Using only the best fabrics and trims, we craft classic and contemporary clothing that has become internationally renowned. The perfect fit and feel based on more than 125 years of sustainable craftsmanship.
During a time of prosperity toward the end of the 19th Century, Swedish tailor August Stenström became an entrepreneur at the forefront of new techniques and impressions. In 1883, he established his retail business in Helsingborg through personal shirt manufacturing and was soon to realize the great potential that industrial production held. This era marked the birth of Stenströms shirt factory.
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Quality and fit have been the foundation of Stenströms since the very beginning. We have never taken shortcuts when choosing our materials and never wavered on our premium sewing techniques, meaning the best materials are found in every product.
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Our philosophy is to constantly look into how we can improve our offer to meet the future with products that are fashionably relevant, but at the same time provide a timeless elegance and quality.
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Today, across the world there is a desire for brands to make sustainable, quality clothing. This, an ideal highlighted throughout the fashion industry and one that Stenströms has maintained from the very start, 125 years ago.
In Helsingborg, tailor August Stenström was overloaded with orders. The rumor that he made the best and most fashionable shirts had spread and the elegant gentlemen of the time all wanted a Stenströms shirt. In the same year, the first Stenströms factory was built in the heart of Helsingborg.
The factory had grown into Scandinavia's largest shirt factory with 140 employees and new, larger premises were put into use. During the 20th Century, Helsingborg was a city of consuls, shipowners and sea captains. This meant that the city naturally had regular contact with the outside world, and the outside world was close to developments in Helsingborg. Stenströms shirts were exported from the very start. At that time, the shirt had starched, loose collars and cuffs.
August Stenström dies, aged 83. Daughter Ingeborg Stenström replaces him as manager of the shirt factory. The shirt is now open all the way to the front and has a fixed collar
With women's gradual entry into working life and the white-collar sector, the need to look professional increased. The women's blouse Ulla is launched to meet the demand for high-quality women's workwear.
Ingeborg runs the company successfully until her death in 1956. Cousin Lars Béen takes over as main owner and CEO and Rolf Norström becomes a partner. Under their leadership, the shirts and materials are developed, and the nylon shirts have their heyday in Stenströms collections as well.
Stenströms becomes a royal court supplier to the Swedish King
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Stenströms Skjortfabrik officially becomes the royal court supplier to King Gustav VI Adolf, and in 1973 the honorary appointment is renewed by King Carl XVI Gustav and eventually also by Queen Silvia. Sofiero Castle on the outskirts of Helsingborg was King Gustav VI Adolf's summer residence and the king, like other members of the royal house, were regular customers of Stenströms.
The current shirt factory at Berga in Helsingborg is inaugurated. At most, 250 seamstresses work here. The 1960s were marked by a completely new type of fashion image, where the obligatory white shirt was increasingly replaced by a more informal light blue. The years that followed showed an increased interest in figure-hugging men's and women's shirts as well as shirts with patterns.
The Börje Bengtsson family buys Stenströms and the son Anders Bengtsson takes over as CEO in 1986. The yuppie culture of the 1980s gave rise to colorful, preferably striped shirts (often with a white collar).
Stenströms is acquired by Anders Bengtsson. The sellers are the siblings Magnus Bengtsson and Annelie Anderberg, who own the company in equal shares together with Anders. In the same year, in connection with the 110th anniversary, the contrast shirt is launched, which becomes a great sales success.
E-commerce is undergoing a fresh start (after previous digitalization efforts with a first launch back in 1998). Shirt fashion has become increasingly informal and new materials are introduced for men's shirts.
Investment is made in the newly built Drottningen property, where a new international showroom and modern warehouse have been completed to meet the needs of the future. New materials such as jersey make their way into the men's shirt.
Preparations for our 125-year anniversary in 2024 are in the progress. New exiting design ideas will be presented with the same focus on quality in every detail, which have been maintained since the start of the brand.
Every person at Stenströms makes the company what it is – a fun, creative, hard-working and forward-thinking company. Making high quality shirts and blouses with perfection in every detail is what Stenströms is all about. We are always in the lookout for people that are energetic, talented and committed with a passion for fashion and lifestyle.
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Stenströms is one of Sweden’s most well-known and respected brands. With a long history of creating long term relationships with both our customers and associates we continue to grow the brand with a respect for our heritage and vision for the future. Our culture is rooted in our values of relationships and our vision to be a world leader in the quality shirt concept for men and women.
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Working for Stenströms will be challenging and you will have the possibility to expand your skills in an atmosphere that encourages both personal and professional growth. Find our open positions below, you are also welcome to send your spontaneous job application to hr@stenstroms.com.
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All\"}}],\"children\":[]},{\"__typename\":\"ContentItem\",\"type\":\"HTMLContent\",\"properties\":[{\"__typename\":\"ContentItemProperty\",\"name\":\"html\",\"type\":\"html\",\"valueType\":\"SCALAR\",\"value\":{\"__typename\":\"StringValue\",\"value\":\"
Design your own Stenströms shirt
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At Stenströms, we never compromise on quality, regardless of whether it concerns fabrics, cutting or sewing. We simply want to offer you the best. With our Made to Measure concept, we give you the opportunity to create your very own Stenströms shirt according to personal measurements and wishes. Visit one of our retailers and choose from a large selection of fabrics, colors, collars and cuffs and by choosing unique details, you can create a shirt completely adapted to your style with a guaranteed fit. The team in the store have the option to save your measurements for future reference, so you can easily order a new Made to Measure Stenströms shirt at any time.
One of the main reasons for ordering a tailored shirt is to find the perfect fit for you. While a ready-to-wear shirt may fit you well, it's the small, subtle but important details that make the difference. Maybe you need the shirt sleeves longer, the waist slightly narrower or the collar in a different size than the shirt? The tailored shirt (Made to Measure) will be unique, just for you.
The fit is not the only reason to choose a tailored shirt, it's also the opportunity to choose unique details. When you order a Made to Measure shirt, you have the opportunity to decide exactly how you want it to look from the fit and smaller details including color of thread or buttons through to whether you want a patterned, plain or striped shirt? You can also choose the type of cuffs and collar you want to make your shirt more personal.
The first thing you need to decide is the fabric of your shirt. You will then be helped to choose a fit from our range of Superslim, Slimline, Fitted Body or Comfort models with a guide to help adjusting the measurements so that the shirt fits perfectly. You will then choose a collar from our wide range of models, the shape of the cuffs and then the buttons you desire.
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You can choose a contrasting fabric on the inside of the collar and cuffs and details such as colored buttons and buttonholes to make the shirt more personalized. If you want the shirt to be extra special, you can choose an embroidered monogram with your initials. At Stenströmswe have many fabrics to choose from, with new designs added every season. If you want the best of the best, then choose one of our Sea Island fabrics that feel just like wearing silk. The possibilities are endless!
Our skilled salespeople will help you create the perfect and personalized shirt with your specific measurements and it will be ready in about 4 weeks. Go to our Store locator and find the one closest to you, where our team will help to take your measurements and show you all the choices you can make to create your perfect shirt. You cannot order a Made to Measure shirt via our website, but we will help you with inspiration for your personal choices. Find a store.
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The following Terms & Conditions (\\\"Agreement\\\" as below) apply to all orders placed through our website. AB Stenströms Skjortfabrik (“Stenströms” as below), Corp. ID No. 556004-5378 is the seller. In this agreement the purchasing entity is referred to as the \\\"Customer\\\". These Terms & Conditions apply on orders placed by individuals 18 years of age or older and on sales comprising merchandise (\\\"products\\\" as below). Place your order easily at https://stenstroms.com (\\\"Website\\\" as below). \\n \\n
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2. PLACING AN ORDER
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You can easily place your order at Stenstroms.com. We offer secure payment- and delivery alternatives. Stenströms will register your order when you click the \\\"Pay Order\\\" button during checkout. By clicking the \\\"Pay Order\\\" button, you accept responsibility for payment for your order. \\n \\n
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When Stenströms has received your order an “Order confirmation” will be sent to the email address you used for placing your order. For an even quicker way to place an order, we offer you, the customer, the possibility to order as a guest, without the need to log in. When you click the \\\"Pay Order\\\" button, you have entered into an agreement with Stenströms. \\n \\n
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3. PRICES AND FEES
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Prices displayed on the website are in Swedish kronor (SEK), including value added tax (VAT). We offer free shipping and returns within Sweden. Find complete information about delivery- and return in the sections Delivery and Returns.
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Special offers
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Special offers, campaigns and promotions on the website are valid as long as the stock lasts and if no other conditions are stated in connection with the offer. \\n \\n
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4. DELIVERY
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Stenströms dispatches orders on non-holiday weekdays. We offer free shipping with Instabox and Postnord.
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Instabox Delivery to box – 1-2 business days
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Instabox Home Delivery – 1-2 business days
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Postnord MyPack Standard Delivery to Service Point – 1-3 business days
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Postnord MyPack Standard Delivery to box - 1-3 business days
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Box delivery
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Parcels are delivered to the box that you specified at checkout. When your order is delivered, you can pick up your package using a PIN code, which you will receive via text message. Note! Credentials with BankID may be required. The package is available in the box up to three days after arrival. If you are unable to pick up your delivery, the package will be returned to Stenströms. \\n
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When choosing Postnord's box, you need to download Postnord's app and identify yourself with a mobile BankID to collect your package.
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Home delivery
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The package will be delivered to your home, on weekday evenings between 17-22. You can choose the delivery date at checkout when you place your order.
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Service point delivery
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Parcels are delivered to a service point location near your home. When your order has arrived at a service point, a notification will be sent to you via text message or email. If you are unable to pick up your delivery within 7 days, the package will be returned to Stenströms.
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Fees for unclaimed packages.
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For packages that are not claimed as agreed, customers will be debited a fee off (249 SEK).
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Delivery delay
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If there is a delay in delivery that is significant for you, as the customer, you are entitled to withdraw from the purchase without cost. \\n \\n
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5. PAYMENT
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Stenströms uses Klarna Checkout (Klarna AB, organization number 556737-0431) for handling payments. Stenströms offers the following payment options through Klarna Checkout (the options that are available to you vary).
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Klarna invoice (30 days)
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Klarna account (pay in installments)
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Klarna direct payment (Bank transfer)
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Klarna card payment (VISA, Mastercard & AMEX)
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Card payment (VISA, Mastercard & AMEX)
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Swish
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PayPal \\n \\n
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6. RETURNS
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Right of withdrawal
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You are entitled to return the product within 14 days of delivery. Products returned during these 14 days will be refunded. \\n
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To the extent that it is technically possible, the refund is made with the same payment method as the customer used. Costs for other services will not be reimbursed by Stenströms. For the return to be accepted the product must be in unchanged condition, including all tags being intact and not removed from the product. \\n
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Instructions for how to return products are included with every delivery.
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Procedure for return
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When returning products or materials to Stenströms the items must be adequately packaged such that they are protected during transport. Stenströms therefore recommends that you always package the product in the same manner and with the same/similar packaging as when the products were delivered to you. In the event that you wrapped or packaged products in a substandard manner and the product is damaged during shipping to Stenströms, you, as a customer, are responsible for the damage. \\n \\n
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Stenströms recommends that you use our pre-paid labels for your returns. If you choose to return the product in any other way than through our pre-paid return label you, the customer, is responsible for the products reaching Stenströms undamaged. \\n \\n
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7. COMPLAINTS AND WARRANTY
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A customer who has purchased a product as an individual has the right to return the product if it is faulty. The warranty covers manufacturer’s defects and applies for three years after the product has come into your possession. The warranty also covers defects that have occurred during transport of the product to you. A product that differs from the product agreed upon between you, the customer, and Stenströms, or in another way exhibits deviances can also be regarded as defect. Defects that have occurred because of damage that you have inflicted do not constitute manufacturer’s defects. \\n \\n
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If you issue a complaint regarding a faulty product more than 24 months after the product has come into your possession, it is also your responsibility to demonstrate that the product’s fault is a manufacturer’s defect. Stenströms therefore recommends that you thoroughly examine products upon delivery and notify us about any faults as soon as you find them. If you issue a complaint regarding a faulty product, you, as a customer, are primarily entitled to have the fault corrected and secondarily entitled to have your product replaced with a product that is free of defects. In some cases, you are also entitled to cancel the agreement and have your payment refunded. If your claim is approved, you will not be accountable for any costs arising because of the complaint. Please note that you, as a customer, should minimize, as far as possible, any costs that may arise when a product is found to be faulty. \\n \\n
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For matters concerning claims of faulty goods, contact us at customerservice@stenstroms.com \\n \\n
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8. DISCLAIMERS
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Right of cancellation
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Stenströms reserves the right to terminate this agreement if the customer has failed to act in good faith owing to errors or defects of which the customer is aware, or ought to have been aware, such as incorrect information concerning on the website price or quantity. In such event, the customer is not entitled to damages or other compensation from Stenströms.
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Liability
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Stenströms shall be deemed exempt from all obligations under this agreement if liability would otherwise have arisen due to events which are beyond the agreement, Stenströms business or as otherwise provided by mandatory law.
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Force Majeure
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In the event of government action or failure, new legislation, labour law conflict, war or risk of war, greater public order disruption, sabotage, extreme weather conditions, fire, explosion, natural disaster, accident or other circumstance beyond Stenströms control and which could not reasonably have been overcome or foresee, Stenströms shall be entitled to waive its obligations under this agreement. In such event, Stenströms shall not be liable for damages suffered by the customer.
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Reservation for changes in tax and fees
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Stenströms has the right to cancel the agreement in the event of significant tax or fee changes which are of major importance to the terms of this agreement. In such event, the customer is not entitled to damages or other compensation from Stenströms.
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Reservation for delays in delivery due to circumstances beyond Stenströms control
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If there is a delay in delivery due to events beyond Stenströms control, Stenströms shall not be held liable for damage resulting from such delay in delivery. In such event, the customer is not entitled to damages or other compensation from Stenströms unless otherwise agreed by Stenströms and the customer or if required under mandatory provisions of the law. \\n \\n
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9. PERSONAL DATA AND CONFIDENTIALITY
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Personal information, such as name and email address, or other documentation which the customer submits to Stenströms will be collected and stored in digital format. Stenströms will collect and treat all personal data in accordance with the Swedish Personal Data Act. Customer information will be used by Stenströms to enable and ensure fulfilment of the purchasing agreement and for marketing purposes by the company. The customer's personal data may even be used by companies in the same group as Stenströms to ensure fulfilment of the purchasing agreement and for marketing purposes by the company. \\n \\n
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Personal data controller: \\n \\n
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AB Stenströms Skjortfabrik (Corp. ID No. 556004-5378) \\nRegementsvägen 1 \\n25457 Helsingborg, Sweden \\n \\n
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Customer information that is collected:
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Name
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Address
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E-mail address
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Telephone number
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History of purchases with Stenströms
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The information may also be shared with third parties and used for the purposes mentioned below:
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Authorized service partners who provide payment services to ensure fulfilment of the Agreement.
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Authorized service partners who provide logistics services (carriers) to ensure fulfilment of the Agreement.
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Cookies
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Cookies are small files that are saved to the visitor's computer when visiting a website. The site uses the following types of cookie files: \\n \\n
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Session cookies: “Session cookies” are temporarily stored on the visitor's computer to make use of the website more convenient. When the visitor closes the web browser, saved session cookies are deleted. \\n
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Persistent cookies: \\\"Persistent or permanent cookies\\\" are saved on the visitor's computer and are persistent. Persistent cookies are used, among other things, to identify a returning visitor and sometimes as a basis for statistics and analytics. \\n \\n
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Opt-in: On the website you always have the right to choose if cookies are to be saved on your computer as soon as you visit our website. If you choose not to accept this, no permanent cookies will be stored on your computer, but this may cause our website to not work optimally when you visit it.
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Except from the personal data register
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If you, as a customer, have entered into an agreement as a private individual, you are entitled to request and obtain your records once a year without cost. An excerpt of your records shows the information about you that is stored with us. To obtain you records, please send a signed request to the postal address stated above. If the information we have about you is faulty, incomplete or misleading we will, of course, rectify it.
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Deregistering customer data
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You, as a customer, are entitled to have your customer data removed upon written and signed request, with the exception of data needed by Stenströms in order to maintain accepted accounting principles. \\n \\n
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10. MISCELLANEOUS
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Discrepancies between different publication
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In the event of differences between information on the website and in other publications, the information published on the website will prevail. However, this does not apply to data that is obviously incorrect or misleading when comparing the different publications.
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Intellectual property, logotypes and trademarks
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All material published on the site, including software, logotypes, audio files, trademarks, as well as text and images, is protected intellectual property. This means that the material may not be used without the permission of the copyright holder and the material may not be copied or otherwise transferred to third parties without the expressed permission of Stenströms. Any violations are reported.
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Disputes
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Disputes between Stenströms and you, as a customer, are resolved by the court under compulsory legislation. Stenströms will comply with recommendations from the National Board for Consumer Disputes.
The following Terms & Conditions (\\\"Agreement\\\" as below) apply to all orders placed through our website. AB Stenströms Skjortfabrik (“Stenströms” as below), Corp. ID No. 556004-5378 is the seller. In this agreement the purchasing entity is referred to as the \\\"Customer\\\". These Terms & Conditions apply on orders placed by individuals 18 years of age or older and on sales comprising merchandise (\\\"products\\\" as below). Place your order easily at https://stenstroms.com (\\\"Website\\\" as below).
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2. PLACING AN ORDER
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You can easily place your order at Stenstroms.com. We offer secure payment- and delivery alternatives. Stenströms will register your order when you click the \\\"Pay Order\\\" button during checkout. By clicking the \\\"Pay Order\\\" button, you accept responsibility for payment for your order.
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When Stenströms has received your order an “Order confirmation” will be sent to the email address you used for placing your order. For an even quicker way to place an order, we offer you, the customer, the possibility to order as a guest, without the need to log in. When you click the \\\"Pay Order\\\" button, you have entered into an agreement with Stenströms.
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3. PRICES AND FEES
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Prices displayed on the website are in Danish kroner (DKK), including value added tax (VAT). Find information about delivery- and return fees in the sections Delivery and Returns.
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Special offers
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Special offers, campaigns and promotions on the website are valid as long as the stock lasts and if no other conditions are stated in connection with the offer.
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4. DELIVERY
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Stenströms dispatches orders on non-holiday weekdays. General delivery times and charges are stated below.
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UPS Standard Delivery to Access Point – 3-5 business days (Free Shipping)
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UPS Standard Home Delivery – 3-5 business days (30 DKK)
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UPS Express Delivery to Access Point – 1-2 business days (150 DKK)
\\n
UPS Express Home Delivery – 1-2 business days (180 DKK)
\\n
\\n
\\n
Service point delivery
\\n
Parcels are delivered to a service point location near your home. When your order has arrived at a service point, a notification will be sent to you via text message or email. If you are unable to pick up your delivery within 7 days, the package will be returned to Stenströms.
\\n
\\n
Home delivery
\\n
Parcels are delivered to the door; three delivery attempts are included. If further delivery attempts are made, you may be debited. Therefore, always contact UPS if you are unable to receive delivery at the appointed time. If you are unable to receive a delivery, the parcel will be sent to the closest service point.
