as below). Place your order easily at https://stenstroms.com (\\\"Website\\\" as below).
\\n
\\n
2. PLACING AN ORDER
\\n
You can easily place your order at Stenstroms.com. We offer secure payment- and delivery alternatives. Stenströms will register your order when you click the \\\"Pay Order\\\" button during checkout. By clicking the \\\"Pay Order\\\" button, you accept responsibility for payment for your order.
\\n
When Stenströms has received your order an “Order confirmation” will be sent to the email address you used for placing your order. For an even quicker way to place an order, we offer you, the customer, the possibility to order as a guest, without the need to log in. When you click the \\\"Pay Order\\\" button, you have entered into an agreement with Stenströms.
\\n
\\n
3. PRICES AND FEES
\\n
Prices displayed on the website are in British Pounds Sterling (GBP), including value added tax (VAT), custom duties and import taxes. You as a customer will not be charged any additional costs for the products upon delivery.
\\n
Find information about delivery- and return fees in the sections Delivery and Returns.
\\n
\\n
Special offers
\\n
Special offers, campaigns and promotions on the website are valid as long as the stock lasts and if no other conditions are stated in connection with the offer.
\\n
\\n
4. DELIVERY
\\n
Stenströms dispatches orders on non-holiday weekdays. General delivery times and charges are stated below.
\\n
\\n
UPS Standard Delivery to Access Point – 3-5 business days (Free Shipping)
\\n
UPS Standard Home Delivery – 3-5 business days (3 GBP)
\\n
UPS Express Delivery to Access Point – 1-2 business days (15 GBP)
\\n
UPS Express Home Delivery – 1-2 business days (18 GBP)
\\n
\\n
\\n
Service point delivery
\\n
Parcels are delivered to a service point location near your home. When your order has arrived at a service point, a notification will be sent to you via text message or email. If you are unable to pick up your delivery within 7 days, the package will be returned to Stenströms.
\\n
\\n
Home delivery
\\n
Parcels are delivered to the door; three delivery attempts are included. If further delivery attempts are made, you may be debited. Therefore, always contact UPS if you are unable to receive delivery at the appointed time. If you are unable to receive a delivery, the parcel will be sent to the closest service point.
\\n
\\n
Fees for unclaimed packages.
\\n
For packages that are not claimed as agreed, customers will be debited a fee off (25 GBP).
\\n
\\n
Delivery delay
\\n
If there is a delay in delivery that is significant for you, as the customer, you are entitled to withdraw from the purchase without cost.
\\n
\\n
5. PAYMENT
\\n
Stenströms uses Klarna Checkout (Klarna AB, organization number 556737-0431) for handling payments. Stenströms offers the following payment options through Klarna Checkout (the options that are available to you vary).
\\n
\\n
Klarna invoice (30 days)
\\n
Card payment (VISA, Mastercard & AMEX)
\\n
PayPal
\\n
\\n
\\n
6. RETURNS
\\n
Right of withdrawal
\\n
You are entitled to return the product within 14 days of delivery. Products returned during these 14 days will be refunded, including standard delivery cost. If you choose any other than the default standard delivery method, the cost of delivery will not be refunded. When exercising the right to withdraw, the customer will assume the cost for return shipping (10 GBP with our pre-paid label).
\\n
\\n
To the extent that it is technically possible, the refund is made with the same payment method as the customer used. Costs for other services will not be reimbursed by Stenströms. For the return to be accepted the product must be in unchanged condition, including all tags being intact and not removed from the product.
\\n
\\n
Instructions for how to return products are included with every delivery.
\\n
\\n
Procedure for return
\\n
When returning products or materials to Stenströms the items must be adequately packaged such that they are protected during transport. Stenströms therefore recommends that you always package the product in the same manner and with the same/similar packaging as when the products were delivered to you. In the event that you wrapped or packaged products in a substandard manner and the product is damaged during shipping to Stenströms, you, as a customer, are responsible for the damage.
\\n
\\n
Stenströms recommends that you use our pre-paid labels for your returns. If you choose to return the product in any other way than through our pre-paid return label you, the customer, is responsible for the products reaching Stenströms undamaged.
\\n
\\n
To print your pre-paid return label please log in here:
A customer who has purchased a product as an individual has the right to return the product if it is faulty. The warranty covers manufacturer’s defects and applies for three years after the product has come into your possession. The warranty also covers defects that have occurred during transport of the product to you. A product that differs from the product agreed upon between you, the customer, and Stenströms, or in another way exhibits deviances can also be regarded as defect. Defects that have occurred because of damage that you have inflicted do not constitute manufacturer’s defects.
\\n
\\n
If you issue a complaint regarding a faulty product more than six months after the product has come into your possession, it is also your responsibility to demonstrate that the product’s fault is a manufacturer’s defect. Stenströms therefore recommends that you thoroughly examine products upon delivery and notify us about any faults as soon as you find them. If you issue a complaint regarding a faulty product, you, as a customer, are primarily entitled to have the fault corrected and secondarily entitled to have your product replaced with a product that is free of defects. In some cases, you are also entitled to cancel the agreement and have your payment refunded. If your claim is approved, you will not be accountable for any costs arising because of the complaint. Please note that you, as a customer, should minimize, as far as possible, any costs that may arise when a product is found to be faulty.
\\n
\\n
For matters concerning claims of faulty goods, contact us at customerservice@stenstroms.com
\\n
\\n
8. DISCLAIMERS
\\n
Right of cancellation
\\n
Stenströms reserves the right to terminate this agreement if the customer has failed to act in good faith owing to errors or defects of which the customer is aware, or ought to have been aware, such as incorrect information concerning on the website price or quantity. In such event, the customer is not entitled to damages or other compensation from Stenströms.
\\n
\\n
Liability
\\n
Stenströms shall be deemed exempt from all obligations under this agreement if liability would otherwise have arisen due to events which are beyond the agreement, Stenströms business or as otherwise provided by mandatory law.
\\n
\\n
Force Majeure
\\n
In the event of government action or failure, new legislation, labour law conflict, war or risk of war, greater public order disruption, sabotage, extreme weather conditions, fire, explosion, natural disaster, accident or other circumstance beyond Stenströms control and which could not reasonably have been overcome or foresee, Stenströms shall be entitled to waive its obligations under this agreement. In such event, Stenströms shall not be liable for damages suffered by the customer.
\\n
\\n
Reservation for changes in tax and fees
\\n
Stenströms has the right to cancel the agreement in the event of significant tax or fee changes which are of major importance to the terms of this agreement. In such event, the customer is not entitled to damages or other compensation from Stenströms.
\\n
\\n
Reservation for delays in delivery due to circumstances beyond Stenströms control
\\n
If there is a delay in delivery due to events beyond Stenströms control, Stenströms shall not be held liable for damage resulting from such delay in delivery. In such event, the customer is not entitled to damages or other compensation from Stenströms unless otherwise agreed by Stenströms and the customer or if required under mandatory provisions of the law.
\\n
\\n
9. PERSONAL DATA AND CONFIDENTIALITY
\\n
Personal information, such as name and email address, or other documentation which the customer submits to Stenströms will be collected and stored in digital format. Stenströms will collect and treat all personal data in accordance with the Swedish Personal Data Act. Customer information will be used by Stenströms to enable and ensure fulfilment of the purchasing agreement and for marketing purposes by the company. The customer's personal data may even be used by companies in the same group as Stenströms to ensure fulfilment of the purchasing agreement and for marketing purposes by the company.
\\n
\\n
Personal data controller:
\\n
\\n
AB Stenströms Skjortfabrik (Corp. ID No. 556004-5378) \\nRegementsvägen 1 \\n25457 Helsingborg, Sweden
\\n
\\n
Customer information that is collected:
\\n
\\n
Name
\\n
Address
\\n
E-mail address
\\n
Telephone number
\\n
History of purchases with Stenströms
\\n
\\n
\\n
The information may also be shared with third parties and used for the purposes mentioned below:
\\n
\\n
\\n
Authorized service partners who provide payment services to ensure fulfilment of the Agreement.
\\n
Authorized service partners who provide logistics services (carriers) to ensure fulfilment of the Agreement.
\\n
\\n
\\n
Cookies
\\n
Cookies are small files that are saved to the visitor's computer when visiting a website. The site uses the following types of cookie files:
\\n
Session cookies: “Session cookies” are temporarily stored on the visitor's computer to make use of the website more convenient. When the visitor closes the web browser, saved session cookies are deleted.
\\n
Persistent cookies: \\\"Persistent or permanent cookies\\\" are saved on the visitor's computer and are persistent. Persistent cookies are used, among other things, to identify a returning visitor and sometimes as a basis for statistics and analytics.
\\n
Opt-in: On the website you always have the right to choose if cookies are to be saved on your computer as soon as you visit our website. If you choose not to accept this, no permanent cookies will be stored on your computer, but this may cause our website to not work optimally when you visit it.
\\n
\\n
Excerpt from the personal data register
\\n
If you, as a customer, have entered into an agreement as a private individual, you are entitled to request and obtain your records once a year without cost. An excerpt of your records shows the information about you that is stored with us. To obtain you records, please send a signed request to the postal address stated above. If the information we have about you is faulty, incomplete or misleading we will, of course, rectify it.
\\n
\\n
Deregistering customer data
\\n
You, as a customer, are entitled to have your customer data removed upon written and signed request, with the exception of data needed by Stenströms in order to maintain accepted accounting principles.
\\n
\\n
10. MISCELLANEOUS
\\n
Discrepancies between different publication
\\n
In the event of differences between information on the website and in other publications, the information published on the website will prevail. However, this does not apply to data that is obviously incorrect or misleading when comparing the different publications.
\\n
\\n
\\n
Intellectual property, logotypes and trademarks
\\n
All material published on the site, including software, logotypes, audio files, trademarks, as well as text and images, is protected intellectual property. This means that the material may not be used without the permission of the copyright holder and the material may not be copied or otherwise transferred to third parties without the expressed permission of Stenströms. Any violations are reported.
\\n
\\n
\\n
Disputes
\\n
Disputes between Stenströms and you, as a customer, are resolved by the court under compulsory legislation. Stenströms will comply with recommendations from the National Board for Consumer Disputes.
1. General \\n2. Placing an order \\n3. Prices and fees \\n4. Delivery \\n5. Payment \\n6. Returns \\n7. Complaints and warranty \\n8. Disclaimers \\n9. Personal data and confidentiality \\n10. Miscellaneous
\\n
\\n
1. GENERAL
\\n
The following Terms & Conditions (\\\"Agreement\\\" as below) apply to all orders placed through our website. AB Stenströms Skjortfabrik (“Stenströms” as below), Corp. ID No. 556004-5378 is the seller. In this agreement the purchasing entity is referred to as the \\\"Customer\\\". These Terms & Conditions apply on orders placed by individuals 18 years of age or older and on sales comprising merchandise (\\\"products\\\" as below). Place your order easily at https://stenstroms.com (\\\"Website\\\" as below).
\\n
\\n
2. PLACING AN ORDER
\\n
You can easily place your order at Stenstroms.com. We offer secure payment- and delivery alternatives. Stenströms will register your order when you click the \\\"Pay Order\\\" button during checkout. By clicking the \\\"Pay Order\\\" button, you accept responsibility for payment for your order.
\\n
\\n
When Stenströms has received your order an “Order confirmation” will be sent to the email address you used for placing your order. For an even quicker way to place an order, we offer you, the customer, the possibility to order as a guest, without the need to log in. When you click the \\\"Pay Order\\\" button, you have entered into an agreement with Stenströms.
\\n
\\n
3. PRICES AND FEES
\\n
Prices displayed on the website are in Euros (EUR), including value added tax (VAT). Find information about delivery- and return fees in the sections Delivery and Returns.
\\n
\\n
Special offers
\\n
Special offers, campaigns and promotions on the website are valid as long as the stock lasts and if no other conditions are stated in connection with the offer.
\\n
\\n
4. DELIVERY
\\n
Stenströms dispatches orders on non-holiday weekdays. General delivery times and charges are stated below.
\\n
\\n
UPS Standard Delivery to Access Point – 3-5 business days (Free Shipping)
\\n
UPS Standard Home Delivery – 3-5 business days (3 EUR)
\\n
UPS Express Delivery to Access Point – 1-2 business days (15 EUR)
\\n
UPS Express Home Delivery – 1-2 business days (18 EUR)
\\n
\\n
\\n
Service point delivery
\\n
Parcels are delivered to a service point location near your home. When your order has arrived at a service point, a notification will be sent to you via text message or email. If you are unable to pick up your delivery within 7 days, the package will be returned to Stenströms.
\\n
\\n
Home delivery
\\n
Parcels are delivered to the door; three delivery attempts are included. If further delivery attempts are made, you may be debited. Therefore, always contact UPS if you are unable to receive delivery at the appointed time. If you are unable to receive a delivery, the parcel will be sent to the closest service point.
\\n
\\n
Fees for unclaimed packages.
\\n
For packages that are not claimed as agreed, customers will be debited a fee off (25 EUR).
\\n
\\n
Delivery delay
\\n
If there is a delay in delivery that is significant for you, as the customer, you are entitled to withdraw from the purchase without cost.
\\n
\\n
5. PAYMENT
\\n
Stenströms uses Klarna Checkout (Klarna AB, organization number 556737-0431) for handling payments. Stenströms offers the following payment options through Klarna Checkout (the options that are available to you vary).
\\n
\\n
Klarna invoice (30 days)
\\n
Klarna account (pay in installments)
\\n
Klarna direct payment (bank transfer)
\\n
Klarna card payment (VISA, Mastercard & AMEX)
\\n
Card payment (VISA, Mastercard & AMEX)
\\n
PayPal
\\n
\\n
\\n
6. RETURNS
\\n
Right of withdrawal
\\n
You are entitled to return the product within 14 days of delivery. Products returned during these 14 days will be refunded, including standard delivery cost. If you choose any other than the default standard delivery method, the cost of delivery will not be refunded. When exercising the right to withdraw, the customer will assume the cost for return shipping (10 EUR with our pre-paid label).
\\n
\\n
To the extent that it is technically possible, the refund is made with the same payment method as the customer used. Costs for other services will not be reimbursed by Stenströms. For the return to be accepted the product must be in unchanged condition, including all tags being intact and not removed from the product.
\\n
\\n
Instructions for how to return products are included with every delivery.
\\n
\\n
Procedure for return
\\n
When returning products or materials to Stenströms the items must be adequately packaged such that they are protected during transport. Stenströms therefore recommends that you always package the product in the same manner and with the same/similar packaging as when the products were delivered to you. In the event that you wrapped or packaged products in a substandard manner and the product is damaged during shipping to Stenströms, you, as a customer, are responsible for the damage.
\\n
\\n
Stenströms recommends that you use our pre-paid labels for your returns. If you choose to return the product in any other way than through our pre-paid return label you, the customer, is responsible for the products reaching Stenströms undamaged.
\\n
\\n
To print your pre-paid return label please log in here:
A customer who has purchased a product as an individual has the right to return the product if it is faulty. The warranty covers manufacturer’s defects and applies for three years after the product has come into your possession. The warranty also covers defects that have occurred during transport of the product to you. A product that differs from the product agreed upon between you, the customer, and Stenströms, or in another way exhibits deviances can also be regarded as defect. Defects that have occurred because of damage that you have inflicted do not constitute manufacturer’s defects.
\\n
\\n
If you issue a complaint regarding a faulty product more than six months after the product has come into your possession, it is also your responsibility to demonstrate that the product’s fault is a manufacturer’s defect. Stenströms therefore recommends that you thoroughly examine products upon delivery and notify us about any faults as soon as you find them. If you issue a complaint regarding a faulty product, you, as a customer, are primarily entitled to have the fault corrected and secondarily entitled to have your product replaced with a product that is free of defects. In some cases, you are also entitled to cancel the agreement and have your payment refunded. If your claim is approved, you will not be accountable for any costs arising because of the complaint. Please note that you, as a customer, should minimize, as far as possible, any costs that may arise when a product is found to be faulty.
\\n
\\n
For matters concerning claims of faulty goods, contact us at customerservice@stenstroms.com
\\n
\\n
8. DISCLAIMERS
\\n
Right of cancellation
\\n
Stenströms reserves the right to terminate this agreement if the customer has failed to act in good faith owing to errors or defects of which the customer is aware, or ought to have been aware, such as incorrect information concerning on the website price or quantity. In such event, the customer is not entitled to damages or other compensation from Stenströms.
\\n
\\n
Liability
\\n
Stenströms shall be deemed exempt from all obligations under this agreement if liability would otherwise have arisen due to events which are beyond the agreement, Stenströms business or as otherwise provided by mandatory law.
\\n
\\n
Force Majeure
\\n
In the event of government action or failure, new legislation, labour law conflict, war or risk of war, greater public order disruption, sabotage, extreme weather conditions, fire, explosion, natural disaster, accident or other circumstance beyond Stenströms control and which could not reasonably have been overcome or foresee, Stenströms shall be entitled to waive its obligations under this agreement. In such event, Stenströms shall not be liable for damages suffered by the customer.
\\n
\\n
Reservation for changes in tax and fees
\\n
Stenströms has the right to cancel the agreement in the event of significant tax or fee changes which are of major importance to the terms of this agreement. In such event, the customer is not entitled to damages or other compensation from Stenströms.
\\n
\\n
Reservation for delays in delivery due to circumstances beyond Stenströms control
\\n
If there is a delay in delivery due to events beyond Stenströms control, Stenströms shall not be held liable for damage resulting from such delay in delivery. In such event, the customer is not entitled to damages or other compensation from Stenströms unless otherwise agreed by Stenströms and the customer or if required under mandatory provisions of the law.
\\n
\\n
9. PERSONAL DATA AND CONFIDENTIALITY
\\n
Personal information, such as name and email address, or other documentation which the customer submits to Stenströms will be collected and stored in digital format. Stenströms will collect and treat all personal data in accordance with the Swedish Personal Data Act. Customer information will be used by Stenströms to enable and ensure fulfilment of the purchasing agreement and for marketing purposes by the company. The customer's personal data may even be used by companies in the same group as Stenströms to ensure fulfilment of the purchasing agreement and for marketing purposes by the company.
\\n
\\n
Personal data controller:
\\n
\\n
AB Stenströms Skjortfabrik (Corp. ID No. 556004-5378) \\nRegementsvägen 1 \\n25457 Helsingborg, Sweden
\\n
\\n
Customer information that is collected:
\\n
\\n
Name
\\n
Address
\\n
E-mail address
\\n
Telephone number
\\n
History of purchases with Stenströms
\\n
\\n
\\n
The information may also be shared with third parties and used for the purposes mentioned below:
\\n
\\n
\\n
Authorized service partners who provide payment services to ensure fulfilment of the Agreement.
\\n
Authorized service partners who provide logistics services (carriers) to ensure fulfilment of the Agreement.
\\n
\\n
\\n
Cookies
\\n
Cookies are small files that are saved to the visitor's computer when visiting a website. The site uses the following types of cookie files:
\\n
Session cookies: “Session cookies” are temporarily stored on the visitor's computer to make use of the website more convenient. When the visitor closes the web browser, saved session cookies are deleted.
\\n
Persistent cookies: \\\"Persistent or permanent cookies\\\" are saved on the visitor's computer and are persistent. Persistent cookies are used, among other things, to identify a returning visitor and sometimes as a basis for statistics and analytics.
\\n
Opt-in: On the website you always have the right to choose if cookies are to be saved on your computer as soon as you visit our website. If you choose not to accept this, no permanent cookies will be stored on your computer, but this may cause our website to not work optimally when you visit it.
\\n
\\n
Excerpt from the personal data register
\\n
If you, as a customer, have entered into an agreement as a private individual, you are entitled to request and obtain your records once a year without cost. An excerpt of your records shows the information about you that is stored with us. To obtain you records, please send a signed request to the postal address stated above. If the information we have about you is faulty, incomplete or misleading we will, of course, rectify it.
\\n
\\n
Deregistering customer data
\\n
You, as a customer, are entitled to have your customer data removed upon written and signed request, with the exception of data needed by Stenströms in order to maintain accepted accounting principles.
\\n
\\n
10. MISCELLANEOUS
\\n
Discrepancies between different publication
\\n
In the event of differences between information on the website and in other publications, the information published on the website will prevail. However, this does not apply to data that is obviously incorrect or misleading when comparing the different publications.
\\n
\\n
Intellectual property, logotypes and trademarks
\\n
All material published on the site, including software, logotypes, audio files, trademarks, as well as text and images, is protected intellectual property. This means that the material may not be used without the permission of the copyright holder and the material may not be copied or otherwise transferred to third parties without the expressed permission of Stenströms. Any violations are reported.
\\n
\\n
Disputes
\\n
Disputes between Stenströms and you, as a customer, are resolved by the court under compulsory legislation. Stenströms will comply with recommendations from the National Board for Consumer Disputes.
1. General \\n2. Placing an order \\n3. Prices and fees \\n4. Delivery \\n5. Payment \\n6. Returns \\n7. Complaints and warranty \\n8. Disclaimers \\n9. Personal data and confidentiality \\n10. Miscellaneous
\\n
\\n
1. GENERAL
\\n
The following Terms & Conditions (\\\"Agreement\\\" as below) apply to all orders placed through our website. AB Stenströms Skjortfabrik (“Stenströms” as below), Corp. ID No. 556004-5378 is the seller. In this agreement the purchasing entity is referred to as the \\\"Customer\\\". These Terms & Conditions apply on orders placed by individuals 18 years of age or older and on sales comprising merchandise (\\\"products\\\" as below). Place your order easily at https://stenstroms.com (\\\"Website\\\" as below).
\\n
\\n
2. PLACING AN ORDER
\\n
You can easily place your order at Stenstroms.com. We offer secure payment- and delivery alternatives. Stenströms will register your order when you click the \\\"Pay Order\\\" button during checkout. By clicking the \\\"Pay Order\\\" button, you accept responsibility for payment for your order.
\\n
\\n
When Stenströms has received your order an “Order confirmation” will be sent to the email address you used for placing your order. For an even quicker way to place an order, we offer you, the customer, the possibility to order as a guest, without the need to log in. When you click the \\\"Pay Order\\\" button, you have entered into an agreement with Stenströms.
\\n
\\n
3. PRICES AND FEES
\\n
Prices displayed on the website are in Euro (EUR), including value added tax (VAT). Find information about delivery- and return fees in the sections Delivery and Returns.
\\n
\\n
Special offers
\\n
Special offers, campaigns and promotions on the website are valid as long as the stock lasts and if no other conditions are stated in connection with the offer.
\\n
\\n
4. DELIVERY
\\n
Stenströms dispatches orders on non-holiday weekdays. General delivery times and charges are stated below.
\\n
\\n
UPS Standard Delivery to Access Point – 3-5 business days (Free Shipping)
\\n
UPS Standard Home Delivery – 3-5 business days (3 EUR)
\\n
UPS Express Delivery to Access Point – 1-2 business days (15 EUR)
\\n
UPS Express Home Delivery – 1-2 business days (18 EUR)
\\n
\\n
\\n
Service point delivery
\\n
Parcels are delivered to a service point location near your home. When your order has arrived at a service point, a notification will be sent to you via text message or email. If you are unable to pick up your delivery within 7 days, the package will be returned to Stenströms.