\\n
\\n
Fees for unclaimed packages.
\\n
For packages that are not claimed as agreed, customers will be debited a fee off (200 DKK).
\\n
\\n
Delivery delay
\\n
If there is a delay in delivery that is significant for you, as the customer, you are entitled to withdraw from the purchase without cost.
\\n
\\n
5. PAYMENT
\\n
Stenströms uses Klarna Checkout (Klarna AB, organization number 556737-0431) for handling payments. Stenströms offers the following payment options through Klarna Checkout (the options that are available to you vary).
\\n
\\n
\\n
Klarna invoice (30 days)
\\n
Card payment (VISA, Mastercard & AMEX)
\\n
MobilePay
\\n
PayPal
\\n
\\n
\\n
6. RETURNS
\\n
Right of withdrawal
\\n
You are entitled to return the product within 14 days of delivery. Products returned during these 14 days will be refunded, including standard delivery cost. If you choose any other than the default standard delivery method, the cost of delivery will not be refunded. When exercising the right to withdraw, the customer will assume the cost for return shipping (100 DKK with our pre-paid label).
\\n
To the extent that it is technically possible, the refund is made with the same payment method as the customer used. Costs for other services will not be reimbursed by Stenströms. For the return to be accepted the product must be in unchanged condition, including all tags being intact and not removed from the product.
\\n
Instructions for how to return products are included with every delivery.
\\n
\\n
Procedure for return
\\n
When returning products or materials to Stenströms the items must be adequately packaged such that they are protected during transport. Stenströms therefore recommends that you always package the product in the same manner and with the same/similar packaging as when the products were delivered to you. In the event that you wrapped or packaged products in a substandard manner and the product is damaged during shipping to Stenströms, you, as a customer, are responsible for the damage.
\\n
\\n
Stenströms recommends that you use our pre-paid labels for your returns. If you choose to return the product in any other way than through our pre-paid return label you, the customer, is responsible for the products reaching Stenströms undamaged.
\\n
To print your pre-paid return label please log in here:
A customer who has purchased a product as an individual has the right to return the product if it is faulty. The warranty covers manufacturer’s defects and applies for three years after the product has come into your possession. The warranty also covers defects that have occurred during transport of the product to you. A product that differs from the product agreed upon between you, the customer, and Stenströms, or in another way exhibits deviances can also be regarded as defect. Defects that have occurred because of damage that you have inflicted do not constitute manufacturer’s defects.
\\n
\\n
If you issue a complaint regarding a faulty product more than six months after the product has come into your possession, it is also your responsibility to demonstrate that the product’s fault is a manufacturer’s defect. Stenströms therefore recommends that you thoroughly examine products upon delivery and notify us about any faults as soon as you find them. If you issue a complaint regarding a faulty product, you, as a customer, are primarily entitled to have the fault corrected and secondarily entitled to have your product replaced with a product that is free of defects. In some cases, you are also entitled to cancel the agreement and have your payment refunded. If your claim is approved, you will not be accountable for any costs arising because of the complaint. Please note that you, as a customer, should minimize, as far as possible, any costs that may arise when a product is found to be faulty.
\\n
\\n
For matters concerning claims of faulty goods, contact us at customerservice@stenstroms.com
\\n
\\n
8. DISCLAIMERS
\\n
Right of cancellation
\\n
Stenströms reserves the right to terminate this agreement if the customer has failed to act in good faith owing to errors or defects of which the customer is aware, or ought to have been aware, such as incorrect information concerning on the website price or quantity. In such event, the customer is not entitled to damages or other compensation from Stenströms.
\\n
\\n
Liability
\\n
Stenströms shall be deemed exempt from all obligations under this agreement if liability would otherwise have arisen due to events which are beyond the agreement, Stenströms business or as otherwise provided by mandatory law.
\\n
\\n
Force Majeure
\\n
In the event of government action or failure, new legislation, labour law conflict, war or risk of war, greater public order disruption, sabotage, extreme weather conditions, fire, explosion, natural disaster, accident or other circumstance beyond Stenströms control and which could not reasonably have been overcome or foresee, Stenströms shall be entitled to waive its obligations under this agreement. In such event, Stenströms shall not be liable for damages suffered by the customer.
\\n
\\n
Reservation for changes in tax and fees
\\n
Stenströms has the right to cancel the agreement in the event of significant tax or fee changes which are of major importance to the terms of this agreement. In such event, the customer is not entitled to damages or other compensation from Stenströms.
\\n
\\n
Reservation for delays in delivery due to circumstances beyond Stenströms control
\\n
If there is a delay in delivery due to events beyond Stenströms control, Stenströms shall not be held liable for damage resulting from such delay in delivery. In such event, the customer is not entitled to damages or other compensation from Stenströms unless otherwise agreed by Stenströms and the customer or if required under mandatory provisions of the law.
\\n
\\n
9. PERSONAL DATA AND CONFIDENTIALITY
\\n
Personal information, such as name and email address, or other documentation which the customer submits to Stenströms will be collected and stored in digital format. Stenströms will collect and treat all personal data in accordance with the Swedish Personal Data Act. Customer information will be used by Stenströms to enable and ensure fulfilment of the purchasing agreement and for marketing purposes by the company. The customer's personal data may even be used by companies in the same group as Stenströms to ensure fulfilment of the purchasing agreement and for marketing purposes by the company.
\\n
\\n
\\n
Personal data controller:
\\n
\\n
AB Stenströms Skjortfabrik (Corp. ID No. 556004-5378) Regementsvägen 1 25457 Helsingborg, Sweden
\\n
\\n
\\n
Customer information that is collected:
\\n
\\n
\\n
Name
\\n
Address
\\n
E-mail address
\\n
Telephone number
\\n
History of purchases with Stenströms
\\n
\\n
\\n
The information may also be shared with third parties and used for the purposes mentioned below:
\\n
\\n
\\n
Authorized service partners who provide payment services to ensure fulfilment of the Agreement.
\\n
Authorized service partners who provide logistics services (carriers) to ensure fulfilment of the Agreement.
\\n
\\n
\\n
Cookies
\\n
Cookies are small files that are saved to the visitor's computer when visiting a website. The site uses the following types of cookie files:
\\n
Session cookies: “Session cookies” are temporarily stored on the visitor's computer to make use of the website more convenient. When the visitor closes the web browser, saved session cookies are deleted.
\\n
\\n
Persistent cookies: \\\"Persistent or permanent cookies\\\" are saved on the visitor's computer and are persistent. Persistent cookies are used, among other things, to identify a returning visitor and sometimes as a basis for statistics and analytics.
\\n
Opt-in: On the website you always have the right to choose if cookies are to be saved on your computer as soon as you visit our website. If you choose not to accept this, no permanent cookies will be stored on your computer, but this may cause our website to not work optimally when you visit it.
\\n
\\n
Excerpt from the personal data register
\\n
If you, as a customer, have entered into an agreement as a private individual, you are entitled to request and obtain your records once a year without cost. An excerpt of your records shows the information about you that is stored with us. To obtain you records, please send a signed request to the postal address stated above. If the information we have about you is faulty, incomplete or misleading we will, of course, rectify it.
\\n
\\n
Deregistering customer data
\\n
You, as a customer, are entitled to have your customer data removed upon written and signed request, with the exception of data needed by Stenströms in order to maintain accepted accounting principles.
\\n
\\n
10. MISCELLANEOUS
\\n
Discrepancies between different publication
\\n
In the event of differences between information on the website and in other publications, the information published on the website will prevail. However, this does not apply to data that is obviously incorrect or misleading when comparing the different publications.
\\n
\\n
Intellectual property, logotypes and trademarks
\\n
All material published on the site, including software, logotypes, audio files, trademarks, as well as text and images, is protected intellectual property. This means that the material may not be used without the permission of the copyright holder and the material may not be copied or otherwise transferred to third parties without the expressed permission of Stenströms. Any violations are reported.
\\n
\\n
Disputes
\\n
Disputes between Stenströms and you, as a customer, are resolved by the court under compulsory legislation. Stenströms will comply with recommendations from the National Board for Consumer Disputes.
The following Terms & Conditions (\\\"Agreement\\\" as below) apply to all orders placed through our website. AB Stenströms Skjortfabrik (“Stenströms” as below), Corp. ID No. 556004-5378 is the seller. In this agreement the purchasing entity is referred to as the \\\"Customer\\\". These Terms & Conditions apply on orders placed by individuals 18 years of age or older and on sales comprising merchandise (\\\"products\\\" as below). Place your order easily at https://stenstroms.com (\\\"Website\\\" as below).
\\n
\\n
2. PLACING AN ORDER
\\n
You can easily place your order at Stenstroms.com. We offer secure payment- and delivery alternatives. Stenströms will register your order when you click the \\\"Pay Order\\\" button during checkout. By clicking the \\\"Pay Order\\\" button, you accept responsibility for payment for your order.
\\n
\\n
When Stenströms has received your order an “Order confirmation” will be sent to the email address you used for placing your order. For an even quicker way to place an order, we offer you, the customer, the possibility to order as a guest, without the need to log in. When you click the \\\"Pay Order\\\" button, you have entered into an agreement with Stenströms.
\\n
\\n
3. PRICES AND FEES
\\n
Prices displayed on the website are in Norwegian kroner (NOK), including value added tax (VAT), custom duties and import taxes. You as a customer will not be charged any additional costs for the products upon delivery.
\\n
Find information about delivery- and return fees in the sections Delivery and Returns.
\\n
\\n
Special offers
\\n
Special offers, campaigns and promotions on the website are valid as long as the stock lasts and if no other conditions are stated in connection with the offer.
\\n
\\n
4. DELIVERY
\\n
Stenströms dispatches orders on non-holiday weekdays. General delivery times and charges are stated below.
\\n
\\n
\\n
UPS Standard Delivery to Access Point – 3-5 business days (Free Shipping)
\\n
UPS Standard Home Delivery – 3-5 business days (30 NOK)
\\n
UPS Express Delivery to Access Point – 1-2 business days (150 NOK)
\\n
UPS Express Home Delivery – 1-2 business days (180 NOK)
\\n
\\n
\\n
Home delivery
\\n
Parcels are delivered to the door; three delivery attempts are included. If further delivery attempts are made, you may be debited. Therefore, always contact UPS if you are unable to receive delivery at the appointed time. If you are unable to receive a delivery, the parcel will be sent to the closest service point.
\\n
\\n
Fees for unclaimed packages.
\\n
For packages that are not claimed as agreed, customers will be debited a fee off (200 NOK).
\\n
\\n
Delivery delay
\\n
If there is a delay in delivery that is significant for you, as the customer, you are entitled to withdraw from the purchase without cost.
\\n
\\n
5. PAYMENT
\\n
Stenströms uses Klarna Checkout (Klarna AB, organization number 556737-0431) for handling payments. Stenströms offers the following payment options through Klarna Checkout (the options that are available to you vary).
\\n
\\n
\\n
Klarna invoice (30 days)
\\n
Klarna account (pay in installments)
\\n
Klarna card payment (VISA, Mastercard & AMEX)
\\n
Card payment (VISA, Mastercard & AMEX)
\\n
PayPal
\\n
\\n
\\n
6. RETURNS
\\n
Right of withdrawal
\\n
You are entitled to return the product within 14 days of delivery. Products returned during these 14 days will be refunded, including standard delivery cost. If you choose any other than the default standard delivery method, the cost of delivery will not be refunded. When exercising the right to withdraw, the customer will assume the cost for return shipping (100 NOK with our pre-paid label).
\\n
\\n
To the extent that it is technically possible, the refund is made with the same payment method as the customer used. Costs for other services will not be reimbursed by Stenströms. For the return to be accepted the product must be in unchanged condition, including all tags being intact and not removed from the product.
\\n
\\n
Instructions for how to return products are included with every delivery.
\\n
\\n
Procedure for return
\\n
When returning products or materials to Stenströms the items must be adequately packaged such that they are protected during transport. Stenströms therefore recommends that you always package the product in the same manner and with the same/similar packaging as when the products were delivered to you. In the event that you wrapped or packaged products in a substandard manner and the product is damaged during shipping to Stenströms, you, as a customer, are responsible for the damage. Stenströms recommends that you use our pre-paid labels for your returns. If you choose to return the product in any other way than through our pre-paid return label you, the customer, is responsible for the products reaching Stenströms undamaged.
\\n
\\n
To print your pre-paid return label please log in here:
A customer who has purchased a product as an individual has the right to return the product if it is faulty. The warranty covers manufacturer’s defects and applies for three years after the product has come into your possession. The warranty also covers defects that have occurred during transport of the product to you. A product that differs from the product agreed upon between you, the customer, and Stenströms, or in another way exhibits deviances can also be regarded as defect. Defects that have occurred because of damage that you have inflicted do not constitute manufacturer’s defects.
\\n
\\n
If you issue a complaint regarding a faulty product more than six months after the product has come into your possession, it is also your responsibility to demonstrate that the product’s fault is a manufacturer’s defect. Stenströms therefore recommends that you thoroughly examine products upon delivery and notify us about any faults as soon as you find them. If you issue a complaint regarding a faulty product, you, as a customer, are primarily entitled to have the fault corrected and secondarily entitled to have your product replaced with a product that is free of defects. In some cases, you are also entitled to cancel the agreement and have your payment refunded. If your claim is approved, you will not be accountable for any costs arising because of the complaint. Please note that you, as a customer, should minimize, as far as possible, any costs that may arise when a product is found to be faulty.
\\n
\\n
For matters concerning claims of faulty goods, contact us at customerservice@stenstroms.com
\\n
\\n
8. DISCLAIMERS
\\n
Right of cancellation
\\n
Stenströms reserves the right to terminate this agreement if the customer has failed to act in good faith owing to errors or defects of which the customer is aware, or ought to have been aware, such as incorrect information concerning on the website price or quantity. In such event, the customer is not entitled to damages or other compensation from Stenströms.
\\n
\\n
Liability
\\n
Stenströms shall be deemed exempt from all obligations under this agreement if liability would otherwise have arisen due to events which are beyond the agreement, Stenströms business or as otherwise provided by mandatory law.
\\n
\\n
Force Majeure
\\n
In the event of government action or failure, new legislation, labour law conflict, war or risk of war, greater public order disruption, sabotage, extreme weather conditions, fire, explosion, natural disaster, accident or other circumstance beyond Stenströms control and which could not reasonably have been overcome or foresee, Stenströms shall be entitled to waive its obligations under this agreement. In such event, Stenströms shall not be liable for damages suffered by the customer.
\\n
\\n
Reservation for changes in tax and fees
\\n
Stenströms has the right to cancel the agreement in the event of significant tax or fee changes which are of major importance to the terms of this agreement. In such event, the customer is not entitled to damages or other compensation from Stenströms.
\\n
\\n
Reservation for delays in delivery due to circumstances beyond Stenströms control
\\n
If there is a delay in delivery due to events beyond Stenströms control, Stenströms shall not be held liable for damage resulting from such delay in delivery. In such event, the customer is not entitled to damages or other compensation from Stenströms unless otherwise agreed by Stenströms and the customer or if required under mandatory provisions of the law.
\\n
\\n
9. PERSONAL DATA AND CONFIDENTIALITY
\\n
Personal information, such as name and email address, or other documentation which the customer submits to Stenströms will be collected and stored in digital format. Stenströms will collect and treat all personal data in accordance with the Swedish Personal Data Act. Customer information will be used by Stenströms to enable and ensure fulfilment of the purchasing agreement and for marketing purposes by the company. The customer's personal data may even be used by companies in the same group as Stenströms to ensure fulfilment of the purchasing agreement and for marketing purposes by the company.
\\n
\\n
Personal data controller:
\\n
\\n
AB Stenströms Skjortfabrik (Corp. ID No. 556004-5378) Regementsvägen 1 25457 Helsingborg, Sweden
\\n
Customer information that is collected:
\\n
\\n
Name
\\n
Address
\\n
E-mail address
\\n
Telephone number
\\n
History of purchases with Stenströms
\\n
\\n
\\n
The information may also be shared with third parties and used for the purposes mentioned below:
\\n
\\n
\\n
Authorized service partners who provide payment services to ensure fulfilment of the Agreement.
\\n
Authorized service partners who provide logistics services (carriers) to ensure fulfilment of the Agreement.
\\n
\\n
\\n
Cookies
\\n
Cookies are small files that are saved to the visitor's computer when visiting a website. The site uses the following types of cookie files:
\\n
Session cookies: “Session cookies” are temporarily stored on the visitor's computer to make use of the website more convenient. When the visitor closes the web browser, saved session cookies are deleted.
\\n
\\n
Persistent cookies: \\\"Persistent or permanent cookies\\\" are saved on the visitor's computer and are persistent. Persistent cookies are used, among other things, to identify a returning visitor and sometimes as a basis for statistics and analytics.
\\n
\\n
Opt-in: On the website you always have the right to choose if cookies are to be saved on your computer as soon as you visit our website. If you choose not to accept this, no permanent cookies will be stored on your computer, but this may cause our website to not work optimally when you visit it.
\\n
\\n
Excerpt from the personal data register
\\n
If you, as a customer, have entered into an agreement as a private individual, you are entitled to request and obtain your records once a year without cost. An excerpt of your records shows the information about you that is stored with us. To obtain you records, please send a signed request to the postal address stated above. If the information we have about you is faulty, incomplete or misleading we will, of course, rectify it.
\\n
\\n
Deregistering customer data
\\n
You, as a customer, are entitled to have your customer data removed upon written and signed request, with the exception of data needed by Stenströms in order to maintain accepted accounting principles.
\\n
\\n
10. MISCELLANEOUS
\\n
Discrepancies between different publication
\\n
In the event of differences between information on the website and in other publications, the information published on the website will prevail. However, this does not apply to data that is obviously incorrect or misleading when comparing the different publications.
\\n
\\n
Intellectual property, logotypes and trademarks
\\n
All material published on the site, including software, logotypes, audio files, trademarks, as well as text and images, is protected intellectual property. This means that the material may not be used without the permission of the copyright holder and the material may not be copied or otherwise transferred to third parties without the expressed permission of Stenströms. Any violations are reported.
\\n
\\n
Disputes
\\n
Disputes between Stenströms and you, as a customer, are resolved by the court under compulsory legislation. Stenströms will comply with recommendations from the National Board for Consumer Disputes.
The following Terms & Conditions (\\\"Agreement\\\" as below) apply to all orders placed through our website. AB Stenströms Skjortfabrik (“Stenströms” as below), Corp. ID No. 556004-5378 is the seller. In this agreement the purchasing entity is referred to as the \\\"Customer\\\". These Terms & Conditions apply on orders placed by individuals 18 years of age or older and on sales comprising merchandise (\\\"products\\\" as below). Place your order easily at https://stenstroms.com (\\\"Website\\\" as below).
\\n
\\n
2. PLACING AN ORDER
\\n
You can easily place your order at Stenstroms.com. We offer secure payment- and delivery alternatives. Stenströms will register your order when you click the \\\"Pay Order\\\" button during checkout. By clicking the \\\"Pay Order\\\" button, you accept responsibility for payment for your order.