\\n
\\n
Home delivery
\\n
Parcels are delivered to the door; three delivery attempts are included. If further delivery attempts are made, you may be debited. Therefore, always contact UPS if you are unable to receive delivery at the appointed time. If you are unable to receive a delivery, the parcel will be sent to the closest service point.
\\n
\\n
Fees for unclaimed packages.
\\n
For packages that are not claimed as agreed, customers will be debited a fee off (25 EUR).
\\n
\\n
Delivery delay
\\n
If there is a delay in delivery that is significant for you, as the customer, you are entitled to withdraw from the purchase without cost.
\\n
\\n
5. PAYMENT
\\n
Stenströms uses Klarna Checkout (Klarna AB, organization number 556737-0431) for handling payments. Stenströms offers the following payment options through Klarna Checkout (the options that are available to you vary).
\\n
\\n
Card payment (VISA, Mastercard & AMEX)
\\n
PayPal
\\n
\\n
\\n
6. RETURNS
\\n
Right of withdrawal
\\n
You are entitled to return the product within 14 days of delivery. Products returned during these 14 days will be refunded, including standard delivery cost. If you choose any other than the default standard delivery method, the cost of delivery will not be refunded. When exercising the right to withdraw, the customer will assume the cost for return shipping (10 EUR with our pre-paid label).
\\n
\\n
To the extent that it is technically possible, the refund is made with the same payment method as the customer used. Costs for other services will not be reimbursed by Stenströms. For the return to be accepted the product must be in unchanged condition, including all tags being intact and not removed from the product.
\\n
\\n
Instructions for how to return products are included with every delivery.
\\n
\\n
Procedure for return
\\n
When returning products or materials to Stenströms the items must be adequately packaged such that they are protected during transport. Stenströms therefore recommends that you always package the product in the same manner and with the same/similar packaging as when the products were delivered to you. In the event that you wrapped or packaged products in a substandard manner and the product is damaged during shipping to Stenströms, you, as a customer, are responsible for the damage.
\\n
\\n
Stenströms recommends that you use our pre-paid labels for your returns. If you choose to return the product in any other way than through our pre-paid return label you, the customer, is responsible for the products reaching Stenströms undamaged.
\\n
\\n
To print your pre-paid return label please log in here:
A customer who has purchased a product as an individual has the right to return the product if it is faulty. The warranty covers manufacturer’s defects and applies for three years after the product has come into your possession. The warranty also covers defects that have occurred during transport of the product to you. A product that differs from the product agreed upon between you, the customer, and Stenströms, or in another way exhibits deviances can also be regarded as defect. Defects that have occurred because of damage that you have inflicted do not constitute manufacturer’s defects.
\\n
\\n
If you issue a complaint regarding a faulty product more than six months after the product has come into your possession, it is also your responsibility to demonstrate that the product’s fault is a manufacturer’s defect. Stenströms therefore recommends that you thoroughly examine products upon delivery and notify us about any faults as soon as you find them. If you issue a complaint regarding a faulty product, you, as a customer, are primarily entitled to have the fault corrected and secondarily entitled to have your product replaced with a product that is free of defects. In some cases, you are also entitled to cancel the agreement and have your payment refunded. If your claim is approved, you will not be accountable for any costs arising because of the complaint. Please note that you, as a customer, should minimize, as far as possible, any costs that may arise when a product is found to be faulty.
\\n
\\n
For matters concerning claims of faulty goods, contact us at customerservice@stenstroms.com
\\n
\\n
8. DISCLAIMERS
\\n
Right of cancellation
\\n
Stenströms reserves the right to terminate this agreement if the customer has failed to act in good faith owing to errors or defects of which the customer is aware, or ought to have been aware, such as incorrect information concerning on the website price or quantity. In such event, the customer is not entitled to damages or other compensation from Stenströms.
\\n
\\n
Liability
\\n
Stenströms shall be deemed exempt from all obligations under this agreement if liability would otherwise have arisen due to events which are beyond the agreement, Stenströms business or as otherwise provided by mandatory law.
\\n
\\n
Force Majeure
\\n
In the event of government action or failure, new legislation, labour law conflict, war or risk of war, greater public order disruption, sabotage, extreme weather conditions, fire, explosion, natural disaster, accident or other circumstance beyond Stenströms control and which could not reasonably have been overcome or foresee, Stenströms shall be entitled to waive its obligations under this agreement. In such event, Stenströms shall not be liable for damages suffered by the customer.
\\n
\\n
Reservation for changes in tax and fees
\\n
Stenströms has the right to cancel the agreement in the event of significant tax or fee changes which are of major importance to the terms of this agreement. In such event, the customer is not entitled to damages or other compensation from Stenströms.
\\n
\\n
Reservation for delays in delivery due to circumstances beyond Stenströms control
\\n
If there is a delay in delivery due to events beyond Stenströms control, Stenströms shall not be held liable for damage resulting from such delay in delivery. In such event, the customer is not entitled to damages or other compensation from Stenströms unless otherwise agreed by Stenströms and the customer or if required under mandatory provisions of the law.
\\n
\\n
9. PERSONAL DATA AND CONFIDENTIALITY
\\n
Personal information, such as name and email address, or other documentation which the customer submits to Stenströms will be collected and stored in digital format. Stenströms will collect and treat all personal data in accordance with the Swedish Personal Data Act. Customer information will be used by Stenströms to enable and ensure fulfilment of the purchasing agreement and for marketing purposes by the company. The customer's personal data may even be used by companies in the same group as Stenströms to ensure fulfilment of the purchasing agreement and for marketing purposes by the company.
\\n
\\n
Personal data controller:
\\n
\\n
AB Stenströms Skjortfabrik (Corp. ID No. 556004-5378) \\nRegementsvägen 1 \\n25457 Helsingborg, Sweden
\\n
\\n
Customer information that is collected:
\\n
\\n
Name
\\n
Address
\\n
E-mail address
\\n
Telephone number
\\n
History of purchases with Stenströms
\\n
\\n
\\n
The information may also be shared with third parties and used for the purposes mentioned below:
\\n
\\n
\\n
Authorized service partners who provide payment services to ensure fulfilment of the Agreement.
\\n
Authorized service partners who provide logistics services (carriers) to ensure fulfilment of the Agreement.
\\n
\\n
\\n
Cookies
\\n
Cookies are small files that are saved to the visitor's computer when visiting a website. The site uses the following types of cookie files:
\\n
Session cookies: “Session cookies” are temporarily stored on the visitor's computer to make use of the website more convenient. When the visitor closes the web browser, saved session cookies are deleted.
\\n
\\n
Persistent cookies: \\\"Persistent or permanent cookies\\\" are saved on the visitor's computer and are persistent. Persistent cookies are used, among other things, to identify a returning visitor and sometimes as a basis for statistics and analytics.
\\n
\\n
Opt-in: On the website you always have the right to choose if cookies are to be saved on your computer as soon as you visit our website. If you choose not to accept this, no permanent cookies will be stored on your computer, but this may cause our website to not work optimally when you visit it.
\\n
\\n
Excerpt from the personal data register
\\n
If you, as a customer, have entered into an agreement as a private individual, you are entitled to request and obtain your records once a year without cost. An excerpt of your records shows the information about you that is stored with us. To obtain you records, please send a signed request to the postal address stated above. If the information we have about you is faulty, incomplete or misleading we will, of course, rectify it.
\\n
\\n
Deregistering customer data
\\n
You, as a customer, are entitled to have your customer data removed upon written and signed request, with the exception of data needed by Stenströms in order to maintain accepted accounting principles.
\\n
\\n
10. MISCELLANEOUS
\\n
Discrepancies between different publication
\\n
In the event of differences between information on the website and in other publications, the information published on the website will prevail. However, this does not apply to data that is obviously incorrect or misleading when comparing the different publications.
\\n
\\n
Intellectual property, logotypes and trademarks
\\n
All material published on the site, including software, logotypes, audio files, trademarks, as well as text and images, is protected intellectual property. This means that the material may not be used without the permission of the copyright holder and the material may not be copied or otherwise transferred to third parties without the expressed permission of Stenströms. Any violations are reported.
\\n
\\n
Disputes
\\n
Disputes between Stenströms and you, as a customer, are resolved by the court under compulsory legislation. Stenströms will comply with recommendations from the National Board for Consumer Disputes.
1. General \\n2. Placing an order \\n3. Prices and fees \\n4. Delivery \\n5. Payment \\n6. Returns \\n7. Complaints and warranty \\n8. Disclaimers \\n9. Personal data and confidentiality \\n10. Miscellaneous
\\n
\\n
1. GENERAL
\\n
The following Terms & Conditions (\\\"Agreement\\\" as below) apply to all orders placed through our website. AB Stenströms Skjortfabrik (“Stenströms” as below), Corp. ID No. 556004-5378 is the seller. In this agreement the purchasing entity is referred to as the \\\"Customer\\\". These Terms & Conditions apply on orders placed by individuals 18 years of age or older and on sales comprising merchandise (\\\"products\\\" as below). Place your order easily at https://stenstroms.com (\\\"Website\\\" as below).
\\n
\\n
2. PLACING AN ORDER
\\n
You can easily place your order at Stenstroms.com. We offer secure payment- and delivery alternatives. Stenströms will register your order when you click the \\\"Pay Order\\\" button during checkout. By clicking the \\\"Pay Order\\\" button, you accept responsibility for payment for your order.
\\n
\\n
When Stenströms has received your order an “Order confirmation” will be sent to the email address you used for placing your order. For an even quicker way to place an order, we offer you, the customer, the possibility to order as a guest, without the need to log in. When you click the \\\"Pay Order\\\" button, you have entered into an agreement with Stenströms.
\\n
\\n
3. PRICES AND FEES
\\n
Prices displayed on the website are in Euros (EUR), excluding value added tax (VAT), custom duties and import taxes. You may be charged local value added tax (VAT), custom duties and/or import taxes depending on local legislation and trade agreements with Sweden / European Union (EU).
\\n
\\n
Find information about delivery- and return fees in the sections Delivery and Returns.
\\n
\\n
Special offers
\\n
Special offers, campaigns and promotions on the website are valid as long as the stock lasts and if no other conditions are stated in connection with the offer.
\\n
\\n
4. DELIVERY
\\n
Stenströms dispatches orders on non-holiday weekdays. General delivery times and charges are stated below.
\\n
\\n
UPS Express Delivery to Access Point – 1-2 business days (20 EUR)
\\n
UPS Express Home Delivery – 1-2 business days (25 EUR)
\\n
\\n
\\n
Service point delivery
\\n
Parcels are delivered to a service point location near your home. When your order has arrived at a service point, a notification will be sent to you via text message or email. If you are unable to pick up your delivery within 7 days, the package will be returned to Stenströms.
\\n
\\n
Home delivery
\\n
Parcels are delivered to the door; three delivery attempts are included. If further delivery attempts are made, you may be debited. Therefore, always contact UPS if you are unable to receive delivery at the appointed time. If you are unable to receive a delivery, the parcel will be sent to the closest service point.
\\n
\\n
Fees for unclaimed packages.
\\n
For packages that are not claimed as agreed, customers will be debited a fee off (25 EUR).
\\n
\\n
Delivery delay
\\n
If there is a delay in delivery that is significant for you, as the customer, you are entitled to withdraw from the purchase without cost.
\\n
\\n
5. PAYMENT
\\n
Stenströms uses Klarna Checkout (Klarna AB, organization number 556737-0431) for handling payments. Stenströms offers the following payment options through Klarna Checkout (the options that are available to you vary).
\\n
\\n
Card payment (VISA, Mastercard & AMEX)
\\n
PayPal
\\n
\\n
\\n
6. RETURNS
\\n
Right of withdrawal
\\n
You are entitled to return the product within 14 days of delivery. Products returned during these 14 days will be refunded, including standard delivery cost. If you choose any other than the default standard delivery method, the cost of delivery will not be refunded. When exercising the right to withdraw, the customer will assume the cost for return shipping (30 AUD with our pre-paid label).
\\n
\\n
To the extent that it is technically possible, the refund is made with the same payment method as the customer used. Costs for other services will not be reimbursed by Stenströms. For the return to be accepted the product must be in unchanged condition, including all tags being intact and not removed from the product.
\\n
\\n
Instructions for how to return products are included with every delivery.
\\n
\\n
Procedure for return
\\n
When returning products or materials to Stenströms the items must be adequately packaged such that they are protected during transport. Stenströms therefore recommends that you always package the product in the same manner and with the same/similar packaging as when the products were delivered to you. In the event that you wrapped or packaged products in a substandard manner and the product is damaged during shipping to Stenströms, you, as a customer, are responsible for the damage.
\\n
\\n
Stenströms recommends that you use our pre-paid labels for your returns. If you choose to return the product in any other way than through our pre-paid return label you, the customer, is responsible for the products reaching Stenströms undamaged.
\\n
\\n
To print your pre-paid return label please log in here:
A customer who has purchased a product as an individual has the right to return the product if it is faulty. The warranty covers manufacturer’s defects and applies for three years after the product has come into your possession. The warranty also covers defects that have occurred during transport of the product to you. A product that differs from the product agreed upon between you, the customer, and Stenströms, or in another way exhibits deviances can also be regarded as defect. Defects that have occurred because of damage that you have inflicted do not constitute manufacturer’s defects.
\\n
\\n
If you issue a complaint regarding a faulty product more than six months after the product has come into your possession, it is also your responsibility to demonstrate that the product’s fault is a manufacturer’s defect. Stenströms therefore recommends that you thoroughly examine products upon delivery and notify us about any faults as soon as you find them. If you issue a complaint regarding a faulty product, you, as a customer, are primarily entitled to have the fault corrected and secondarily entitled to have your product replaced with a product that is free of defects. In some cases, you are also entitled to cancel the agreement and have your payment refunded. If your claim is approved, you will not be accountable for any costs arising because of the complaint. Please note that you, as a customer, should minimize, as far as possible, any costs that may arise when a product is found to be faulty.
\\n
\\n
For matters concerning claims of faulty goods, contact us at customerservice@stenstroms.com
\\n
\\n
8. DISCLAIMERS
\\n
Right of cancellation
\\n
Stenströms reserves the right to terminate this agreement if the customer has failed to act in good faith owing to errors or defects of which the customer is aware, or ought to have been aware, such as incorrect information concerning on the website price or quantity. In such event, the customer is not entitled to damages or other compensation from Stenströms.
\\n
\\n
Liability
\\n
Stenströms shall be deemed exempt from all obligations under this agreement if liability would otherwise have arisen due to events which are beyond the agreement, Stenströms business or as otherwise provided by mandatory law.
\\n
\\n
Force Majeure
\\n
In the event of government action or failure, new legislation, labour law conflict, war or risk of war, greater public order disruption, sabotage, extreme weather conditions, fire, explosion, natural disaster, accident or other circumstance beyond Stenströms control and which could not reasonably have been overcome or foresee, Stenströms shall be entitled to waive its obligations under this agreement. In such event, Stenströms shall not be liable for damages suffered by the customer.
\\n
\\n
Reservation for changes in tax and fees
\\n
Stenströms has the right to cancel the agreement in the event of significant tax or fee changes which are of major importance to the terms of this agreement. In such event, the customer is not entitled to damages or other compensation from Stenströms.
\\n
\\n
Reservation for delays in delivery due to circumstances beyond Stenströms control
\\n
If there is a delay in delivery due to events beyond Stenströms control, Stenströms shall not be held liable for damage resulting from such delay in delivery. In such event, the customer is not entitled to damages or other compensation from Stenströms unless otherwise agreed by Stenströms and the customer or if required under mandatory provisions of the law.
\\n
\\n
9. PERSONAL DATA AND CONFIDENTIALITY
\\n
Personal information, such as name and email address, or other documentation which the customer submits to Stenströms will be collected and stored in digital format. Stenströms will collect and treat all personal data in accordance with the Swedish Personal Data Act. Customer information will be used by Stenströms to enable and ensure fulfilment of the purchasing agreement and for marketing purposes by the company. The customer's personal data may even be used by companies in the same group as Stenströms to ensure fulfilment of the purchasing agreement and for marketing purposes by the company.
\\n
\\n
Personal data controller:
\\n
\\n
AB Stenströms Skjortfabrik (Corp. ID No. 556004-5378) \\nRegementsvägen 1 \\n25457 Helsingborg, Sweden
\\n
\\n
Customer information that is collected:
\\n
\\n
Name
\\n
Address
\\n
E-mail address
\\n
Telephone number
\\n
History of purchases with Stenströms
\\n
\\n
The information may also be shared with third parties and used for the purposes mentioned below:
\\n
\\n
Authorized service partners who provide payment services to ensure fulfilment of the Agreement.
\\n
Authorized service partners who provide logistics services (carriers) to ensure fulfilment of the Agreement.
\\n
\\n
Cookies
\\n
Cookies are small files that are saved to the visitor's computer when visiting a website. The site uses the following types of cookie files:
\\n
Session cookies: “Session cookies” are temporarily stored on the visitor's computer to make use of the website more convenient. When the visitor closes the web browser, saved session cookies are deleted.
\\n
\\n
Persistent cookies: \\\"Persistent or permanent cookies\\\" are saved on the visitor's computer and are persistent. Persistent cookies are used, among other things, to identify a returning visitor and sometimes as a basis for statistics and analytics.
\\n
\\n
Opt-in: On the website you always have the right to choose if cookies are to be saved on your computer as soon as you visit our website. If you choose not to accept this, no permanent cookies will be stored on your computer, but this may cause our website to not work optimally when you visit it.
\\n
\\n
Excerpt from the personal data register
\\n
If you, as a customer, have entered into an agreement as a private individual, you are entitled to request and obtain your records once a year without cost. An excerpt of your records shows the information about you that is stored with us. To obtain you records, please send a signed request to the postal address stated above. If the information we have about you is faulty, incomplete or misleading we will, of course, rectify it.
\\n
\\n
Deregistering customer data
\\n
You, as a customer, are entitled to have your customer data removed upon written and signed request, with the exception of data needed by Stenströms in order to maintain accepted accounting principles.
\\n
\\n
10. MISCELLANEOUS
\\n
Discrepancies between different publication
\\n
In the event of differences between information on the website and in other publications, the information published on the website will prevail. However, this does not apply to data that is obviously incorrect or misleading when comparing the different publications.
\\n
\\n
Intellectual property, logotypes and trademarks
\\n
All material published on the site, including software, logotypes, audio files, trademarks, as well as text and images, is protected intellectual property. This means that the material may not be used without the permission of the copyright holder and the material may not be copied or otherwise transferred to third parties without the expressed permission of Stenströms. Any violations are reported.
\\n
\\n
Disputes
\\n
Disputes between Stenströms and you, as a customer, are resolved by the court under compulsory legislation. Stenströms will comply with recommendations from the National Board for Consumer Disputes.
1. General \\n2. Placing an order \\n3. Prices and fees \\n4. Delivery \\n5. Payment \\n6. Returns \\n7. Complaints and warranty \\n8. Disclaimers \\n9. Personal data and confidentiality \\n10. Miscellaneous
\\n
\\n
1. GENERAL
\\n
The following Terms & Conditions (\\\"Agreement\\\" as below) apply to all orders placed through our website. AB Stenströms Skjortfabrik (“Stenströms” as below), Corp. ID No. 556004-5378 is the seller. In this agreement the purchasing entity is referred to as the \\\"Customer\\\". These Terms & Conditions apply on orders placed by individuals 18 years of age or older and on sales comprising merchandise (\\\"products\\\" as below). Place your order easily at https://stenstroms.com (\\\"Website\\\" as below).
\\n
\\n
2. PLACING AN ORDER
\\n
You can easily place your order at Stenstroms.com. We offer secure payment- and delivery alternatives. Stenströms will register your order when you click the \\\"Pay Order\\\" button during checkout. By clicking the \\\"Pay Order\\\" button, you accept responsibility for payment for your order.
\\n
\\n
When Stenströms has received your order an “Order confirmation” will be sent to the email address you used for placing your order. For an even quicker way to place an order, we offer you, the customer, the possibility to order as a guest, without the need to log in. When you click the \\\"Pay Order\\\" button, you have entered into an agreement with Stenströms.
\\n
\\n
3. PRICES AND FEES
\\n
Prices displayed on the website are in Euros (EUR), excluding value added tax (VAT), custom duties and import taxes. You may be charged local value added tax (VAT), custom duties and/or import taxes depending on local legislation and trade agreements with Sweden / European Union (EU).
\\n
\\n
Find information about delivery- and return fees in the sections Delivery and Returns.
\\n
\\n
Special offers
\\n
Special offers, campaigns and promotions on the website are valid as long as the stock lasts and if no other conditions are stated in connection with the offer.
\\n
\\n
4. DELIVERY
\\n
Stenströms dispatches orders on non-holiday weekdays. General delivery times and charges are stated below.
\\n
\\n
UPS Express Delivery to Access Point – 1-2 business days (20 EUR)
\\n
UPS Express Home Delivery – 1-2 business days (25 EUR)
\\n
\\n
\\n
Service point delivery
\\n
Parcels are delivered to a service point location near your home. When your order has arrived at a service point, a notification will be sent to you via text message or email. If you are unable to pick up your delivery within 7 days, the package will be returned to Stenströms.
\\n
\\n
Home delivery
\\n
Parcels are delivered to the door; three delivery attempts are included. If further delivery attempts are made, you may be debited. Therefore, always contact UPS if you are unable to receive delivery at the appointed time. If you are unable to receive a delivery, the parcel will be sent to the closest service point.
\\n
\\n
Fees for unclaimed packages.
\\n
For packages that are not claimed as agreed, customers will be debited a fee off (25 EUR).
\\n
\\n
Delivery delay
\\n
If there is a delay in delivery that is significant for you, as the customer, you are entitled to withdraw from the purchase without cost.
\\n
\\n
5. PAYMENT
\\n
Stenströms uses Klarna Checkout (Klarna AB, organization number 556737-0431) for handling payments. Stenströms offers the following payment options through Klarna Checkout (the options that are available to you vary).
\\n
\\n
Card payment (VISA, Mastercard & AMEX)
\\n
PayPal
\\n
\\n
\\n
6. RETURNS
\\n
Right of withdrawal
\\n
You are entitled to return the product within 14 days of delivery. Products returned during these 14 days will be refunded, including standard delivery cost. If you choose any other than the default standard delivery method, the cost of delivery will not be refunded. When exercising the right to withdraw, the customer will assume the cost for return shipping (20 EUR with our pre-paid label).
\\n
\\n
To the extent that it is technically possible, the refund is made with the same payment method as the customer used. Costs for other services will not be reimbursed by Stenströms. For the return to be accepted the product must be in unchanged condition, including all tags being intact and not removed from the product.
\\n
\\n
Instructions for how to return products are included with every delivery.
\\n
\\n
Procedure for return
\\n
When returning products or materials to Stenströms the items must be adequately packaged such that they are protected during transport. Stenströms therefore recommends that you always package the product in the same manner and with the same/similar packaging as when the products were delivered to you. In the event that you wrapped or packaged products in a substandard manner and the product is damaged during shipping to Stenströms, you, as a customer, are responsible for the damage.
\\n
\\n
Stenströms recommends that you use our pre-paid labels for your returns. If you choose to return the product in any other way than through our pre-paid return label you, the customer, is responsible for the products reaching Stenströms undamaged.
\\n
\\n
To print your pre-paid return label please log in here:
A customer who has purchased a product as an individual has the right to return the product if it is faulty. The warranty covers manufacturer’s defects and applies for three years after the product has come into your possession. The warranty also covers defects that have occurred during transport of the product to you. A product that differs from the product agreed upon between you, the customer, and Stenströms, or in another way exhibits deviances can also be regarded as defect. Defects that have occurred because of damage that you have inflicted do not constitute manufacturer’s defects.
\\n
\\n
If you issue a complaint regarding a faulty product more than six months after the product has come into your possession, it is also your responsibility to demonstrate that the product’s fault is a manufacturer’s defect. Stenströms therefore recommends that you thoroughly examine products upon delivery and notify us about any faults as soon as you find them. If you issue a complaint regarding a faulty product, you, as a customer, are primarily entitled to have the fault corrected and secondarily entitled to have your product replaced with a product that is free of defects. In some cases, you are also entitled to cancel the agreement and have your payment refunded. If your claim is approved, you will not be accountable for any costs arising because of the complaint. Please note that you, as a customer, should minimize, as far as possible, any costs that may arise when a product is found to be faulty.
\\n
\\n
For matters concerning claims of faulty goods, contact us at customerservice@stenstroms.com
\\n
\\n
8. DISCLAIMERS
\\n
Right of cancellation
\\n
Stenströms reserves the right to terminate this agreement if the customer has failed to act in good faith owing to errors or defects of which the customer is aware, or ought to have been aware, such as incorrect information concerning on the website price or quantity. In such event, the customer is not entitled to damages or other compensation from Stenströms.
\\n
\\n
Liability
\\n
Stenströms shall be deemed exempt from all obligations under this agreement if liability would otherwise have arisen due to events which are beyond the agreement, Stenströms business or as otherwise provided by mandatory law.
\\n
\\n
Force Majeure
\\n
In the event of government action or failure, new legislation, labour law conflict, war or risk of war, greater public order disruption, sabotage, extreme weather conditions, fire, explosion, natural disaster, accident or other circumstance beyond Stenströms control and which could not reasonably have been overcome or foresee, Stenströms shall be entitled to waive its obligations under this agreement. In such event, Stenströms shall not be liable for damages suffered by the customer.
\\n
\\n
Reservation for changes in tax and fees
\\n
Stenströms has the right to cancel the agreement in the event of significant tax or fee changes which are of major importance to the terms of this agreement. In such event, the customer is not entitled to damages or other compensation from Stenströms.
\\n
\\n
Reservation for delays in delivery due to circumstances beyond Stenströms control
\\n
If there is a delay in delivery due to events beyond Stenströms control, Stenströms shall not be held liable for damage resulting from such delay in delivery. In such event, the customer is not entitled to damages or other compensation from Stenströms unless otherwise agreed by Stenströms and the customer or if required under mandatory provisions of the law.
\\n
\\n
9. PERSONAL DATA AND CONFIDENTIALITY
\\n
Personal information, such as name and email address, or other documentation which the customer submits to Stenströms will be collected and stored in digital format. Stenströms will collect and treat all personal data in accordance with the Swedish Personal Data Act. Customer information will be used by Stenströms to enable and ensure fulfilment of the purchasing agreement and for marketing purposes by the company. The customer's personal data may even be used by companies in the same group as Stenströms to ensure fulfilment of the purchasing agreement and for marketing purposes by the company.
\\n
\\n
Personal data controller:
\\n
\\n
AB Stenströms Skjortfabrik (Corp. ID No. 556004-5378) \\nRegementsvägen 1 \\n25457 Helsingborg, Sweden
\\n
\\n
Customer information that is collected:
\\n
\\n
Name
\\n
Address
\\n
E-mail address
\\n
Telephone number
\\n
History of purchases with Stenströms
\\n
\\n
\\n
The information may also be shared with third parties and used for the purposes mentioned below:
\\n
\\n
\\n
Authorized service partners who provide payment services to ensure fulfilment of the Agreement.
\\n
Authorized service partners who provide logistics services (carriers) to ensure fulfilment of the Agreement.
\\n
\\n
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Cookies
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Cookies are small files that are saved to the visitor's computer when visiting a website. The site uses the following types of cookie files:
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Session cookies: “Session cookies” are temporarily stored on the visitor's computer to make use of the website more convenient. When the visitor closes the web browser, saved session cookies are deleted.
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Persistent cookies: \\\"Persistent or permanent cookies\\\" are saved on the visitor's computer and are persistent. Persistent cookies are used, among other things, to identify a returning visitor and sometimes as a basis for statistics and analytics.
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Opt-in: On the website you always have the right to choose if cookies are to be saved on your computer as soon as you visit our website. If you choose not to accept this, no permanent cookies will be stored on your computer, but this may cause our website to not work optimally when you visit it.
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Excerpt from the personal data register
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If you, as a customer, have entered into an agreement as a private individual, you are entitled to request and obtain your records once a year without cost. An excerpt of your records shows the information about you that is stored with us. To obtain you records, please send a signed request to the postal address stated above. If the information we have about you is faulty, incomplete or misleading we will, of course, rectify it.
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Deregistering customer data
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You, as a customer, are entitled to have your customer data removed upon written and signed request, with the exception of data needed by Stenströms in order to maintain accepted accounting principles.
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10. MISCELLANEOUS
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Discrepancies between different publication
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In the event of differences between information on the website and in other publications, the information published on the website will prevail. However, this does not apply to data that is obviously incorrect or misleading when comparing the different publications.
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Intellectual property, logotypes and trademarks
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All material published on the site, including software, logotypes, audio files, trademarks, as well as text and images, is protected intellectual property. This means that the material may not be used without the permission of the copyright holder and the material may not be copied or otherwise transferred to third parties without the expressed permission of Stenströms. Any violations are reported.
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Disputes
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Disputes between Stenströms and you, as a customer, are resolved by the court under compulsory legislation. Stenströms will comply with recommendations from the National Board for Consumer Disputes.
Here, we have gathered the most common questions and answers we usually receive. When contacting us, always provide your order number, as well as the name and email address used on the order. This will help us to find your order more quickly and efficiently.
\"}},{\"__typename\":\"ContentItemProperty\",\"name\":\"contentPosition\",\"type\":\"dropdown\",\"valueType\":\"SCALAR\",\"value\":{\"__typename\":\"StringValue\",\"value\":\"center\"}},{\"__typename\":\"ContentItemProperty\",\"name\":\"width\",\"type\":\"dropdown\",\"valueType\":\"SCALAR\",\"value\":{\"__typename\":\"StringValue\",\"value\":\"M\"}},{\"__typename\":\"ContentItemProperty\",\"name\":\"noPaddingTop\",\"type\":\"bool\",\"valueType\":\"SCALAR\",\"value\":{\"__typename\":\"BoolValue\",\"value\":false}},{\"__typename\":\"ContentItemProperty\",\"name\":\"noPaddingBottom\",\"type\":\"bool\",\"valueType\":\"SCALAR\",\"value\":{\"__typename\":\"BoolValue\",\"value\":false}},{\"__typename\":\"ContentItemProperty\",\"name\":\"channel\",\"type\":\"dropdown\",\"valueType\":\"SCALAR\",\"value\":null}],\"children\":[{\"__typename\":\"ContentItem\",\"type\":\"channel\",\"properties\":[{\"__typename\":\"ContentItemProperty\",\"name\":\"channel\",\"type\":\"dropdown\",\"valueType\":\"SCALAR\",\"value\":{\"__typename\":\"StringValue\",\"value\":\"1. Sweden\"}}]},{\"__typename\":\"ContentItem\",\"type\":\"channel\",\"properties\":[{\"__typename\":\"ContentItemProperty\",\"name\":\"channel\",\"type\":\"dropdown\",\"valueType\":\"SCALAR\",\"value\":{\"__typename\":\"StringValue\",\"value\":\"5. Norway\"}}]},{\"__typename\":\"ContentItem\",\"type\":\"channel\",\"properties\":[{\"__typename\":\"ContentItemProperty\",\"name\":\"channel\",\"type\":\"dropdown\",\"valueType\":\"SCALAR\",\"value\":{\"__typename\":\"StringValue\",\"value\":\"6. Denmark\"}}]},{\"__typename\":\"ContentItem\",\"type\":\"channel\",\"properties\":[{\"__typename\":\"ContentItemProperty\",\"name\":\"channel\",\"type\":\"dropdown\",\"valueType\":\"SCALAR\",\"value\":{\"__typename\":\"StringValue\",\"value\":\"7. Germany\"}}]},{\"__typename\":\"ContentItem\",\"type\":\"channel\",\"properties\":[{\"__typename\":\"ContentItemProperty\",\"name\":\"channel\",\"type\":\"dropdown\",\"valueType\":\"SCALAR\",\"value\":{\"__typename\":\"StringValue\",\"value\":\"9. USA\"}}]}]},{\"__typename\":\"ContentItem\",\"type\":\"AccordionBlock\",\"properties\":[{\"__typename\":\"ContentItemProperty\",\"name\":\"groupHeading\",\"type\":\"text\",\"valueType\":\"SCALAR\",\"value\":{\"__typename\":\"StringValue\",\"value\":\"Order\"}},{\"__typename\":\"ContentItemProperty\",\"name\":\"halfWidth\",\"type\":\"bool\",\"valueType\":\"SCALAR\",\"value\":{\"__typename\":\"BoolValue\",\"value\":true}},{\"__typename\":\"ContentItemProperty\",\"name\":\"noPaddingTop\",\"type\":\"bool\",\"valueType\":\"SCALAR\",\"value\":{\"__typename\":\"BoolValue\",\"value\":false}},{\"__typename\":\"ContentItemProperty\",\"name\":\"noPaddingBottom\",\"type\":\"bool\",\"valueType\":\"SCALAR\",\"value\":{\"__typename\":\"BoolValue\",\"value\":false}},{\"__typename\":\"ContentItemProperty\",\"name\":\"channel\",\"type\":\"dropdown\",\"valueType\":\"SCALAR\",\"value\":{\"__typename\":\"StringValue\",\"value\":\"9. USA\"}}],\"children\":[{\"__typename\":\"ContentItem\",\"type\":\"accordionItem\",\"properties\":[{\"__typename\":\"ContentItemProperty\",\"name\":\"title\",\"type\":\"text\",\"valueType\":\"SCALAR\",\"value\":{\"__typename\":\"StringValue\",\"value\":\"Can I change, add, or remove items from my order after it has been placed?\"}},{\"__typename\":\"ContentItemProperty\",\"name\":\"text\",\"type\":\"html\",\"valueType\":\"SCALAR\",\"value\":{\"__typename\":\"StringValue\",\"value\":\"
No, unfortunately, we cannot handle changes to an order once it has been placed.
\"}}]},{\"__typename\":\"ContentItem\",\"type\":\"accordionItem\",\"properties\":[{\"__typename\":\"ContentItemProperty\",\"name\":\"title\",\"type\":\"text\",\"valueType\":\"SCALAR\",\"value\":{\"__typename\":\"StringValue\",\"value\":\"I can't complete my order. What could be wrong?\"}},{\"__typename\":\"ContentItemProperty\",\"name\":\"text\",\"type\":\"html\",\"valueType\":\"SCALAR\",\"value\":{\"__typename\":\"StringValue\",\"value\":\"
Sometimes it helps to switch browsers, for example, to an updated version of Chrome or Edge.
\\n
\\n
If you receive an error message, take a picture of the error message and email it to our customer service (customerservice@stenstroms.com) along with information about which country you are shopping from and where in the shopping process the error message appears so that we can assist you more quickly.
\"}}]},{\"__typename\":\"ContentItem\",\"type\":\"accordionItem\",\"properties\":[{\"__typename\":\"ContentItemProperty\",\"name\":\"title\",\"type\":\"text\",\"valueType\":\"SCALAR\",\"value\":{\"__typename\":\"StringValue\",\"value\":\"I have not received an order confirmation or an email that my package has been shipped. What is the status of my order?\"}},{\"__typename\":\"ContentItemProperty\",\"name\":\"text\",\"type\":\"html\",\"valueType\":\"SCALAR\",\"value\":{\"__typename\":\"StringValue\",\"value\":\"
When we receive your order, we will send an order confirmation to the email address you provided when confirming your order. The same applies when your package is ready to be shipped from us; you will receive an email with the shipping information. If you have not received any emails, it may be due to the order not being completed correctly or a typo in the email address. If you are missing an email, please contact our customer service to check if we have received your order and what the latest status is.
\"}}]},{\"__typename\":\"ContentItem\",\"type\":\"accordionItem\",\"properties\":[{\"__typename\":\"ContentItemProperty\",\"name\":\"title\",\"type\":\"text\",\"valueType\":\"SCALAR\",\"value\":{\"__typename\":\"StringValue\",\"value\":\"I have placed several orders, can you combine them?\"}},{\"__typename\":\"ContentItemProperty\",\"name\":\"text\",\"type\":\"html\",\"valueType\":\"SCALAR\",\"value\":{\"__typename\":\"StringValue\",\"value\":\"
No, unfortunately, we are unable to combine orders.
\"}}]}]},{\"__typename\":\"ContentItem\",\"type\":\"AccordionBlock\",\"properties\":[{\"__typename\":\"ContentItemProperty\",\"name\":\"groupHeading\",\"type\":\"text\",\"valueType\":\"SCALAR\",\"value\":{\"__typename\":\"StringValue\",\"value\":\"Shipping\"}},{\"__typename\":\"ContentItemProperty\",\"name\":\"halfWidth\",\"type\":\"bool\",\"valueType\":\"SCALAR\",\"value\":{\"__typename\":\"BoolValue\",\"value\":true}},{\"__typename\":\"ContentItemProperty\",\"name\":\"noPaddingTop\",\"type\":\"bool\",\"valueType\":\"SCALAR\",\"value\":{\"__typename\":\"BoolValue\",\"value\":false}},{\"__typename\":\"ContentItemProperty\",\"name\":\"noPaddingBottom\",\"type\":\"bool\",\"valueType\":\"SCALAR\",\"value\":{\"__typename\":\"BoolValue\",\"value\":false}},{\"__typename\":\"ContentItemProperty\",\"name\":\"channel\",\"type\":\"dropdown\",\"valueType\":\"SCALAR\",\"value\":{\"__typename\":\"StringValue\",\"value\":\"9. USA\"}}],\"children\":[{\"__typename\":\"ContentItem\",\"type\":\"accordionItem\",\"properties\":[{\"__typename\":\"ContentItemProperty\",\"name\":\"title\",\"type\":\"text\",\"valueType\":\"SCALAR\",\"value\":{\"__typename\":\"StringValue\",\"value\":\"What are the shipping and return costs?\"}},{\"__typename\":\"ContentItemProperty\",\"name\":\"text\",\"type\":\"html\",\"valueType\":\"SCALAR\",\"value\":{\"__typename\":\"StringValue\",\"value\":\"
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UPS Express Delivery to Access Point – 1-2 business days (35 USD)
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UPS Express Home Delivery – 1-2 business days (38 USD)
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When exercising the right to withdraw, the customer will assume the cost for return shipping (35 USD with our pre-paid label).
\"}}]},{\"__typename\":\"ContentItem\",\"type\":\"accordionItem\",\"properties\":[{\"__typename\":\"ContentItemProperty\",\"name\":\"title\",\"type\":\"text\",\"valueType\":\"SCALAR\",\"value\":{\"__typename\":\"StringValue\",\"value\":\"Can I change the delivery address on my order?\"}},{\"__typename\":\"ContentItemProperty\",\"name\":\"text\",\"type\":\"html\",\"valueType\":\"SCALAR\",\"value\":{\"__typename\":\"StringValue\",\"value\":\"
No, for security reasons against fraud, we do not change the delivery address on an order.
\"}}]},{\"__typename\":\"ContentItem\",\"type\":\"accordionItem\",\"properties\":[{\"__typename\":\"ContentItemProperty\",\"name\":\"title\",\"type\":\"text\",\"valueType\":\"SCALAR\",\"value\":{\"__typename\":\"StringValue\",\"value\":\"Can I order online and pick it up in a store or at the headquarters?\"}},{\"__typename\":\"ContentItemProperty\",\"name\":\"text\",\"type\":\"html\",\"valueType\":\"SCALAR\",\"value\":{\"__typename\":\"StringValue\",\"value\":\"
No, unfortunately, we cannot offer this service.
\"}}]},{\"__typename\":\"ContentItem\",\"type\":\"accordionItem\",\"properties\":[{\"__typename\":\"ContentItemProperty\",\"name\":\"title\",\"type\":\"text\",\"valueType\":\"SCALAR\",\"value\":{\"__typename\":\"StringValue\",\"value\":\"Shipping information about my package\"}},{\"__typename\":\"ContentItemProperty\",\"name\":\"text\",\"type\":\"html\",\"valueType\":\"SCALAR\",\"value\":{\"__typename\":\"StringValue\",\"value\":\"
We recommend downloading the courier's app and adding your package to the app.
\\n
This way, you will automatically receive notifications when the package is ready for pickup or a notice to book a delivery time to your address.
\"}}]},{\"__typename\":\"ContentItem\",\"type\":\"accordionItem\",\"properties\":[{\"__typename\":\"ContentItemProperty\",\"name\":\"title\",\"type\":\"text\",\"valueType\":\"SCALAR\",\"value\":{\"__typename\":\"StringValue\",\"value\":\"What happens if I can't pick up my package on time?\"}},{\"__typename\":\"ContentItemProperty\",\"name\":\"text\",\"type\":\"html\",\"valueType\":\"SCALAR\",\"value\":{\"__typename\":\"StringValue\",\"value\":\"
Keep in mind that packages are held by the agent/package box for different periods depending on the delivery option you have chosen, ranging from 3-14 days. It is important that you pick up your package on time before it is returned to us. If the package is not picked up in time and is returned to us, we will charge a handling fee. See our Terms of Purchase §4.
\"}}]}]},{\"__typename\":\"ContentItem\",\"type\":\"AccordionBlock\",\"properties\":[{\"__typename\":\"ContentItemProperty\",\"name\":\"groupHeading\",\"type\":\"text\",\"valueType\":\"SCALAR\",\"value\":{\"__typename\":\"StringValue\",\"value\":\"RETURNS & RECLAMATIONS\"}},{\"__typename\":\"ContentItemProperty\",\"name\":\"halfWidth\",\"type\":\"bool\",\"valueType\":\"SCALAR\",\"value\":{\"__typename\":\"BoolValue\",\"value\":false}},{\"__typename\":\"ContentItemProperty\",\"name\":\"noPaddingTop\",\"type\":\"bool\",\"valueType\":\"SCALAR\",\"value\":{\"__typename\":\"BoolValue\",\"value\":false}},{\"__typename\":\"ContentItemProperty\",\"name\":\"noPaddingBottom\",\"type\":\"bool\",\"valueType\":\"SCALAR\",\"value\":{\"__typename\":\"BoolValue\",\"value\":false}},{\"__typename\":\"ContentItemProperty\",\"name\":\"channel\",\"type\":\"dropdown\",\"valueType\":\"SCALAR\",\"value\":{\"__typename\":\"StringValue\",\"value\":\"9. USA\"}}],\"children\":[{\"__typename\":\"ContentItem\",\"type\":\"accordionItem\",\"properties\":[{\"__typename\":\"ContentItemProperty\",\"name\":\"title\",\"type\":\"text\",\"valueType\":\"SCALAR\",\"value\":{\"__typename\":\"StringValue\",\"value\":\"Do you offer an extended return policy for Christmas?\"}},{\"__typename\":\"ContentItemProperty\",\"name\":\"text\",\"type\":\"html\",\"valueType\":\"SCALAR\",\"value\":{\"__typename\":\"StringValue\",\"value\":\"
Yes, we offer an extended return policy for all orders placed from November 18 onwards. You can return your purchases until December 31.
\"}}]},{\"__typename\":\"ContentItem\",\"type\":\"accordionItem\",\"properties\":[{\"__typename\":\"ContentItemProperty\",\"name\":\"title\",\"type\":\"text\",\"valueType\":\"SCALAR\",\"value\":{\"__typename\":\"StringValue\",\"value\":\"How do I return products?\"}},{\"__typename\":\"ContentItemProperty\",\"name\":\"text\",\"type\":\"html\",\"valueType\":\"SCALAR\",\"value\":{\"__typename\":\"StringValue\",\"value\":\"
All orders within Sweden come with a return label included in the package. Use this to return the items you wish to send back. If you need a new return label, contact our customer service, and they will provide you with a new one. For orders outside Sweden, please visit our UPS return portal.
\"}}]},{\"__typename\":\"ContentItem\",\"type\":\"accordionItem\",\"properties\":[{\"__typename\":\"ContentItemProperty\",\"name\":\"title\",\"type\":\"text\",\"valueType\":\"SCALAR\",\"value\":{\"__typename\":\"StringValue\",\"value\":\"I need to return part of my order. What happens to my invoice with Klarna?\"}},{\"__typename\":\"ContentItemProperty\",\"name\":\"text\",\"type\":\"html\",\"valueType\":\"SCALAR\",\"value\":{\"__typename\":\"StringValue\",\"value\":\"
Log in to Klarna and pause your invoice due to the return. Return the item(s) to us. As soon as we have received your return, we will process it and update the invoice in Klarna. Once the return is processed, a new/updated invoice will be sent to you via email.
\"}}]},{\"__typename\":\"ContentItem\",\"type\":\"accordionItem\",\"properties\":[{\"__typename\":\"ContentItemProperty\",\"name\":\"title\",\"type\":\"text\",\"valueType\":\"SCALAR\",\"value\":{\"__typename\":\"StringValue\",\"value\":\"I want to file a complaint about a product. How do I proceed?\"}},{\"__typename\":\"ContentItemProperty\",\"name\":\"text\",\"type\":\"html\",\"valueType\":\"SCALAR\",\"value\":{\"__typename\":\"StringValue\",\"value\":\"
If the product was purchased in a store, please contact the store where you bought the item and handle the complaint through them.
Provide the following information so that we can handle your case more quickly and efficiently:
\\n
\\n
Order number for the purchase.
\\n
When the defect was discovered.
\\n
A brief description of the defect.
\\n
A picture of the defect.
\\n
\"}}]}]},{\"__typename\":\"ContentItem\",\"type\":\"AccordionBlock\",\"properties\":[{\"__typename\":\"ContentItemProperty\",\"name\":\"groupHeading\",\"type\":\"text\",\"valueType\":\"SCALAR\",\"value\":{\"__typename\":\"StringValue\",\"value\":\"Order\"}},{\"__typename\":\"ContentItemProperty\",\"name\":\"halfWidth\",\"type\":\"bool\",\"valueType\":\"SCALAR\",\"value\":{\"__typename\":\"BoolValue\",\"value\":true}},{\"__typename\":\"ContentItemProperty\",\"name\":\"noPaddingTop\",\"type\":\"bool\",\"valueType\":\"SCALAR\",\"value\":{\"__typename\":\"BoolValue\",\"value\":false}},{\"__typename\":\"ContentItemProperty\",\"name\":\"noPaddingBottom\",\"type\":\"bool\",\"valueType\":\"SCALAR\",\"value\":{\"__typename\":\"BoolValue\",\"value\":false}},{\"__typename\":\"ContentItemProperty\",\"name\":\"channel\",\"type\":\"dropdown\",\"valueType\":\"SCALAR\",\"value\":{\"__typename\":\"StringValue\",\"value\":\"7. Germany\"}}],\"children\":[{\"__typename\":\"ContentItem\",\"type\":\"accordionItem\",\"properties\":[{\"__typename\":\"ContentItemProperty\",\"name\":\"title\",\"type\":\"text\",\"valueType\":\"SCALAR\",\"value\":{\"__typename\":\"StringValue\",\"value\":\"Can I change, add, or remove items from my order after it has been placed?\"}},{\"__typename\":\"ContentItemProperty\",\"name\":\"text\",\"type\":\"html\",\"valueType\":\"SCALAR\",\"value\":{\"__typename\":\"StringValue\",\"value\":\"
No, unfortunately, we cannot handle changes to an order once it has been placed.