\\n
\\n
When Stenströms has received your order an “Order confirmation” will be sent to the email address you used for placing your order. For an even quicker way to place an order, we offer you, the customer, the possibility to order as a guest, without the need to log in. When you click the \\\"Pay Order\\\" button, you have entered into an agreement with Stenströms.
\\n
\\n
3. PRICES AND FEES
\\n
Prices displayed on the website are in Euros (EUR), including value added tax (VAT). Find information about delivery- and return fees in the sections Delivery and Returns.
\\n
\\n
Special offers
\\n
Special offers, campaigns and promotions on the website are valid as long as the stock lasts and if no other conditions are stated in connection with the offer.
\\n
\\n
4. DELIVERY
\\n
Stenströms dispatches orders on non-holiday weekdays. General delivery times and charges are stated below.
\\n
\\n
\\n
UPS Standard Delivery to Access Point – 3-5 business days (Free Shipping)
\\n
UPS Standard Home Delivery – 3-5 business days (3 EUR)
\\n
UPS Express Delivery to Access Point – 1-2 business days (15 EUR)
\\n
UPS Express Home Delivery – 1-2 business days (18 EUR)
\\n
\\n
\\n
Service point delivery
\\n
Parcels are delivered to a service point location near your home. When your order has arrived at a service point, a notification will be sent to you via text message or email. If you are unable to pick up your delivery within 7 days, the package will be returned to Stenströms.
\\n
\\n
Home delivery
\\n
Parcels are delivered to the door; three delivery attempts are included. If further delivery attempts are made, you may be debited. Therefore, always contact UPS if you are unable to receive delivery at the appointed time. If you are unable to receive a delivery, the parcel will be sent to the closest service point.
\\n
\\n
Fees for unclaimed packages.
\\n
For packages that are not claimed as agreed, customers will be debited a fee off (25 EUR).
\\n
\\n
Delivery delay
\\n
If there is a delay in delivery that is significant for you, as the customer, you are entitled to withdraw from the purchase without cost.
\\n
\\n
5. PAYMENT
\\n
Stenströms uses Klarna Checkout (Klarna AB, organization number 556737-0431) for handling payments. Stenströms offers the following payment options through Klarna Checkout (the options that are available to you vary).
\\n
\\n
\\n
Klarna invoice (30 days)
\\n
Klarna account (pay in installments)
\\n
Klarna direct payment (bank transfer)
\\n
Klarna card payment (VISA, Mastercard & AMEX)
\\n
Card payment (VISA, Mastercard & AMEX)
\\n
PayPal
\\n
\\n
\\n
6. RETURNS
\\n
Right of withdrawal
\\n
You are entitled to return the product within 14 days of delivery. Products returned during these 14 days will be refunded, including standard delivery cost. If you choose any other than the default standard delivery method, the cost of delivery will not be refunded. When exercising the right to withdraw, the customer will assume the cost for return shipping (10 EUR with our pre-paid label).
\\n
\\n
To the extent that it is technically possible, the refund is made with the same payment method as the customer used. Costs for other services will not be reimbursed by Stenströms. For the return to be accepted the product must be in unchanged condition, including all tags being intact and not removed from the product.
\\n
Instructions for how to return products are included with every delivery.
\\n
\\n
Procedure for return
\\n
When returning products or materials to Stenströms the items must be adequately packaged such that they are protected during transport. Stenströms therefore recommends that you always package the product in the same manner and with the same/similar packaging as when the products were delivered to you. In the event that you wrapped or packaged products in a substandard manner and the product is damaged during shipping to Stenströms, you, as a customer, are responsible for the damage.
\\n
\\n
Stenströms recommends that you use our pre-paid labels for your returns. If you choose to return the product in any other way than through our pre-paid return label you, the customer, is responsible for the products reaching Stenströms undamaged.
\\n
To print your pre-paid return label please log in here:
A customer who has purchased a product as an individual has the right to return the product if it is faulty. The warranty covers manufacturer’s defects and applies for three years after the product has come into your possession. The warranty also covers defects that have occurred during transport of the product to you. A product that differs from the product agreed upon between you, the customer, and Stenströms, or in another way exhibits deviances can also be regarded as defect. Defects that have occurred because of damage that you have inflicted do not constitute manufacturer’s defects.
\\n
\\n
If you issue a complaint regarding a faulty product more than six months after the product has come into your possession, it is also your responsibility to demonstrate that the product’s fault is a manufacturer’s defect. Stenströms therefore recommends that you thoroughly examine products upon delivery and notify us about any faults as soon as you find them. If you issue a complaint regarding a faulty product, you, as a customer, are primarily entitled to have the fault corrected and secondarily entitled to have your product replaced with a product that is free of defects. In some cases, you are also entitled to cancel the agreement and have your payment refunded. If your claim is approved, you will not be accountable for any costs arising because of the complaint. Please note that you, as a customer, should minimize, as far as possible, any costs that may arise when a product is found to be faulty.
\\n
\\n
For matters concerning claims of faulty goods, contact us at customerservice@stenstroms.com
\\n
\\n
8. DISCLAIMERS
\\n
Right of cancellation
\\n
Stenströms reserves the right to terminate this agreement if the customer has failed to act in good faith owing to errors or defects of which the customer is aware, or ought to have been aware, such as incorrect information concerning on the website price or quantity. In such event, the customer is not entitled to damages or other compensation from Stenströms.
\\n
\\n
Liability
\\n
Stenströms shall be deemed exempt from all obligations under this agreement if liability would otherwise have arisen due to events which are beyond the agreement, Stenströms business or as otherwise provided by mandatory law.
\\n
\\n
Force Majeure
\\n
In the event of government action or failure, new legislation, labour law conflict, war or risk of war, greater public order disruption, sabotage, extreme weather conditions, fire, explosion, natural disaster, accident or other circumstance beyond Stenströms control and which could not reasonably have been overcome or foresee, Stenströms shall be entitled to waive its obligations under this agreement. In such event, Stenströms shall not be liable for damages suffered by the customer.
\\n
\\n
Reservation for changes in tax and fees
\\n
Stenströms has the right to cancel the agreement in the event of significant tax or fee changes which are of major importance to the terms of this agreement. In such event, the customer is not entitled to damages or other compensation from Stenströms.
\\n
\\n
Reservation for delays in delivery due to circumstances beyond Stenströms control
\\n
If there is a delay in delivery due to events beyond Stenströms control, Stenströms shall not be held liable for damage resulting from such delay in delivery. In such event, the customer is not entitled to damages or other compensation from Stenströms unless otherwise agreed by Stenströms and the customer or if required under mandatory provisions of the law.
\\n
\\n
9. PERSONAL DATA AND CONFIDENTIALITY
\\n
Personal information, such as name and email address, or other documentation which the customer submits to Stenströms will be collected and stored in digital format. Stenströms will collect and treat all personal data in accordance with the Swedish Personal Data Act. Customer information will be used by Stenströms to enable and ensure fulfilment of the purchasing agreement and for marketing purposes by the company. The customer's personal data may even be used by companies in the same group as Stenströms to ensure fulfilment of the purchasing agreement and for marketing purposes by the company.
\\n
Personal data controller:
\\n
\\n
AB Stenströms Skjortfabrik (Corp. ID No. 556004-5378) Regementsvägen 1 25457 Helsingborg, Sweden
\\n
Customer information that is collected:
\\n
\\n
\\n
Name
\\n
Address
\\n
E-mail address
\\n
Telephone number
\\n
History of purchases with Stenströms
\\n
\\n
\\n
The information may also be shared with third parties and used for the purposes mentioned below:
\\n
\\n
\\n
Authorized service partners who provide payment services to ensure fulfilment of the Agreement.
\\n
Authorized service partners who provide logistics services (carriers) to ensure fulfilment of the Agreement.
\\n
\\n
\\n
Cookies
\\n
Cookies are small files that are saved to the visitor's computer when visiting a website. The site uses the following types of cookie files:
\\n
Session cookies: “Session cookies” are temporarily stored on the visitor's computer to make use of the website more convenient. When the visitor closes the web browser, saved session cookies are deleted.
\\n
\\n
Persistent cookies: \\\"Persistent or permanent cookies\\\" are saved on the visitor's computer and are persistent. Persistent cookies are used, among other things, to identify a returning visitor and sometimes as a basis for statistics and analytics.
\\n
Opt-in: On the website you always have the right to choose if cookies are to be saved on your computer as soon as you visit our website. If you choose not to accept this, no permanent cookies will be stored on your computer, but this may cause our website to not work optimally when you visit it.
\\n
\\n
Excerpt from the personal data register
\\n
If you, as a customer, have entered into an agreement as a private individual, you are entitled to request and obtain your records once a year without cost. An excerpt of your records shows the information about you that is stored with us. To obtain you records, please send a signed request to the postal address stated above. If the information we have about you is faulty, incomplete or misleading we will, of course, rectify it.
\\n
\\n
Deregistering customer data
\\n
You, as a customer, are entitled to have your customer data removed upon written and signed request, with the exception of data needed by Stenströms in order to maintain accepted accounting principles.
\\n
\\n
10. MISCELLANEOUS
\\n
Discrepancies between different publication
\\n
In the event of differences between information on the website and in other publications, the information published on the website will prevail. However, this does not apply to data that is obviously incorrect or misleading when comparing the different publications.
\\n
\\n
Intellectual property, logotypes and trademarks
\\n
All material published on the site, including software, logotypes, audio files, trademarks, as well as text and images, is protected intellectual property. This means that the material may not be used without the permission of the copyright holder and the material may not be copied or otherwise transferred to third parties without the expressed permission of Stenströms. Any violations are reported.
\\n
\\n
Disputes
\\n
Disputes between Stenströms and you, as a customer, are resolved by the court under compulsory legislation. Stenströms will comply with recommendations from the National Board for Consumer Disputes.
The following Terms & Conditions (\\\"Agreement\\\" as below) apply to all orders placed through our website. AB Stenströms Skjortfabrik (“Stenströms” as below), Corp. ID No. 556004-5378 is the seller. In this agreement the purchasing entity is referred to as the \\\"Customer\\\". These Terms & Conditions apply on orders placed by individuals 18 years of age or older and on sales comprising merchandise (\\\"products\\\" as below). Place your order easily at https://stenstroms.com (\\\"Website\\\" as below).
\\n
\\n
2. PLACING AN ORDER
\\n
You can easily place your order at Stenstroms.com. We offer secure payment- and delivery alternatives. Stenströms will register your order when you click the \\\"Pay Order\\\" button during checkout. By clicking the \\\"Pay Order\\\" button, you accept responsibility for payment for your order.
\\n
\\n
When Stenströms has received your order an “Order confirmation” will be sent to the email address you used for placing your order. For an even quicker way to place an order, we offer you, the customer, the possibility to order as a guest, without the need to log in. When you click the \\\"Pay Order\\\" button, you have entered into an agreement with Stenströms.
\\n
\\n
3. PRICES AND FEES
\\n
Prices displayed on the website are in Euro (EUR), including value added tax (VAT). Find information about delivery- and return fees in the sections Delivery and Returns.
\\n
Special offers
\\n
Special offers, campaigns and promotions on the website are valid as long as the stock lasts and if no other conditions are stated in connection with the offer.
\\n
\\n
4. DELIVERY
\\n
Stenströms dispatches orders on non-holiday weekdays. General delivery times and charges are stated below.
\\n
\\n
\\n
UPS Standard Delivery to Access Point – 3-5 business days (Free Shipping)
\\n
UPS Standard Home Delivery – 3-5 business days (3 EUR)
\\n
UPS Express Delivery to Access Point – 1-2 business days (15 EUR)
\\n
UPS Express Home Delivery – 1-2 business days (18 EUR)
\\n
\\n
\\n
Service point delivery
\\n
Parcels are delivered to a service point location near your home. When your order has arrived at a service point, a notification will be sent to you via text message or email. If you are unable to pick up your delivery within 7 days, the package will be returned to Stenströms.
\\n
\\n
Home delivery
\\n
Parcels are delivered to the door; three delivery attempts are included. If further delivery attempts are made, you may be debited. Therefore, always contact UPS if you are unable to receive delivery at the appointed time. If you are unable to receive a delivery, the parcel will be sent to the closest service point.
\\n
\\n
Fees for unclaimed packages.
\\n
For packages that are not claimed as agreed, customers will be debited a fee off (25 EUR).
\\n
\\n
Delivery delay
\\n
If there is a delay in delivery that is significant for you, as the customer, you are entitled to withdraw from the purchase without cost.
\\n
\\n
5. PAYMENT
\\n
Stenströms uses Klarna Checkout (Klarna AB, organization number 556737-0431) for handling payments. Stenströms offers the following payment options through Klarna Checkout (the options that are available to you vary).
\\n
\\n
\\n
Card payment (VISA, Mastercard & AMEX)
\\n
PayPal
\\n
\\n
\\n
6. RETURNS
\\n
Right of withdrawal
\\n
You are entitled to return the product within 14 days of delivery. Products returned during these 14 days will be refunded, including standard delivery cost. If you choose any other than the default standard delivery method, the cost of delivery will not be refunded. When exercising the right to withdraw, the customer will assume the cost for return shipping (10 EUR with our pre-paid label).
\\n
\\n
To the extent that it is technically possible, the refund is made with the same payment method as the customer used. Costs for other services will not be reimbursed by Stenströms. For the return to be accepted the product must be in unchanged condition, including all tags being intact and not removed from the product.
\\n
\\n
Instructions for how to return products are included with every delivery.
\\n
\\n
Procedure for return
\\n
When returning products or materials to Stenströms the items must be adequately packaged such that they are protected during transport. Stenströms therefore recommends that you always package the product in the same manner and with the same/similar packaging as when the products were delivered to you. In the event that you wrapped or packaged products in a substandard manner and the product is damaged during shipping to Stenströms, you, as a customer, are responsible for the damage.
\\n
\\n
Stenströms recommends that you use our pre-paid labels for your returns.
\\n
\\n
If you choose to return the product in any other way than through our pre-paid return label you, the customer, is responsible for the products reaching Stenströms undamaged.
\\n
To print your pre-paid return label please log in here:
\\n
https://row.ups.com/ Company Alias: STENSTROEMS Login ID: STENSTROEMS Password: STENSTROEMS
\\n
\\n
Your prepaid label will be emailed to you.
\\n
\\n
7. COMPLAINTS AND WARRANTY
\\n
A customer who has purchased a product as an individual has the right to return the product if it is faulty. The warranty covers manufacturer’s defects and applies for three years after the product has come into your possession. The warranty also covers defects that have occurred during transport of the product to you. A product that differs from the product agreed upon between you, the customer, and Stenströms, or in another way exhibits deviances can also be regarded as defect. Defects that have occurred because of damage that you have inflicted do not constitute manufacturer’s defects.
\\n
\\n
If you issue a complaint regarding a faulty product more than six months after the product has come into your possession, it is also your responsibility to demonstrate that the product’s fault is a manufacturer’s defect. Stenströms therefore recommends that you thoroughly examine products upon delivery and notify us about any faults as soon as you find them. If you issue a complaint regarding a faulty product, you, as a customer, are primarily entitled to have the fault corrected and secondarily entitled to have your product replaced with a product that is free of defects. In some cases, you are also entitled to cancel the agreement and have your payment refunded. If your claim is approved, you will not be accountable for any costs arising because of the complaint. Please note that you, as a customer, should minimize, as far as possible, any costs that may arise when a product is found to be faulty.
\\n
\\n
For matters concerning claims of faulty goods, contact us at customerservice@stenstroms.com
\\n
\\n
8. DISCLAIMERS
\\n
Right of cancellation
\\n
Stenströms reserves the right to terminate this agreement if the customer has failed to act in good faith owing to errors or defects of which the customer is aware, or ought to have been aware, such as incorrect information concerning on the website price or quantity. In such event, the customer is not entitled to damages or other compensation from Stenströms.
\\n
\\n
Liability
\\n
Stenströms shall be deemed exempt from all obligations under this agreement if liability would otherwise have arisen due to events which are beyond the agreement, Stenströms business or as otherwise provided by mandatory law.
\\n
\\n
Force Majeure
\\n
In the event of government action or failure, new legislation, labour law conflict, war or risk of war, greater public order disruption, sabotage, extreme weather conditions, fire, explosion, natural disaster, accident or other circumstance beyond Stenströms control and which could not reasonably have been overcome or foresee, Stenströms shall be entitled to waive its obligations under this agreement. In such event, Stenströms shall not be liable for damages suffered by the customer.
\\n
\\n
Reservation for changes in tax and fees
\\n
Stenströms has the right to cancel the agreement in the event of significant tax or fee changes which are of major importance to the terms of this agreement. In such event, the customer is not entitled to damages or other compensation from Stenströms.
\\n
\\n
Reservation for delays in delivery due to circumstances beyond Stenströms control
\\n
If there is a delay in delivery due to events beyond Stenströms control, Stenströms shall not be held liable for damage resulting from such delay in delivery. In such event, the customer is not entitled to damages or other compensation from Stenströms unless otherwise agreed by Stenströms and the customer or if required under mandatory provisions of the law.
\\n
\\n
9. PERSONAL DATA AND CONFIDENTIALITY
\\n
Personal information, such as name and email address, or other documentation which the customer submits to Stenströms will be collected and stored in digital format. Stenströms will collect and treat all personal data in accordance with the Swedish Personal Data Act. Customer information will be used by Stenströms to enable and ensure fulfilment of the purchasing agreement and for marketing purposes by the company. The customer's personal data may even be used by companies in the same group as Stenströms to ensure fulfilment of the purchasing agreement and for marketing purposes by the company.
\\n
\\n
Personal data controller:
\\n
AB Stenströms Skjortfabrik (Corp. ID No. 556004-5378) Regementsvägen 1 25457 Helsingborg, Sweden
\\n
\\n
Customer information that is collected:
\\n
\\n
\\n
Name
\\n
Address
\\n
E-mail address
\\n
Telephone number
\\n
History of purchases with Stenströms
\\n
\\n
\\n
The information may also be shared with third parties and used for the purposes mentioned below:
\\n
\\n
\\n
Authorized service partners who provide payment services to ensure fulfilment of the Agreement.
\\n
Authorized service partners who provide logistics services (carriers) to ensure fulfilment of the Agreement.
\\n
\\n
\\n
Cookies
\\n
Cookies are small files that are saved to the visitor's computer when visiting a website. The site uses the following types of cookie files:
\\n
\\n
\\n
Session cookies: “Session cookies” are temporarily stored on the visitor's computer to make use of the website more convenient. When the visitor closes the web browser, saved session cookies are deleted.
\\n
Persistent cookies: \\\"Persistent or permanent cookies\\\" are saved on the visitor's computer and are persistent. Persistent cookies are used, among other things, to identify a returning visitor and sometimes as a basis for statistics and analytics.
\\n
\\n
\\n
Opt-in: On the website you always have the right to choose if cookies are to be saved on your computer as soon as you visit our website. If you choose not to accept this, no permanent cookies will be stored on your computer, but this may cause our website to not work optimally when you visit it.
\\n
\\n
\\n
Excerpt from the personal data register
\\n
If you, as a customer, have entered into an agreement as a private individual, you are entitled to request and obtain your records once a year without cost. An excerpt of your records shows the information about you that is stored with us. To obtain you records, please send a signed request to the postal address stated above. If the information we have about you is faulty, incomplete or misleading we will, of course, rectify it.
\\n
\\n
Deregistering customer data
\\n
You, as a customer, are entitled to have your customer data removed upon written and signed request, with the exception of data needed by Stenströms in order to maintain accepted accounting principles.
\\n
\\n
10. MISCELLANEOUS
\\n
Discrepancies between different publication
\\n
In the event of differences between information on the website and in other publications, the information published on the website will prevail. However, this does not apply to data that is obviously incorrect or misleading when comparing the different publications.
\\n
\\n
Intellectual property, logotypes and trademarks
\\n
All material published on the site, including software, logotypes, audio files, trademarks, as well as text and images, is protected intellectual property. This means that the material may not be used without the permission of the copyright holder and the material may not be copied or otherwise transferred to third parties without the expressed permission of Stenströms. Any violations are reported.
\\n
\\n
Disputes
\\n
Disputes between Stenströms and you, as a customer, are resolved by the court under compulsory legislation. Stenströms will comply with recommendations from the National Board for Consumer Disputes.
The following Terms & Conditions (\\\"Agreement\\\" as below) apply to all orders placed through our website. AB Stenströms Skjortfabrik (“Stenströms” as below), Corp. ID No. 556004-5378 is the seller. In this agreement the purchasing entity is referred to as the \\\"Customer\\\". These Terms & Conditions apply on orders placed by individuals 18 years of age or older and on sales comprising merchandise (\\\"products\\\" as below). Place your order easily at https://stenstroms.com (\\\"Website\\\" as below).
\\n
\\n
2. PLACING AN ORDER
\\n
You can easily place your order at Stenstroms.com. We offer secure payment- and delivery alternatives. Stenströms will register your order when you click the \\\"Pay Order\\\" button during checkout. By clicking the \\\"Pay Order\\\" button, you accept responsibility for payment for your order.
\\n
\\n
When Stenströms has received your order an “Order confirmation” will be sent to the email address you used for placing your order. For an even quicker way to place an order, we offer you, the customer, the possibility to order as a guest, without the need to log in. When you click the \\\"Pay Order\\\" button, you have entered into an agreement with Stenströms.
\\n
\\n
3. PRICES AND FEES
\\n
Prices displayed on the website are in Canadian dollars (CAD), excluding sales tax (VAT) but including custom duties. You as a customer will not be charged any custom duties for the products upon delivery, you may however be charged local sales tax (VAT).
\\n
\\n
Find information about delivery- and return fees in the sections Delivery and Returns.
\\n
\\n
Special offers, campaigns and promotions on the website are valid as long as the stock lasts and if no other conditions are stated in connection with the offer.
\\n
\\n
4. DELIVERY
\\n
Stenströms dispatches orders on non-holiday weekdays. General delivery times and charges are stated below.
\\n
\\n
UPS Express Delivery to Access Point – 1-2 business days (25 CAD)
\\n
UPS Express Home Delivery – 1-2 business days (28 CAD)
\\n
\\n
\\n
Service point delivery
\\n
Parcels are delivered to a service point location near your home. When your order has arrived at a service point, a notification will be sent to you via text message or email. If you are unable to pick up your delivery within 7 days, the package will be returned to Stenströms.
\\n
\\n
Home delivery
\\n
Parcels are delivered to the door; three delivery attempts are included. If further delivery attempts are made, you may be debited. Therefore, always contact UPS if you are unable to receive delivery at the appointed time. If you are unable to receive a delivery, the parcel will be sent to the closest service point.
\\n
\\n
Fees for unclaimed packages.
\\n
For packages that are not claimed as agreed, customers will be debited a fee off (25 CAD).
\\n
\\n
Delivery delay
\\n
If there is a delay in delivery that is significant for you, as the customer, you are entitled to withdraw from the purchase without cost.
\\n
\\n
5. PAYMENT
\\n
Stenströms uses Klarna Checkout (Klarna AB, organization number 556737-0431) for handling payments. Stenströms offers the following payment options through Klarna Checkout (the options that are available to you vary).
\\n
\\n
Card payment (VISA, Mastercard & AMEX)
\\n
PayPal
\\n
\\n
\\n
6. RETURNS
\\n
Right of withdrawal
\\n
You are entitled to return the product within 14 days of delivery. Products returned during these 14 days will be refunded, including standard delivery cost. If you choose any other than the default standard delivery method, the cost of delivery will not be refunded. When exercising the right to withdraw, the customer will assume the cost for return shipping (25 CAD with our pre-paid label).
\\n
To the extent that it is technically possible, the refund is made with the same payment method as the customer used. Costs for other services will not be reimbursed by Stenströms. For the return to be accepted the product must be in unchanged condition, including all tags being intact and not removed from the product.
\\n
\\n
Instructions for how to return products are included with every delivery.
\\n
\\n
Procedure for return
\\n
When returning products or materials to Stenströms the items must be adequately packaged such that they are protected during transport. Stenströms therefore recommends that you always package the product in the same manner and with the same/similar packaging as when the products were delivered to you. In the event that you wrapped or packaged products in a substandard manner and the product is damaged during shipping to Stenströms, you, as a customer, are responsible for the damage.
\\n
\\n
Stenströms recommends that you use our pre-paid labels for your returns. If you choose to return the product in any other way than through our pre-paid return label you, the customer, is responsible for the products reaching Stenströms undamaged.
\\n
\\n
To print your pre-paid return label please log in here:
A customer who has purchased a product as an individual has the right to return the product if it is faulty. The warranty covers manufacturer’s defects and applies for three years after the product has come into your possession. The warranty also covers defects that have occurred during transport of the product to you. A product that differs from the product agreed upon between you, the customer, and Stenströms, or in another way exhibits deviances can also be regarded as defect. Defects that have occurred because of damage that you have inflicted do not constitute manufacturer’s defects.
\\n
\\n
If you issue a complaint regarding a faulty product more than six months after the product has come into your possession, it is also your responsibility to demonstrate that the product’s fault is a manufacturer’s defect. Stenströms therefore recommends that you thoroughly examine products upon delivery and notify us about any faults as soon as you find them. If you issue a complaint regarding a faulty product, you, as a customer, are primarily entitled to have the fault corrected and secondarily entitled to have your product replaced with a product that is free of defects.
\\n
\\n
In some cases, you are also entitled to cancel the agreement and have your payment refunded. If your claim is approved, you will not be accountable for any costs arising because of the complaint. Please note that you, as a customer, should minimize, as far as possible, any costs that may arise when a product is found to be faulty.
\\n
\\n
For matters concerning claims of faulty goods, contact us at customerservice@stenstroms.com
\\n
\\n
8. DISCLAIMERS
\\n
Right of cancellation
\\n
Stenströms reserves the right to terminate this agreement if the customer has failed to act in good faith owing to errors or defects of which the customer is aware, or ought to have been aware, such as incorrect information concerning on the website price or quantity. In such event, the customer is not entitled to damages or other compensation from Stenströms.
\\n
\\n
Liability
\\n
Stenströms shall be deemed exempt from all obligations under this agreement if liability would otherwise have arisen due to events which are beyond the agreement, Stenströms business or as otherwise provided by mandatory law.
\\n
\\n
Force Majeure
\\n
In the event of government action or failure, new legislation, labour law conflict, war or risk of war, greater public order disruption, sabotage, extreme weather conditions, fire, explosion, natural disaster, accident or other circumstance beyond Stenströms control and which could not reasonably have been overcome or foresee, Stenströms shall be entitled to waive its obligations under this agreement. In such event, Stenströms shall not be liable for damages suffered by the customer.
\\n
\\n
Reservation for changes in tax and fees
\\n
Stenströms has the right to cancel the agreement in the event of significant tax or fee changes which are of major importance to the terms of this agreement. In such event, the customer is not entitled to damages or other compensation from Stenströms.
\\n
\\n
Reservation for delays in delivery due to circumstances beyond Stenströms control
\\n
If there is a delay in delivery due to events beyond Stenströms control, Stenströms shall not be held liable for damage resulting from such delay in delivery. In such event, the customer is not entitled to damages or other compensation from Stenströms unless otherwise agreed by Stenströms and the customer or if required under mandatory provisions of the law.
\\n
\\n
9. PERSONAL DATA AND CONFIDENTIALITY
\\n
Personal information, such as name and email address, or other documentation which the customer submits to Stenströms will be collected and stored in digital format. Stenströms will collect and treat all personal data in accordance with the Swedish Personal Data Act. Customer information will be used by Stenströms to enable and ensure fulfilment of the purchasing agreement and for marketing purposes by the company. The customer's personal data may even be used by companies in the same group as Stenströms to ensure fulfilment of the purchasing agreement and for marketing purposes by the company.
\\n
\\n
Personal data controller:
\\n
\\n
AB Stenströms Skjortfabrik (Corp. ID No. 556004-5378) Regementsvägen 1 25457 Helsingborg, Sweden
\\n
\\n
Customer information that is collected:
\\n
\\n
Name
\\n
Address
\\n
E-mail address
\\n
Telephone number
\\n
History of purchases with Stenströms
\\n
\\n
\\n
The information may also be shared with third parties and used for the purposes mentioned below:
\\n
\\n
\\n
Authorized service partners who provide payment services to ensure fulfilment of the Agreement.
\\n
Authorized service partners who provide logistics services (carriers) to ensure fulfilment of the Agreement.
\\n
\\n
\\n
Cookies
\\n
Cookies are small files that are saved to the visitor's computer when visiting a website. The site uses the following types of cookie files:
\\n
\\n
Session cookies: “Session cookies” are temporarily stored on the visitor's computer to make use of the website more convenient. When the visitor closes the web browser, saved session cookies are deleted.
\\n
Persistent cookies: \\\"Persistent or permanent cookies\\\" are saved on the visitor's computer and are persistent. Persistent cookies are used, among other things, to identify a returning visitor and sometimes as a basis for statistics and analytics.
\\n
\\n
\\n
Opt-in: On the website you always have the right to choose if cookies are to be saved on your computer as soon as you visit our website. If you choose not to accept this, no permanent cookies will be stored on your computer, but this may cause our website to not work optimally when you visit it.
\\n
\\n
Excerpt from the personal data register
\\n
If you, as a customer, have entered into an agreement as a private individual, you are entitled to request and obtain your records once a year without cost. An excerpt of your records shows the information about you that is stored with us. To obtain you records, please send a signed request to the postal address stated above. If the information we have about you is faulty, incomplete or misleading we will, of course, rectify it.
\\n
\\n
Deregistering customer data
\\n
You, as a customer, are entitled to have your customer data removed upon written and signed request, with the exception of data needed by Stenströms in order to maintain accepted accounting principles.
\\n
\\n
10. MISCELLANEOUS
\\n
Discrepancies between different publication
\\n
In the event of differences between information on the website and in other publications, the information published on the website will prevail. However, this does not apply to data that is obviously incorrect or misleading when comparing the different publications.
\\n
\\n
Intellectual property, logotypes and trademarks
\\n
All material published on the site, including software, logotypes, audio files, trademarks, as well as text and images, is protected intellectual property. This means that the material may not be used without the permission of the copyright holder and the material may not be copied or otherwise transferred to third parties without the expressed permission of Stenströms. Any violations are reported.
\\n
\\n
Disputes
\\n
Disputes between Stenströms and you, as a customer, are resolved by the court under compulsory legislation. Stenströms will comply with recommendations from the National Board for Consumer Disputes.
The following Terms & Conditions (\\\"Agreement\\\" as below) apply to all orders placed through our website. AB Stenströms Skjortfabrik (“Stenströms” as below), Corp. ID No. 556004-5378 is the seller. In this agreement the purchasing entity is referred to as the \\\"Customer\\\". These Terms & Conditions apply on orders placed by individuals 18 years of age or older and on sales comprising merchandise (\\\"products\\\" as below). Place your order easily at https://stenstroms.com (\\\"Website\\\" as below).
\\n
\\n
2. PLACING AN ORDER
\\n
You can easily place your order at Stenstroms.com. We offer secure payment- and delivery alternatives. Stenströms will register your order when you click the \\\"Pay Order\\\" button during checkout. By clicking the \\\"Pay Order\\\" button, you accept responsibility for payment for your order.
\\n
\\n
When Stenströms has received your order an “Order confirmation” will be sent to the email address you used for placing your order. For an even quicker way to place an order, we offer you, the customer, the possibility to order as a guest, without the need to log in. When you click the \\\"Pay Order\\\" button, you have entered into an agreement with Stenströms.
\\n
\\n
3. PRICES AND FEES
\\n
Prices displayed on the website are in Swiss franc (CHF), excluding value added tax (VAT) but including custom duties. You as a customer will not be charged any custom duties for the products upon delivery, you may however be charged local value added tax (VAT).
\\n
Find information about delivery- and return fees in the sections Delivery and Returns.
\\n
\\n
Special offers
\\n
Special offers, campaigns and promotions on the website are valid as long as the stock lasts and if no other conditions are stated in connection with the offer.
\\n
\\n
4. DELIVERY
\\n
Stenströms dispatches orders on non-holiday weekdays. General delivery times and charges are stated below.
\\n
\\n
UPS Standard Delivery to Access Point – 3-5 business days (Free Shipping)
\\n
UPS Standard Home Delivery – 3-5 business days (3 CHF)
\\n
UPS Express Delivery to Access Point – 1-2 business days (15 CHF)
\\n
UPS Express Home Delivery – 1-2 business days (18 CHF)
\\n
\\n
\\n
Service point delivery
\\n
Parcels are delivered to a service point location near your home. When your order has arrived at a service point, a notification will be sent to you via text message or email. If you are unable to pick up your delivery within 7 days, the package will be returned to Stenströms.
\\n
\\n
Home delivery
\\n
Parcels are delivered to the door; three delivery attempts are included. If further delivery attempts are made, you may be debited. Therefore, always contact UPS if you are unable to receive delivery at the appointed time. If you are unable to receive a delivery, the parcel will be sent to the closest service point.
\\n
\\n
Fees for unclaimed packages.
\\n
For packages that are not claimed as agreed, customers will be debited a fee off (25 CHF).
\\n
\\n
Delivery delay
\\n
If there is a delay in delivery that is significant for you, as the customer, you are entitled to withdraw from the purchase without cost.
\\n
\\n
5. PAYMENT
\\n
Stenströms uses Klarna Checkout (Klarna AB, organization number 556737-0431) for handling payments. Stenströms offers the following payment options through Klarna Checkout (the options that are available to you vary).
\\n
\\n
Card payment (VISA, Mastercard & AMEX)
\\n
PayPal
\\n
\\n
\\n
6. RETURNS
\\n
Right of withdrawal
\\n
You are entitled to return the product within 14 days of delivery. Products returned during these 14 days will be refunded, including standard delivery cost. If you choose any other than the default standard delivery method, the cost of delivery will not be refunded. When exercising the right to withdraw, the customer will assume the cost for return shipping (10 CHF with our pre-paid label).
\\n
To the extent that it is technically possible, the refund is made with the same payment method as the customer used. Costs for other services will not be reimbursed by Stenströms. For the return to be accepted the product must be in unchanged condition, including all tags being intact and not removed from the product.
\\n
\\n
Instructions for how to return products are included with every delivery.
\\n
\\n
Procedure for return
\\n
When returning products or materials to Stenströms the items must be adequately packaged such that they are protected during transport. Stenströms therefore recommends that you always package the product in the same manner and with the same/similar packaging as when the products were delivered to you. In the event that you wrapped or packaged products in a substandard manner and the product is damaged during shipping to Stenströms, you, as a customer, are responsible for the damage.
\\n
\\n
Stenströms recommends that you use our pre-paid labels for your returns. If you choose to return the product in any other way than through our pre-paid return label you, the customer, is responsible for the products reaching Stenströms undamaged.
\\n
\\n
To print your pre-paid return label please log in here:
A customer who has purchased a product as an individual has the right to return the product if it is faulty. The warranty covers manufacturer’s defects and applies for three years after the product has come into your possession. The warranty also covers defects that have occurred during transport of the product to you. A product that differs from the product agreed upon between you, the customer, and Stenströms, or in another way exhibits deviances can also be regarded as defect. Defects that have occurred because of damage that you have inflicted do not constitute manufacturer’s defects.
\\n
\\n
If you issue a complaint regarding a faulty product more than six months after the product has come into your possession, it is also your responsibility to demonstrate that the product’s fault is a manufacturer’s defect. Stenströms therefore recommends that you thoroughly examine products upon delivery and notify us about any faults as soon as you find them. If you issue a complaint regarding a faulty product, you, as a customer, are primarily entitled to have the fault corrected and secondarily entitled to have your product replaced with a product that is free of defects.
\\n
\\n
In some cases, you are also entitled to cancel the agreement and have your payment refunded. If your claim is approved, you will not be accountable for any costs arising because of the complaint. Please note that you, as a customer, should minimize, as far as possible, any costs that may arise when a product is found to be faulty.
\\n
\\n
For matters concerning claims of faulty goods, contact us at customerservice@stenstroms.com
\\n
\\n
8. DISCLAIMERS
\\n
Right of cancellation
\\n
Stenströms reserves the right to terminate this agreement if the customer has failed to act in good faith owing to errors or defects of which the customer is aware, or ought to have been aware, such as incorrect information concerning on the website price or quantity. In such event, the customer is not entitled to damages or other compensation from Stenströms.
\\n
\\n
Liability
\\n
Stenströms shall be deemed exempt from all obligations under this agreement if liability would otherwise have arisen due to events which are beyond the agreement, Stenströms business or as otherwise provided by mandatory law.
\\n
\\n
Force Majeure
\\n
In the event of government action or failure, new legislation, labour law conflict, war or risk of war, greater public order disruption, sabotage, extreme weather conditions, fire, explosion, natural disaster, accident or other circumstance beyond Stenströms control and which could not reasonably have been overcome or foresee, Stenströms shall be entitled to waive its obligations under this agreement. In such event, Stenströms shall not be liable for damages suffered by the customer.
\\n
\\n
Reservation for changes in tax and fees
\\n
Stenströms has the right to cancel the agreement in the event of significant tax or fee changes which are of major importance to the terms of this agreement. In such event, the customer is not entitled to damages or other compensation from Stenströms.
\\n
\\n
Reservation for delays in delivery due to circumstances beyond Stenströms control
\\n
If there is a delay in delivery due to events beyond Stenströms control, Stenströms shall not be held liable for damage resulting from such delay in delivery. In such event, the customer is not entitled to damages or other compensation from Stenströms unless otherwise agreed by Stenströms and the customer or if required under mandatory provisions of the law.
\\n
\\n
9. PERSONAL DATA AND CONFIDENTIALITY
\\n
Personal information, such as name and email address, or other documentation which the customer submits to Stenströms will be collected and stored in digital format. Stenströms will collect and treat all personal data in accordance with the Swedish Personal Data Act. Customer information will be used by Stenströms to enable and ensure fulfilment of the purchasing agreement and for marketing purposes by the company. The customer's personal data may even be used by companies in the same group as Stenströms to ensure fulfilment of the purchasing agreement and for marketing purposes by the company.