\"}}]},{\"__typename\":\"ContentItem\",\"type\":\"accordionItem\",\"properties\":[{\"__typename\":\"ContentItemProperty\",\"name\":\"title\",\"type\":\"text\",\"valueType\":\"SCALAR\",\"value\":{\"__typename\":\"StringValue\",\"value\":\"I can't complete my order. What could be wrong?\"}},{\"__typename\":\"ContentItemProperty\",\"name\":\"text\",\"type\":\"html\",\"valueType\":\"SCALAR\",\"value\":{\"__typename\":\"StringValue\",\"value\":\"
Sometimes it helps to switch browsers, for example, to an updated version of Chrome or Edge.
\\n
\\n
If you receive an error message, take a picture of the error message and email it to our customer service (customerservice@stenstroms.com) along with information about which country you are shopping from and where in the shopping process the error message appears so that we can assist you more quickly.
\"}}]},{\"__typename\":\"ContentItem\",\"type\":\"accordionItem\",\"properties\":[{\"__typename\":\"ContentItemProperty\",\"name\":\"title\",\"type\":\"text\",\"valueType\":\"SCALAR\",\"value\":{\"__typename\":\"StringValue\",\"value\":\"I have not received an order confirmation or an email that my package has been shipped. What is the status of my order?\"}},{\"__typename\":\"ContentItemProperty\",\"name\":\"text\",\"type\":\"html\",\"valueType\":\"SCALAR\",\"value\":{\"__typename\":\"StringValue\",\"value\":\"
When we receive your order, we will send an order confirmation to the email address you provided when confirming your order. The same applies when your package is ready to be shipped from us; you will receive an email with the shipping information. If you have not received any emails, it may be due to the order not being completed correctly or a typo in the email address. If you are missing an email, please contact our customer service to check if we have received your order and what the latest status is.
\"}}]},{\"__typename\":\"ContentItem\",\"type\":\"accordionItem\",\"properties\":[{\"__typename\":\"ContentItemProperty\",\"name\":\"title\",\"type\":\"text\",\"valueType\":\"SCALAR\",\"value\":{\"__typename\":\"StringValue\",\"value\":\"I have placed several orders, can you combine them?\"}},{\"__typename\":\"ContentItemProperty\",\"name\":\"text\",\"type\":\"html\",\"valueType\":\"SCALAR\",\"value\":{\"__typename\":\"StringValue\",\"value\":\"
No, unfortunately, we are unable to combine orders.
\"}}]}]},{\"__typename\":\"ContentItem\",\"type\":\"AccordionBlock\",\"properties\":[{\"__typename\":\"ContentItemProperty\",\"name\":\"groupHeading\",\"type\":\"text\",\"valueType\":\"SCALAR\",\"value\":{\"__typename\":\"StringValue\",\"value\":\"Shipping\"}},{\"__typename\":\"ContentItemProperty\",\"name\":\"halfWidth\",\"type\":\"bool\",\"valueType\":\"SCALAR\",\"value\":{\"__typename\":\"BoolValue\",\"value\":true}},{\"__typename\":\"ContentItemProperty\",\"name\":\"noPaddingTop\",\"type\":\"bool\",\"valueType\":\"SCALAR\",\"value\":{\"__typename\":\"BoolValue\",\"value\":false}},{\"__typename\":\"ContentItemProperty\",\"name\":\"noPaddingBottom\",\"type\":\"bool\",\"valueType\":\"SCALAR\",\"value\":{\"__typename\":\"BoolValue\",\"value\":false}},{\"__typename\":\"ContentItemProperty\",\"name\":\"channel\",\"type\":\"dropdown\",\"valueType\":\"SCALAR\",\"value\":{\"__typename\":\"StringValue\",\"value\":\"7. Germany\"}}],\"children\":[{\"__typename\":\"ContentItem\",\"type\":\"accordionItem\",\"properties\":[{\"__typename\":\"ContentItemProperty\",\"name\":\"title\",\"type\":\"text\",\"valueType\":\"SCALAR\",\"value\":{\"__typename\":\"StringValue\",\"value\":\"What are the shipping and return costs?\"}},{\"__typename\":\"ContentItemProperty\",\"name\":\"text\",\"type\":\"html\",\"valueType\":\"SCALAR\",\"value\":{\"__typename\":\"StringValue\",\"value\":\"
\\n
UPS Standard Delivery to Access Point – 3-5 business days (Free Shipping)
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UPS Standard Home Delivery – 3-5 business days (3 EUR)
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UPS Express Delivery to Access Point – 1-2 business days (15 EUR)
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UPS Express Home Delivery – 1-2 business days (18 EUR)
\\n
\\n
\\n
When exercising the right to withdraw, the customer will assume the cost for return shipping (10 EUR with our pre-paid label).
\"}}]},{\"__typename\":\"ContentItem\",\"type\":\"accordionItem\",\"properties\":[{\"__typename\":\"ContentItemProperty\",\"name\":\"title\",\"type\":\"text\",\"valueType\":\"SCALAR\",\"value\":{\"__typename\":\"StringValue\",\"value\":\"Can I change the delivery address on my order?\"}},{\"__typename\":\"ContentItemProperty\",\"name\":\"text\",\"type\":\"html\",\"valueType\":\"SCALAR\",\"value\":{\"__typename\":\"StringValue\",\"value\":\"
No, for security reasons against fraud, we do not change the delivery address on an order.
\"}}]},{\"__typename\":\"ContentItem\",\"type\":\"accordionItem\",\"properties\":[{\"__typename\":\"ContentItemProperty\",\"name\":\"title\",\"type\":\"text\",\"valueType\":\"SCALAR\",\"value\":{\"__typename\":\"StringValue\",\"value\":\"Can I order online and pick it up in a store or at the headquarters?\"}},{\"__typename\":\"ContentItemProperty\",\"name\":\"text\",\"type\":\"html\",\"valueType\":\"SCALAR\",\"value\":{\"__typename\":\"StringValue\",\"value\":\"
No, unfortunately, we cannot offer this service.
\"}}]},{\"__typename\":\"ContentItem\",\"type\":\"accordionItem\",\"properties\":[{\"__typename\":\"ContentItemProperty\",\"name\":\"title\",\"type\":\"text\",\"valueType\":\"SCALAR\",\"value\":{\"__typename\":\"StringValue\",\"value\":\"Shipping information about my package\"}},{\"__typename\":\"ContentItemProperty\",\"name\":\"text\",\"type\":\"html\",\"valueType\":\"SCALAR\",\"value\":{\"__typename\":\"StringValue\",\"value\":\"
We recommend downloading the courier's app and adding your package to the app.
\\n
This way, you will automatically receive notifications when the package is ready for pickup or a notice to book a delivery time to your address.
\"}}]},{\"__typename\":\"ContentItem\",\"type\":\"accordionItem\",\"properties\":[{\"__typename\":\"ContentItemProperty\",\"name\":\"title\",\"type\":\"text\",\"valueType\":\"SCALAR\",\"value\":{\"__typename\":\"StringValue\",\"value\":\"What happens if I can't pick up my package on time?\"}},{\"__typename\":\"ContentItemProperty\",\"name\":\"text\",\"type\":\"html\",\"valueType\":\"SCALAR\",\"value\":{\"__typename\":\"StringValue\",\"value\":\"
Keep in mind that packages are held by the agent/package box for different periods depending on the delivery option you have chosen, ranging from 3-14 days. It is important that you pick up your package on time before it is returned to us. If the package is not picked up in time and is returned to us, we will charge a handling fee. See our Terms of Purchase §4.
\"}}]}]},{\"__typename\":\"ContentItem\",\"type\":\"AccordionBlock\",\"properties\":[{\"__typename\":\"ContentItemProperty\",\"name\":\"groupHeading\",\"type\":\"text\",\"valueType\":\"SCALAR\",\"value\":{\"__typename\":\"StringValue\",\"value\":\"RETURNS & RECLAMATIONS\"}},{\"__typename\":\"ContentItemProperty\",\"name\":\"halfWidth\",\"type\":\"bool\",\"valueType\":\"SCALAR\",\"value\":{\"__typename\":\"BoolValue\",\"value\":false}},{\"__typename\":\"ContentItemProperty\",\"name\":\"noPaddingTop\",\"type\":\"bool\",\"valueType\":\"SCALAR\",\"value\":{\"__typename\":\"BoolValue\",\"value\":false}},{\"__typename\":\"ContentItemProperty\",\"name\":\"noPaddingBottom\",\"type\":\"bool\",\"valueType\":\"SCALAR\",\"value\":{\"__typename\":\"BoolValue\",\"value\":false}},{\"__typename\":\"ContentItemProperty\",\"name\":\"channel\",\"type\":\"dropdown\",\"valueType\":\"SCALAR\",\"value\":{\"__typename\":\"StringValue\",\"value\":\"7. Germany\"}}],\"children\":[{\"__typename\":\"ContentItem\",\"type\":\"accordionItem\",\"properties\":[{\"__typename\":\"ContentItemProperty\",\"name\":\"title\",\"type\":\"text\",\"valueType\":\"SCALAR\",\"value\":{\"__typename\":\"StringValue\",\"value\":\"Do you offer an extended return policy for Christmas?\"}},{\"__typename\":\"ContentItemProperty\",\"name\":\"text\",\"type\":\"html\",\"valueType\":\"SCALAR\",\"value\":{\"__typename\":\"StringValue\",\"value\":\"
Yes, we offer an extended return policy for all orders placed from November 18 onwards. You can return your purchases until December 31.
\"}}]},{\"__typename\":\"ContentItem\",\"type\":\"accordionItem\",\"properties\":[{\"__typename\":\"ContentItemProperty\",\"name\":\"title\",\"type\":\"text\",\"valueType\":\"SCALAR\",\"value\":{\"__typename\":\"StringValue\",\"value\":\"How do I return products?\"}},{\"__typename\":\"ContentItemProperty\",\"name\":\"text\",\"type\":\"html\",\"valueType\":\"SCALAR\",\"value\":{\"__typename\":\"StringValue\",\"value\":\"
All orders within Sweden come with a return label included in the package. Use this to return the items you wish to send back. If you need a new return label, contact our customer service, and they will provide you with a new one. For orders outside Sweden, please visit our UPS return portal.
\"}}]},{\"__typename\":\"ContentItem\",\"type\":\"accordionItem\",\"properties\":[{\"__typename\":\"ContentItemProperty\",\"name\":\"title\",\"type\":\"text\",\"valueType\":\"SCALAR\",\"value\":{\"__typename\":\"StringValue\",\"value\":\"I need to return part of my order. What happens to my invoice with Klarna?\"}},{\"__typename\":\"ContentItemProperty\",\"name\":\"text\",\"type\":\"html\",\"valueType\":\"SCALAR\",\"value\":{\"__typename\":\"StringValue\",\"value\":\"
Log in to Klarna and pause your invoice due to the return. Return the item(s) to us. As soon as we have received your return, we will process it and update the invoice in Klarna. Once the return is processed, a new/updated invoice will be sent to you via email.
\"}}]},{\"__typename\":\"ContentItem\",\"type\":\"accordionItem\",\"properties\":[{\"__typename\":\"ContentItemProperty\",\"name\":\"title\",\"type\":\"text\",\"valueType\":\"SCALAR\",\"value\":{\"__typename\":\"StringValue\",\"value\":\"I want to file a complaint about a product. How do I proceed?\"}},{\"__typename\":\"ContentItemProperty\",\"name\":\"text\",\"type\":\"html\",\"valueType\":\"SCALAR\",\"value\":{\"__typename\":\"StringValue\",\"value\":\"
If the product was purchased in a store, please contact the store where you bought the item and handle the complaint through them.
Provide the following information so that we can handle your case more quickly and efficiently:
\\n
\\n
Order number for the purchase.
\\n
When the defect was discovered.
\\n
A brief description of the defect.
\\n
A picture of the defect.
\\n
\"}}]}]},{\"__typename\":\"ContentItem\",\"type\":\"AccordionBlock\",\"properties\":[{\"__typename\":\"ContentItemProperty\",\"name\":\"groupHeading\",\"type\":\"text\",\"valueType\":\"SCALAR\",\"value\":{\"__typename\":\"StringValue\",\"value\":\"Order\"}},{\"__typename\":\"ContentItemProperty\",\"name\":\"halfWidth\",\"type\":\"bool\",\"valueType\":\"SCALAR\",\"value\":{\"__typename\":\"BoolValue\",\"value\":true}},{\"__typename\":\"ContentItemProperty\",\"name\":\"noPaddingTop\",\"type\":\"bool\",\"valueType\":\"SCALAR\",\"value\":{\"__typename\":\"BoolValue\",\"value\":false}},{\"__typename\":\"ContentItemProperty\",\"name\":\"noPaddingBottom\",\"type\":\"bool\",\"valueType\":\"SCALAR\",\"value\":{\"__typename\":\"BoolValue\",\"value\":false}},{\"__typename\":\"ContentItemProperty\",\"name\":\"channel\",\"type\":\"dropdown\",\"valueType\":\"SCALAR\",\"value\":{\"__typename\":\"StringValue\",\"value\":\"5. Norway\"}}],\"children\":[{\"__typename\":\"ContentItem\",\"type\":\"accordionItem\",\"properties\":[{\"__typename\":\"ContentItemProperty\",\"name\":\"title\",\"type\":\"text\",\"valueType\":\"SCALAR\",\"value\":{\"__typename\":\"StringValue\",\"value\":\"Can I change, add, or remove items from my order after it has been placed?\"}},{\"__typename\":\"ContentItemProperty\",\"name\":\"text\",\"type\":\"html\",\"valueType\":\"SCALAR\",\"value\":{\"__typename\":\"StringValue\",\"value\":\"
No, unfortunately, we cannot handle changes to an order once it has been placed.
\"}}]},{\"__typename\":\"ContentItem\",\"type\":\"accordionItem\",\"properties\":[{\"__typename\":\"ContentItemProperty\",\"name\":\"title\",\"type\":\"text\",\"valueType\":\"SCALAR\",\"value\":{\"__typename\":\"StringValue\",\"value\":\"I can't complete my order. What could be wrong?\"}},{\"__typename\":\"ContentItemProperty\",\"name\":\"text\",\"type\":\"html\",\"valueType\":\"SCALAR\",\"value\":{\"__typename\":\"StringValue\",\"value\":\"
Sometimes it helps to switch browsers, for example, to an updated version of Chrome or Edge.
\\n
\\n
If you receive an error message, take a picture of the error message and email it to our customer service (customerservice@stenstroms.com) along with information about which country you are shopping from and where in the shopping process the error message appears so that we can assist you more quickly.
\"}}]},{\"__typename\":\"ContentItem\",\"type\":\"accordionItem\",\"properties\":[{\"__typename\":\"ContentItemProperty\",\"name\":\"title\",\"type\":\"text\",\"valueType\":\"SCALAR\",\"value\":{\"__typename\":\"StringValue\",\"value\":\"I have not received an order confirmation or an email that my package has been shipped. What is the status of my order?\"}},{\"__typename\":\"ContentItemProperty\",\"name\":\"text\",\"type\":\"html\",\"valueType\":\"SCALAR\",\"value\":{\"__typename\":\"StringValue\",\"value\":\"
When we receive your order, we will send an order confirmation to the email address you provided when confirming your order. The same applies when your package is ready to be shipped from us; you will receive an email with the shipping information. If you have not received any emails, it may be due to the order not being completed correctly or a typo in the email address. If you are missing an email, please contact our customer service to check if we have received your order and what the latest status is.
\"}}]},{\"__typename\":\"ContentItem\",\"type\":\"accordionItem\",\"properties\":[{\"__typename\":\"ContentItemProperty\",\"name\":\"title\",\"type\":\"text\",\"valueType\":\"SCALAR\",\"value\":{\"__typename\":\"StringValue\",\"value\":\"I have placed several orders, can you combine them?\"}},{\"__typename\":\"ContentItemProperty\",\"name\":\"text\",\"type\":\"html\",\"valueType\":\"SCALAR\",\"value\":{\"__typename\":\"StringValue\",\"value\":\"
No, unfortunately, we are unable to combine orders.
\"}}]}]},{\"__typename\":\"ContentItem\",\"type\":\"AccordionBlock\",\"properties\":[{\"__typename\":\"ContentItemProperty\",\"name\":\"groupHeading\",\"type\":\"text\",\"valueType\":\"SCALAR\",\"value\":{\"__typename\":\"StringValue\",\"value\":\"Shipping\"}},{\"__typename\":\"ContentItemProperty\",\"name\":\"halfWidth\",\"type\":\"bool\",\"valueType\":\"SCALAR\",\"value\":{\"__typename\":\"BoolValue\",\"value\":true}},{\"__typename\":\"ContentItemProperty\",\"name\":\"noPaddingTop\",\"type\":\"bool\",\"valueType\":\"SCALAR\",\"value\":{\"__typename\":\"BoolValue\",\"value\":false}},{\"__typename\":\"ContentItemProperty\",\"name\":\"noPaddingBottom\",\"type\":\"bool\",\"valueType\":\"SCALAR\",\"value\":{\"__typename\":\"BoolValue\",\"value\":false}},{\"__typename\":\"ContentItemProperty\",\"name\":\"channel\",\"type\":\"dropdown\",\"valueType\":\"SCALAR\",\"value\":{\"__typename\":\"StringValue\",\"value\":\"5. Norway\"}}],\"children\":[{\"__typename\":\"ContentItem\",\"type\":\"accordionItem\",\"properties\":[{\"__typename\":\"ContentItemProperty\",\"name\":\"title\",\"type\":\"text\",\"valueType\":\"SCALAR\",\"value\":{\"__typename\":\"StringValue\",\"value\":\"What are the shipping and return costs?\"}},{\"__typename\":\"ContentItemProperty\",\"name\":\"text\",\"type\":\"html\",\"valueType\":\"SCALAR\",\"value\":{\"__typename\":\"StringValue\",\"value\":\"
\\n
UPS Standard Delivery to Access Point – 3-5 business days (Free Shipping)
\\n
UPS Standard Home Delivery – 3-5 business days (30 NOK)
\\n
UPS Express Delivery to Access Point – 1-2 business days (150 NOK)
\\n
UPS Express Home Delivery – 1-2 business days (180 NOK)
\\n
\\n
\\n
When exercising the right to withdraw, the customer will assume the cost for return shipping (100 NOK with our pre-paid label).
\"}}]},{\"__typename\":\"ContentItem\",\"type\":\"accordionItem\",\"properties\":[{\"__typename\":\"ContentItemProperty\",\"name\":\"title\",\"type\":\"text\",\"valueType\":\"SCALAR\",\"value\":{\"__typename\":\"StringValue\",\"value\":\"Can I change the delivery address on my order?\"}},{\"__typename\":\"ContentItemProperty\",\"name\":\"text\",\"type\":\"html\",\"valueType\":\"SCALAR\",\"value\":{\"__typename\":\"StringValue\",\"value\":\"
No, for security reasons against fraud, we do not change the delivery address on an order.
\"}}]},{\"__typename\":\"ContentItem\",\"type\":\"accordionItem\",\"properties\":[{\"__typename\":\"ContentItemProperty\",\"name\":\"title\",\"type\":\"text\",\"valueType\":\"SCALAR\",\"value\":{\"__typename\":\"StringValue\",\"value\":\"Can I order online and pick it up in a store or at the headquarters?\"}},{\"__typename\":\"ContentItemProperty\",\"name\":\"text\",\"type\":\"html\",\"valueType\":\"SCALAR\",\"value\":{\"__typename\":\"StringValue\",\"value\":\"
No, unfortunately, we cannot offer this service.
\"}}]},{\"__typename\":\"ContentItem\",\"type\":\"accordionItem\",\"properties\":[{\"__typename\":\"ContentItemProperty\",\"name\":\"title\",\"type\":\"text\",\"valueType\":\"SCALAR\",\"value\":{\"__typename\":\"StringValue\",\"value\":\"Shipping information about my package\"}},{\"__typename\":\"ContentItemProperty\",\"name\":\"text\",\"type\":\"html\",\"valueType\":\"SCALAR\",\"value\":{\"__typename\":\"StringValue\",\"value\":\"
We recommend downloading the courier's app and adding your package to the app.
\\n
This way, you will automatically receive notifications when the package is ready for pickup or a notice to book a delivery time to your address.
\"}}]},{\"__typename\":\"ContentItem\",\"type\":\"accordionItem\",\"properties\":[{\"__typename\":\"ContentItemProperty\",\"name\":\"title\",\"type\":\"text\",\"valueType\":\"SCALAR\",\"value\":{\"__typename\":\"StringValue\",\"value\":\"What happens if I can't pick up my package on time?\"}},{\"__typename\":\"ContentItemProperty\",\"name\":\"text\",\"type\":\"html\",\"valueType\":\"SCALAR\",\"value\":{\"__typename\":\"StringValue\",\"value\":\"
Keep in mind that packages are held by the agent/package box for different periods depending on the delivery option you have chosen, ranging from 3-14 days. It is important that you pick up your package on time before it is returned to us. If the package is not picked up in time and is returned to us, we will charge a handling fee. See our Terms of Purchase §4.
\"}}]}]},{\"__typename\":\"ContentItem\",\"type\":\"AccordionBlock\",\"properties\":[{\"__typename\":\"ContentItemProperty\",\"name\":\"groupHeading\",\"type\":\"text\",\"valueType\":\"SCALAR\",\"value\":{\"__typename\":\"StringValue\",\"value\":\"RETURNS & RECLAMATIONS\"}},{\"__typename\":\"ContentItemProperty\",\"name\":\"halfWidth\",\"type\":\"bool\",\"valueType\":\"SCALAR\",\"value\":{\"__typename\":\"BoolValue\",\"value\":false}},{\"__typename\":\"ContentItemProperty\",\"name\":\"noPaddingTop\",\"type\":\"bool\",\"valueType\":\"SCALAR\",\"value\":{\"__typename\":\"BoolValue\",\"value\":false}},{\"__typename\":\"ContentItemProperty\",\"name\":\"noPaddingBottom\",\"type\":\"bool\",\"valueType\":\"SCALAR\",\"value\":{\"__typename\":\"BoolValue\",\"value\":false}},{\"__typename\":\"ContentItemProperty\",\"name\":\"channel\",\"type\":\"dropdown\",\"valueType\":\"SCALAR\",\"value\":{\"__typename\":\"StringValue\",\"value\":\"5. Norway\"}}],\"children\":[{\"__typename\":\"ContentItem\",\"type\":\"accordionItem\",\"properties\":[{\"__typename\":\"ContentItemProperty\",\"name\":\"title\",\"type\":\"text\",\"valueType\":\"SCALAR\",\"value\":{\"__typename\":\"StringValue\",\"value\":\"Do you offer an extended return policy for Christmas?\"}},{\"__typename\":\"ContentItemProperty\",\"name\":\"text\",\"type\":\"html\",\"valueType\":\"SCALAR\",\"value\":{\"__typename\":\"StringValue\",\"value\":\"
Yes, we offer an extended return policy for all orders placed from November 18 onwards. You can return your purchases until December 31.