\\n
\\n
Personal data controller:
\\n
\\n
AB Stenströms Skjortfabrik (Corp. ID No. 556004-5378) Regementsvägen 1 25457 Helsingborg, Sweden
\\n
\\n
Customer information that is collected:
\\n
\\n
Name
\\n
Address
\\n
E-mail address
\\n
Telephone number
\\n
History of purchases with Stenströms
\\n
\\n
\\n
The information may also be shared with third parties and used for the purposes mentioned below:
\\n
\\n
\\n
Authorized service partners who provide payment services to ensure fulfilment of the Agreement.
\\n
Authorized service partners who provide logistics services (carriers) to ensure fulfilment of the Agreement.
\\n
\\n
\\n
Cookies
\\n
Cookies are small files that are saved to the visitor's computer when visiting a website. The site uses the following types of cookie files:
\\n
\\n
Session cookies: “Session cookies” are temporarily stored on the visitor's computer to make use of the website more convenient. When the visitor closes the web browser, saved session cookies are deleted.
\\n
Persistent cookies: \\\"Persistent or permanent cookies\\\" are saved on the visitor's computer and are persistent. Persistent cookies are used, among other things, to identify a returning visitor and sometimes as a basis for statistics and analytics.
\\n
\\n
\\n
Opt-in: On the website you always have the right to choose if cookies are to be saved on your computer as soon as you visit our website. If you choose not to accept this, no permanent cookies will be stored on your computer, but this may cause our website to not work optimally when you visit it.
\\n
\\n
Excerpt from the personal data register
\\n
If you, as a customer, have entered into an agreement as a private individual, you are entitled to request and obtain your records once a year without cost. An excerpt of your records shows the information about you that is stored with us. To obtain you records, please send a signed request to the postal address stated above. If the information we have about you is faulty, incomplete or misleading we will, of course, rectify it.
\\n
\\n
Deregistering customer data
\\n
You, as a customer, are entitled to have your customer data removed upon written and signed request, with the exception of data needed by Stenströms in order to maintain accepted accounting principles.
\\n
\\n
10. MISCELLANEOUS
\\n
Discrepancies between different publication
\\n
In the event of differences between information on the website and in other publications, the information published on the website will prevail. However, this does not apply to data that is obviously incorrect or misleading when comparing the different publications.
\\n
\\n
Intellectual property, logotypes and trademarks
\\n
All material published on the site, including software, logotypes, audio files, trademarks, as well as text and images, is protected intellectual property. This means that the material may not be used without the permission of the copyright holder and the material may not be copied or otherwise transferred to third parties without the expressed permission of Stenströms. Any violations are reported.
\\n
\\n
Disputes
\\n
Disputes between Stenströms and you, as a customer, are resolved by the court under compulsory legislation. Stenströms will comply with recommendations from the National Board for Consumer Disputes.
The following Terms & Conditions (\\\"Agreement\\\" as below) apply to all orders placed through our website. AB Stenströms Skjortfabrik (“Stenströms” as below), Corp. ID No. 556004-5378 is the seller. In this agreement the purchasing entity is referred to as the \\\"Customer\\\". These Terms & Conditions apply on orders placed by individuals 18 years of age or older and on sales comprising merchandise (\\\"products\\\" as below). Place your order easily at https://stenstroms.com (\\\"Website\\\" as below).
\\n
\\n
2. PLACING AN ORDER
\\n
You can easily place your order at Stenstroms.com. We offer secure payment- and delivery alternatives. Stenströms will register your order when you click the \\\"Pay Order\\\" button during checkout. By clicking the \\\"Pay Order\\\" button, you accept responsibility for payment for your order.
\\n
\\n
When Stenströms has received your order an “Order confirmation” will be sent to the email address you used for placing your order. For an even quicker way to place an order, we offer you, the customer, the possibility to order as a guest, without the need to log in. When you click the \\\"Pay Order\\\" button, you have entered into an agreement with Stenströms.
\\n
\\n
3. PRICES AND FEES
\\n
Prices displayed on the website are in Euros (EUR), including value added tax (VAT). Find information about delivery- and return fees in the sections Delivery and Returns.
\\n
\\n
Special offers
\\n
Special offers, campaigns and promotions on the website are valid as long as the stock lasts and if no other conditions are stated in connection with the offer.
\\n
\\n
4. DELIVERY
\\n
Stenströms dispatches orders on non-holiday weekdays. General delivery times and charges are stated below.
\\n
\\n
UPS Standard Delivery to Access Point – 3-5 business days (Free Shipping)
\\n
UPS Standard Home Delivery – 3-5 business days (3 EUR)
\\n
UPS Express Delivery to Access Point – 1-2 business days (15 EUR)
\\n
UPS Express Home Delivery – 1-2 business days (18 EUR)
\\n
\\n
\\n
Service point delivery
\\n
Parcels are delivered to a service point location near your home. When your order has arrived at a service point, a notification will be sent to you via text message or email. If you are unable to pick up your delivery within 7 days, the package will be returned to Stenströms.
\\n
\\n
Home delivery
\\n
Parcels are delivered to the door; three delivery attempts are included. If further delivery attempts are made, you may be debited. Therefore, always contact UPS if you are unable to receive delivery at the appointed time. If you are unable to receive a delivery, the parcel will be sent to the closest service point.
\\n
\\n
Fees for unclaimed packages.
\\n
For packages that are not claimed as agreed, customers will be debited a fee off (25 EUR).
\\n
\\n
Delivery delay
\\n
If there is a delay in delivery that is significant for you, as the customer, you are entitled to withdraw from the purchase without cost.
\\n
\\n
5. PAYMENT
\\n
Stenströms uses Klarna Checkout (Klarna AB, organization number 556737-0431) for handling payments. Stenströms offers the following payment options through Klarna Checkout (the options that are available to you vary).
\\n
\\n
Klarna invoice (30 days)
\\n
Klarna direct payment (bank transfer)
\\n
Klarna card payment (VISA, Mastercard & AMEX)
\\n
Card payment (VISA, Mastercard & AMEX)
\\n
iDEAL
\\n
PayPal
\\n
\\n
\\n
6. RETURNS
\\n
Right of withdrawal
\\n
You are entitled to return the product within 14 days of delivery. Products returned during these 14 days will be refunded, including standard delivery cost. If you choose any other than the default standard delivery method, the cost of delivery will not be refunded. When exercising the right to withdraw, the customer will assume the cost for return shipping (10 EUR with our pre-paid label).
\\n
\\n
To the extent that it is technically possible, the refund is made with the same payment method as the customer used. Costs for other services will not be reimbursed by Stenströms. For the return to be accepted the product must be in unchanged condition, including all tags being intact and not removed from the product.
\\n
\\n
Instructions for how to return products are included with every delivery.
\\n
\\n
Procedure for return
\\n
When returning products or materials to Stenströms the items must be adequately packaged such that they are protected during transport. Stenströms therefore recommends that you always package the product in the same manner and with the same/similar packaging as when the products were delivered to you. In the event that you wrapped or packaged products in a substandard manner and the product is damaged during shipping to Stenströms, you, as a customer, are responsible for the damage.
\\n
\\n
Stenströms recommends that you use our pre-paid labels for your returns. If you choose to return the product in any other way than through our pre-paid return label you, the customer, is responsible for the products reaching Stenströms undamaged.
\\n
\\n
To print your pre-paid return label please log in here:
A customer who has purchased a product as an individual has the right to return the product if it is faulty. The warranty covers manufacturer’s defects and applies for three years after the product has come into your possession. The warranty also covers defects that have occurred during transport of the product to you. A product that differs from the product agreed upon between you, the customer, and Stenströms, or in another way exhibits deviances can also be regarded as defect. Defects that have occurred because of damage that you have inflicted do not constitute manufacturer’s defects.
\\n
\\n
If you issue a complaint regarding a faulty product more than six months after the product has come into your possession, it is also your responsibility to demonstrate that the product’s fault is a manufacturer’s defect. Stenströms therefore recommends that you thoroughly examine products upon delivery and notify us about any faults as soon as you find them. If you issue a complaint regarding a faulty product, you, as a customer, are primarily entitled to have the fault corrected and secondarily entitled to have your product replaced with a product that is free of defects. In some cases, you are also entitled to cancel the agreement and have your payment refunded. If your claim is approved, you will not be accountable for any costs arising because of the complaint. Please note that you, as a customer, should minimize, as far as possible, any costs that may arise when a product is found to be faulty.
\\n
\\n
For matters concerning claims of faulty goods, contact us at customerservice@stenstroms.com
\\n
\\n
8. DISCLAIMERS
\\n
Right of cancellation
\\n
Stenströms reserves the right to terminate this agreement if the customer has failed to act in good faith owing to errors or defects of which the customer is aware, or ought to have been aware, such as incorrect information concerning on the website price or quantity. In such event, the customer is not entitled to damages or other compensation from Stenströms.
\\n
\\n
Liability
\\n
Stenströms shall be deemed exempt from all obligations under this agreement if liability would otherwise have arisen due to events which are beyond the agreement, Stenströms business or as otherwise provided by mandatory law.
\\n
\\n
Force Majeure
\\n
In the event of government action or failure, new legislation, labour law conflict, war or risk of war, greater public order disruption, sabotage, extreme weather conditions, fire, explosion, natural disaster, accident or other circumstance beyond Stenströms control and which could not reasonably have been overcome or foresee, Stenströms shall be entitled to waive its obligations under this agreement. In such event, Stenströms shall not be liable for damages suffered by the customer.
\\n
\\n
Reservation for changes in tax and fees
\\n
Stenströms has the right to cancel the agreement in the event of significant tax or fee changes which are of major importance to the terms of this agreement. In such event, the customer is not entitled to damages or other compensation from Stenströms.
\\n
\\n
Reservation for delays in delivery due to circumstances beyond Stenströms control
\\n
If there is a delay in delivery due to events beyond Stenströms control, Stenströms shall not be held liable for damage resulting from such delay in delivery. In such event, the customer is not entitled to damages or other compensation from Stenströms unless otherwise agreed by Stenströms and the customer or if required under mandatory provisions of the law.
\\n
\\n
9. PERSONAL DATA AND CONFIDENTIALITY
\\n
Personal information, such as name and email address, or other documentation which the customer submits to Stenströms will be collected and stored in digital format. Stenströms will collect and treat all personal data in accordance with the Swedish Personal Data Act. Customer information will be used by Stenströms to enable and ensure fulfilment of the purchasing agreement and for marketing purposes by the company. The customer's personal data may even be used by companies in the same group as Stenströms to ensure fulfilment of the purchasing agreement and for marketing purposes by the company.
\\n
\\n
Personal data controller:
\\n
AB Stenströms Skjortfabrik (Corp. ID No. 556004-5378) Regementsvägen 1 25457 Helsingborg, Sweden
\\n
\\n
Customer information that is collected:
\\n
\\n
Name
\\n
Address
\\n
E-mail address
\\n
Telephone number
\\n
History of purchases with Stenströms
\\n
\\n
\\n
The information may also be shared with third parties and used for the purposes mentioned below:
\\n
\\n
\\n
Authorized service partners who provide payment services to ensure fulfilment of the Agreement.
\\n
Authorized service partners who provide logistics services (carriers) to ensure fulfilment of the Agreement.
\\n
\\n
\\n
Cookies
\\n
Cookies are small files that are saved to the visitor's computer when visiting a website. The site uses the following types of cookie files:
\\n
Session cookies: “Session cookies” are temporarily stored on the visitor's computer to make use of the website more convenient. When the visitor closes the web browser, saved session cookies are deleted.
\\n
\\n
Persistent cookies: \\\"Persistent or permanent cookies\\\" are saved on the visitor's computer and are persistent. Persistent cookies are used, among other things, to identify a returning visitor and sometimes as a basis for statistics and analytics.
\\n
Opt-in: On the website you always have the right to choose if cookies are to be saved on your computer as soon as you visit our website. If you choose not to accept this, no permanent cookies will be stored on your computer, but this may cause our website to not work optimally when you visit it.
\\n
\\n
Excerpt from the personal data register
\\n
If you, as a customer, have entered into an agreement as a private individual, you are entitled to request and obtain your records once a year without cost. An excerpt of your records shows the information about you that is stored with us. To obtain you records, please send a signed request to the postal address stated above. If the information we have about you is faulty, incomplete or misleading we will, of course, rectify it.
\\n
\\n
Deregistering customer data
\\n
You, as a customer, are entitled to have your customer data removed upon written and signed request, with the exception of data needed by Stenströms in order to maintain accepted accounting principles.
\\n
\\n
10. MISCELLANEOUS
\\n
Discrepancies between different publication
\\n
In the event of differences between information on the website and in other publications, the information published on the website will prevail. However, this does not apply to data that is obviously incorrect or misleading when comparing the different publications.
\\n
\\n
Intellectual property, logotypes and trademarks
\\n
All material published on the site, including software, logotypes, audio files, trademarks, as well as text and images, is protected intellectual property. This means that the material may not be used without the permission of the copyright holder and the material may not be copied or otherwise transferred to third parties without the expressed permission of Stenströms. Any violations are reported.
\\n
\\n
Disputes
\\n
Disputes between Stenströms and you, as a customer, are resolved by the court under compulsory legislation. Stenströms will comply with recommendations from the National Board for Consumer Disputes.
1. General \\n2. Placing an order \\n3. Prices and fees \\n4. Delivery \\n5. Payment \\n6. Returns \\n7. Complaints and warranty \\n8. Disclaimers \\n9. Personal data and confidentiality \\n10. Miscellaneous
\\n
\\n
1. GENERAL
\\n
The following Terms & Conditions (\\\"Agreement\\\" as below) apply to all orders placed through our website. AB Stenströms Skjortfabrik (“Stenströms” as below), Corp. ID No. 556004-5378 is the seller. In this agreement the purchasing entity is referred to as the \\\"Customer\\\". These Terms & Conditions apply on orders placed by individuals 18 years of age or older and on sales comprising merchandise (\\\"products\\\" as below). Place your order easily at https://stenstroms.com (\\\"Website\\\" as below).
\\n
\\n
2. PLACING AN ORDER
\\n
You can easily place your order at Stenstroms.com. We offer secure payment- and delivery alternatives. Stenströms will register your order when you click the \\\"Pay Order\\\" button during checkout. By clicking the \\\"Pay Order\\\" button, you accept responsibility for payment for your order.
\\n
\\n
When Stenströms has received your order an “Order confirmation” will be sent to the email address you used for placing your order. For an even quicker way to place an order, we offer you, the customer, the possibility to order as a guest, without the need to log in. When you click the \\\"Pay Order\\\" button, you have entered into an agreement with Stenströms.
\\n
\\n
3. PRICES AND FEES
\\n
Prices displayed on the website are in United States Dollars (USD), excluding sales tax (VAT) but including custom duties. You as a customer will not be charged any custom duties for the products upon delivery, you may however be charged local sales tax (VAT).
\\n
\\n
Find information about delivery- and return fees in the sections Delivery and Returns.
\\n
\\n
Special offers
\\n
Special offers, campaigns and promotions on the website are valid as long as the stock lasts and if no other conditions are stated in connection with the offer.
\\n
\\n
4. DELIVERY
\\n
Stenströms dispatches orders on non-holiday weekdays. General delivery times and charges are stated below.
\\n
\\n
UPS Express Delivery to Access Point – 1-2 business days (35 USD)
\\n
UPS Express Home Delivery – 1-2 business days (38 USD)
\\n
\\n
\\n
Service point delivery
\\n
Parcels are delivered to a service point location near your home. When your order has arrived at a service point, a notification will be sent to you via text message or email. If you are unable to pick up your delivery within 7 days, the package will be returned to Stenströms.
\\n
\\n
Home delivery
\\n
Parcels are delivered to the door; three delivery attempts are included. If further delivery attempts are made, you may be debited. Therefore, always contact UPS if you are unable to receive delivery at the appointed time. If you are unable to receive a delivery, the parcel will be sent to the closest service point.
\\n
\\n
Fees for unclaimed packages.
\\n
For packages that are not claimed as agreed, customers will be debited a fee off (35 USD).
\\n
\\n
Delivery delay
\\n
If there is a delay in delivery that is significant for you, as the customer, you are entitled to withdraw from the purchase without cost.
\\n
\\n
5. PAYMENT
\\n
Stenströms uses Klarna Checkout (Klarna AB, organization number 556737-0431) for handling payments. Stenströms offers the following payment options through Klarna Checkout (the options that are available to you vary).
\\n
\\n
Card payment (VISA, Mastercard & AMEX)
\\n
PayPal
\\n
\\n
\\n
6. RETURNS
\\n
Right of withdrawal
\\n
You are entitled to return the product within 14 days of delivery. Products returned during these 14 days will be refunded, including standard delivery cost. If you choose any other than the default standard delivery method, the cost of delivery will not be refunded. When exercising the right to withdraw, the customer will assume the cost for return shipping (35 USD with our pre-paid label).
\\n
To the extent that it is technically possible, the refund is made with the same payment method as the customer used. Costs for other services will not be reimbursed by Stenströms. For the return to be accepted the product must be in unchanged condition, including all tags being intact and not removed from the product.
\\n
Instructions for how to return products are included with every delivery.
\\n
\\n
Procedure for return
\\n
When returning products or materials to Stenströms the items must be adequately packaged such that they are protected during transport. Stenströms therefore recommends that you always package the product in the same manner and with the same/similar packaging as when the products were delivered to you. In the event that you wrapped or packaged products in a substandard manner and the product is damaged during shipping to Stenströms, you, as a customer, are responsible for the damage.
\\n
\\n
Stenströms recommends that you use our pre-paid labels for your returns. If you choose to return the product in any other way than through our pre-paid return label you, the customer, is responsible for the products reaching Stenströms undamaged.
A customer who has purchased a product as an individual has the right to return the product if it is faulty. The warranty covers manufacturer’s defects and applies for three years after the product has come into your possession. The warranty also covers defects that have occurred during transport of the product to you. A product that differs from the product agreed upon between you, the customer, and Stenströms, or in another way exhibits deviances can also be regarded as defect. Defects that have occurred because of damage that you have inflicted do not constitute manufacturer’s defects.
\\n
If you issue a complaint regarding a faulty product more than six months after the product has come into your possession, it is also your responsibility to demonstrate that the product’s fault is a manufacturer’s defect. Stenströms therefore recommends that you thoroughly examine products upon delivery and notify us about any faults as soon as you find them. If you issue a complaint regarding a faulty product, you, as a customer, are primarily entitled to have the fault corrected and secondarily entitled to have your product replaced with a product that is free of defects. In some cases, you are also entitled to cancel the agreement and have your payment refunded. If your claim is approved, you will not be accountable for any costs arising because of the complaint. Please note that you, as a customer, should minimize, as far as possible, any costs that may arise when a product is found to be faulty.
\\n
For matters concerning claims of faulty goods, contact us at customerservice@stenstroms.com
\\n
\\n
8. DISCLAIMERS
\\n
Right of cancellation
\\n
Stenströms reserves the right to terminate this agreement if the customer has failed to act in good faith owing to errors or defects of which the customer is aware, or ought to have been aware, such as incorrect information concerning on the website price or quantity. In such event, the customer is not entitled to damages or other compensation from Stenströms.
\\n
\\n
Liability
\\n
Stenströms shall be deemed exempt from all obligations under this agreement if liability would otherwise have arisen due to events which are beyond the agreement, Stenströms business or as otherwise provided by mandatory law.
\\n
\\n
Force Majeure
\\n
In the event of government action or failure, new legislation, labour law conflict, war or risk of war, greater public order disruption, sabotage, extreme weather conditions, fire, explosion, natural disaster, accident or other circumstance beyond Stenströms control and which could not reasonably have been overcome or foresee, Stenströms shall be entitled to waive its obligations under this agreement. In such event, Stenströms shall not be liable for damages suffered by the customer.
\\n
\\n
Reservation for changes in tax and fees
\\n
Stenströms has the right to cancel the agreement in the event of significant tax or fee changes which are of major importance to the terms of this agreement. In such event, the customer is not entitled to damages or other compensation from Stenströms.
\\n
\\n
Reservation for delays in delivery due to circumstances beyond Stenströms control
\\n
If there is a delay in delivery due to events beyond Stenströms control, Stenströms shall not be held liable for damage resulting from such delay in delivery. In such event, the customer is not entitled to damages or other compensation from Stenströms unless otherwise agreed by Stenströms and the customer or if required under mandatory provisions of the law.
\\n
\\n
9. PERSONAL DATA AND CONFIDENTIALITY
\\n
Personal information, such as name and email address, or other documentation which the customer submits to Stenströms will be collected and stored in digital format. Stenströms will collect and treat all personal data in accordance with the Swedish Personal Data Act. Customer information will be used by Stenströms to enable and ensure fulfilment of the purchasing agreement and for marketing purposes by the company. The customer's personal data may even be used by companies in the same group as Stenströms to ensure fulfilment of the purchasing agreement and for marketing purposes by the company.
\\n
Personal data controller:
\\n
AB Stenströms Skjortfabrik (Corp. ID No. 556004-5378) \\nRegementsvägen 1 \\n25457 Helsingborg, Sweden
\\n
Customer information that is collected:
\\n
\\n
Name
\\n
Address
\\n
E-mail address
\\n
Telephone number
\\n
History of purchases with Stenströms
\\n
\\n
The information may also be shared with third parties and used for the purposes mentioned below:
\\n
\\n
Authorized service partners who provide payment services to ensure fulfilment of the Agreement.
\\n
Authorized service partners who provide logistics services (carriers) to ensure fulfilment of the Agreement.
\\n
\\n
\\n
Cookies
\\n
Cookies are small files that are saved to the visitor's computer when visiting a website. The site uses the following types of cookie files:
\\n
Session cookies: “Session cookies” are temporarily stored on the visitor's computer to make use of the website more convenient. When the visitor closes the web browser, saved session cookies are deleted.
\\n
Persistent cookies: \\\"Persistent or permanent cookies\\\" are saved on the visitor's computer and are persistent. Persistent cookies are used, among other things, to identify a returning visitor and sometimes as a basis for statistics and analytics.
\\n
Opt-in: On the website you always have the right to choose if cookies are to be saved on your computer as soon as you visit our website. If you choose not to accept this, no permanent cookies will be stored on your computer, but this may cause our website to not work optimally when you visit it.
\\n
\\n
Excerpt from the personal data register
\\n
If you, as a customer, have entered into an agreement as a private individual, you are entitled to request and obtain your records once a year without cost. An excerpt of your records shows the information about you that is stored with us. To obtain you records, please send a signed request to the postal address stated above. If the information we have about you is faulty, incomplete or misleading we will, of course, rectify it.
\\n
\\n
Deregistering customer data
\\n
You, as a customer, are entitled to have your customer data removed upon written and signed request, with the exception of data needed by Stenströms in order to maintain accepted accounting principles.
\\n
\\n
10. MISCELLANEOUS
\\n
Discrepancies between different publication
\\n
In the event of differences between information on the website and in other publications, the information published on the website will prevail. However, this does not apply to data that is obviously incorrect or misleading when comparing the different publications.
\\n
\\n
Intellectual property, logotypes and trademarks
\\n
All material published on the site, including software, logotypes, audio files, trademarks, as well as text and images, is protected intellectual property. This means that the material may not be used without the permission of the copyright holder and the material may not be copied or otherwise transferred to third parties without the expressed permission of Stenströms. Any violations are reported.
\\n
\\n
Disputes
\\n
Disputes between Stenströms and you, as a customer, are resolved by the court under compulsory legislation. Stenströms will comply with recommendations from the National Board for Consumer Disputes.
1. General \\n2. Placing an order \\n3. Prices and fees \\n4. Delivery \\n5. Payment \\n6. Returns \\n7. Complaints and warranty \\n8. Disclaimers \\n9. Personal data and confidentiality \\n10. Miscellaneous
\\n
\\n
1. GENERAL
\\n
The following Terms & Conditions (\\\"Agreement\\\" as below) apply to all orders placed through our website. AB Stenströms Skjortfabrik (“Stenströms” as below), Corp. ID No. 556004-5378 is the seller. In this agreement the purchasing entity is referred to as the \\\"Customer\\\". These Terms & Conditions apply on orders placed by individuals 18 years of age or older and on sales comprising merchandise (\\\"products\\\" as below). Place your order easily at https://stenstroms.com (\\\"Website\\\" as below).
\\n
\\n
2. PLACING AN ORDER
\\n
You can easily place your order at Stenstroms.com. We offer secure payment- and delivery alternatives. Stenströms will register your order when you click the \\\"Pay Order\\\" button during checkout. By clicking the \\\"Pay Order\\\" button, you accept responsibility for payment for your order.
\\n
When Stenströms has received your order an “Order confirmation” will be sent to the email address you used for placing your order. For an even quicker way to place an order, we offer you, the customer, the possibility to order as a guest, without the need to log in. When you click the \\\"Pay Order\\\" button, you have entered into an agreement with Stenströms.
\\n
\\n
3. PRICES AND FEES
\\n
Prices displayed on the website are in British Pounds Sterling (GBP), including value added tax (VAT), custom duties and import taxes. You as a customer will not be charged any additional costs for the products upon delivery.
\\n
Find information about delivery- and return fees in the sections Delivery and Returns.
\\n
\\n
Special offers
\\n
Special offers, campaigns and promotions on the website are valid as long as the stock lasts and if no other conditions are stated in connection with the offer.
\\n
\\n
4. DELIVERY
\\n
Stenströms dispatches orders on non-holiday weekdays. General delivery times and charges are stated below.
\\n
\\n
UPS Standard Delivery to Access Point – 3-5 business days (Free Shipping)
\\n
UPS Standard Home Delivery – 3-5 business days (3 GBP)
\\n
UPS Express Delivery to Access Point – 1-2 business days (15 GBP)
\\n
UPS Express Home Delivery – 1-2 business days (18 GBP)
\\n
\\n
\\n
Service point delivery
\\n
Parcels are delivered to a service point location near your home. When your order has arrived at a service point, a notification will be sent to you via text message or email. If you are unable to pick up your delivery within 7 days, the package will be returned to Stenströms.
\\n
\\n
Home delivery
\\n
Parcels are delivered to the door; three delivery attempts are included. If further delivery attempts are made, you may be debited. Therefore, always contact UPS if you are unable to receive delivery at the appointed time. If you are unable to receive a delivery, the parcel will be sent to the closest service point.
\\n
\\n
Fees for unclaimed packages.
\\n
For packages that are not claimed as agreed, customers will be debited a fee off (25 GBP).
\\n
\\n
Delivery delay
\\n
If there is a delay in delivery that is significant for you, as the customer, you are entitled to withdraw from the purchase without cost.
\\n
\\n
5. PAYMENT
\\n
Stenströms uses Klarna Checkout (Klarna AB, organization number 556737-0431) for handling payments. Stenströms offers the following payment options through Klarna Checkout (the options that are available to you vary).
\\n
\\n
Klarna invoice (30 days)
\\n
Card payment (VISA, Mastercard & AMEX)
\\n
PayPal
\\n
\\n
\\n
6. RETURNS
\\n
Right of withdrawal
\\n
You are entitled to return the product within 14 days of delivery. Products returned during these 14 days will be refunded, including standard delivery cost. If you choose any other than the default standard delivery method, the cost of delivery will not be refunded. When exercising the right to withdraw, the customer will assume the cost for return shipping (10 GBP with our pre-paid label).
\\n
\\n
To the extent that it is technically possible, the refund is made with the same payment method as the customer used. Costs for other services will not be reimbursed by Stenströms. For the return to be accepted the product must be in unchanged condition, including all tags being intact and not removed from the product.
\\n
\\n
Instructions for how to return products are included with every delivery.
\\n
\\n
Procedure for return
\\n
When returning products or materials to Stenströms the items must be adequately packaged such that they are protected during transport. Stenströms therefore recommends that you always package the product in the same manner and with the same/similar packaging as when the products were delivered to you. In the event that you wrapped or packaged products in a substandard manner and the product is damaged during shipping to Stenströms, you, as a customer, are responsible for the damage.
\\n
\\n
Stenströms recommends that you use our pre-paid labels for your returns. If you choose to return the product in any other way than through our pre-paid return label you, the customer, is responsible for the products reaching Stenströms undamaged.
\\n
\\n
To print your pre-paid return label please log in here:
A customer who has purchased a product as an individual has the right to return the product if it is faulty. The warranty covers manufacturer’s defects and applies for three years after the product has come into your possession. The warranty also covers defects that have occurred during transport of the product to you. A product that differs from the product agreed upon between you, the customer, and Stenströms, or in another way exhibits deviances can also be regarded as defect. Defects that have occurred because of damage that you have inflicted do not constitute manufacturer’s defects.
\\n
\\n
If you issue a complaint regarding a faulty product more than six months after the product has come into your possession, it is also your responsibility to demonstrate that the product’s fault is a manufacturer’s defect. Stenströms therefore recommends that you thoroughly examine products upon delivery and notify us about any faults as soon as you find them. If you issue a complaint regarding a faulty product, you, as a customer, are primarily entitled to have the fault corrected and secondarily entitled to have your product replaced with a product that is free of defects. In some cases, you are also entitled to cancel the agreement and have your payment refunded. If your claim is approved, you will not be accountable for any costs arising because of the complaint. Please note that you, as a customer, should minimize, as far as possible, any costs that may arise when a product is found to be faulty.
\\n
\\n
For matters concerning claims of faulty goods, contact us at customerservice@stenstroms.com
\\n
\\n
8. DISCLAIMERS
\\n
Right of cancellation
\\n
Stenströms reserves the right to terminate this agreement if the customer has failed to act in good faith owing to errors or defects of which the customer is aware, or ought to have been aware, such as incorrect information concerning on the website price or quantity. In such event, the customer is not entitled to damages or other compensation from Stenströms.
\\n
\\n
Liability
\\n
Stenströms shall be deemed exempt from all obligations under this agreement if liability would otherwise have arisen due to events which are beyond the agreement, Stenströms business or as otherwise provided by mandatory law.
\\n
\\n
Force Majeure
\\n
In the event of government action or failure, new legislation, labour law conflict, war or risk of war, greater public order disruption, sabotage, extreme weather conditions, fire, explosion, natural disaster, accident or other circumstance beyond Stenströms control and which could not reasonably have been overcome or foresee, Stenströms shall be entitled to waive its obligations under this agreement. In such event, Stenströms shall not be liable for damages suffered by the customer.
\\n
\\n
Reservation for changes in tax and fees
\\n
Stenströms has the right to cancel the agreement in the event of significant tax or fee changes which are of major importance to the terms of this agreement. In such event, the customer is not entitled to damages or other compensation from Stenströms.
\\n
\\n
Reservation for delays in delivery due to circumstances beyond Stenströms control
\\n
If there is a delay in delivery due to events beyond Stenströms control, Stenströms shall not be held liable for damage resulting from such delay in delivery. In such event, the customer is not entitled to damages or other compensation from Stenströms unless otherwise agreed by Stenströms and the customer or if required under mandatory provisions of the law.
\\n
\\n
9. PERSONAL DATA AND CONFIDENTIALITY
\\n
Personal information, such as name and email address, or other documentation which the customer submits to Stenströms will be collected and stored in digital format. Stenströms will collect and treat all personal data in accordance with the Swedish Personal Data Act. Customer information will be used by Stenströms to enable and ensure fulfilment of the purchasing agreement and for marketing purposes by the company. The customer's personal data may even be used by companies in the same group as Stenströms to ensure fulfilment of the purchasing agreement and for marketing purposes by the company.
\\n
\\n
Personal data controller:
\\n
\\n
AB Stenströms Skjortfabrik (Corp. ID No. 556004-5378) \\nRegementsvägen 1 \\n25457 Helsingborg, Sweden
\\n
\\n
Customer information that is collected:
\\n
\\n
Name
\\n
Address
\\n
E-mail address
\\n
Telephone number
\\n
History of purchases with Stenströms
\\n
\\n
\\n
The information may also be shared with third parties and used for the purposes mentioned below:
\\n
\\n
\\n
Authorized service partners who provide payment services to ensure fulfilment of the Agreement.
\\n
Authorized service partners who provide logistics services (carriers) to ensure fulfilment of the Agreement.
\\n
\\n
\\n
Cookies
\\n
Cookies are small files that are saved to the visitor's computer when visiting a website. The site uses the following types of cookie files:
\\n
Session cookies: “Session cookies” are temporarily stored on the visitor's computer to make use of the website more convenient. When the visitor closes the web browser, saved session cookies are deleted.
\\n
Persistent cookies: \\\"Persistent or permanent cookies\\\" are saved on the visitor's computer and are persistent. Persistent cookies are used, among other things, to identify a returning visitor and sometimes as a basis for statistics and analytics.
\\n
Opt-in: On the website you always have the right to choose if cookies are to be saved on your computer as soon as you visit our website. If you choose not to accept this, no permanent cookies will be stored on your computer, but this may cause our website to not work optimally when you visit it.
\\n
\\n
Excerpt from the personal data register
\\n
If you, as a customer, have entered into an agreement as a private individual, you are entitled to request and obtain your records once a year without cost. An excerpt of your records shows the information about you that is stored with us. To obtain you records, please send a signed request to the postal address stated above. If the information we have about you is faulty, incomplete or misleading we will, of course, rectify it.
\\n
\\n
Deregistering customer data
\\n
You, as a customer, are entitled to have your customer data removed upon written and signed request, with the exception of data needed by Stenströms in order to maintain accepted accounting principles.
\\n
\\n
10. MISCELLANEOUS
\\n
Discrepancies between different publication
\\n
In the event of differences between information on the website and in other publications, the information published on the website will prevail. However, this does not apply to data that is obviously incorrect or misleading when comparing the different publications.
\\n
\\n
\\n
Intellectual property, logotypes and trademarks
\\n
All material published on the site, including software, logotypes, audio files, trademarks, as well as text and images, is protected intellectual property. This means that the material may not be used without the permission of the copyright holder and the material may not be copied or otherwise transferred to third parties without the expressed permission of Stenströms. Any violations are reported.
\\n
\\n
\\n
Disputes
\\n
Disputes between Stenströms and you, as a customer, are resolved by the court under compulsory legislation. Stenströms will comply with recommendations from the National Board for Consumer Disputes.
1. General \\n2. Placing an order \\n3. Prices and fees \\n4. Delivery \\n5. Payment \\n6. Returns \\n7. Complaints and warranty \\n8. Disclaimers \\n9. Personal data and confidentiality \\n10. Miscellaneous
\\n
\\n
1. GENERAL
\\n
The following Terms & Conditions (\\\"Agreement\\\" as below) apply to all orders placed through our website. AB Stenströms Skjortfabrik (“Stenströms” as below), Corp. ID No. 556004-5378 is the seller. In this agreement the purchasing entity is referred to as the \\\"Customer\\\". These Terms & Conditions apply on orders placed by individuals 18 years of age or older and on sales comprising merchandise (\\\"products\\\" as below). Place your order easily at https://stenstroms.com (\\\"Website\\\" as below).
\\n
\\n
2. PLACING AN ORDER
\\n
You can easily place your order at Stenstroms.com. We offer secure payment- and delivery alternatives. Stenströms will register your order when you click the \\\"Pay Order\\\" button during checkout. By clicking the \\\"Pay Order\\\" button, you accept responsibility for payment for your order.
\\n
\\n
When Stenströms has received your order an “Order confirmation” will be sent to the email address you used for placing your order. For an even quicker way to place an order, we offer you, the customer, the possibility to order as a guest, without the need to log in. When you click the \\\"Pay Order\\\" button, you have entered into an agreement with Stenströms.
\\n
\\n
3. PRICES AND FEES
\\n
Prices displayed on the website are in Euros (EUR), including value added tax (VAT). Find information about delivery- and return fees in the sections Delivery and Returns.
\\n
\\n
Special offers
\\n
Special offers, campaigns and promotions on the website are valid as long as the stock lasts and if no other conditions are stated in connection with the offer.
\\n
\\n
4. DELIVERY
\\n
Stenströms dispatches orders on non-holiday weekdays. General delivery times and charges are stated below.
\\n
\\n
UPS Standard Delivery to Access Point – 3-5 business days (Free Shipping)
\\n
UPS Standard Home Delivery – 3-5 business days (3 EUR)
\\n
UPS Express Delivery to Access Point – 1-2 business days (15 EUR)
\\n
UPS Express Home Delivery – 1-2 business days (18 EUR)
\\n
\\n
\\n
Service point delivery
\\n
Parcels are delivered to a service point location near your home. When your order has arrived at a service point, a notification will be sent to you via text message or email. If you are unable to pick up your delivery within 7 days, the package will be returned to Stenströms.
\\n
\\n
Home delivery
\\n
Parcels are delivered to the door; three delivery attempts are included. If further delivery attempts are made, you may be debited. Therefore, always contact UPS if you are unable to receive delivery at the appointed time. If you are unable to receive a delivery, the parcel will be sent to the closest service point.
\\n
\\n
Fees for unclaimed packages.
\\n
For packages that are not claimed as agreed, customers will be debited a fee off (25 EUR).
\\n
\\n
Delivery delay
\\n
If there is a delay in delivery that is significant for you, as the customer, you are entitled to withdraw from the purchase without cost.
\\n
\\n
5. PAYMENT
\\n
Stenströms uses Klarna Checkout (Klarna AB, organization number 556737-0431) for handling payments. Stenströms offers the following payment options through Klarna Checkout (the options that are available to you vary).
\\n
\\n
Klarna invoice (30 days)
\\n
Klarna account (pay in installments)
\\n
Klarna direct payment (bank transfer)
\\n
Klarna card payment (VISA, Mastercard & AMEX)
\\n
Card payment (VISA, Mastercard & AMEX)
\\n
PayPal
\\n
\\n
\\n
6. RETURNS
\\n
Right of withdrawal
\\n
You are entitled to return the product within 14 days of delivery. Products returned during these 14 days will be refunded, including standard delivery cost. If you choose any other than the default standard delivery method, the cost of delivery will not be refunded. When exercising the right to withdraw, the customer will assume the cost for return shipping (10 EUR with our pre-paid label).
\\n
\\n
To the extent that it is technically possible, the refund is made with the same payment method as the customer used. Costs for other services will not be reimbursed by Stenströms. For the return to be accepted the product must be in unchanged condition, including all tags being intact and not removed from the product.