\"}}]},{\"__typename\":\"ContentItem\",\"type\":\"accordionItem\",\"properties\":[{\"__typename\":\"ContentItemProperty\",\"name\":\"title\",\"type\":\"text\",\"valueType\":\"SCALAR\",\"value\":{\"__typename\":\"StringValue\",\"value\":\"How do I return products?\"}},{\"__typename\":\"ContentItemProperty\",\"name\":\"text\",\"type\":\"html\",\"valueType\":\"SCALAR\",\"value\":{\"__typename\":\"StringValue\",\"value\":\"
All orders within Sweden come with a return label included in the package. Use this to return the items you wish to send back. If you need a new return label, contact our customer service, and they will provide you with a new one. For orders outside Sweden, please visit our UPS return portal.
\"}}]},{\"__typename\":\"ContentItem\",\"type\":\"accordionItem\",\"properties\":[{\"__typename\":\"ContentItemProperty\",\"name\":\"title\",\"type\":\"text\",\"valueType\":\"SCALAR\",\"value\":{\"__typename\":\"StringValue\",\"value\":\"I need to return part of my order. What happens to my invoice with Klarna?\"}},{\"__typename\":\"ContentItemProperty\",\"name\":\"text\",\"type\":\"html\",\"valueType\":\"SCALAR\",\"value\":{\"__typename\":\"StringValue\",\"value\":\"
Log in to Klarna and pause your invoice due to the return. Return the item(s) to us. As soon as we have received your return, we will process it and update the invoice in Klarna. Once the return is processed, a new/updated invoice will be sent to you via email.
\"}}]},{\"__typename\":\"ContentItem\",\"type\":\"accordionItem\",\"properties\":[{\"__typename\":\"ContentItemProperty\",\"name\":\"title\",\"type\":\"text\",\"valueType\":\"SCALAR\",\"value\":{\"__typename\":\"StringValue\",\"value\":\"I want to file a complaint about a product. How do I proceed?\"}},{\"__typename\":\"ContentItemProperty\",\"name\":\"text\",\"type\":\"html\",\"valueType\":\"SCALAR\",\"value\":{\"__typename\":\"StringValue\",\"value\":\"
If the product was purchased in a store, please contact the store where you bought the item and handle the complaint through them.
Provide the following information so that we can handle your case more quickly and efficiently:
\\n
\\n
Order number for the purchase.
\\n
When the defect was discovered.
\\n
A brief description of the defect.
\\n
A picture of the defect.
\\n
\"}}]}]},{\"__typename\":\"ContentItem\",\"type\":\"AccordionBlock\",\"properties\":[{\"__typename\":\"ContentItemProperty\",\"name\":\"groupHeading\",\"type\":\"text\",\"valueType\":\"SCALAR\",\"value\":{\"__typename\":\"StringValue\",\"value\":\"Order\"}},{\"__typename\":\"ContentItemProperty\",\"name\":\"halfWidth\",\"type\":\"bool\",\"valueType\":\"SCALAR\",\"value\":{\"__typename\":\"BoolValue\",\"value\":true}},{\"__typename\":\"ContentItemProperty\",\"name\":\"noPaddingTop\",\"type\":\"bool\",\"valueType\":\"SCALAR\",\"value\":{\"__typename\":\"BoolValue\",\"value\":false}},{\"__typename\":\"ContentItemProperty\",\"name\":\"noPaddingBottom\",\"type\":\"bool\",\"valueType\":\"SCALAR\",\"value\":{\"__typename\":\"BoolValue\",\"value\":false}},{\"__typename\":\"ContentItemProperty\",\"name\":\"channel\",\"type\":\"dropdown\",\"valueType\":\"SCALAR\",\"value\":{\"__typename\":\"StringValue\",\"value\":\"6. Denmark\"}}],\"children\":[{\"__typename\":\"ContentItem\",\"type\":\"accordionItem\",\"properties\":[{\"__typename\":\"ContentItemProperty\",\"name\":\"title\",\"type\":\"text\",\"valueType\":\"SCALAR\",\"value\":{\"__typename\":\"StringValue\",\"value\":\"Can I change, add, or remove items from my order after it has been placed?\"}},{\"__typename\":\"ContentItemProperty\",\"name\":\"text\",\"type\":\"html\",\"valueType\":\"SCALAR\",\"value\":{\"__typename\":\"StringValue\",\"value\":\"
No, unfortunately, we cannot handle changes to an order once it has been placed.
\"}}]},{\"__typename\":\"ContentItem\",\"type\":\"accordionItem\",\"properties\":[{\"__typename\":\"ContentItemProperty\",\"name\":\"title\",\"type\":\"text\",\"valueType\":\"SCALAR\",\"value\":{\"__typename\":\"StringValue\",\"value\":\"I can't complete my order. What could be wrong?\"}},{\"__typename\":\"ContentItemProperty\",\"name\":\"text\",\"type\":\"html\",\"valueType\":\"SCALAR\",\"value\":{\"__typename\":\"StringValue\",\"value\":\"
Sometimes it helps to switch browsers, for example, to an updated version of Chrome or Edge.
\\n
\\n
If you receive an error message, take a picture of the error message and email it to our customer service (customerservice@stenstroms.com) along with information about which country you are shopping from and where in the shopping process the error message appears so that we can assist you more quickly.
\"}}]},{\"__typename\":\"ContentItem\",\"type\":\"accordionItem\",\"properties\":[{\"__typename\":\"ContentItemProperty\",\"name\":\"title\",\"type\":\"text\",\"valueType\":\"SCALAR\",\"value\":{\"__typename\":\"StringValue\",\"value\":\"I have not received an order confirmation or an email that my package has been shipped. What is the status of my order?\"}},{\"__typename\":\"ContentItemProperty\",\"name\":\"text\",\"type\":\"html\",\"valueType\":\"SCALAR\",\"value\":{\"__typename\":\"StringValue\",\"value\":\"
When we receive your order, we will send an order confirmation to the email address you provided when confirming your order. The same applies when your package is ready to be shipped from us; you will receive an email with the shipping information. If you have not received any emails, it may be due to the order not being completed correctly or a typo in the email address. If you are missing an email, please contact our customer service to check if we have received your order and what the latest status is.
\"}}]},{\"__typename\":\"ContentItem\",\"type\":\"accordionItem\",\"properties\":[{\"__typename\":\"ContentItemProperty\",\"name\":\"title\",\"type\":\"text\",\"valueType\":\"SCALAR\",\"value\":{\"__typename\":\"StringValue\",\"value\":\"I have placed several orders, can you combine them?\"}},{\"__typename\":\"ContentItemProperty\",\"name\":\"text\",\"type\":\"html\",\"valueType\":\"SCALAR\",\"value\":{\"__typename\":\"StringValue\",\"value\":\"
No, unfortunately, we are unable to combine orders.
\"}}]}]},{\"__typename\":\"ContentItem\",\"type\":\"AccordionBlock\",\"properties\":[{\"__typename\":\"ContentItemProperty\",\"name\":\"groupHeading\",\"type\":\"text\",\"valueType\":\"SCALAR\",\"value\":{\"__typename\":\"StringValue\",\"value\":\"Shipping\"}},{\"__typename\":\"ContentItemProperty\",\"name\":\"halfWidth\",\"type\":\"bool\",\"valueType\":\"SCALAR\",\"value\":{\"__typename\":\"BoolValue\",\"value\":true}},{\"__typename\":\"ContentItemProperty\",\"name\":\"noPaddingTop\",\"type\":\"bool\",\"valueType\":\"SCALAR\",\"value\":{\"__typename\":\"BoolValue\",\"value\":false}},{\"__typename\":\"ContentItemProperty\",\"name\":\"noPaddingBottom\",\"type\":\"bool\",\"valueType\":\"SCALAR\",\"value\":{\"__typename\":\"BoolValue\",\"value\":false}},{\"__typename\":\"ContentItemProperty\",\"name\":\"channel\",\"type\":\"dropdown\",\"valueType\":\"SCALAR\",\"value\":{\"__typename\":\"StringValue\",\"value\":\"6. Denmark\"}}],\"children\":[{\"__typename\":\"ContentItem\",\"type\":\"accordionItem\",\"properties\":[{\"__typename\":\"ContentItemProperty\",\"name\":\"title\",\"type\":\"text\",\"valueType\":\"SCALAR\",\"value\":{\"__typename\":\"StringValue\",\"value\":\"What are the shipping and return costs?\"}},{\"__typename\":\"ContentItemProperty\",\"name\":\"text\",\"type\":\"html\",\"valueType\":\"SCALAR\",\"value\":{\"__typename\":\"StringValue\",\"value\":\"
\\n
UPS Standard Delivery to Access Point – 3-5 business days (Free Shipping)
\\n
UPS Standard Home Delivery – 3-5 business days (30 DKK)
\\n
UPS Express Delivery to Access Point – 1-2 business days (150 DKK)
\\n
UPS Express Home Delivery – 1-2 business days (180 DKK)
\\n
\\n
\\n
When exercising the right to withdraw, the customer will assume the cost for return shipping (100 DKK with our pre-paid label).
\"}}]},{\"__typename\":\"ContentItem\",\"type\":\"accordionItem\",\"properties\":[{\"__typename\":\"ContentItemProperty\",\"name\":\"title\",\"type\":\"text\",\"valueType\":\"SCALAR\",\"value\":{\"__typename\":\"StringValue\",\"value\":\"Can I change the delivery address on my order?\"}},{\"__typename\":\"ContentItemProperty\",\"name\":\"text\",\"type\":\"html\",\"valueType\":\"SCALAR\",\"value\":{\"__typename\":\"StringValue\",\"value\":\"
No, for security reasons against fraud, we do not change the delivery address on an order.
\"}}]},{\"__typename\":\"ContentItem\",\"type\":\"accordionItem\",\"properties\":[{\"__typename\":\"ContentItemProperty\",\"name\":\"title\",\"type\":\"text\",\"valueType\":\"SCALAR\",\"value\":{\"__typename\":\"StringValue\",\"value\":\"Can I order online and pick it up in a store or at the headquarters?\"}},{\"__typename\":\"ContentItemProperty\",\"name\":\"text\",\"type\":\"html\",\"valueType\":\"SCALAR\",\"value\":{\"__typename\":\"StringValue\",\"value\":\"
No, unfortunately, we cannot offer this service.
\"}}]},{\"__typename\":\"ContentItem\",\"type\":\"accordionItem\",\"properties\":[{\"__typename\":\"ContentItemProperty\",\"name\":\"title\",\"type\":\"text\",\"valueType\":\"SCALAR\",\"value\":{\"__typename\":\"StringValue\",\"value\":\"Shipping information about my package\"}},{\"__typename\":\"ContentItemProperty\",\"name\":\"text\",\"type\":\"html\",\"valueType\":\"SCALAR\",\"value\":{\"__typename\":\"StringValue\",\"value\":\"
We recommend downloading the courier's app and adding your package to the app.
\\n
This way, you will automatically receive notifications when the package is ready for pickup or a notice to book a delivery time to your address.
\"}}]},{\"__typename\":\"ContentItem\",\"type\":\"accordionItem\",\"properties\":[{\"__typename\":\"ContentItemProperty\",\"name\":\"title\",\"type\":\"text\",\"valueType\":\"SCALAR\",\"value\":{\"__typename\":\"StringValue\",\"value\":\"What happens if I can't pick up my package on time?\"}},{\"__typename\":\"ContentItemProperty\",\"name\":\"text\",\"type\":\"html\",\"valueType\":\"SCALAR\",\"value\":{\"__typename\":\"StringValue\",\"value\":\"
Keep in mind that packages are held by the agent/package box for different periods depending on the delivery option you have chosen, ranging from 3-14 days. It is important that you pick up your package on time before it is returned to us. If the package is not picked up in time and is returned to us, we will charge a handling fee. See our Terms of Purchase §4.
\"}}]}]},{\"__typename\":\"ContentItem\",\"type\":\"AccordionBlock\",\"properties\":[{\"__typename\":\"ContentItemProperty\",\"name\":\"groupHeading\",\"type\":\"text\",\"valueType\":\"SCALAR\",\"value\":{\"__typename\":\"StringValue\",\"value\":\"RETURNS & RECLAMATIONS\"}},{\"__typename\":\"ContentItemProperty\",\"name\":\"halfWidth\",\"type\":\"bool\",\"valueType\":\"SCALAR\",\"value\":{\"__typename\":\"BoolValue\",\"value\":false}},{\"__typename\":\"ContentItemProperty\",\"name\":\"noPaddingTop\",\"type\":\"bool\",\"valueType\":\"SCALAR\",\"value\":{\"__typename\":\"BoolValue\",\"value\":false}},{\"__typename\":\"ContentItemProperty\",\"name\":\"noPaddingBottom\",\"type\":\"bool\",\"valueType\":\"SCALAR\",\"value\":{\"__typename\":\"BoolValue\",\"value\":false}},{\"__typename\":\"ContentItemProperty\",\"name\":\"channel\",\"type\":\"dropdown\",\"valueType\":\"SCALAR\",\"value\":{\"__typename\":\"StringValue\",\"value\":\"6. Denmark\"}}],\"children\":[{\"__typename\":\"ContentItem\",\"type\":\"accordionItem\",\"properties\":[{\"__typename\":\"ContentItemProperty\",\"name\":\"title\",\"type\":\"text\",\"valueType\":\"SCALAR\",\"value\":{\"__typename\":\"StringValue\",\"value\":\"Do you offer an extended return policy for Christmas?\"}},{\"__typename\":\"ContentItemProperty\",\"name\":\"text\",\"type\":\"html\",\"valueType\":\"SCALAR\",\"value\":{\"__typename\":\"StringValue\",\"value\":\"
Yes, we offer an extended return policy for all orders placed from November 18 onwards. You can return your purchases until December 31.
\"}}]},{\"__typename\":\"ContentItem\",\"type\":\"accordionItem\",\"properties\":[{\"__typename\":\"ContentItemProperty\",\"name\":\"title\",\"type\":\"text\",\"valueType\":\"SCALAR\",\"value\":{\"__typename\":\"StringValue\",\"value\":\"How do I return products?\"}},{\"__typename\":\"ContentItemProperty\",\"name\":\"text\",\"type\":\"html\",\"valueType\":\"SCALAR\",\"value\":{\"__typename\":\"StringValue\",\"value\":\"
All orders within Sweden come with a return label included in the package. Use this to return the items you wish to send back. If you need a new return label, contact our customer service, and they will provide you with a new one. For orders outside Sweden, please visit our UPS return portal.
\"}}]},{\"__typename\":\"ContentItem\",\"type\":\"accordionItem\",\"properties\":[{\"__typename\":\"ContentItemProperty\",\"name\":\"title\",\"type\":\"text\",\"valueType\":\"SCALAR\",\"value\":{\"__typename\":\"StringValue\",\"value\":\"I need to return part of my order. What happens to my invoice with Klarna?\"}},{\"__typename\":\"ContentItemProperty\",\"name\":\"text\",\"type\":\"html\",\"valueType\":\"SCALAR\",\"value\":{\"__typename\":\"StringValue\",\"value\":\"
Log in to Klarna and pause your invoice due to the return. Return the item(s) to us. As soon as we have received your return, we will process it and update the invoice in Klarna. Once the return is processed, a new/updated invoice will be sent to you via email.
\"}}]},{\"__typename\":\"ContentItem\",\"type\":\"accordionItem\",\"properties\":[{\"__typename\":\"ContentItemProperty\",\"name\":\"title\",\"type\":\"text\",\"valueType\":\"SCALAR\",\"value\":{\"__typename\":\"StringValue\",\"value\":\"I want to file a complaint about a product. How do I proceed?\"}},{\"__typename\":\"ContentItemProperty\",\"name\":\"text\",\"type\":\"html\",\"valueType\":\"SCALAR\",\"value\":{\"__typename\":\"StringValue\",\"value\":\"
If the product was purchased in a store, please contact the store where you bought the item and handle the complaint through them.
Provide the following information so that we can handle your case more quickly and efficiently:
\\n
\\n
Order number for the purchase.
\\n
When the defect was discovered.
\\n
A brief description of the defect.
\\n
A picture of the defect.
\\n
\"}}]}]},{\"__typename\":\"ContentItem\",\"type\":\"AccordionBlock\",\"properties\":[{\"__typename\":\"ContentItemProperty\",\"name\":\"groupHeading\",\"type\":\"text\",\"valueType\":\"SCALAR\",\"value\":{\"__typename\":\"StringValue\",\"value\":\"Order\"}},{\"__typename\":\"ContentItemProperty\",\"name\":\"halfWidth\",\"type\":\"bool\",\"valueType\":\"SCALAR\",\"value\":{\"__typename\":\"BoolValue\",\"value\":true}},{\"__typename\":\"ContentItemProperty\",\"name\":\"noPaddingTop\",\"type\":\"bool\",\"valueType\":\"SCALAR\",\"value\":{\"__typename\":\"BoolValue\",\"value\":false}},{\"__typename\":\"ContentItemProperty\",\"name\":\"noPaddingBottom\",\"type\":\"bool\",\"valueType\":\"SCALAR\",\"value\":{\"__typename\":\"BoolValue\",\"value\":false}},{\"__typename\":\"ContentItemProperty\",\"name\":\"channel\",\"type\":\"dropdown\",\"valueType\":\"SCALAR\",\"value\":{\"__typename\":\"StringValue\",\"value\":\"1. Sweden\"}}],\"children\":[{\"__typename\":\"ContentItem\",\"type\":\"accordionItem\",\"properties\":[{\"__typename\":\"ContentItemProperty\",\"name\":\"title\",\"type\":\"text\",\"valueType\":\"SCALAR\",\"value\":{\"__typename\":\"StringValue\",\"value\":\"Can I change, add, or remove items from my order after it has been placed?\"}},{\"__typename\":\"ContentItemProperty\",\"name\":\"text\",\"type\":\"html\",\"valueType\":\"SCALAR\",\"value\":{\"__typename\":\"StringValue\",\"value\":\"
No, unfortunately, we cannot handle changes to an order once it has been placed.
\"}}]},{\"__typename\":\"ContentItem\",\"type\":\"accordionItem\",\"properties\":[{\"__typename\":\"ContentItemProperty\",\"name\":\"title\",\"type\":\"text\",\"valueType\":\"SCALAR\",\"value\":{\"__typename\":\"StringValue\",\"value\":\"I can't complete my order. What could be wrong?\"}},{\"__typename\":\"ContentItemProperty\",\"name\":\"text\",\"type\":\"html\",\"valueType\":\"SCALAR\",\"value\":{\"__typename\":\"StringValue\",\"value\":\"
Sometimes it helps to switch browsers, for example, to an updated version of Chrome or Edge.
\\n
\\n
If you receive an error message, take a picture of the error message and email it to our customer service (customerservice@stenstroms.com) along with information about which country you are shopping from and where in the shopping process the error message appears so that we can assist you more quickly.
\"}}]},{\"__typename\":\"ContentItem\",\"type\":\"accordionItem\",\"properties\":[{\"__typename\":\"ContentItemProperty\",\"name\":\"title\",\"type\":\"text\",\"valueType\":\"SCALAR\",\"value\":{\"__typename\":\"StringValue\",\"value\":\"I have not received an order confirmation or an email that my package has been shipped. What is the status of my order?\"}},{\"__typename\":\"ContentItemProperty\",\"name\":\"text\",\"type\":\"html\",\"valueType\":\"SCALAR\",\"value\":{\"__typename\":\"StringValue\",\"value\":\"
When we receive your order, we will send an order confirmation to the email address you provided when confirming your order. The same applies when your package is ready to be shipped from us; you will receive an email with the shipping information. If you have not received any emails, it may be due to the order not being completed correctly or a typo in the email address. If you are missing an email, please contact our customer service to check if we have received your order and what the latest status is.
\"}}]},{\"__typename\":\"ContentItem\",\"type\":\"accordionItem\",\"properties\":[{\"__typename\":\"ContentItemProperty\",\"name\":\"title\",\"type\":\"text\",\"valueType\":\"SCALAR\",\"value\":{\"__typename\":\"StringValue\",\"value\":\"I have placed several orders, can you combine them?\"}},{\"__typename\":\"ContentItemProperty\",\"name\":\"text\",\"type\":\"html\",\"valueType\":\"SCALAR\",\"value\":{\"__typename\":\"StringValue\",\"value\":\"
No, unfortunately, we are unable to combine orders.
\"}}]}]},{\"__typename\":\"ContentItem\",\"type\":\"AccordionBlock\",\"properties\":[{\"__typename\":\"ContentItemProperty\",\"name\":\"groupHeading\",\"type\":\"text\",\"valueType\":\"SCALAR\",\"value\":{\"__typename\":\"StringValue\",\"value\":\"Shipping\"}},{\"__typename\":\"ContentItemProperty\",\"name\":\"halfWidth\",\"type\":\"bool\",\"valueType\":\"SCALAR\",\"value\":{\"__typename\":\"BoolValue\",\"value\":true}},{\"__typename\":\"ContentItemProperty\",\"name\":\"noPaddingTop\",\"type\":\"bool\",\"valueType\":\"SCALAR\",\"value\":{\"__typename\":\"BoolValue\",\"value\":false}},{\"__typename\":\"ContentItemProperty\",\"name\":\"noPaddingBottom\",\"type\":\"bool\",\"valueType\":\"SCALAR\",\"value\":{\"__typename\":\"BoolValue\",\"value\":false}},{\"__typename\":\"ContentItemProperty\",\"name\":\"channel\",\"type\":\"dropdown\",\"valueType\":\"SCALAR\",\"value\":{\"__typename\":\"StringValue\",\"value\":\"1. Sweden\"}}],\"children\":[{\"__typename\":\"ContentItem\",\"type\":\"accordionItem\",\"properties\":[{\"__typename\":\"ContentItemProperty\",\"name\":\"title\",\"type\":\"text\",\"valueType\":\"SCALAR\",\"value\":{\"__typename\":\"StringValue\",\"value\":\"What are the shipping and return costs?\"}},{\"__typename\":\"ContentItemProperty\",\"name\":\"text\",\"type\":\"html\",\"valueType\":\"SCALAR\",\"value\":{\"__typename\":\"StringValue\",\"value\":\"
Within Sweden, we offer free shipping and free returns. Within Europe, shipping to a UPS Access Point is free.
\\n
For returns outside Sweden, a return fee will be charged. Please see our Terms of Purchase §6 for the correct return fee.
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No, for security reasons against fraud, we do not change the delivery address on an order.
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No, unfortunately, we cannot offer this service.
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We recommend downloading the courier's app and adding your package to the app.
\\n
This way, you will automatically receive notifications when the package is ready for pickup or a notice to book a delivery time to your address.
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Keep in mind that packages are held by the agent/package box for different periods depending on the delivery option you have chosen, ranging from 3-14 days. It is important that you pick up your package on time before it is returned to us. If the package is not picked up in time and is returned to us, we will charge a handling fee. See our Terms of Purchase §4.
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Yes, we offer an extended return policy for all orders placed from November 18 onwards. You can return your purchases until December 31.
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All orders within Sweden come with a return label included in the package. Use this to return the items you wish to send back. If you need a new return label, contact our customer service, and they will provide you with a new one. For orders outside Sweden, please visit our UPS return portal.