\\n
\\n
Instructions for how to return products are included with every delivery.
\\n
\\n
Procedure for return
\\n
When returning products or materials to Stenströms the items must be adequately packaged such that they are protected during transport. Stenströms therefore recommends that you always package the product in the same manner and with the same/similar packaging as when the products were delivered to you. In the event that you wrapped or packaged products in a substandard manner and the product is damaged during shipping to Stenströms, you, as a customer, are responsible for the damage.
\\n
\\n
Stenströms recommends that you use our pre-paid labels for your returns. If you choose to return the product in any other way than through our pre-paid return label you, the customer, is responsible for the products reaching Stenströms undamaged.
\\n
\\n
To print your pre-paid return label please log in here:
A customer who has purchased a product as an individual has the right to return the product if it is faulty. The warranty covers manufacturer’s defects and applies for three years after the product has come into your possession. The warranty also covers defects that have occurred during transport of the product to you. A product that differs from the product agreed upon between you, the customer, and Stenströms, or in another way exhibits deviances can also be regarded as defect. Defects that have occurred because of damage that you have inflicted do not constitute manufacturer’s defects.
\\n
\\n
If you issue a complaint regarding a faulty product more than six months after the product has come into your possession, it is also your responsibility to demonstrate that the product’s fault is a manufacturer’s defect. Stenströms therefore recommends that you thoroughly examine products upon delivery and notify us about any faults as soon as you find them. If you issue a complaint regarding a faulty product, you, as a customer, are primarily entitled to have the fault corrected and secondarily entitled to have your product replaced with a product that is free of defects. In some cases, you are also entitled to cancel the agreement and have your payment refunded. If your claim is approved, you will not be accountable for any costs arising because of the complaint. Please note that you, as a customer, should minimize, as far as possible, any costs that may arise when a product is found to be faulty.
\\n
\\n
For matters concerning claims of faulty goods, contact us at customerservice@stenstroms.com
\\n
\\n
8. DISCLAIMERS
\\n
Right of cancellation
\\n
Stenströms reserves the right to terminate this agreement if the customer has failed to act in good faith owing to errors or defects of which the customer is aware, or ought to have been aware, such as incorrect information concerning on the website price or quantity. In such event, the customer is not entitled to damages or other compensation from Stenströms.
\\n
\\n
Liability
\\n
Stenströms shall be deemed exempt from all obligations under this agreement if liability would otherwise have arisen due to events which are beyond the agreement, Stenströms business or as otherwise provided by mandatory law.
\\n
\\n
Force Majeure
\\n
In the event of government action or failure, new legislation, labour law conflict, war or risk of war, greater public order disruption, sabotage, extreme weather conditions, fire, explosion, natural disaster, accident or other circumstance beyond Stenströms control and which could not reasonably have been overcome or foresee, Stenströms shall be entitled to waive its obligations under this agreement. In such event, Stenströms shall not be liable for damages suffered by the customer.
\\n
\\n
Reservation for changes in tax and fees
\\n
Stenströms has the right to cancel the agreement in the event of significant tax or fee changes which are of major importance to the terms of this agreement. In such event, the customer is not entitled to damages or other compensation from Stenströms.
\\n
\\n
Reservation for delays in delivery due to circumstances beyond Stenströms control
\\n
If there is a delay in delivery due to events beyond Stenströms control, Stenströms shall not be held liable for damage resulting from such delay in delivery. In such event, the customer is not entitled to damages or other compensation from Stenströms unless otherwise agreed by Stenströms and the customer or if required under mandatory provisions of the law.
\\n
\\n
9. PERSONAL DATA AND CONFIDENTIALITY
\\n
Personal information, such as name and email address, or other documentation which the customer submits to Stenströms will be collected and stored in digital format. Stenströms will collect and treat all personal data in accordance with the Swedish Personal Data Act. Customer information will be used by Stenströms to enable and ensure fulfilment of the purchasing agreement and for marketing purposes by the company. The customer's personal data may even be used by companies in the same group as Stenströms to ensure fulfilment of the purchasing agreement and for marketing purposes by the company.
\\n
\\n
Personal data controller:
\\n
\\n
AB Stenströms Skjortfabrik (Corp. ID No. 556004-5378) \\nRegementsvägen 1 \\n25457 Helsingborg, Sweden
\\n
\\n
Customer information that is collected:
\\n
\\n
Name
\\n
Address
\\n
E-mail address
\\n
Telephone number
\\n
History of purchases with Stenströms
\\n
\\n
\\n
The information may also be shared with third parties and used for the purposes mentioned below:
\\n
\\n
\\n
Authorized service partners who provide payment services to ensure fulfilment of the Agreement.
\\n
Authorized service partners who provide logistics services (carriers) to ensure fulfilment of the Agreement.
\\n
\\n
\\n
Cookies
\\n
Cookies are small files that are saved to the visitor's computer when visiting a website. The site uses the following types of cookie files:
\\n
Session cookies: “Session cookies” are temporarily stored on the visitor's computer to make use of the website more convenient. When the visitor closes the web browser, saved session cookies are deleted.
\\n
Persistent cookies: \\\"Persistent or permanent cookies\\\" are saved on the visitor's computer and are persistent. Persistent cookies are used, among other things, to identify a returning visitor and sometimes as a basis for statistics and analytics.
\\n
Opt-in: On the website you always have the right to choose if cookies are to be saved on your computer as soon as you visit our website. If you choose not to accept this, no permanent cookies will be stored on your computer, but this may cause our website to not work optimally when you visit it.
\\n
\\n
Excerpt from the personal data register
\\n
If you, as a customer, have entered into an agreement as a private individual, you are entitled to request and obtain your records once a year without cost. An excerpt of your records shows the information about you that is stored with us. To obtain you records, please send a signed request to the postal address stated above. If the information we have about you is faulty, incomplete or misleading we will, of course, rectify it.
\\n
\\n
Deregistering customer data
\\n
You, as a customer, are entitled to have your customer data removed upon written and signed request, with the exception of data needed by Stenströms in order to maintain accepted accounting principles.
\\n
\\n
10. MISCELLANEOUS
\\n
Discrepancies between different publication
\\n
In the event of differences between information on the website and in other publications, the information published on the website will prevail. However, this does not apply to data that is obviously incorrect or misleading when comparing the different publications.
\\n
\\n
Intellectual property, logotypes and trademarks
\\n
All material published on the site, including software, logotypes, audio files, trademarks, as well as text and images, is protected intellectual property. This means that the material may not be used without the permission of the copyright holder and the material may not be copied or otherwise transferred to third parties without the expressed permission of Stenströms. Any violations are reported.
\\n
\\n
Disputes
\\n
Disputes between Stenströms and you, as a customer, are resolved by the court under compulsory legislation. Stenströms will comply with recommendations from the National Board for Consumer Disputes.
1. General \\n2. Placing an order \\n3. Prices and fees \\n4. Delivery \\n5. Payment \\n6. Returns \\n7. Complaints and warranty \\n8. Disclaimers \\n9. Personal data and confidentiality \\n10. Miscellaneous
\\n
\\n
1. GENERAL
\\n
The following Terms & Conditions (\\\"Agreement\\\" as below) apply to all orders placed through our website. AB Stenströms Skjortfabrik (“Stenströms” as below), Corp. ID No. 556004-5378 is the seller. In this agreement the purchasing entity is referred to as the \\\"Customer\\\". These Terms & Conditions apply on orders placed by individuals 18 years of age or older and on sales comprising merchandise (\\\"products\\\" as below). Place your order easily at https://stenstroms.com (\\\"Website\\\" as below).
\\n
\\n
2. PLACING AN ORDER
\\n
You can easily place your order at Stenstroms.com. We offer secure payment- and delivery alternatives. Stenströms will register your order when you click the \\\"Pay Order\\\" button during checkout. By clicking the \\\"Pay Order\\\" button, you accept responsibility for payment for your order.
\\n
\\n
When Stenströms has received your order an “Order confirmation” will be sent to the email address you used for placing your order. For an even quicker way to place an order, we offer you, the customer, the possibility to order as a guest, without the need to log in. When you click the \\\"Pay Order\\\" button, you have entered into an agreement with Stenströms.
\\n
\\n
3. PRICES AND FEES
\\n
Prices displayed on the website are in Euro (EUR), including value added tax (VAT). Find information about delivery- and return fees in the sections Delivery and Returns.
\\n
\\n
Special offers
\\n
Special offers, campaigns and promotions on the website are valid as long as the stock lasts and if no other conditions are stated in connection with the offer.
\\n
\\n
4. DELIVERY
\\n
Stenströms dispatches orders on non-holiday weekdays. General delivery times and charges are stated below.
\\n
\\n
UPS Standard Delivery to Access Point – 3-5 business days (Free Shipping)
\\n
UPS Standard Home Delivery – 3-5 business days (3 EUR)
\\n
UPS Express Delivery to Access Point – 1-2 business days (15 EUR)
\\n
UPS Express Home Delivery – 1-2 business days (18 EUR)
\\n
\\n
\\n
Service point delivery
\\n
Parcels are delivered to a service point location near your home. When your order has arrived at a service point, a notification will be sent to you via text message or email. If you are unable to pick up your delivery within 7 days, the package will be returned to Stenströms.
\\n
\\n
Home delivery
\\n
Parcels are delivered to the door; three delivery attempts are included. If further delivery attempts are made, you may be debited. Therefore, always contact UPS if you are unable to receive delivery at the appointed time. If you are unable to receive a delivery, the parcel will be sent to the closest service point.
\\n
\\n
Fees for unclaimed packages.
\\n
For packages that are not claimed as agreed, customers will be debited a fee off (25 EUR).
\\n
\\n
Delivery delay
\\n
If there is a delay in delivery that is significant for you, as the customer, you are entitled to withdraw from the purchase without cost.
\\n
\\n
5. PAYMENT
\\n
Stenströms uses Klarna Checkout (Klarna AB, organization number 556737-0431) for handling payments. Stenströms offers the following payment options through Klarna Checkout (the options that are available to you vary).
\\n
\\n
Card payment (VISA, Mastercard & AMEX)
\\n
PayPal
\\n
\\n
\\n
6. RETURNS
\\n
Right of withdrawal
\\n
You are entitled to return the product within 14 days of delivery. Products returned during these 14 days will be refunded, including standard delivery cost. If you choose any other than the default standard delivery method, the cost of delivery will not be refunded. When exercising the right to withdraw, the customer will assume the cost for return shipping (10 EUR with our pre-paid label).
\\n
\\n
To the extent that it is technically possible, the refund is made with the same payment method as the customer used. Costs for other services will not be reimbursed by Stenströms. For the return to be accepted the product must be in unchanged condition, including all tags being intact and not removed from the product.
\\n
\\n
Instructions for how to return products are included with every delivery.
\\n
\\n
Procedure for return
\\n
When returning products or materials to Stenströms the items must be adequately packaged such that they are protected during transport. Stenströms therefore recommends that you always package the product in the same manner and with the same/similar packaging as when the products were delivered to you. In the event that you wrapped or packaged products in a substandard manner and the product is damaged during shipping to Stenströms, you, as a customer, are responsible for the damage.
\\n
\\n
Stenströms recommends that you use our pre-paid labels for your returns. If you choose to return the product in any other way than through our pre-paid return label you, the customer, is responsible for the products reaching Stenströms undamaged.
\\n
\\n
To print your pre-paid return label please log in here:
A customer who has purchased a product as an individual has the right to return the product if it is faulty. The warranty covers manufacturer’s defects and applies for three years after the product has come into your possession. The warranty also covers defects that have occurred during transport of the product to you. A product that differs from the product agreed upon between you, the customer, and Stenströms, or in another way exhibits deviances can also be regarded as defect. Defects that have occurred because of damage that you have inflicted do not constitute manufacturer’s defects.
\\n
\\n
If you issue a complaint regarding a faulty product more than six months after the product has come into your possession, it is also your responsibility to demonstrate that the product’s fault is a manufacturer’s defect. Stenströms therefore recommends that you thoroughly examine products upon delivery and notify us about any faults as soon as you find them. If you issue a complaint regarding a faulty product, you, as a customer, are primarily entitled to have the fault corrected and secondarily entitled to have your product replaced with a product that is free of defects. In some cases, you are also entitled to cancel the agreement and have your payment refunded. If your claim is approved, you will not be accountable for any costs arising because of the complaint. Please note that you, as a customer, should minimize, as far as possible, any costs that may arise when a product is found to be faulty.
\\n
\\n
For matters concerning claims of faulty goods, contact us at customerservice@stenstroms.com
\\n
\\n
8. DISCLAIMERS
\\n
Right of cancellation
\\n
Stenströms reserves the right to terminate this agreement if the customer has failed to act in good faith owing to errors or defects of which the customer is aware, or ought to have been aware, such as incorrect information concerning on the website price or quantity. In such event, the customer is not entitled to damages or other compensation from Stenströms.
\\n
\\n
Liability
\\n
Stenströms shall be deemed exempt from all obligations under this agreement if liability would otherwise have arisen due to events which are beyond the agreement, Stenströms business or as otherwise provided by mandatory law.
\\n
\\n
Force Majeure
\\n
In the event of government action or failure, new legislation, labour law conflict, war or risk of war, greater public order disruption, sabotage, extreme weather conditions, fire, explosion, natural disaster, accident or other circumstance beyond Stenströms control and which could not reasonably have been overcome or foresee, Stenströms shall be entitled to waive its obligations under this agreement. In such event, Stenströms shall not be liable for damages suffered by the customer.
\\n
\\n
Reservation for changes in tax and fees
\\n
Stenströms has the right to cancel the agreement in the event of significant tax or fee changes which are of major importance to the terms of this agreement. In such event, the customer is not entitled to damages or other compensation from Stenströms.
\\n
\\n
Reservation for delays in delivery due to circumstances beyond Stenströms control
\\n
If there is a delay in delivery due to events beyond Stenströms control, Stenströms shall not be held liable for damage resulting from such delay in delivery. In such event, the customer is not entitled to damages or other compensation from Stenströms unless otherwise agreed by Stenströms and the customer or if required under mandatory provisions of the law.
\\n
\\n
9. PERSONAL DATA AND CONFIDENTIALITY
\\n
Personal information, such as name and email address, or other documentation which the customer submits to Stenströms will be collected and stored in digital format. Stenströms will collect and treat all personal data in accordance with the Swedish Personal Data Act. Customer information will be used by Stenströms to enable and ensure fulfilment of the purchasing agreement and for marketing purposes by the company. The customer's personal data may even be used by companies in the same group as Stenströms to ensure fulfilment of the purchasing agreement and for marketing purposes by the company.
\\n
\\n
Personal data controller:
\\n
\\n
AB Stenströms Skjortfabrik (Corp. ID No. 556004-5378) \\nRegementsvägen 1 \\n25457 Helsingborg, Sweden
\\n
\\n
Customer information that is collected:
\\n
\\n
Name
\\n
Address
\\n
E-mail address
\\n
Telephone number
\\n
History of purchases with Stenströms
\\n
\\n
\\n
The information may also be shared with third parties and used for the purposes mentioned below:
\\n
\\n
\\n
Authorized service partners who provide payment services to ensure fulfilment of the Agreement.
\\n
Authorized service partners who provide logistics services (carriers) to ensure fulfilment of the Agreement.
\\n
\\n
\\n
Cookies
\\n
Cookies are small files that are saved to the visitor's computer when visiting a website. The site uses the following types of cookie files:
\\n
Session cookies: “Session cookies” are temporarily stored on the visitor's computer to make use of the website more convenient. When the visitor closes the web browser, saved session cookies are deleted.
\\n
\\n
Persistent cookies: \\\"Persistent or permanent cookies\\\" are saved on the visitor's computer and are persistent. Persistent cookies are used, among other things, to identify a returning visitor and sometimes as a basis for statistics and analytics.
\\n
\\n
Opt-in: On the website you always have the right to choose if cookies are to be saved on your computer as soon as you visit our website. If you choose not to accept this, no permanent cookies will be stored on your computer, but this may cause our website to not work optimally when you visit it.
\\n
\\n
Excerpt from the personal data register
\\n
If you, as a customer, have entered into an agreement as a private individual, you are entitled to request and obtain your records once a year without cost. An excerpt of your records shows the information about you that is stored with us. To obtain you records, please send a signed request to the postal address stated above. If the information we have about you is faulty, incomplete or misleading we will, of course, rectify it.
\\n
\\n
Deregistering customer data
\\n
You, as a customer, are entitled to have your customer data removed upon written and signed request, with the exception of data needed by Stenströms in order to maintain accepted accounting principles.
\\n
\\n
10. MISCELLANEOUS
\\n
Discrepancies between different publication
\\n
In the event of differences between information on the website and in other publications, the information published on the website will prevail. However, this does not apply to data that is obviously incorrect or misleading when comparing the different publications.
\\n
\\n
Intellectual property, logotypes and trademarks
\\n
All material published on the site, including software, logotypes, audio files, trademarks, as well as text and images, is protected intellectual property. This means that the material may not be used without the permission of the copyright holder and the material may not be copied or otherwise transferred to third parties without the expressed permission of Stenströms. Any violations are reported.
\\n
\\n
Disputes
\\n
Disputes between Stenströms and you, as a customer, are resolved by the court under compulsory legislation. Stenströms will comply with recommendations from the National Board for Consumer Disputes.
1. General \\n2. Placing an order \\n3. Prices and fees \\n4. Delivery \\n5. Payment \\n6. Returns \\n7. Complaints and warranty \\n8. Disclaimers \\n9. Personal data and confidentiality \\n10. Miscellaneous
\\n
\\n
1. GENERAL
\\n
The following Terms & Conditions (\\\"Agreement\\\" as below) apply to all orders placed through our website. AB Stenströms Skjortfabrik (“Stenströms” as below), Corp. ID No. 556004-5378 is the seller. In this agreement the purchasing entity is referred to as the \\\"Customer\\\". These Terms & Conditions apply on orders placed by individuals 18 years of age or older and on sales comprising merchandise (\\\"products\\\" as below). Place your order easily at https://stenstroms.com (\\\"Website\\\" as below).
\\n
\\n
2. PLACING AN ORDER
\\n
You can easily place your order at Stenstroms.com. We offer secure payment- and delivery alternatives. Stenströms will register your order when you click the \\\"Pay Order\\\" button during checkout. By clicking the \\\"Pay Order\\\" button, you accept responsibility for payment for your order.
\\n
\\n
When Stenströms has received your order an “Order confirmation” will be sent to the email address you used for placing your order. For an even quicker way to place an order, we offer you, the customer, the possibility to order as a guest, without the need to log in. When you click the \\\"Pay Order\\\" button, you have entered into an agreement with Stenströms.
\\n
\\n
3. PRICES AND FEES
\\n
Prices displayed on the website are in Euros (EUR), excluding value added tax (VAT), custom duties and import taxes. You may be charged local value added tax (VAT), custom duties and/or import taxes depending on local legislation and trade agreements with Sweden / European Union (EU).
\\n
\\n
Find information about delivery- and return fees in the sections Delivery and Returns.
\\n
\\n
Special offers
\\n
Special offers, campaigns and promotions on the website are valid as long as the stock lasts and if no other conditions are stated in connection with the offer.