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Log in to Klarna and pause your invoice due to the return. Return the item(s) to us. As soon as we have received your return, we will process it and update the invoice in Klarna. Once the return is processed, a new/updated invoice will be sent to you via email.
\"}}]},{\"__typename\":\"ContentItem\",\"type\":\"accordionItem\",\"properties\":[{\"__typename\":\"ContentItemProperty\",\"name\":\"title\",\"type\":\"text\",\"valueType\":\"SCALAR\",\"value\":{\"__typename\":\"StringValue\",\"value\":\"I want to file a complaint about a product. How do I proceed?\"}},{\"__typename\":\"ContentItemProperty\",\"name\":\"text\",\"type\":\"html\",\"valueType\":\"SCALAR\",\"value\":{\"__typename\":\"StringValue\",\"value\":\"
If the product was purchased in a store, please contact the store where you bought the item and handle the complaint through them.
Using only the best fabrics and trims, we craft classic and contemporary clothing that has become internationally renowned. The perfect fit and feel based on more than 125 years of sustainable craftsmanship.
At Stenströms, we want to maintain the highest possible quality in everything we do. We choose to look at quality from three perspectives – it’s about our philosophy that guides us in everyday life, the products we offer, and our relationships with the world around us. With this as our starting point, we work to create attractive products that people want and can use for a long time and that people feel safe to wear, again and again. We call this Sustainable Craftsmanship.
We strive to make improvements in everything we do and consciously manage our impact on people, the environment and society. Our ambition is to make positive difference at all stages of our value chain, and we make sure that established policies are followed. By being transparent about how we work, we want people feel safe wearing our products and that they have been manufactured responsibly.
The products we design, shall stand the test of time, both for life’s major events and in everyday life. For us, quality means creating timeless designs, the pride we feel for the craftsmanship of making the garments and our conscious choice of materials. Together, this gives potential for the garments to be used for many occasions and may also be passed down to future generations.
Quality means being in close collaboration with our suppliers, having good relationships with our retailers and customers, but also our commitment to society. We have a responsibility for how our suppliers act in sustainability matters, from managing environmental impact to how their employees are treated. It is also important for us to actively drive positive change in society, as well as in the fashion industry.
In our sustainability report, you are invited to read more about our sustainability journey and we share the highlights from the past year.
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Discover our latest mens’ news and find your wardrobe favorites for this season and beyond. We offer everything from stylish shirts to warm and comfortable knitwear, as well as a wide range of accessories. Whether you're looking for something to wear to work, for a festive occasion, or for a casual weekend, we at Stenströms have everything you need to complement your wardrobe with comfortable and stylish garments. Explore our latest news below.
The Essential go-to garments that offer an effortlessly elegant style for every day. These classic, timeless pieces are among the most important and versatile items in your wardrobe, valued for their reliability and flexibility.
The key to the perfect wardrobe is investing in timeless, classic pieces that never go out of style. With staples such as the classic white and light blue shirts, you can build a reliable wardrobe that will serve you year-after-year.
The superslim model is designed for the man who wants an extra slim shirt with perfect mobility. This is our slimmest fit with slim sleeves and a narrow armhole. The body has two darts in the back.
Our Slimline fit is tailored but not too tight. It has darts in the back for a nicer silhouette and for that extra detail to the design. It has a slimmer cut than our models Fitted Body and Comfort. Slimline creates a tasteful, tailored feeling.
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This is our most common model. Designed for the man who wants a natural and comfortable fit. The cut is slightly tailored and the body has two pleats in the back for better mobility.
The shirt model Comfort is designed for the man who is seeking a comfortable and spacious fit. It has a relaxed, straight fit with pleats at the back for good mobility and a plain front, which gives the shirt model an updated look. If you are seeking a shirt model that combines comfort and style, the Comfort shirt is your perfect choice.
1899 is a shirt line where we use the finest fabrics and shape each shirt detail to perfection and combine it with innovative tailoring. The fabric used for the men's shirts is most of the time made of the high-quality American long-staple Supima cotton, for unbeatable quality.
\\n
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1899 comes in two shirt models: 1899 and 1899 Slim. 1899 has a tailored fit with two darts in the back. 1899 Slim has an even more tailored fit, also with two darts in the back.
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Note that there is One body-sizeper collar-size, in contrast to our other shirts where there is one body-size per every other collar. Learn more about the 1899 collection here.
One of the greatest advantages of a contrast shirt is its versatility. It can be worn in both formal and informal settings and can easily be dressed up or down depending on the occasion.
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To create a more casual look, simply pair your contrast shirt with jeans and a pair of great sneakers. Alternatively, for a more formal style, you can wear a contrast shirt with tailored pants and a blazer, along with stylish accessories such as a tie or pocket square with a pair of elegant shoes. Regardless of your preference, you will look sophisticated and stylish. Discover our selection of contrast shirts below.
The linen shirt is one of our most popular shirts during the warmer months, and we understand why! It is a stylish and airy garment that is easy to add to your current wardrobe. A classic white linen shirt is a timeless garment that should be a part of every man's wardrobe. The shirt is versatile and perfect for casual summer days. We offer both short-sleeved and long-sleeved linen shirts for men.
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Linen thread is made from the flax plant. It is a strong, smooth fiber, which gets softer by time and wash. Owing to its minimal elasticity, the fabric wrinkles easily. A linen shirt is light and airy to wear, ideal for summer. This versatile garment is not only comfortable and cool but also a timeless classic that can be dressed up or down, making it perfect for all occasions. For a casual day at the beach, the linen shirt is perfect to pair with a pair of swim shorts. If you want to opt for a more sophisticated look, you can pair the linen shirt with a pair of light tailored pants.
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Select from our range of linen shirts available in classic, timeless hues as well as this season's latest colors and patterns. If you're intrigued to discover the history of linen, the art of linen cultivation, and the unique European supply chain we have today, learn more about it here.
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The popular jersey program for the modern businessman is here to stay. At Stenströms we work with two different types of jersey: technical jersey and cotton jersey. Our jersey shirts are designed to last season after season, for a sporty and stylish look.
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Technical jersey
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The technical jersey material, also called four-way stretch inaugurates the era of sporty wear with a classic style. The jersey material is an exclusive knitted combination of polyamide microfibre and LYCRA® made in Italy.
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Polyamide and LYCRA® together form a fabric that is extremely light and very pleasant against the skin.
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A material that fits perfectly when traveling and that also is pleasant to wear after a workout on the way to the office.
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The advantages of the technical jersey:
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- Breathability
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- Soft and comfortable
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- Wrinkle free
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- Elastic comfort
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- Quick drying
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Cotton jersey
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Cotton jersey is a light and elastic material with a comfortable, natural feel. Our cotton jersey is made from exclusive yarns made in 100% cotton. A flexible knitted fabric with extra-long fiber and double-twisted cotton makes the fabric both durable and extra soft. The material gives you a T-shirt feeling in a stylish shirt.
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The benefits of cotton jersey:
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- Breathability
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- T-shirt feeling
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- Soft and comfortable
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- Elastic comfort
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The jersey materials offer excellent performance and are ideal for shirts, for their soft and elastic comfort. The elastic fibers allow you to move freely without compromising your style. The fabric offers a high level of breathability and remains flawless wash after wash, it's the perfect combination between style and quality.
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Here you will find shirts with extra long sleeves, 4.5 cm longer than a regular shirt and the length of the shirt also increases by 5cm.
Discover our range of Essential shirts that are always available in our collections, regardless of the season. Here you will find everything from casual and formal shirts in plain white and light blue, contrasting shirts, stylish striped shirts and classic denim shirts.
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Choose between the fits Slimline and Fitted body and if you are interested in knowing more about our fits, you can read more here.
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With our Essential shirts, you can easily build a wardrobe that will work year-after-year, for any occasion. For formal events, pair a white or light blue shirt with an elegant tie and hankie for a sharp look.
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But it's not just formal occasions that require consideration when it comes to your wardrobe. For everyday wear, it's important to have clothing that is both comfortable and stylish, like our denim shirts. Invest in an Essential shirt today and start building the perfect wardrobe that will take you from work to the weekend with ease.
Shirts are essentials in every man's wardrobe – no other piece is as classic and versatile as the humble men's shirt.As a master shirtmaker, Stenströms offers exclusive clothes – stylish shirts with a modern fit, including business shirts for that important meeting, casual shirts for a stylish but relaxed vibe, and dress shirts for a tailored look. We have a wide range of timeless, high-quality shirts, so you’re sure to find the perfect shirt for every event.
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Find the right fit at Stenströms
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Stenströms has a choice of six fits for men's shirts, so everyone can find their perfect cut.
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Superslim – A close fitting and figure-hugging model.
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Slimline – Our most popular model – a slim-fit shirt that offers a good range of movement.
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Fitted Body – Also known as regular fit. This shirt offers more freedom of movement thanks to the two pleats at the back.
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Comfort – Our roomiest shirt, with a straight cut.
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1899 and 1899 Slim – Our finest shirts, with the highest quality tailoring and attention to detail. The Slim has a narrower fit.
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How to wear an Oxford shirt?
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The Oxford shirt is a real chameleon – a master at adapting to any occasion. Paired with chinos, it has a preppy, relaxed and casual vibe. If you are going for a more formal look, the Oxford shirt can be worn with a suit jacket and tie. If you’re new to Oxford shirts, start your collection with a classic blue or white shirt that will work in every situation.
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What is a button-down shirt?
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Button down means that the shirt collar has small buttons that hold the collar points in place. The shirt is sporty and relaxed rather than formal, making it a firm favourite in our casual shirt collection. Try a button-down shirt under a sweater for a modern and stylish look.
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Can you wear a men's shirt without a tie?
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A tie is a nice touch, and either a bow tie or tie is a must for formal dress codes. If you are going for a casual look, there is no need to wear a tie, and a shirt such as an Oxford shirt can be worn with the top button left undone. A scarf can be a chic alternative if you prefer not to wear a tie.
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Should you tuck in your shirt?
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Generally speaking, yes, men's shirts should always be tucked in. However, some shorter, more casual shirts, like denim shirts or some linen shirts, can be worn without being tucked into trousers. Consider the overall look, which should be relaxed yet stylish. As a rule of thumb, an untucked shirt should end midway down the length of your trouser fly – any longer and it needs tucking in.
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Stenströms materials
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First of all, let's talk about the difference between materials and fabrics. When we talk about twill, twofold stretch, oxford, denim and jersey, we are talking about different types of fabrics, not materials. When we talk about materials, we mean things like cotton and linen. Both are natural materials and the most exclusive and comfortable choice because they are breathable and feel good against the skin. Most of Stenströms’ shirts are made from 100% finest Egyptian cotton, which is a sustainable, durable and soft material.
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Which style of shirt collar should I choose?
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Find the right shirt collar to suit your features and style. We have a wide range of collars to choose from, with more than 20 different models in our range. See our collar guide to help you find the right one for you.
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What should I wear with a shirt?
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Men's shirts are a wardrobe staple and so versatile you can wear them for most occasions, dressed up or down depending on what you pair them with. For a formal look, wear a shirt with a suit and jacket, and a tie or bow tie. For a more casual vibe, layer a shirt under a knitted jumper with chinos and jeans.
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How should my shirt fit?
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The most popular and common fit for men's shirts is slimline. Men's shirts should be comfortable and not feel tight anywhere. The shoulder seam should lie at the point where your shoulder ends and your arm begins. The cuff should end at your wrist, but if you are also wearing a suit jacket, the cuff of the shirt should extend about 1–2 cm. You should be able to fit two fingers inside the collar when it is buttoned, and the shirt should not be too tight across the chest causing the buttons to pull. To find the right shirt for you, use a tape measure and consult our size and fit guide.
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What is the best way to wash shirts?
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Follow the washing instructions on the label. Use a mild laundry detergent, and select your washing machine’s delicate cycle, or the shirt programme if there is one, and a low spin cycle. Then place the shirt on a hanger, fasten all the buttons and let it air dry.
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What should I wear to work?
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Check if your office has a dress code, and if it does, follow it. If not, something like an Oxford shirt is a safe choice when you want to be smart but not overdressed. Oxford shirts often have a classic button-down collar or a bold cutaway collar, both of which are great for the office. For a more casual look, try our washed cotton, denim, flannel or linen shirts.
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What type of shirt do you wear with suits?
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If you're wearing a slim fit suit, it's a good idea to choose a slim fit shirt or choose a regular fit with a more casual suit. A classic white shirt is a safe bet that goes with everything. A light blue or light purple shirt is a good choice for blue suits. Green and brown shirts go well with grey suits, and you can wear any shirt colour with black suits.
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Which colour shirts match my suit?
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For more formal events, you are expected to wear a black, navy or charcoal suit and white dress shirt. However, for business casual or smart casual events, the colour of the shirt is optional, and you could, for example, coordinate your shirt with a bow tie or tie and pocket square. See our guide for more tips and advice on dress codes.
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Shirts in summer
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We love wearing a summery short-sleeved men's linen shirt over our swim shorts on the way to the beach, or a relaxed, patterned shirt for a casual barbecue at a neighbour's house. Our range includes shirts in one colour or patterned shirts in various materials so you can be sure to find something that suits your style. For maximum coolness, roll up the sleeves twice for a chic 50s look. Don't forget to take a look at our polo shirts and t-shirts.
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Can you wear a tie with a short-sleeved shirt?
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Possibly, if you are a pilot or if you are forced to by your dress code at work. If neither of those apply, we really think the answer is no. If you need to dress formally in the warmer months, just tough it out with a long-sleeved shirt.
A V-neck sweater is a timeless wardrobe staple that's both versatile and easy to match with other clothing items.
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Our collection of V-neck sweaters features many colors in different knits and materials. If you're looking to add a touch of luxury and sophistication to your wardrobe, you might consider a soft cashmere sweater paired with a suit for a sophisticated look. On the other hand, a plain merino wool sweater is an excellent choice for the office, providing both comfort and style, especially when paired with tailored pants. For a more relaxed outfit, wear your V-neck sweater with jeans or chinos for a casual yet fashionable look. Explore our range of V-neck sweaters and find your new favorite today.
Half-zip sweaters featuring a zipper in the collar, proving a versatile and popular garment that many men love to wear.
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With a wide variety of materials, colors and knitted textures, the half-zip sweater offers endless possibilities for outfit combinations.
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The sweater is perfect for creating a relaxed yet sophisticated look when wearing it over a shirt or T-shirt. Whether you prefer a more formal outfit with tailored pants and a shirt or a more casual style with jeans, a half-zip sweater will provide the perfect balance.
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At Stenströms, we offer a selection of essential colors such as beige, gray and various shades of blue, as well as seasonal brighter hues. Discover our range of half-zip sweaters today!
Looking for a versatile and stylish addition to your wardrobe? Look no further, the roll neck is a timeless classic that never goes out of style.
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With its high collar and elegant design, the roll neck is the perfect choice for chilly Autumn days when you want to look your best while staying warm. We offer a range of roll necks in different materials, textures and classic colors, so you're sure to find one that fits your personal style.
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Not only does a roll neck provide warmth and comfort, but it's also a versatile piece that can be styled in many different ways. By adding accessories, you can take your roll neck sweater from casual to more formal, or simply add an extra touch of style.
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For a more formal look, pair it with a blazer or suit, while for a casual everyday look, wear it with a pair of jeans or chinos. So why wait? Discover our selection of men's roll necks today and find your new favorite wardrobe staple!
Every man should have a few classic and elegant Essential sweaters in his wardrobe. No matter what type of sweater you're looking for, our range of sweaters has something for everyone, regardless of your style preference. From the stylish half-zip sweater and minimalist cardigan to the soft and comfortable college sweater and timeless crew neck merino wool sweater, there is something for every taste in our offer. And let's not forget our V-neck sweater - a versatile sweater that never goes out of style.
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We offer several classic colors, such as navy blue, green, classic gray and beige, which can easily be paired with other garments in your wardrobe. Whether you're looking for a sweater to wear to work or a casual weekend outfit, we've got you covered. With our wide range of elegant knitwear, you'll always be ready for any occasion.
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Looking for style inspiration on how to wear a half-zip sweater?
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Our half-zip sweaters are the perfect addition to any wardrobe, providing a relaxed and comfortable style that is perfect for both work and a casual Sunday. For a trendy and casual look, pair our half-zip sweater with a T-shirt, a classic pair of denim jeans and sneakers. This effortless look is perfect to wear at home or when meeting up with friends for a coffee. If you're looking to dress-up your half-zip sweater for work, consider layering it over a shirt for a modern office look.
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Crew neck sweaters for all seasons
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The crew neck sweater in merino wool is perfect all year-round, regardless of the season. During the winter, they provide warmth when layered under a coat or jacket, while during Spring and Autumn, they are ideal for layering and adjusting your outfit to changing temperatures. Even during the Summer, a thinner crew necked sweater is perfect for cool evenings.
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How to style a V-neck sweater for your everyday look?
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To incorporate a V-neck sweater into your everyday look, pair with a nice jacket or blazer and choose tailored pants or jeans that suit the occasion. For a casual style, you can wear the V-neck sweater over a T-shirt with sneakers, while dressed shoes can elevate a more formal look.
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One of the benefits of a V-neck sweater is its versatility. It can be dressed up or down depending on the occasion, making it a great option for a range of settings. Whether you're running errands or heading to work, a V-neck sweater can add a touch of elegance to your outfit without being too formal.
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No matter which Essential sweater you choose, it's important to have one in your wardrobe that can be worn for different occasions. Our classic color range and different models allow you to mix and match your clothing stylishly and easily. Explore our range of Essential sweaters today and find the perfect sweater for you.
Discover our classic, high-quality men’s knitwear in a range of different styles. We have everything from plain merino wool jumpers to soft and luxurious cashmere jumpers, or try a classic knitted jumper with or without a collar to add a touch of comfort and elegance to every occasion. Knitted jumpers can be worn in the office over a t-shirt or shirt, or try layering our jumpers in merino or cashmere wool with a vest in colder weather.
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What to wear with a sweatshirt?
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Our men’s sweatshirts and hoodies in the finest cotton and Italian fleece are great for casual wear – perfect for exercising or lounging on the sofa. Combine them with a pair of our sleek sweatpants for a stylish, high-quality tracksuit.
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Knitwear for every season
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Our range includes luxury men's jumpers and jersey jumpers in premium materials. Go for slightly darker colours for the winter season and lighter and bolder colours for spring and summer. Choose between classic V-neck and crew neck jumpers, sporty half-zips with a collar and a short zip at the neck, elegant cardigans, sweatshirts and hoodies.
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Which material is best for jumpers?
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A warm men's jumper made from natural materials will last for years, feel luxurious and be comfortable to wear. Our knitwear is available in the finest cotton, cashmere, cotton fleece and merino wool. We choose our materials carefully and always put quality first.
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What to wear with a knitted jumper for everyday?
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In its simplest form, a knitted jumper is informal but smart. Try pairing one with a casual shirt and jeans or chinos. Match the shirt with the jumper or wear a patterned shirt with a jumper that coordinates with one of the shirt’s colours. At times of the year when temperatures fluctuate, a vest is a great addition to a knitted jumper for an extra layer of warmth.
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How to wash wool jumpers
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Wash in cool water, either by hand or using the wool cycle of your washing machine, and use a detergent made for delicate fabrics or especially made for washing wool, cashmere or merino wool. Lay the jumper flat on a towel to dry. Before washing knitwear try airing it first because generally speaking high-quality wool should be washed as rarely as possible.
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Which jumper should I wear for which occasion?
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Paired with the right clothes, a fine-knit men's V-neck or crew neck jumper can look more formal. These classic necklines can be worn with shirts and suits in cold weather. A cable knit jumper or a men's jumper with a collar and a zip at the neck is more casual and is best suited to leisure activities in the countryside, preferably accompanied by a warm and stylish vest on chilly days.
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What size men's jumper should I choose?
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Choose your usual size for fine-knit jumpers – they should be worn fairly close to the body. Cable knit or chunky knit jumpers can be worn slightly baggier. The right size should feel relaxed but look neat.
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How should you wear a knitted jumper?
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For informal events, you can wear a knitted jumper on its own over a t-shirt or shirt with chinos or jeans. If you want your jumper to feel more formal, say for office wear, you can dress it up with a shirt and add a tie or bow tie. A suit or a jacket with chinos look great with a knitted jumper. Remember that a men's jumper with a zip fastening gives a more casual impression, while crew necks and V-necks are classics that work for almost all occasions.
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Cardigan or jumper?
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Both are equally warm, but suitable for different occasions. A men's cardigan made from a quality fabric can serve as a stylish alternative to a jacket in the colder months – provided the occasion is casual enough. A jumper with a collar, or a slightly lighter jumper in merino wool or cashmere makes a great extra layer over a shirt and under a jacket.
The hankie is a great accessory that will take your outfit to the next level. There are not that many rules on how you should fold your hankie, but do you want to be correct read about the dress codes.
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The simple straight folding would we say is best for more formal events such as weddings, and other types of folding are more suitable for work or dinner parties. \\nIf you wear a tie, make sure to match the colors of the tie and hankie, but do not wear exactly the same print, it can look a bit over-styled.
Detail is everything, make sure to look flawless for dressed occasions. Offering an addition to your style, our ties come in silk and wool, designed for timeless versatility with a focus on style and classic elegance.
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What pocket square should you wear with a tie?
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Combining different colours and patterns on your shirt, tie and pocket square can easily get out of hand. Stick to a consistent colour scheme and try to create a balance between clothes and accessories. For example, wearing a light blue shirt with a dark blue tie combined with a pocket square with a blue pattern that picks up the colours of the tie and shirt looks super stylish.
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Should you wear a tie to a funeral?
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If you have received a formal invitation to a funeral, a dress code is sometimes given. If that’s the case, you should always follow it. If there is no dress code, it is considered appropriate to wear a dark, solid-coloured tie with a dark suit or jacket. A white tie traditionally means that you are closely related to the deceased. Read more about dress codes here.
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How to tie a tie
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Ties are the most popular of all men's accessories. But no matter how nice the tie is, it's nothing without a fancy knot! Learn how to tie the most common knots with our step-by-step guide.
Add detail to your style with a scarf designed for timeless versatility. With a focus on elegant design, interesting patterns and subtle colors, these scarves come in silk, cashmere and wool.
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How to wear a scarf
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A wide scarf can be worn unknotted and draped straight over your wool coat or nonchalantly tied around your neck. Narrower scarves can be tied with a hacking knot at your throat and tucked into the collar of a shirt, or even simply used to dress up a t-shirt.
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When should I wear a scarf?
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A scarf is an elegant piece and no other accessory offers as much variety and personality as a scarf – it is the ultimate way to enhance an everyday outfit effortlessly. A scarf is suitable for every informal occasion, such as a walk in the countryside or a dinner with friends. But a scarf can also be used instead of a tie or bow tie for a formal dinner with a suit.
Details are everything, make sure to look flawless for the big day or that special occasion that you’ll remember for a long time. This selection consists of classic bow-ties that fits to our tuxedo- and white tie shirts.
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What colour bow tie should I wear?
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According to the rules of etiquette, you should always wear a black bow tie with black tie, and a white bow tie with white tie. In all other circumstances, you are free to choose your bow tie’s colour. If you want to dress down the bow tie, you can pair it with a casual shirt and a fine knitted sweater or cardigan. The more adventurous choose a bow tie that stands out, for example with a bold pattern or in a bright colour.
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Tie or bow tie for a wedding?
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Check the dress code carefully. If the couple has specified black or white tie, you are expected to wear a white or black bow tie. For any other dress code, the choice between tie and bow tie is a matter of personal preference.
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When can you wear a bow tie?
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Whether to wear a tie or a bow tie is a matter of taste, but traditionally, ties have been the go-to accessory for classic looks, such as when wearing suits and blazers. Bow ties have traditionally been used for more formal occasions and are often worn with black or white tie. Wearing a bow tie is a highly personal choice and it works with all types of shirts.
A cufflink is one of those little details that take your style to a higher level. Our collection of cufflinks has a classic design with simple and elegant details for your double cuff shirts.
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French cuffs or single cuffs?
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French cuffs have a length of fabric that is folded back upon itself and are a stylish detail that adds a touch of prestige to your shirt. They can be worn with a suit for a special occasion when you want to feel extra smart or as an interesting twist for dressy occasions when a classic shirt feels too casual. Use a pair of our cufflinks to fasten your French cuffs.
Details are everything, make sure to look flawless for the big day or that special occasion that you’ll remember for a long time. This selection consists of classic studs that fits to our tuxedo- and white tie shirts.
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How to choose shirt studs
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Our stylish dress shirts are buttoned with studs. We have a choice of black and white, choose the colour that matches your cufflinks and the watch you plan to wear with your outfit. Studs are a stylish accessory that complete your look when wearing black or white tie.
Looking to add some style and warmth to your winter wardrobe? Our range of men's hats has you covered, with options available in a variety of colors like navy, grey, off-white and black, as well as different materials such as cozy merino wool, cotton and luxurious cashmere, ensuring that you'll stay warm and cozy during the colder season.
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Keep warm in our elegant men's hats
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Men's hats are the perfect addition to your outfit during the colder months, keeping your head and ears warm while also adding a touch of style to your look. Whether you're running errands, commuting to work, or enjoying the great outdoors, a hat is an essential accessory that will keep you comfortable and stylish.
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How to style the hat
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When it comes to styling a hat, the possibilities are endless. A beanie hat can be worn with a casual outfit like a vest and a sweater for a relaxed weekend look or paired with a coat and scarf for a more polished appearance. Don't let the cold weather get you down - elevate your style and stay warm with our collection of men's hats. Find the perfect hat to match your style and keep you warm all winter long.
Sometimes, it’s all in the details. A premium shirt in the finest and most beautiful material deserves at least one luxurious detail to complete your look: a stylish tie, a bow tie or a scarf.
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Give your suit an extra flourish with a beautiful pocket square in the breast pocket. Shirt studs and cufflinks, though small, are key details that add the finishing touch to black or white tie. Our men’s accessories such as ties, bow ties, scarves and pocket squares are stylishly designed and always of the highest quality, because we only use the best and finest materials.
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For those extra fancy occasions you can find the dress code White tie. The White tie shirt has a wing collar and single cuffs, where you must use studs.
If the invite states Tuxedo as the dress code, then you must wear a tuxedo shirt and not just the black tuxedo.
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A tuxedo shirt has a pleated front and French cuffs. In our collection of twofold tuxedo shirts you will find some shirts where the buttons are hidden on the front, and some where you can see the buttons. The buttons on a tuxedo shirt should always be black, just as the bowtie.
Attending a wedding ceremony, a gala, or any other formal event that requires the formal White Tie dress code? Then a white waistcoat is a must-have to complete your outfit.
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On our website, you can find white waistcoats in cotton piqué with mother-of-pearl buttons that fit perfectly with our white tie shirts.
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Traditionally, a white waistcoat should be worn under a tailcoat, and it should align with the waistline of the coat or be no more than one to two centimeters below it. It's important to note that all buttons on the waistcoat should be fastened to create a sleek and stylish look.
At Stenströms we never compromise on quality – whether it's fabrics, cuts or seams. We are master shirtmakers and have been since we made our first shirt in 1899.
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Through years of experience and hard work, we have found the golden ratio between the quality of the shirt and the ability to customise the shirt according to your wishes. You receive premium quality and the benefits of customised craftsmanship as well as the opportunity to enjoy a great product wherever you are in the world. This is where you'll find luxury men's evening shirts. These are our very finest, most elegant and highest quality shirts for your golden moments.
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Can I buy a bespoke shirt?
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Our Made to Measure concept allows you to create your own Stenströms shirt according to your personal measurements and preferences. Visit one of our retailers and choose from a wide range of fabrics, colours, collars and cuffs. With our unique details, you can create a personalised dress shirt that is guaranteed to fit you perfectly.
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What should you wear to a wedding?
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A tuxedo is standard party wear for many celebrations. It should be worn with the finest of all dress shirts, the tuxedo shirt, which has a special collar, single or French cuffs with cufflinks and preferably pleats, as well as a concealed button on the chest. According to classic menswear etiquette, the bow tie should be black or dark blue, but nowadays other colours are often used. Add a cummerbund in the same colour for extra special occasions. Here are all our accessories.
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Dress codes
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You have received an invitation with a dress code. Dress codes are not always easy to understand, so you need to decode the dress code to arrive at the event wearing the right clothes. Respecting the dress code for a wedding, for example, is respecting the wishes of the hosts. Read more about dress codes and get our help to find the right clothes for the right occasion.
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What type of shirt should I wear with a tux?
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If you have received an invitation with the dress code black tie, a black tuxedo is not enough; you must also wear a tuxedo shirt. A tuxedo shirt often has a pleated front and French cuffs. In our collection of tuxedo shirts, you will find classic and timeless models for a touch of elegance that you can wear for years to come.
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What does a tuxedo shirt look like?
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Stenströms’ tuxedo shirts come in a variety of designs, from classic looks to more modern interpretations. They are always of the highest quality with tailored, meticulous details. A tuxedo shirt can be white or champagne coloured. It can have single or French cuffs that fasten with cufflinks. The chest is often pleated, and the tuxedo shirt often closes with black or white studs.
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What fabric should I choose for my tuxedo shirt or white tie shirt?
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All Stenströms’ shirts are of the highest quality and made from the finest cotton. They are breathable, comfortable and feel soft against the skin. Our tuxedo shirts and white tie shirts are made from different types of cotton fabric, such as our favourite twofold stretch, which gives great freedom of movement and a premium look, or our piqué, which is also a cotton fabric with a waffled texture and a nice drape.
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Which accessories go with which type of shirt?
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Black tie and white tie both require a bow tie, never a tie. According to the rules of etiquette, a white bow tie and a white pocket square must be worn with a white tie shirt. For a tuxedo, the colours of the bow tie and pocket square are somewhat freer, but the classic colours are dark blue or black. Tuxedo shirts can also be accessorised with luxurious details such as studs and cufflinks.
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What should I wear with a tuxedo?
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A tuxedo shirt has a special collar, single or French cuffs with cufflinks and preferably pleats, as well as a concealed button on the chest. Stenströms has an extensive range of high-quality tuxedo shirts. Made from the finest cotton, with crisp cuts and tailored details, this shirt is the centrepiece of your outfit and a joy to wear. The rules of etiquette state that it should be worn with a black or dark blue bow tie, but nowadays other colours are often used. Add a cummerbund in a matching colour when you want to dress to impress.
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What should I wear with white tie?
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Wear a white or champagne coloured white tie shirt in one of our comfortable cotton fabrics such as piqué with your tailcoat. The shirt can be plain or pleated across the chest and the sleeves end with a single starched cuff. Accessories include a white bow tie and white pocket square, which should appear as a narrow strip in the breast pocket. Black socks and black patent leather shoes complete the outfit.
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Can you wear a tie with a tuxedo?
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According to the rules of etiquette, a bow tie must always be worn with black or white tie. Wear a white bow tie with white tie, and a black or dark blue tie with a tuxedo. It is, however, slightly more acceptable to wear different coloured bow ties with tuxedos. See Stenströms’ range of accessories.
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Can you wear an ordinary dress shirt with a tuxedo?
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On the grandest and most special occasions, it's important to show respect for those who have invited you to the party and come dressed appropriately. While a dress shirt can be incredibly stylish, it never comes close to being as luxurious and elegant as a white tie shirt or tuxedo shirt. The difference lies in the exclusive materials, elaborate details and tailored cut.
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Discover our selection of timeless and classic men's t-shirts and men’s polo shirts made from the highest quality natural materials such as cotton, linen and merino wool. A polo shirt with short sleeves is the ultimate in casual wear and it works for most everyday events: from a golf shirt to brunch with friends or just a casual day at home.
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What is the difference between a t-shirt and a polo shirt?
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A classic polo shirt for men is a cross between a short-sleeved top and a shirt. Polos have a soft collar and are made from a woven material, so they are breathable yet smart. Stenströms has polos in linen, cotton and terry cotton.
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What colour polo shirt or t-shirt should I choose?
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Polo shirts and t-shirts are classic and stylish day-to-day pieces that every man should have in his wardrobe. When it comes to colours, you can choose freely because it is a casual piece, so choose the colour that reflects your feelings and mood. If you're looking to dress up a polo shirt, stick to muted colours like navy blue or black. If you're feeling adventurous, try pink, orange or even aqua.
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How should a polo shirt fit?
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Choose a size that gives a slightly loose fit. Choosing a polo shirt that’s tight will look too small, and a size too big will look baggy. You should be able to move around freely without the polo shirt pulling or bunching up. A good guideline is to look at the shoulder seam, which should lie where your shoulder ends and your arm begins. The sleeve length looks best if it ends midway between your elbow and shoulder.
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When can you wear a polo shirt?
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Polo shirts are casual pieces that are perhaps most commonly worn in the summer and are suitable for almost any occasion when you want to dress casually or comfortably. Polo shirts make great golf shirts – wear one with a pair of shorts or chinos and you're ready for a day on the golf course. Polo shirts are also ideal for occasions when you feel that a t-shirt is too casual, and a shirt is too formal. Need a shirt instead?
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Can you wear a polo shirt for exercising?
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Polo shirts make great workout clothes and are perfect for the gym, golf course or tennis. Choose a plain polo shirt with a sporty look, such as a grey polo with a stripe on the collar and cuffs. It is important to separate the polo shirts you use for exercise from those you use for more dressy occasions.
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What can you wear with a polo shirt?
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A polo shirt is perfect when a regular t-shirt feels too simple, but a shirt feels too formal. A classic, casual combination is to wear your polo shirt with jeans and white trainers. A knitted jumper, sweatshirt or hoodie also works well. See all our jumpers here.
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How to style your t-shirt
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Classic t-shirts are a wardrobe essential and can be combined with most bottoms for a casual look. Use cotton tees under other clothes, such as shirts, vests or hoodies and sweatshirts. If you want an extra layer under a shirt, a thin t-shirt can work well.
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What material is a polo shirt made from?
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Polo shirts are traditionally made from a fabric called piqué, from the French word which describes how the fabric is woven. They are usually made from cotton, which is also the most comfortable fabric as it is breathable and feels good against your skin.
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How do you wash polo shirts?
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Follow the instructions on the label. Reshape the collar when wet, then hang up to dry to reduce the risk of creases and the need to iron your polo shirt.
A good men's blazer or men’s jacket should offer a great fit and be timeless, high quality and easy to dress up or down. Blazers, overshirts and shackets are versatile pieces of outerwear that add a touch of elegance to both casual and formal occasions. At Stenströms, our range of outerwear varies according to the season. During autumn and winter, we offer a hand-picked selection of jackets and vests to keep you warm and stylish. And in spring and summer, our range includes lighter outerwear such as shackets, overshirts, stylish casual jackets and blazers in wool, linen and cotton.
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From day to night
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Knitted jackets are the perfect way to add a warm, soft and stylish layer to your outfit. Knitted jackets can be worn at work when the dress code is business casual, along with a shirt, preferably with a cutaway or button-down collar, or even a polo shirt. They work just as well for informal evening events, with a smart shirt and tie, bow tie or scarf.
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Can you wear a suit jacket instead of a suit?
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It depends on whether a dress code is specified. If it says lounge suit, you need to wear a black, navy or charcoal suit. For less formal occasions such as going to the office, you can wear separates like a blazer and trousers in coordinating colours.
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When should you wear a shacket?
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Shackets are a kind of hybrid between a shirt and a jacket, and are often lined and have jacket pockets. You can wear one as a light jacket, with a knitted jumper or polo underneath, but they can also be paired with a shirt and tie for a slightly more formal look. Stenströms’ shackets have large and distinctive flap pockets that echo the look of a jacket, combined with a collar and tailored details, just like a shirt. Pair them with one of our knitted jumpers.
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When should you wear an overshirt?
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Overshirts have become very popular in recent years, probably because of their versatility and their stylish yet modern feel. An overshirt is a somewhat thicker shirt, with details such as flap pockets, and sometimes a drawstring at the bottom. You can wear one as a casual jacket instead of a blazer, both indoors and outdoors. For a chic look, wear a thinner shirt with a tie underneath, or wear the overshirt unbuttoned over a t-shirt or polo shirt.
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What is the difference between a blazer and a suit jacket?
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There is no real difference, they basically mean the same thing. Generally speaking, suit jacket refers to what you wear with a pair of matching suit trousers, as part of a full suit, and blazer refers to what you wear with non-matching trousers such as chinos or jeans.
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When should you wear a blazer?
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A blazer can be styled in many different ways. It fits the usual dress code for work – business casual. Wearing a dark blue blazer with jeans, or a dark brown blazer with light coloured chinos is seen to be classic and chic. The knitted blazer is a mix of a cardigan and a classic blazer, giving you the best of both worlds: a warm and cosy piece with the stylish cut of a blazer.
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How to choose the right suit jacket
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Choose a suit jacket that suits your style. For spring and summer, we like shackets, which offer unbeatable style and versatility, and just the right amount of warmth. We have shackets and overshirts in durable and natural materials such as linen, cotton and nylon. You can wear a shacket with a lightweight shirt, a polo shirt or a simple t-shirt underneath.
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Find the right jacket for the right event
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Our shackets in linen, cotton, nylon and wool are the most versatile jackets for spring and summer. A shacket, as the name suggests, is a cross between a shirt and a jacket. Dress it up with a lightweight shirt and a tie or bow tie underneath, or keep things casual by wearing it unbuttoned with a t-shirt or polo shirt underneath. For slightly more formal occasions, a wool blazer may also be a good choice, while for outdoor activities our leisure jacket is perhaps the best choice.
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How should a jacket fit?
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Think about whether you want to use the jacket as a mid-layer, or if it will be the outer layer. As a mid-layer, jackets work best if they fit slightly closer to the body, without feeling too tight. If the jacket is going to be used as outerwear, it’s a good idea to go for a larger size than you normally wear.
Here you'll find comfortable yet elegant men's trousers, men’s sweatpants and men’s shorts. Our casual trouser collection includes rugged cargo trousers, drawstring trousers and sweatpants which offer a great fit combined with an elegant touch.
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It also includes swim shorts and stylish men's shorts in cotton terry, cotton jersey and seersucker for summer. Our casual men’s trousers and men’s shorts collection is perfect for working out, walking the dog, or relaxing on the sofa at home after a long day at work.
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What should I wear with joggers?
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Our stylish jogging bottoms are designed with elegant creases and a slim fit, offering all the comfort of sweatpants with the look of casual suit trousers. Wear them with a simple t-shirt to the gym or dress them up by wearing them with one of our plain casual shirts.
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Where to find comfortable and stylish men’s trousers
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Our version of men’s sweatpants is classier and more elegant than regular men's leisure trousers or jogging bottoms. Stenströms’ sweatpants have been designed with pressed creases down the front for a sophisticated yet relaxed look. The trousers feel comfortable and can be dressed up with one of our casual shirts [link to shirts], a polo shirt [link to polos and t-shirts] or a knitted jumper, or worn with a t-shirt for casual events.
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What should I wear with shorts?
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Our linen shirts or cotton terry polo shirts look great with our men’s shorts in cotton terry. The result is a summery, light and airy look perfect for a summer stroll along the beach or a drink at the bar. Combine the shorts with a shirt in the same colour for a coordinated look, or simply wear all dark or light colours. See our polo shirts.
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How to hem men’s trousers without sewing
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Are your trousers too long and you don't have a sewing machine? No problem! With the help of iron-on hem tape, hemming is no more difficult than ironing a cuff. Just fold the trousers to the desired length, place the tape in the hem on the inside of the trousers, and iron.
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Choosing the right swim shorts
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When it comes to swimwear, it’s best to stick to traditional, simple cuts. Classic colour combinations like blue and white make for a classy and elegant look on the beach. We recommend our seersucker swim shorts which dry quickly and retain their look and fit even when wet.
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When can you wear sweatpants?
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Comfortable but stylish, our sweatpants, jogging bottoms or joggers are suitable for more occasions than regular men's casual trousers as they blend the elegance of suit trousers with the ruggedness of cargo trousers. Wear them in style while walking the dog, exercising or watching TV. Add a matching top for a stylish outfit.
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How should sweatpants fit?
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Oversized or baggy sweatpants tend to look sloppy and scruffy. We have designed our joggers with a slimmer cut, to ensure a sleek and elegant silhouette. Choose a size that is reasonably loose and relaxed, but never tight.
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Can you wear shorts to a party?
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If it's a beach party, then our men's shorts in soft and cosy cotton terry are perfect. Pair with one of our cotton terry polo shirts in the same colour as the shorts. This makes for a stylish and casual summer outfit – just right for drinks at sunset. If you're going to a more elegant event, we recommend wearing a pair of men’s trousers – linen trousers are a great choice.
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Should you wear socks with men’s shorts?
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Choose the shoes you plan to wear with the shorts. Choose short socks that don't stick out too much with pale, solid-coloured trainers. If you prefer wearing a simple sandal or stylish leather mule, skip the socks altogether.
Here’s where you’ll find our men’s vests for every occasion. A stylish, quilted vest is an incredibly versatile and practical piece. A warm vest can replace a jacket in the period between spring and autumn. In winter, wear a jacket over a thin vest for optimal, lightweight, layered warmth.
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Our leisure vests are made with exclusive jersey with a 4-way stretch that’s breathable, quick drying and has built-in UV protection. Our classic quilted vests with tailored cuts are unbeatable for when you want to add a touch of comfort, class and style.
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What should I wear under a vest?
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Our striped linen vests for men are our most elegant with a true tailored cut. They are perfect for wearing with a casual shirt or a knitted cashmere jumper. The combination of a jersey shirt, half zip jumper and a quilted waistcoat is a classic look that will keep you warm and give a well-dressed but relaxed impression. A scarf is a great way to accessorise your vest.
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What should I wear with a vest?
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For leisure activities, such as gardening or long walks in the countryside, our quilted leisure vests work well with a merino wool hoodie, sweatshirt or cable knit sweater. If you want to be ready for a night on the town, a more dressy down vest in brown or blue linen is the best choice. They look great with our cashmere or merino wool knitted jumpers.
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This season's best outerwear
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Outdoor vests are great for all seasons since they are stylish, comfortable and classy. In winter, a down vest provides extra warmth under your coat or down jacket. In spring and autumn, vests are perfect with a warm jumper when the weather quickly goes from hot to cold. In summer, vests are a great piece to wear over a shirt on cool summer evenings. See our range of shirts.
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How to choose a good vest
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Vests should be made of strong and durable materials, such as linen, cotton or wool. Vests should have lots of practical pockets, preferably on the inside and the outside, and close with a zip.
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When should you wear a vest?
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A stylish and warm down vest is the ultimate piece to wear under your winter coat or jacket when it's really cold. Vests keep your trunk warm, which helps to keep the rest of your body warm as well. Vests are also practical when the weather changes between hot and cold, such as during autumn and spring, or when shopping in town. Wear your vest with one of our knitted jumpers.
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Are vests in fashion?
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Vests are timeless, practical and popular, and are therefore always in fashion. We see more vests in spring and autumn – the classic peak seasons for vests. To make your vest feel more current, you can choose a darker colour for winter and a lighter colour for summer.
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What should you wear under a vest?
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A plain quilted vest gives a contemporary, sleek look – try pairing it with a top in the same colour, such as a knitted jumper or hoodie. As a general rule, if the vest has a large and bulky shape, you can wear thicker clothes underneath. Closely fitting vests often look best with a light jumper underneath.
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How to wash a vest
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If your vest is made of down, which is delicate, it should be washed as rarely as possible. Simply airing the garment outside is enough to make it smell fresh and regain its airy form. If you have to wash the vest, always follow the washing instructions on the label. A down vest should not be washed with fabric softener and should be dried in a tumble dryer with tennis balls or special drying balls until completely dry.
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What is the best piece of outerwear for winter?
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An outdoor vest is a very versatile and practical garment for any man looking to keep warm in style. We have a range of vests to suit different styles. The ones in linen have a more luxurious feel, while the nylon vest is much more casual in its appearance. Both will keep you warm on their own with a knitted top, or under a woollen coat or jacket.
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Can you wear a vest instead of a jacket?
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For days when the sun comes out in early spring and you're eager to dress a little lighter, a quilted or down vest is a great transitional piece. The vest keeps your torso warm, and the sleeveless and sporty feel is completed with one of our stylish wool jumpers.
It's crucial to wear appropriate underwear and at Stenströms, we provide undershirts and boxer briefs for him in the timeless colors white, beige and black. A good undershirt is a must-have in every wardrobe.
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Our undershirts are made from a soft, stretchy cotton fabric that breathes for an enhanced all-day freshness. Anti-odor inserts prevent sweat from penetrating the shirt. The model features an extra deep V-neck to ensure it doesn't show under your shirt.
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The undershirt is made from moisture regulating COOLMAX® fibers for maximum breathability and comfort. The undershirt has extra thin fabric in the upper part of the back and neck providing additional breathability where it's needed. The undershirt is available in white and beige.
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A pair of comfortable and stylish boxer briefs is something every man needs. Our boxer briefs are made in the same soft and stretchy cotton fabric as our undershirts, with a wide woven waistband for increased comfort and a good fit. Our boxer briefs are available in white and black.
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We believe in investing in underwear that lasts and gives you the comfort you deserve. So, whether you need a new undershirt or a pair of boxer briefs, we have what you need. Explore our selection today and find the underwear that's right for you.
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Take the best care of your precious clothes by regularly taking a little time to care for them – they are worth it. With the right products and proper care, you can extend your clothes life cycle. All of our designs are produced to such a high standard that they will last a lifetime if you take care of them properly. Garment care is not difficult and doesn't need to take a lot of time.
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3 key garment care products
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We recommend investing in three key items which will form the basis of your garment care: a good quality liquid detergent, a wool comb for all your wool garments and a clothes brush.
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How do you wash shirts at home?
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Have you ever considered that not all detergents are the same? We have. High-quality clothes deserve a high-quality liquid detergent. This will help you to prolong the life of your garments by taking good care of them in the best possible way. Stenströms’ detergent is specially formulated to strengthen and preserve the texture of microfibres. This helps colours retain their clarity, and your clothes stay soft.
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How do you wash a shirt?
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Use Stenströms’ liquid detergent or a delicate detergent for your Stenströms’ shirts and select the shirt programme on the washing machine if one is available, otherwise select the delicate cycle at 40 degrees. Set the machine to the lowest possible speed for the spin cycle or skip it altogether. Take the shirt out of the machine, hang it on a hanger, fasten the buttons and let it air dry.