\\n
\\n
4. DELIVERY
\\n
Stenströms dispatches orders on non-holiday weekdays. General delivery times and charges are stated below.
\\n
\\n
UPS Express Delivery to Access Point – 1-2 business days (20 EUR)
\\n
UPS Express Home Delivery – 1-2 business days (25 EUR)
\\n
\\n
\\n
Service point delivery
\\n
Parcels are delivered to a service point location near your home. When your order has arrived at a service point, a notification will be sent to you via text message or email. If you are unable to pick up your delivery within 7 days, the package will be returned to Stenströms.
\\n
\\n
Home delivery
\\n
Parcels are delivered to the door; three delivery attempts are included. If further delivery attempts are made, you may be debited. Therefore, always contact UPS if you are unable to receive delivery at the appointed time. If you are unable to receive a delivery, the parcel will be sent to the closest service point.
\\n
\\n
Fees for unclaimed packages.
\\n
For packages that are not claimed as agreed, customers will be debited a fee off (25 EUR).
\\n
\\n
Delivery delay
\\n
If there is a delay in delivery that is significant for you, as the customer, you are entitled to withdraw from the purchase without cost.
\\n
\\n
5. PAYMENT
\\n
Stenströms uses Klarna Checkout (Klarna AB, organization number 556737-0431) for handling payments. Stenströms offers the following payment options through Klarna Checkout (the options that are available to you vary).
\\n
\\n
Card payment (VISA, Mastercard & AMEX)
\\n
PayPal
\\n
\\n
\\n
6. RETURNS
\\n
Right of withdrawal
\\n
You are entitled to return the product within 14 days of delivery. Products returned during these 14 days will be refunded, including standard delivery cost. If you choose any other than the default standard delivery method, the cost of delivery will not be refunded. When exercising the right to withdraw, the customer will assume the cost for return shipping (30 AUD with our pre-paid label).
\\n
\\n
To the extent that it is technically possible, the refund is made with the same payment method as the customer used. Costs for other services will not be reimbursed by Stenströms. For the return to be accepted the product must be in unchanged condition, including all tags being intact and not removed from the product.
\\n
\\n
Instructions for how to return products are included with every delivery.
\\n
\\n
Procedure for return
\\n
When returning products or materials to Stenströms the items must be adequately packaged such that they are protected during transport. Stenströms therefore recommends that you always package the product in the same manner and with the same/similar packaging as when the products were delivered to you. In the event that you wrapped or packaged products in a substandard manner and the product is damaged during shipping to Stenströms, you, as a customer, are responsible for the damage.
\\n
\\n
Stenströms recommends that you use our pre-paid labels for your returns. If you choose to return the product in any other way than through our pre-paid return label you, the customer, is responsible for the products reaching Stenströms undamaged.
\\n
\\n
To print your pre-paid return label please log in here:
A customer who has purchased a product as an individual has the right to return the product if it is faulty. The warranty covers manufacturer’s defects and applies for three years after the product has come into your possession. The warranty also covers defects that have occurred during transport of the product to you. A product that differs from the product agreed upon between you, the customer, and Stenströms, or in another way exhibits deviances can also be regarded as defect. Defects that have occurred because of damage that you have inflicted do not constitute manufacturer’s defects.
\\n
\\n
If you issue a complaint regarding a faulty product more than six months after the product has come into your possession, it is also your responsibility to demonstrate that the product’s fault is a manufacturer’s defect. Stenströms therefore recommends that you thoroughly examine products upon delivery and notify us about any faults as soon as you find them. If you issue a complaint regarding a faulty product, you, as a customer, are primarily entitled to have the fault corrected and secondarily entitled to have your product replaced with a product that is free of defects. In some cases, you are also entitled to cancel the agreement and have your payment refunded. If your claim is approved, you will not be accountable for any costs arising because of the complaint. Please note that you, as a customer, should minimize, as far as possible, any costs that may arise when a product is found to be faulty.
\\n
\\n
For matters concerning claims of faulty goods, contact us at customerservice@stenstroms.com
\\n
\\n
8. DISCLAIMERS
\\n
Right of cancellation
\\n
Stenströms reserves the right to terminate this agreement if the customer has failed to act in good faith owing to errors or defects of which the customer is aware, or ought to have been aware, such as incorrect information concerning on the website price or quantity. In such event, the customer is not entitled to damages or other compensation from Stenströms.
\\n
\\n
Liability
\\n
Stenströms shall be deemed exempt from all obligations under this agreement if liability would otherwise have arisen due to events which are beyond the agreement, Stenströms business or as otherwise provided by mandatory law.
\\n
\\n
Force Majeure
\\n
In the event of government action or failure, new legislation, labour law conflict, war or risk of war, greater public order disruption, sabotage, extreme weather conditions, fire, explosion, natural disaster, accident or other circumstance beyond Stenströms control and which could not reasonably have been overcome or foresee, Stenströms shall be entitled to waive its obligations under this agreement. In such event, Stenströms shall not be liable for damages suffered by the customer.
\\n
\\n
Reservation for changes in tax and fees
\\n
Stenströms has the right to cancel the agreement in the event of significant tax or fee changes which are of major importance to the terms of this agreement. In such event, the customer is not entitled to damages or other compensation from Stenströms.
\\n
\\n
Reservation for delays in delivery due to circumstances beyond Stenströms control
\\n
If there is a delay in delivery due to events beyond Stenströms control, Stenströms shall not be held liable for damage resulting from such delay in delivery. In such event, the customer is not entitled to damages or other compensation from Stenströms unless otherwise agreed by Stenströms and the customer or if required under mandatory provisions of the law.
\\n
\\n
9. PERSONAL DATA AND CONFIDENTIALITY
\\n
Personal information, such as name and email address, or other documentation which the customer submits to Stenströms will be collected and stored in digital format. Stenströms will collect and treat all personal data in accordance with the Swedish Personal Data Act. Customer information will be used by Stenströms to enable and ensure fulfilment of the purchasing agreement and for marketing purposes by the company. The customer's personal data may even be used by companies in the same group as Stenströms to ensure fulfilment of the purchasing agreement and for marketing purposes by the company.
\\n
\\n
Personal data controller:
\\n
\\n
AB Stenströms Skjortfabrik (Corp. ID No. 556004-5378) \\nRegementsvägen 1 \\n25457 Helsingborg, Sweden
\\n
\\n
Customer information that is collected:
\\n
\\n
Name
\\n
Address
\\n
E-mail address
\\n
Telephone number
\\n
History of purchases with Stenströms
\\n
\\n
The information may also be shared with third parties and used for the purposes mentioned below:
\\n
\\n
Authorized service partners who provide payment services to ensure fulfilment of the Agreement.
\\n
Authorized service partners who provide logistics services (carriers) to ensure fulfilment of the Agreement.
\\n
\\n
Cookies
\\n
Cookies are small files that are saved to the visitor's computer when visiting a website. The site uses the following types of cookie files:
\\n
Session cookies: “Session cookies” are temporarily stored on the visitor's computer to make use of the website more convenient. When the visitor closes the web browser, saved session cookies are deleted.
\\n
\\n
Persistent cookies: \\\"Persistent or permanent cookies\\\" are saved on the visitor's computer and are persistent. Persistent cookies are used, among other things, to identify a returning visitor and sometimes as a basis for statistics and analytics.
\\n
\\n
Opt-in: On the website you always have the right to choose if cookies are to be saved on your computer as soon as you visit our website. If you choose not to accept this, no permanent cookies will be stored on your computer, but this may cause our website to not work optimally when you visit it.
\\n
\\n
Excerpt from the personal data register
\\n
If you, as a customer, have entered into an agreement as a private individual, you are entitled to request and obtain your records once a year without cost. An excerpt of your records shows the information about you that is stored with us. To obtain you records, please send a signed request to the postal address stated above. If the information we have about you is faulty, incomplete or misleading we will, of course, rectify it.
\\n
\\n
Deregistering customer data
\\n
You, as a customer, are entitled to have your customer data removed upon written and signed request, with the exception of data needed by Stenströms in order to maintain accepted accounting principles.
\\n
\\n
10. MISCELLANEOUS
\\n
Discrepancies between different publication
\\n
In the event of differences between information on the website and in other publications, the information published on the website will prevail. However, this does not apply to data that is obviously incorrect or misleading when comparing the different publications.
\\n
\\n
Intellectual property, logotypes and trademarks
\\n
All material published on the site, including software, logotypes, audio files, trademarks, as well as text and images, is protected intellectual property. This means that the material may not be used without the permission of the copyright holder and the material may not be copied or otherwise transferred to third parties without the expressed permission of Stenströms. Any violations are reported.
\\n
\\n
Disputes
\\n
Disputes between Stenströms and you, as a customer, are resolved by the court under compulsory legislation. Stenströms will comply with recommendations from the National Board for Consumer Disputes.
1. General \\n2. Placing an order \\n3. Prices and fees \\n4. Delivery \\n5. Payment \\n6. Returns \\n7. Complaints and warranty \\n8. Disclaimers \\n9. Personal data and confidentiality \\n10. Miscellaneous
\\n
\\n
1. GENERAL
\\n
The following Terms & Conditions (\\\"Agreement\\\" as below) apply to all orders placed through our website. AB Stenströms Skjortfabrik (“Stenströms” as below), Corp. ID No. 556004-5378 is the seller. In this agreement the purchasing entity is referred to as the \\\"Customer\\\". These Terms & Conditions apply on orders placed by individuals 18 years of age or older and on sales comprising merchandise (\\\"products\\\" as below). Place your order easily at https://stenstroms.com (\\\"Website\\\" as below).
\\n
\\n
2. PLACING AN ORDER
\\n
You can easily place your order at Stenstroms.com. We offer secure payment- and delivery alternatives. Stenströms will register your order when you click the \\\"Pay Order\\\" button during checkout. By clicking the \\\"Pay Order\\\" button, you accept responsibility for payment for your order.
\\n
\\n
When Stenströms has received your order an “Order confirmation” will be sent to the email address you used for placing your order. For an even quicker way to place an order, we offer you, the customer, the possibility to order as a guest, without the need to log in. When you click the \\\"Pay Order\\\" button, you have entered into an agreement with Stenströms.
\\n
\\n
3. PRICES AND FEES
\\n
Prices displayed on the website are in Euros (EUR), excluding value added tax (VAT), custom duties and import taxes. You may be charged local value added tax (VAT), custom duties and/or import taxes depending on local legislation and trade agreements with Sweden / European Union (EU).
\\n
\\n
Find information about delivery- and return fees in the sections Delivery and Returns.
\\n
\\n
Special offers
\\n
Special offers, campaigns and promotions on the website are valid as long as the stock lasts and if no other conditions are stated in connection with the offer.
\\n
\\n
4. DELIVERY
\\n
Stenströms dispatches orders on non-holiday weekdays. General delivery times and charges are stated below.
\\n
\\n
UPS Express Delivery to Access Point – 1-2 business days (20 EUR)
\\n
UPS Express Home Delivery – 1-2 business days (25 EUR)
\\n
\\n
\\n
Service point delivery
\\n
Parcels are delivered to a service point location near your home. When your order has arrived at a service point, a notification will be sent to you via text message or email. If you are unable to pick up your delivery within 7 days, the package will be returned to Stenströms.
\\n
\\n
Home delivery
\\n
Parcels are delivered to the door; three delivery attempts are included. If further delivery attempts are made, you may be debited. Therefore, always contact UPS if you are unable to receive delivery at the appointed time. If you are unable to receive a delivery, the parcel will be sent to the closest service point.
\\n
\\n
Fees for unclaimed packages.
\\n
For packages that are not claimed as agreed, customers will be debited a fee off (25 EUR).
\\n
\\n
Delivery delay
\\n
If there is a delay in delivery that is significant for you, as the customer, you are entitled to withdraw from the purchase without cost.
\\n
\\n
5. PAYMENT
\\n
Stenströms uses Klarna Checkout (Klarna AB, organization number 556737-0431) for handling payments. Stenströms offers the following payment options through Klarna Checkout (the options that are available to you vary).
\\n
\\n
Card payment (VISA, Mastercard & AMEX)
\\n
PayPal
\\n
\\n
\\n
6. RETURNS
\\n
Right of withdrawal
\\n
You are entitled to return the product within 14 days of delivery. Products returned during these 14 days will be refunded, including standard delivery cost. If you choose any other than the default standard delivery method, the cost of delivery will not be refunded. When exercising the right to withdraw, the customer will assume the cost for return shipping (20 EUR with our pre-paid label).
\\n
\\n
To the extent that it is technically possible, the refund is made with the same payment method as the customer used. Costs for other services will not be reimbursed by Stenströms. For the return to be accepted the product must be in unchanged condition, including all tags being intact and not removed from the product.
\\n
\\n
Instructions for how to return products are included with every delivery.
\\n
\\n
Procedure for return
\\n
When returning products or materials to Stenströms the items must be adequately packaged such that they are protected during transport. Stenströms therefore recommends that you always package the product in the same manner and with the same/similar packaging as when the products were delivered to you. In the event that you wrapped or packaged products in a substandard manner and the product is damaged during shipping to Stenströms, you, as a customer, are responsible for the damage.
\\n
\\n
Stenströms recommends that you use our pre-paid labels for your returns. If you choose to return the product in any other way than through our pre-paid return label you, the customer, is responsible for the products reaching Stenströms undamaged.
\\n
\\n
To print your pre-paid return label please log in here:
A customer who has purchased a product as an individual has the right to return the product if it is faulty. The warranty covers manufacturer’s defects and applies for three years after the product has come into your possession. The warranty also covers defects that have occurred during transport of the product to you. A product that differs from the product agreed upon between you, the customer, and Stenströms, or in another way exhibits deviances can also be regarded as defect. Defects that have occurred because of damage that you have inflicted do not constitute manufacturer’s defects.
\\n
\\n
If you issue a complaint regarding a faulty product more than six months after the product has come into your possession, it is also your responsibility to demonstrate that the product’s fault is a manufacturer’s defect. Stenströms therefore recommends that you thoroughly examine products upon delivery and notify us about any faults as soon as you find them. If you issue a complaint regarding a faulty product, you, as a customer, are primarily entitled to have the fault corrected and secondarily entitled to have your product replaced with a product that is free of defects. In some cases, you are also entitled to cancel the agreement and have your payment refunded. If your claim is approved, you will not be accountable for any costs arising because of the complaint. Please note that you, as a customer, should minimize, as far as possible, any costs that may arise when a product is found to be faulty.
\\n
\\n
For matters concerning claims of faulty goods, contact us at customerservice@stenstroms.com
\\n
\\n
8. DISCLAIMERS
\\n
Right of cancellation
\\n
Stenströms reserves the right to terminate this agreement if the customer has failed to act in good faith owing to errors or defects of which the customer is aware, or ought to have been aware, such as incorrect information concerning on the website price or quantity. In such event, the customer is not entitled to damages or other compensation from Stenströms.
\\n
\\n
Liability
\\n
Stenströms shall be deemed exempt from all obligations under this agreement if liability would otherwise have arisen due to events which are beyond the agreement, Stenströms business or as otherwise provided by mandatory law.
\\n
\\n
Force Majeure
\\n
In the event of government action or failure, new legislation, labour law conflict, war or risk of war, greater public order disruption, sabotage, extreme weather conditions, fire, explosion, natural disaster, accident or other circumstance beyond Stenströms control and which could not reasonably have been overcome or foresee, Stenströms shall be entitled to waive its obligations under this agreement. In such event, Stenströms shall not be liable for damages suffered by the customer.
\\n
\\n
Reservation for changes in tax and fees
\\n
Stenströms has the right to cancel the agreement in the event of significant tax or fee changes which are of major importance to the terms of this agreement. In such event, the customer is not entitled to damages or other compensation from Stenströms.
\\n
\\n
Reservation for delays in delivery due to circumstances beyond Stenströms control
\\n
If there is a delay in delivery due to events beyond Stenströms control, Stenströms shall not be held liable for damage resulting from such delay in delivery. In such event, the customer is not entitled to damages or other compensation from Stenströms unless otherwise agreed by Stenströms and the customer or if required under mandatory provisions of the law.
\\n
\\n
9. PERSONAL DATA AND CONFIDENTIALITY
\\n
Personal information, such as name and email address, or other documentation which the customer submits to Stenströms will be collected and stored in digital format. Stenströms will collect and treat all personal data in accordance with the Swedish Personal Data Act. Customer information will be used by Stenströms to enable and ensure fulfilment of the purchasing agreement and for marketing purposes by the company. The customer's personal data may even be used by companies in the same group as Stenströms to ensure fulfilment of the purchasing agreement and for marketing purposes by the company.
\\n
\\n
Personal data controller:
\\n
\\n
AB Stenströms Skjortfabrik (Corp. ID No. 556004-5378) \\nRegementsvägen 1 \\n25457 Helsingborg, Sweden
\\n
\\n
Customer information that is collected:
\\n
\\n
Name
\\n
Address
\\n
E-mail address
\\n
Telephone number
\\n
History of purchases with Stenströms
\\n
\\n
\\n
The information may also be shared with third parties and used for the purposes mentioned below:
\\n
\\n
\\n
Authorized service partners who provide payment services to ensure fulfilment of the Agreement.
\\n
Authorized service partners who provide logistics services (carriers) to ensure fulfilment of the Agreement.
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Cookies
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Cookies are small files that are saved to the visitor's computer when visiting a website. The site uses the following types of cookie files:
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Session cookies: “Session cookies” are temporarily stored on the visitor's computer to make use of the website more convenient. When the visitor closes the web browser, saved session cookies are deleted.
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Persistent cookies: \\\"Persistent or permanent cookies\\\" are saved on the visitor's computer and are persistent. Persistent cookies are used, among other things, to identify a returning visitor and sometimes as a basis for statistics and analytics.
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Opt-in: On the website you always have the right to choose if cookies are to be saved on your computer as soon as you visit our website. If you choose not to accept this, no permanent cookies will be stored on your computer, but this may cause our website to not work optimally when you visit it.
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Excerpt from the personal data register
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If you, as a customer, have entered into an agreement as a private individual, you are entitled to request and obtain your records once a year without cost. An excerpt of your records shows the information about you that is stored with us. To obtain you records, please send a signed request to the postal address stated above. If the information we have about you is faulty, incomplete or misleading we will, of course, rectify it.
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Deregistering customer data
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You, as a customer, are entitled to have your customer data removed upon written and signed request, with the exception of data needed by Stenströms in order to maintain accepted accounting principles.
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10. MISCELLANEOUS
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Discrepancies between different publication
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In the event of differences between information on the website and in other publications, the information published on the website will prevail. However, this does not apply to data that is obviously incorrect or misleading when comparing the different publications.
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Intellectual property, logotypes and trademarks
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All material published on the site, including software, logotypes, audio files, trademarks, as well as text and images, is protected intellectual property. This means that the material may not be used without the permission of the copyright holder and the material may not be copied or otherwise transferred to third parties without the expressed permission of Stenströms. Any violations are reported.
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Disputes
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Disputes between Stenströms and you, as a customer, are resolved by the court under compulsory legislation. Stenströms will comply with recommendations from the National Board for Consumer Disputes.