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How do you use cedar wood products?
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At Stenströms, we have cedar wood balls and cedar wood rings. Spread them around your wardrobe to keep out pests like carpet beetles, silverfish and moths. Don't allow cedar wood balls to come into direct contact with light-coloured textiles as they may stain the textiles slightly. The rings are handy to hang on your hangers. Once the wood starts to lose its scent, you can revive it by sanding the surface with sandpaper.
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Why use cedar wood in your wardrobe?
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Cedar wood balls are an essential part of every man's garment care since they have a dual function – they add a pleasant wood scent to your wardrobe and also keep insects away from your favourite clothes. Stenströms has cedar wood balls and cedar wood rings, which you can either place around your wardrobe or hang on your hangers. Don’t allow cedar wood products to come into direct contact with light-coloured textiles. Their scent will diminish over time. When this happens, lightly sand the wood with fine sandpaper to make the wood look and smell new again.
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How do you remove bobbles from a wool jumper?
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It is a common misconception that only poorer quality garments develop pilling. However, it’s perfectly natural for a cashmere, wool or other knitted material to bobble, as it happens through friction when two surfaces rub against each other. It's very easy to remove bobbles with our wool comb, which is a gentler alternative to an electric bobble remover. Lay the garment on a flat surface and gently comb in one direction over the affected area. Don't use the comb on loose knit or more delicate materials as they can get damaged by the comb.
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Clothes brush or roller?
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To get rid of dust, hair and anything else that might get stuck on your clothes, real gentlemen use a cedar clothes brush instead of a clothes roller. This is because the sticky surface of a roller can damage your clothes and, in the worst case, leave your clothes sticky so they attract even more dirt. A brush gently cleans your clothes and is a stylish addition to your garment care routine.
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How should you store your clothes?
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Invest in a wardrobe with plenty of space, so you can fold, sort and hang your clothes neatly. Trousers should be hung on hangers or trouser racks with the creases facing outwards. Suits that are not in use should be hung in garment bags – these are also handy for when you want to travel in style. Hang shirts on a hanger or fold them neatly. Knitted garments should always be folded and never hung, as they risk getting stretched and losing their shape. If you need to store your clothes between seasons, for example in your loft, use sealed plastic boxes with lids and add cedar balls for a forever fresh look.
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How to remove yellow spots under arms
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There are a number of home remedies that work on stains. Spray the stain with vinegar and then wash with a bleach-free detergent. You can also try mixing washing-up liquid with citric acid to make a paste that you apply to the stain and leave for about 30 minutes. Then rinse and wash as usual with a liquid detergent.
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Underwear
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Stenströms’ boxer briefs are made from a stretchy, soft cotton with a wide woven elasticated waistband for maximum comfort and fit. The lightweight fabric has moisture regulating COOLMAX® fibres to ensure high breathability.
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For the grand finale of the festive season, why not turn up the glam?
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Looking for something new and fresh to add to your wardrobe? Browse our latest arrivals to update your wardrobe. At Stenströms, we offer a range of sophisticated shirts and blouses, elegant dresses and skirts, cozy knitwear, and accessories. Whether you're looking for something to wear to work, a night out or a relaxing weekend, we've got you covered. Explore our latest arrivals below and elevate your wardrobe with style.
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Stenströms Essentials present classic garments that contribute to crafting a timeless and chic wardrobe. Invest in pieces that remain stylish and keep their quality to effortlessly transition from casual to formal, making them ideal versatile styling options.
Renew your wardrobe with a comfortable and stylish oversized shirt. The loosely fitted shirt has a relaxed silhouette that creates a comfortable and stylish look. A classic oversized shirt is versatile, suitable for both Summer and Winter, whether you're at work or attending a party — it all depends on how you choose to style it.
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For a business-inspired look, you can pair the shirt with classic tailored pants or a skirt. Elevate your outfit with a stylish belt, a pair of cool loafers, and accessorize with a silk scarf for an elegant touch. If you're aiming for a more relaxed style, combine our oversized shirt with a pair of jeans. During colder months, layer it with a knitted sweater or vest for warmth and a cozy feel.
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Choose from a variety of timeless colors such as white, blue, and light pink, as well as the season's delightful patterns and trendy hues. We offer oversized shirts for women in different materials, including comfortable cotton, luxurious silk, and airy linen. Find your favorite today!
A silk blouse is a timeless and elegant garment that should be present in every woman's wardrobe. At Stenströms, we offer a wide selection of silk blouses in different styles, patterns and colors that suit your personal style and taste.
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Choose from classic colors including black, beige and white, or explore our trendy seasonal shades. A silk blouse is a versatile garment that can be easily styled for any occasion and is just as suitable for the office as it is for festive occasions. For a relaxed everyday look, pair a silk blouse with jeans and loafers, while tailored pants or a skirt with heels create a more dressed-up look.
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Our blouses are made of silk fabric woven from silk threads that come from the silkworm Bombyx Mori. When the silkworm spins its cocoon, it does so with a single continuous thread of raw silk that can yield up to 900 meters of silk thread.
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The silk blouse is beautiful, refined and gives a sophisticated look no matter the occasion. We have an array of silk blouses to choose from at Stenströms, including different types of necklines and collars, with front buttons or a stylish bow-tie at the neck.
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You'll also find silk blouses in different sleeve lengths, from short and long to 3/4 sleeves. With our broad assortment of different styles, colors and patterns, you're sure to find a silk blouse that quickly becomes your new favorite.
The bow blouse is a true Stenströms classic. The garment is elegant, timeless and can be worn for many occasions, from dinner parties to the office and weekend lunches with friends and family.
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The bow blouse has a long and interesting history. It has been a part of women's fashion for more than 100 years and has undergone many changes. The bow is commonly attached but it can also be a separate loose bow that you can take off. With its elegant and feminine design, it is a perfect outfit for the modern woman.
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How to style the bow blouse?
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Depending on the bow blouse's material and how you choose to style it, it can suit any occasion. A timeless combination is to style the bow blouse with a blazer or tailored pants for an elegant business look. For a more casual outfit, you can combine the cotton bow blouse with a pair of jeans and sneakers.
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On colder days, you can wear the blouse with a cardigan or knitted sweater for a chic and comfortable look. If you are invited to a party, you can combine our silk blouse with a skirt, a pair of stylish heels and matching jewellery. You don´t always have to make a bow, you can also make a tie knot or just let the ends hang loose.
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At Stenströms, you will find bow blouses for women in different models, colors and materials. A bow blouse from Stenströms is an investment in your wardrobe that you will enjoy for many years to come. Whether you prefer the luxurious feel of silk or the relaxed look of cotton, we have something to suit your taste.
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With a bow blouse, you can easily switch up your outfit and create different styles for different occasions. Invest in a bow blouse from Stenströms today and enjoy its timeless elegance for years to come.
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Are you looking for a trendy and fresh style or perhaps something more casual and effortlessly cool? Look no further than our collection of short-sleeved blouses and shirts. We offer a wide selection of stylish and timeless tops that are perfect for any occasion.
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A short-sleeved blouse or shirt is a versatile wardrobe staple that can be styled in numerous ways to suit casual and festive occasions all year round. Opt for a classy V-neck blouse that's suitable for any context, effortlessly pairing it with an elegant silk skirt for a festive look, or wide linen pants or jeans for a more laid-back vibe.
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On a warm summer day, a breezy short-sleeved shirt in linen is the ideal choice, especially when paired with shorts and comfy sandals, creating a relaxed beach style. Elevate your outfit by adding stylish accessories like a silk scarf or jewelry, which will give your look that extra touch.
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Discover the perfect short-sleeved top that matches your personal style and complements your wardrobe. Choose from a variety of materials, including luxurious silk, comfortable cotton and cool linen.
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Our collection features timeless colors such as white, black, beige and an array of beautiful shades of blue, along with different patterns. Explore our range today and find your favorite among our selection of short-sleeved blouses and shirts!
Whether you're going to work, a dinner party or just relaxing at the weekend, women's shirts are a versatile wardrobe staple. Shirts and blouses can serve as basics and match all the other pieces in your wardrobe, or make a striking fashion statement in a bold colour or pattern. Stenströms is a shirtmaker who offers the very best in quality clothes and modern fits, and our shirts and blouses come in the highest quality materials and fabrics in a variety of different colours.
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Our four models
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Slimline – Designed with a sleeker cut than our other models.
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Feminine – Slightly roomier fit than Slimline. Feminine looks great on most women.
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Oversize – A roomy, straight model that comes in different lengths.
A crisp white shirt has an elegant and classic look – a key piece in any wardrobe. It is easy to style for all occasions – work or casual, parties and holidays – and can be worn all year long. Stenströms has white shirts in an infinite number of designs and models, from slimline to oversize. Wear your shirt with trousers, a skirt or shorts.
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How do you choose the right model of shirt or blouse?
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The model of shirt or blouse you choose depends on the style you are looking for and the occasion. Remember that a fitted shirt should not gape at the buttons, or feel too tight anywhere. You should be able to move freely and feel comfortable. The shoulder seam should lie at the point where your shoulder ends and your arm begins. If you are wearing a fitted skirt, you can balance the overall look with a loose-fitting top, such as an oversized shirt or an airy blouse.
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How to style a shirt for a party
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Shirts and blouses are suitable for festive occasions and what looks best comes down to personal taste. For a masculine look, wear a shirt with suit trousers. To make this look more ladylike, you can add feminine touches such as high heels, a scarf or large earrings. A women's shirt is also beautiful paired with a skirt and a scarf tied at the neck. See our range of skirts, trousers and shorts.
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How to style a bow blouse
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Bow blouses have become more and more popular in recent years and are now regarded as a timeless piece suitable for any occasion. They can be tied in different ways, with a classic bow or by wrapping the ribbon around the neck and forming a simple knot. Find inspiration by looking at style icons like Sara Danius, Margaret Thatcher and the world's royals.
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Style a white shirt from day to night
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The key to turning a casual work outfit into a more elegant or dressy one is to choose versatile pieces that can be worn in different settings. The white women's shirt is a good example of this. Wear it to work with a pair of dark suit trousers and loafers. When evening comes, just change into heels, add big accessories like earrings and bracelets and apply some lipstick and you're ready to party.
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Stenströms different materials
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Stenströms’ women's shirts come in breathable materials and fabrics of the highest quality. For our shirts and blouses, we use materials such as silk, cotton and viscose. The various fabrics such as oxford, jersey, denim, flannel, luxury poplin and stretch give the garments different characteristics and appearances. Read more about our materials and fabrics.
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How to style a silk blouse
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Silk blouses can be worn at any time and are just as suitable for everyday wear as for parties. Stenströms has silk blouses in a classic shirt style and in a bow blouse style. For fans of minimalism, a plain silk blouse with a slightly looser fit and simple, straightforward details is a firm favourite. Match your silk blouse with one of our silk scarves.
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A summer favourite: the linen shirt
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Stenströms has shirts and blouses in linen. A linen shirt is a classic, stylish and cool summer staple, perfect for warmer days. You can choose between classic colours and seasonal colours and patterns. A linen shirt tends to be wrinkled in texture and has a beautiful drape.
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When is it OK to wear a timeless denim shirt?
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Denim shirts never go out of style – they are true classics. For decades, denim shirts have been a staple in women's wardrobes, as they suit a variety of styles and occasions. Denim shirts are just as good for the office as they are for everyday or weekend wear, with a skirt, suit trousers or jeans, and pair well with a knitted jumper.
Looking for something comfortable? Then you've come to the right place. Explore our range of warm crew-neck sweaters for women in various silhouettes and knits. At Stenströms, we adore classic tones such as black, beige, navy, and white, offering endless possibilities for mixing and matching with other pieces in your wardrobe.
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How should you best wear the crew-neck sweater? Here we provide stylish tips for how you can style the sweater. By combining the comfortably knitted garment with more formal pieces like tailored pants, you'll create a versatile outfit suitable for the office, a dinner, or a relaxed stroll. For a dressier look, you can pair the cozy crew-neck sweater with a festive skirt and a pair of stylish ankle boots. Another suggestion is to choose contrasting materials like leather or denim and play with different patterns and colors to create an exciting look.
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Check out our sweaters in timeless hues and this season's trendy shades and patterns to find your new knitted crew-neck sweater.
A cardigan is the perfect additional layer for those moments when the cold starts to settle in. Whether it's for breezy Summer evenings or as Autumn approaches, providing a soft and comfortable option for your office attire.
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Explore our selection of short and long cardigans for women, available in classic colors like beige, navy, and black, as well as the trendy tones of the season. Our cardigans are crafted from luxurious and comfortable materials such as merino wool, cashmere, silk blends, and even yak during the Autumn and Winter.
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The cardigan is the perfect garment when you want to be well-dressed but not too formal. A stylish cardigan is both cozy and practical, available in thin as well as thick variations. How about a navy cardigan with mother of pearl buttons, an excellent choice for the workplace, ideal for layering over a blouse or shirt. A knitted long cardigan for women looks just as stylish with jeans as it does with a dress. If you want to add some color to an outfit with a black dress, we recommend a cardigan in one of our more vibrant seasonal shades, providing a delightful contrast to the black.
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We are confident that you will find a new favorite for your wardrobe and style. Discover your personal favorites among our women's cardigans!
Discover our range of ponchos and capes in soft merino wool. A poncho is a versatile and timeless garment that never goes out of style. It can be worn throughout the year, whether you're aiming for a romantic look or an elegant and luxurious one. The poncho effortlessly adds a cohesive and harmonious touch to your outfit.
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How to style a poncho or cape?
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One of the many advantages of a poncho or cape for women is its versatility when it comes to layering, making it perfect for transitional seasons when you're unsure about what to wear to stay warm.
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For instance, if you already have a lightweight jacket on and feel that it's not sufficient as a warm outer layer, you can easily put on a poncho over the jacket without sacrificing your style or appearing overly dressed.
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As summer transitions into autumn, the poncho becomes the ideal early autumn jacket that can be easily removed if the sun provides extra warmth. Depending on the design, a poncho can also serve as an elegant alternative to a scarf.
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There are numerous ways to style a cape or poncho. You can pick up the color of the garment in the rest of your outfit, creating a monochrome look. Alternatively, you can style the poncho with a classic white shirt and pair it with leather pants and stylish boots for the autumn, or opt for light-colored tailored trousers and loafers for the spring.
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At stenstroms.com, you'll find a selection of capes and ponchos in classic styles and colors, available in both thinner and thicker variations.
Classic, versatile and stylish - the roll neck is one of the best investments for your wardrobe. At Stenströms, we offer elegant roll-neck sweaters for women in various materials, colors and textures.
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One of the strengths of the roll-neck sweater is its versatility. Dare to stand out and create a trendy look by wearing the garment under a wrap dress for the autumn season. Style it with pants or leggings for a sleek outfit that works equally well for everyday wear or special occasions.
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If you prefer a business look, match your roll neck with a blazer, tailored pants, or a skirt paired with stylish boots. Of course, you can also combine the roll-neck with your favorite jeans and a pair of sneakers for a relaxed and casual style.
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If you're someone who feels the cold easily, the roll-neck sweater is truly the perfect garment for you. Its high and warming collar acts as a built-in scarf, keeping you protected from cold drafts around your neck. Additionally, a knitted roll-neck sweater in natural materials provides so much warmth that it is sometimes enough to complement with a down vest instead of a jacket when it is a bit chilly outside.
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However, the classic roll-neck sweater is not only intended for colder seasons. This versatile piece is also suitable for wearing during Spring time and can be styled in different ways for a timeless and comfortable outfit. With the right styling, you can create a chic look that suits any occasion.
A lot of people think of knitwear as something that's strictly for winter, but in the summer when the sun has set after a long, hot day at the sea or beach, it can feel great to throw a silky cashmere jumper over sun kissed shoulders. Our wide range of knitwear offers something for every season. You'll find everything from classic, warm cardigans and jumpers to luxurious capes with gold buttons, to fine and lightweight jumpers in merino wool, cashmere and wool, offering you comfort and style.
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What style of knitwear should I choose?
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Stenströms has many different styles of luxury knits to choose from. If you are someone who often swings between hot and cold, we want to recommend our jumpers and cardigans with buttons or belts at the waist. Unbutton the buttons or tie the sash at the back and wear it open over a top or shirt. A thin merino wool jumper is also a versatile piece that works well over a shirt.
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What is the difference between a poncho and a cape?
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Capes usually open at the front and sometimes have a collar, while ponchos are pulled over the head. Stenströms’ cape is a timeless, classy piece made of the finest merino wool and available in several colours with gold buttons. Wear it as a jacket on cool summer evenings, or as a transitional piece in the autumn and spring.
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Knitwear for every season
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Stenströms’ knitwear is made from different types of wool, which is a fantastic material that is both warm and breathable, so it’s suitable for all seasons. A lightweight, soft cashmere or merino wool crewneck or v-neck jumper can be used as an undershirt when it's really cold, or as a warming layer over a shirt or under a vest. A cape or a poncho is an airy but warming garment that works all year round. Our cardigans are versatile because they go with everything and can be worn unbuttoned or buttoned up.
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How to remove bobbles from cashmere
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Pilling occurs naturally on all knitted garments when the knitted surface is rubbed against itself or other surfaces. Bobbles can easily be removed with a wool comb. Never use a razor or scissors as you can damage the fibres and actually make pilling worse. After washing, lay your garment on a flat surface and then comb in one direction to gently remove the bobbles. Afterwards, your garment will look as fresh as the day you bought it. You can find out wool comb here.
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How do you best care for merino, cashmere and wool knitwear?
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Taking proper care of your knitted garments will make them last longer and keep them looking new. Try airing your wool garments instead of washing them. Sometimes leaving the garment in the open air overnight works wonders. Wash as rarely as possible as this wears out the fibres. Always follow the washing instructions on the garment, use wool shampoo and conditioner and wash on the machine's wool cycle or in cold water. Shape the garment when wet and let it dry flat.
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The classic cardigan – here's how to style it
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A merino wool or cashmere cardigan with a v-neck or crewneck in a neutral colour is a timeless classic and makes a very versatile piece. Style it with a skirt and heeled shoes for a sophisticated feminine look, with wide-leg trousers and trainers for a casual, off-duty look, or with suit trousers, a shirt and a scarf for a day at the office. See all our bottoms.
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Our women’s knitwear models
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At Stenströms you will find classic, timeless designs as well as this season's trendy knitwear in comfortable materials such as merino wool, cashmere, silk blends and yak. Our short and long-sleeved crewneck sweaters are well-loved favourites that are always available in our range and keep you warm all year round. Our buttoned cardigans, capes and ponchos are knitted essentials that not only keep you warm – they are also practical and can be styled in so many ways.
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Our knitted materials
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Stenströms has knitted garments in merino wool, cashmere, silk blends and also yak in autumn and winter. We are committed to sourcing the highest quality fabrics, produced in a way that is sustainable for both the environment and animals.
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Basic wardrobe products may not be very inspiring, but they are still very important. Here you will find essential products to care for your clothes, soft underwear, tote bags and detergents – the unsung wardrobe heroes for a forever fresh look.
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Can you wear luxury pyjamas in public?
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Leaving the house in your pyjamas may sound like madness. But the fact is that Stenströms' luxury pyjamas with a shirt and ankle-length pyjama bottoms in beautifully patterned viscose is so well made and stylish that you can practically get out of bed and go straight to the office. Just add a pearl necklace, a neck scarf and a pair of heeled mules and you're ready to go.
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How do you wash sleepwear and underwear?
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It can be tempting to wash pyjamas, sleepwear and underwear at high temperatures, but it's completely unnecessary and may damage them. Our underwear and sleepwear should be washed at a maximum of 30 degrees, which is hot enough to get them completely clean. Always follow the washing instructions and use a high-quality detergent to ensure they last for years to come.
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How do you take care of underwear so it lasts longer?
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Delicates such as underwear should be washed separately from the rest of your clothes or in a laundry bag. Follow the washing instructions and use a high-quality detergent.
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How do you care for clothes so they last longer?
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Your clothes deserve a solid garment care routine. If you take care of your clothes, you will extend their lifecycle and they will stay looking new. Three products that we believe should be part of every garment care routine are a clothes brush, knitwear comb and cedar wood. A clothes brush is better than a clothes roller which can leave a sticky residue. A knitwear comb will remove the inevitable pilling on your cashmere and merino favourites. Cedar wood will keep moths away from your wardrobe.
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Garment care – our top tips for a wardrobe that lasts season after season
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Wash your clothes as little as possible using Stenströms’ high-quality detergent. Air your clothes instead of washing them. Fold knitted garments and put them in drawers. Hang trousers and shirts on hangers so they don't get creased. Separate garments by season and store them in plastic boxes with lids and a few cedar balls to keep them fresh and moth-free.
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What is a tote bag?
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Stenströms’ tote bag is made of sturdy 100% cotton canvas and is a practical all-purpose bag that you can use when shopping, going to the gym, to carry your computer, to travel in style, at the beach, or any time you need some extra space in addition to your handbag.
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Make your tote bag a part of your look!
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There's nothing more unsightly than carrying plastic or paper bags. Stay stylish at all times by always carrying your own tote bag when shopping. The strong and sturdy material is made to fold up small and last for a long time, so you can always carry one in your handbag.
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What should I wear under a shirt?
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A camisole is the perfect piece to wear under a shirt or a top. Our camisoles’ discreet colours allow them to be worn under all our shirts and tops.
Discover our elegant and versatile scarves and neckwear. Our timeless, luxurious and colorful silk scarves are designed to take your outfit to new levels by adding that little extra. When it gets colder outside, it's important to keep both warm and stylish, which you can do with our warming and stylish knitted neckwear for women in cashmere or wool.
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If you are looking for an accessory to dress up your style, the silk scarf is an excellent choice. These lightweight and stylish 100% silk scarves come in many different colors and patterns, making them a perfect way to add a pop of color to an otherwise simple outfit.
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Our scarves for women can be styled in many different ways, you can for example tie it around the neck for a classic look or leave it hanging loose for a more relaxed and bohemian style. You can also use it as a headband or an accessory around the waist to create a chic silhouette.
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Whether you want to add an elegant scarf or wrap yourself in neckwear to keep warm, this is the ultimate all year-round accessory. Choose among interesting patterns, lovely textures and subtle colors and find your favorite.
A stylish hat completes your outfit, keeping you warm while protecting your head and hair from wind, rain, and snow during the colder months of the year. Our range of women’s hats offers the perfect blend of elegance and functionality, with options to suit every style and need.
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Choose from colors like classic black, warm browns, and this season’s trending shades in materials such as soft merino wool, wool blends, and luxurious cashmere. These materials are guaranteed to keep you warm and comfortable all season long.
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Our women’s hats are perfect for any occasion, whether you’re on the go, heading to work, or enjoying outdoor activities. The styling possibilities are endless: a knitted hat pairs beautifully with a relaxed outfit for a cozy and stylish look or can be matched with a chic coat and scarf for a more sophisticated style.
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Why let the weather limit your style? Elevate your autumn and winter look with one of our stylish, warm, and comfortable hats today!
Our range of accessories is elegant and modern and changes according to the season. Our silk scarves with their beautiful patterns, details and colours are designed to complement and enhance the overall look of your outfit. On colder days, our knitted scarves in the softest cashmere or wool will provide you with warmth and elegance paired with our hats in cashmere, cashmere/cotton or silk/cashmere, or blends of yak, alpaca, nylon and wool.